Top Dry Cleaner in Irvine
View Cleaners
5313 University Dr, Irvine, CA 92612, United States
My husbands dress shirt needed to be pressed for our wedding. Ive already washed it at home and it was clean. When I went in, the lady at the front said itll be better to do wash instead of just doing a press. I followed her advice.Went to pick up the shirt the next day, only to find theyve used too high of heat to burn the glue on the collar, creating a black outline on the collar. The lady kept insisting that this is how the shirt is, we cant do anything about it. When I insisted that doing a wash and iron doesnt have this effect since Ive washed and ironed it at home before. She said shell try again by same day. I came back before closing to pick up the shirt to find that the is ruined and cannot be fixed. I showed the lady the receipt of purchase and she said she will talk to the manager and let me know how theyl l credit me so I can buy the replacement. This was 11 days ago. I havent heard back from the manager. I also reached out via their chat feature and was completely ignored.Since we needed the shirt, we bought the replacement the same day and took it to a different cleaners to get it washed and pressed.Attaching the shirt View Cleaners ruined and the new one I bought for comparison.Update June 26:Manager finally reached out and provided a credit.
Yes Cleaners
14419 Culver Dr, Irvine, CA 92604, United States
I thought they did a good job with my first dry cleaning so I came back with my fave fleece jacket. A few days later I picked it up at the dry cleaner and came home, when I removed the plastic cover I noticed that my jacket smelled horrible like nasty wet towel that doesn't smell clean at all… My new fleece jacket looks worn out already for some reason.I was going to take it back to the dry cleaner but after I read one of the reviews I decided to take it to somewhere else instead. I'm very disappointed…
University Park Cleaners
18058 Culver Dr, Irvine, CA 92612, United States
I recently had an exceptional experience with this dry cleaner, and Im thrilled to share my positive feedback. The staff at this establishment demonstrated outstanding customer service from start to finish. They were not only friendly and professional but also went above and beyond to ensure my garments were treated with the utmost care.What truly impressed me was the quality of the cleaning itself. My clothes came back looking and smelling fresh, as if they were brand new. The attention to detail was evident, and its clear that the team takes pride in their work. Additionally, the turnaround time was quite prompt, and I appreciated the convenience of their services.The pricing was reasonable, considering the excellent service and results. I felt that I received great value for my money. Overall, I highly recommend this dry cleaner to anyone in need of top-notch service and impeccable garment care. Ill certainly be a loyal customer, as theyve earned my trust and satisfaction
Heritage Cleaners
14450 Culver Dr suite b, Irvine, CA 92604, United States
Bad attitude, stains your shirts, and no apology.I will never go to this dry cleaners again. I brought several shirts here to get some dress shirts cleaned but when I got them back, two if tbe shirts had stains on it that werent there before (see photos). When I brought it right back to ask what happened, they denied it was their fault and didnt even offer to try and get it out. There was no apology and their attitude was so rude. I think they used bleach, or some other chemical spilled, and they didnt want to accept blame. Even if they apologized and offered to remove it again as part of the service I would have been satisfied and returned as a customer. I understand mistakes can happen. But there were no attempts to even remedy their error or apologize.Another dry cleaner was able to remove the stain, so its not like the stain was impossible to remove. Heritage dry cleaners just didnt want to accept responsibility or remedy it.
Sunny Fresh Cleaners
5365 Alton Pkwy E, Irvine, CA 92604, United States
DO NOT take your alterations or dry cleaning here, you've been WARNED.. I have spent thousands here (with coupons I admit since why not when im paying thousands anyways in reoccurring biweekly dry cleaning). I have also done several alterations, with more alterations coming there way.. I was completely surprised and shocked at how I was treated today when I showed up with a new suit that I was, once more, paying for a hem alteration and dry clean. I'm not surprised at how I was received given the entitled, unprofessional and extremely rude service that has been given to me this whole time, specifically the front line greeters. I was told by the alteration rep that he doesn't want to “do double work and that I was annoying” because I would bring up questions regarding if he can do minor adjustments on HIS WORK after I tried them on at home because it was off… Keep in mind they were just questions and I never acted on or brought them back for adjustments or, in his words, having to do “double work”... I told him the only time he had to do a “readjustment on his alteration work” was ONCE… ONCE!! and his response was that “once is enough for me”.. Trust me, you will spend thousands of your hard earned money here only for them to treat you with a “we don't need you and go somewhere else attitude”.. Please take your business somewhere else where you will be valued and not be called “annoying” just because you ask valid questions that you don't even actually act on, but are just curious.. They are all rude and dont try to correct their mistakes or take accountability, instead they will blame it on you the customer. I've noticed most of these “5 star reviews” have unrealistic shady names that I wouldn't be surprised are made up, being that they are completely unethical as well.. Trust the constant multiple negative experiences from others with this company and just avoid doing business here altogether, youll be glad you didn't spend your hard earned well deserved money here.
First Class Cleaners
21 Prism, Irvine, CA 92618, United States
Where to start?.. this business failed expectations on all counts. After dropping my coat off for cleaning on a Saturday (needing it for a trip to Big Bear the next weekend), I was told that my coat would be ready for pickup on Tuesday. Tuesday came, it was not ready. I was told to expect a call letting me know when my coat would be ready. The rest of the week went by and I did not receive a call so I ended up having to head out of town without my much needed coat. After our return the following week, I had my boyfriend go in to pick up the coat where he was told AGAIN that my coat was not there and to wait until the NEXT Tuesday. Tuesday came, no phone call to let me know my coat was there (or not there for that matter!). Fast forward two more weeks (as life goes on and the weather was pleasant so frankly, I forgot about my coat) I still have not heard from First Class Cleaners. So today, many weeks after first dropping off my coat, I walk into the cleaners. This time they have it. When asked why I didnt receive a call to let me know that my coat was ready I was told that they should have called you. When asked who they was, the lady who helped me told me the other cleaners. So for one, they outsource their work and take it offsite without our knowledge. Two, they take no responsibility for keeping track of your items and communicating with you if there are delays or when it is delivered back to their site. Then the employee rang me up at FULL PRICE as if all went well! Taken aback I asked if they would consider discounting the price as I not only received poor service on this item but I was also a new, potentially long term customer as I am very local. The employee looked uncomfortable and asked me to hang on while she called her owner. She calls her (Sharon) two times, no answer. This poor employee then starts calling her COWORKERS to see if any of them have been able to reach the owner lately. Finally the owner calls back and the poor employee gets very timid and uncomfortable, hanging up and telling me that shes only willing to offer 10%. If ever there was a moment to save face and show your customers you value them and own your mistakes, this was it. I laughed and said 10%? As in the tax? Shes willing to take off the tax? I told the employee that I was not satisfied with that offer. She dropped the ball not once but twice when I was told that my coat would be ready and I had to go on my trip without my coat. The employee called her back, hung up, and told me that that was all the owner was willing to offer because I waited two weeks to pick up my coat. WHEN I NEVER EVEN GOT A PHONE CALL TO TELL ME MY COAT WAS READY! The coat could have literally come in yesterday but because I hadnt physically come in to check on my coat for two weeks she justified that as the reason to only offer 10%. Un-freaking-believable. Do not go to this place. The sooner they go out of business the sooner we can have an actual useful service in their place. All this and I havent even inspected my coat yet. So there may be a follow up to this review.
Giant Cleaners
15333 Culver Dr # 230, Irvine, CA 92604, United States
Don't come hereThey call you 100000000 times for asking I sow a small tiny point in the T-shirt that you can't see but we can see it because we are professionalsAnd they want me to come immediately and when I came I didn't see that stupid point maybe my eyes are not that good or because they are professionals lolAnd another time they gave us another people clothes and when we told the it's not ours they said are you sure? really !!!!!!And another time when we went to pick up our clothes one expensive shirt that cost 600$ I bought from Dubai was missing and when I told them they answer go check again and again in you're closet and said indirectly that I am lying
The Cleaning Locker
20 Pacifica, Irvine, CA 92618, United States
Poor communication and service, ruined clothing, inadequate compensation (even with receipts provided) - what else is there to say? A time consuming and sad experience.
THE CLEANING LOCKER LOS OLIVOS
310 Gitano, Irvine, CA 92618, United States
I have been coming here for years and I had great service. Today I was told they were on lunch and then immediately after I had gotten back in my car, they provided service to some one else. Then I come back at the specified time when lunch is over and no one would answer the door. Too bad! I really like them.
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Zoom Drain
15530 Rockfield Blvd # B1, Irvine, CA 92618, United States
I had a Saturday clogged kitchen sink that after trying the Drano method, snake it myself still could not clear the drain. I called a plumbing company I searched on the internet with good reviews and they gave me the number for Zoom Drain. Called then and got a call back in just a few minutes. They happened to have a technician just finishing up a job near me and within 30 minutes of my call Roger was at my front door to give an assessment of my problem. He said that most likely he would be able to clear it out with a snake and if not then a hydro-jet clearing would be needed, gave me the estimate for each job and then proceeded to start to work. After trying to clear with a bigger diameter snake he then gave it a try with a smaller diameter one and that worked!! He was working for over an hour and did solve the problem. He was very clean and made sure that the job area was spotless before he left, using a drop cloth to keep the area under the sink and the floor by the sink cabinets very clean. He did about a 10 min running water check to make sure the drain was free and clear. An excellent job all around. The price of for a weekend service call was very reasonable.