Top Laundry Service in Irvine
Sunny Fresh Cleaners
5365 Alton Pkwy E, Irvine, CA 92604, United States
DO NOT take your alterations or dry cleaning here, you've been WARNED.. I have spent thousands here (with coupons I admit since why not when im paying thousands anyways in reoccurring biweekly dry cleaning). I have also done several alterations, with more alterations coming there way.. I was completely surprised and shocked at how I was treated today when I showed up with a new suit that I was, once more, paying for a hem alteration and dry clean. I'm not surprised at how I was received given the entitled, unprofessional and extremely rude service that has been given to me this whole time, specifically the front line greeters. I was told by the alteration rep that he doesn't want to “do double work and that I was annoying” because I would bring up questions regarding if he can do minor adjustments on HIS WORK after I tried them on at home because it was off… Keep in mind they were just questions and I never acted on or brought them back for adjustments or, in his words, having to do “double work”... I told him the only time he had to do a “readjustment on his alteration work” was ONCE… ONCE!! and his response was that “once is enough for me”.. Trust me, you will spend thousands of your hard earned money here only for them to treat you with a “we don't need you and go somewhere else attitude”.. Please take your business somewhere else where you will be valued and not be called “annoying” just because you ask valid questions that you don't even actually act on, but are just curious.. They are all rude and dont try to correct their mistakes or take accountability, instead they will blame it on you the customer. I've noticed most of these “5 star reviews” have unrealistic shady names that I wouldn't be surprised are made up, being that they are completely unethical as well.. Trust the constant multiple negative experiences from others with this company and just avoid doing business here altogether, youll be glad you didn't spend your hard earned well deserved money here.
View Cleaners
5313 University Dr, Irvine, CA 92612, United States
My husbands dress shirt needed to be pressed for our wedding. Ive already washed it at home and it was clean. When I went in, the lady at the front said itll be better to do wash instead of just doing a press. I followed her advice.Went to pick up the shirt the next day, only to find theyve used too high of heat to burn the glue on the collar, creating a black outline on the collar. The lady kept insisting that this is how the shirt is, we cant do anything about it. When I insisted that doing a wash and iron doesnt have this effect since Ive washed and ironed it at home before. She said shell try again by same day. I came back before closing to pick up the shirt to find that the is ruined and cannot be fixed. I showed the lady the receipt of purchase and she said she will talk to the manager and let me know how theyl l credit me so I can buy the replacement. This was 11 days ago. I havent heard back from the manager. I also reached out via their chat feature and was completely ignored.Since we needed the shirt, we bought the replacement the same day and took it to a different cleaners to get it washed and pressed.Attaching the shirt View Cleaners ruined and the new one I bought for comparison.Update June 26:Manager finally reached out and provided a credit.
First Class Cleaners
21 Prism, Irvine, CA 92618, United States
Where to start?.. this business failed expectations on all counts. After dropping my coat off for cleaning on a Saturday (needing it for a trip to Big Bear the next weekend), I was told that my coat would be ready for pickup on Tuesday. Tuesday came, it was not ready. I was told to expect a call letting me know when my coat would be ready. The rest of the week went by and I did not receive a call so I ended up having to head out of town without my much needed coat. After our return the following week, I had my boyfriend go in to pick up the coat where he was told AGAIN that my coat was not there and to wait until the NEXT Tuesday. Tuesday came, no phone call to let me know my coat was there (or not there for that matter!). Fast forward two more weeks (as life goes on and the weather was pleasant so frankly, I forgot about my coat) I still have not heard from First Class Cleaners. So today, many weeks after first dropping off my coat, I walk into the cleaners. This time they have it. When asked why I didnt receive a call to let me know that my coat was ready I was told that they should have called you. When asked who they was, the lady who helped me told me the other cleaners. So for one, they outsource their work and take it offsite without our knowledge. Two, they take no responsibility for keeping track of your items and communicating with you if there are delays or when it is delivered back to their site. Then the employee rang me up at FULL PRICE as if all went well! Taken aback I asked if they would consider discounting the price as I not only received poor service on this item but I was also a new, potentially long term customer as I am very local. The employee looked uncomfortable and asked me to hang on while she called her owner. She calls her (Sharon) two times, no answer. This poor employee then starts calling her COWORKERS to see if any of them have been able to reach the owner lately. Finally the owner calls back and the poor employee gets very timid and uncomfortable, hanging up and telling me that shes only willing to offer 10%. If ever there was a moment to save face and show your customers you value them and own your mistakes, this was it. I laughed and said 10%? As in the tax? Shes willing to take off the tax? I told the employee that I was not satisfied with that offer. She dropped the ball not once but twice when I was told that my coat would be ready and I had to go on my trip without my coat. The employee called her back, hung up, and told me that that was all the owner was willing to offer because I waited two weeks to pick up my coat. WHEN I NEVER EVEN GOT A PHONE CALL TO TELL ME MY COAT WAS READY! The coat could have literally come in yesterday but because I hadnt physically come in to check on my coat for two weeks she justified that as the reason to only offer 10%. Un-freaking-believable. Do not go to this place. The sooner they go out of business the sooner we can have an actual useful service in their place. All this and I havent even inspected my coat yet. So there may be a follow up to this review.
Prudential Overall Supply
16901 Aston St, Irvine, CA 92606, United States
Prudential Overall Supply is a great company. All personnel that we deal with are really listening to our needs and works hard to help us . Deliveries are on time and delivery representatives are courteous and very neat & clean. We will gladly refer to our other business colleagues for your products and services.
Top other services in Irvine:
Stellar Care Service
1202 Pintado, Irvine, CA 92618, United States
A short post to praise Stella and her team is simply not enough. My father, whom she and her team are caring for, has said that she is a guardian angel sent to help him. And he does not praise lightly - actually, he is more critical and judgy than not :) He suffers from stage 4 cancer, and the staff has been very gentle and caring. Which also alleviates my worries. I feel extremely supported by Stella, and so it pulls me and my family through this difficult chapter. I highly recommend Stella. From beginning to care, getting the info and establishing logistics with her is clear and easy. Shes easy to communicate with via text/calls, and is super prompt. She came into our home and organized it better to make it more comfy for dad. She takes initiative and helps with things we dont even know, we dont know about. Shes helped us pass so many crises, Ive lost count. Honestly, I hesitate to write a review because shes so amazing and I want her all to our family -- but the woman should spread her love and wisdom to other families and I know she would make a difference in your lives
Zoom Drain
15530 Rockfield Blvd # B1, Irvine, CA 92618, United States
I had a Saturday clogged kitchen sink that after trying the Drano method, snake it myself still could not clear the drain. I called a plumbing company I searched on the internet with good reviews and they gave me the number for Zoom Drain. Called then and got a call back in just a few minutes. They happened to have a technician just finishing up a job near me and within 30 minutes of my call Roger was at my front door to give an assessment of my problem. He said that most likely he would be able to clear it out with a snake and if not then a hydro-jet clearing would be needed, gave me the estimate for each job and then proceeded to start to work. After trying to clear with a bigger diameter snake he then gave it a try with a smaller diameter one and that worked!! He was working for over an hour and did solve the problem. He was very clean and made sure that the job area was spotless before he left, using a drop cloth to keep the area under the sink and the floor by the sink cabinets very clean. He did about a 10 min running water check to make sure the drain was free and clear. An excellent job all around. The price of for a weekend service call was very reasonable.
Air Duct Kings
14931 Mayten Ave, Irvine, CA 92606, United States
Following my initial review, Monica and her team from Air Ducts King reached out to me promptly to address my concerns. They were committed to rectifying my bad experience and demonstrated exceptional customer service by sending Sal over the next day. Sals performance was a stark contrast to my earlier encounter; he arrived on time, displayed a wealth of knowledge, and executed the job flawlessly.I am genuinely impressed by how Monica and her team handled the situation, showing that Air Ducts King values its customers and is dedicated to providing quality service. Sals expertise and professionalism have completely changed my perspective on the company. I highly recommend their services and wouldnt hesitate to work with them again. Its reassuring to see a business that truly cares about its customers experiences and takes immediate action to ensure satisfaction.
Smart Appliance Fix LG
1343 Spectrum, Irvine, CA 92618, United States
Refrigerator in my kitchen stopped working. I called Smartappliancefix on Friday around 5pm, talked to Aman, explained the problem with my fridge and he agreed to come to fix it - that was good for me because I didnt want to spend my weekend with broken fridge, really worried about losing the food!Aman was quickly able to determine the problem, the issue was not compressor, as my roommate worried, but actually failed fan inside had allowed the coils to freeze up. He answered all my roommates questions and had a replacement part in his car with him. He also diagnosed why the ice-maker wasnt working without me asking, and told me there was a plug of ice in the filler tube from a leaky valve.The guy accepted payment by Venmo, convenient for me! and he even taught me how to remove and reinstall the freezer door so I could clean the freezer interior while all the food was already unloaded for the repair. Fixing cost was not expensive at all, thanks!Overall Im very happy with this company's repair and based on this single repair, it was courteous, professional, very reasonable, I thoroughly recommend him, I would use their services again if anything else breaks in my place.
McCowin Water, Inc.
15791 Rockfield Blvd ste o, Irvine, CA 92618, United States
If you are reading this review it is likely that you are attempting to navigate the very slippery terrain that seems wedded to the soft water and/or filtrations systems business. That was my experience and my final decision on how to manage what I was finding with this business segment came down to a deep dive into customer feedback, business longevity, and product breadth.I ultimately chose Brian McCowin owner/operator of a 48+ year family business, McCowin Water, Inc. who proved to me why his consistent 5-star reviews included descriptors like trustworthy, honest, delivers what is promised, listens and fits product recommendations to what he hears, and a cadre of very satisfied customers. I'm now one of those. I came to understand for a successful decision with these systems you must completely trust the business with whom you are dealing, and that he/she owner is providing you a transparent and complete description of what is in store for you, its cost, and the overall business promise.There are myriad reasons why a family business remains in business after 48 years. In meeting and spending time with Brian those reasons became very clear. I encourage you in your pursuit of an honest business to deliver a water softening solution and/or water filtration system that will meet your needs, and budget, to give Brian a call. Call a few others as well. Personally I found the value proposition that Brian and his company offered to be highly credible, personable, and one that exactly fit our family's needs.Now that our purchased system has been installed and operating we are extremely pleased with how it is functioning and how it has transformed our hard water and began delivering pure drinking water as well. We couldn't be more satisfied with all aspects of our time with Brian and his dedicated crew ...an absolutely tireless Matthew who worked through some unusual site issues that we had in our install with a resolve that made my wife and me feel very confident that all would be just fine, regardless of the complexity which our install required. And Stacy who holds the office together with such an infectious positive can-do attitude. And of course Brian, who is not only the most enthusiastic about water person I've ever met, he's just a calming influence on all that surrounds this work. His long experience shows and as you will discover, or are already finding out, there are many rabbit holes you can be sent down in this business as you are attempting to choose your partner in this… and the business and people you choose is the most critical decision you need to get right. McCowin Water is highly recommended. They most definitely deserve your consideration in your pursuit of a quality water system for your home. Thank you for ours Brian!
Elite Restoration & Construction Services
30 Hughes #203, Irvine, CA 92618, United States
Update - After the case is closed, I cant believe they kept calling asking me to rate them 5 star with the insurance company.. You knew this was going to happen, yet you allow the situation to unfold.. Please stop asking me to modify UP my rating to 5 stars when you know I wanted to give you a Negative star..=====================================Insurance referred Elite to take care of my Rain/Wind damage. The Tarp was not large enough to cover the section, matter of fact missed the broken tile by over a foot. Demo and mitigation took over 4 weeks. They seem to be doing as little as possible, I had to keep calling (several times) in order to expand the demo/mitigation. In the mean while, leaving Mold debris in unseal open trash bag in the garage over 4 weeks. I had to call during the 5th week before the MOLD infested trash is removed.The water Heater was cut without temporary hook up, thus zero hot water still.. into 8th week. Mold clearance report wasnt done until the 7th week...Something that should have been 3 weeks took over 7 weeks. Also Elite never contact me on Repair Estimate. Wasted my time through the entire process.Mind you.. Elite Restoration had 24x7 access but they fully took advantage of my flexibility.===========Devin - Thank you for your rapid response and 45 min conversation to help me understand the restrictions from Nationwide Insurance Adjuster, Don Rogers. The adjusters inability to communicate and act in a timely matter has made Elite appears to be at fault. Adjuster also failed to re-engage Elite made me to believe Elite didnt want to provide repair estimate.If anyone encounter any delay or concerns to contact Devin as soon as possible. Unfortunate for me, it is too late.