Elite Restoration & Construction Services
address: 30 Hughes #203, Irvine, CA 92618, United States
Phone: +1 949-504-8492
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 949-504-8492
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
category: Construction company, Water damage restoration service
rayting: 5
site: https://eliterestoration1.com/
worktime:
rayting: 5
site: https://eliterestoration1.com/
worktime:
Day | Time |
---|---|
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Name: J**** A******
Date: 2024-06-25 00:15:20
Rating: 5
Comment: Had a water leak which damaged our walls along the sliding door downstairs. Elte Restoration sent Raul who assess the situation and acted immediately and started the drying process. Raul and his team were very professional and curtiouse. Elite Restoration sets the bar above all the restoration companies. Highly recommend!! Thank you!!!
Name: C***** R*******
Date: 2024-06-21 00:58:37
Rating: 5
Comment: Very professional & did an excellent job of multiple repairs. Highly recommend them!
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Name: J**** B****
Date: 2024-06-20 16:45:31
Rating: 5
Comment: We just completed an efficient, pain-free, hugely successful remediation and improvement project thru Elite. When our dishwasher leaked, it was awful. Elite took care of the clean up, repair, coordinated all of the insurance hassle, and worked with us to modify the work order. We ended doing a bit less work but got some big improvements. Their team is top notch and does stellar work. Their wood and cabinet lead, Max, is one of the hardest working and creative guys, a true master of his craft. I cant say enough good about our Project Manager, Brock. Communication with him was excellent. Nothing got missed. He always picked up the phone or got back to us within an hour or two. I never had to worry with Brock on the job. We will look to Elite for future with without hesitation.
Name: J**** L**
Date: 2024-06-20 01:14:54
Rating: 5
Comment: Brock and his team did a great job on our rebuild. We had damages to the flooring due to moisture and his team replaced the floors, baseboards and repainted the walls. The job was well done and timely. Great work
Name: D**** S******
Date: 2024-06-19 21:14:22
Rating: 5
Comment: Brock and his team were amazing! Quick and the communication was excellent. I would highly recommend Brock to get the job done.
Name: k* m****
Date: 2024-06-17 17:28:41
Rating: 5
Comment: Very professional and very personable. Responded to my inquiries very quickly. Thorough and efficient! Relieved to have someone like this looking over the project.
Name: D**** B******
Date: 2024-06-12 01:05:53
Rating: 5
Comment: We had a slab leak in our kitchen, most of our beautiful kitchen had to be removed. It was devastating! Brock at Elite walked us through the process to get the kitchen put back together. He made sure everything and everyone did their job quickly and efficiently. I am so grateful for everything he did for us.
Name: J***** P********
Date: 2024-06-07 00:50:39
Rating: 5
Comment: Right from the start, the team at ELITE RESTORATION demonstrated a deep commitment to customer satisfaction. They offered insightful suggestions, and maintained open and clear communication throughout the entire process. Their professionalism and friendly demeanor made the renovation journey a pleasant and stress-free experience. THANKS TO Shawn and his team !! 🙌🏻
Name: A******* R********
Date: 2024-06-06 18:48:46
Rating: 5
Comment: Amazing service. Raul was always very helpful and patient with all my questions. Im glad we went with Elite Restoration & Construction Services. If youre interested in hiring people with experience and patience, they are your go to!
Name: T****
Date: 2024-06-06 01:10:30
Rating: 5
Comment: I would like to commend Raul ( and Javier) for addressing my concerns after my kitchen and dining room flooded. I could not be happier with their communication and approach to a distressing situation. Professional, punctual, helpful, hardworking and a very neat breakdown and removal of all of the soggy materials. Thank you!
Name: J******* L**
Date: 2024-06-04 14:01:19
Rating: 5
Comment: Very pleased with how the job turned out. Brock worked hard to find the flooring (which was not easy), get it delivered quickly and installed it well. The flooring and molding looks better than it did before! He communicated with us on the details of the project and was a pleasure to work with. Thank you!
Name: J*** E*
Date: 2024-05-28 09:20:06
Rating: 5
Comment: Elite Restoration & Construction Company got us back into our home in weeks--not months! They were professional! Husband and I are so happy that we used them for the water leak. We recommend them highly.
Name: J*** E*****
Date: 2024-05-24 18:07:40
Rating: 5
Comment: Our house looked like a war zone with 37 holes in walls due to new plumbing. Elite assigned Brock Colburn as Project Manager. He and his crew were wonderful. They made the repairs in a timely manner. We have our restored house back and are so happy.
Name: A******* E******
Date: 2024-05-23 03:25:06
Rating: 5
Comment: Dealing with Elite Restoration (restoration department) has been great. Raul was very professional, communicated and did nice, clean work. The process wasn’t the smoothest but overall the quality of work outshines the small stuff. I was very thankful that Alan and Tony were easy to get ahold of and didn’t try to brush anything off and handled everything straight on. Thank you Elite for putting our home back together.
Name: J****** N*****
Date: 2024-05-12 12:54:32
Rating: 5
Comment: Brock managed my condominium repair project. Communication was great and I was kept up to date on the status of all repairs - drywall, painting and carpet. Workers showed up on schedule and completed tasks on time. The place looks great!
Name: L****** G*****
Date: 2024-05-07 04:11:36
Rating: 5
Comment: Shawn and his team were great to work with! They were very professional and handled the project with positive attitudes!
Name: D**** H*****
Date: 2024-05-06 19:35:56
Rating: 5
Comment: Matt was great. He handled our water damage so great we called him again. He explained everything thoroughly. I would recommend Elite.
Name: g***** w***
Date: 2024-05-03 17:40:07
Rating: 5
Comment: Great to have Allen and his team working for me, they were Great! I liked how they were right on with needed to be done .
Name: A**** D***
Date: 2024-05-03 02:12:18
Rating: 5
Comment: We unfortunately had water damage at our home and Elite restoration came to the rescue. Raul was efficient and guided me through the process of this disaster. I highly recommend this business for everyone!
Name: M***** W*****
Date: 2024-05-03 01:45:56
Rating: 5
Comment: This operation was a complete pleasure to deal with. Brock who managed the project called me each day with updates and I was always in the know on what was completed and what still needed to be completed. Any issues I pointed out were quickly addressed without any pushback or attitude. They even took care of some minor items that had nothing to do with the project. Essentially, every nightmare I experienced with contractors in the past, Elite Restoration was the complete opposite of them. In fact, I wish I could use this crew for other home improvements. If your insurance company works with Elite, just go with these guys. They are quick, professional, and yes… they will return your calls and text messages. Oh and the work they completed on my restoration was high quality and great workmanship.
Name: S**** W*******
Date: 2024-05-02 04:02:00
Rating: 5
Comment: Extremely Happy with Shawn. Felt he had my back and manage the project very well.
Name: m******* s*****
Date: 2024-04-28 15:53:11
Rating: 5
Comment: After a major flood in our upstairs master bathroom, our house was in need of a ton of repairs. We were lucky enough to have Brock assigned as our project manager. He always has a good attitude and ran our job smoothly. It took exactly three months for the job to be completed. All of his subcontractors were great, not only at their jobs but in their interactions with my husband and me. To have such a positive experience with Brock and Elite during such a stressful time made a very painful situation a little bit easier.
Name: K****
Date: 2024-04-26 16:47:09
Rating: 5
Comment: Allan was excellent to work with! Great communication, timely, and excellent execution tiling and restoring my laundry room after our water heater flooded! We will definitely be using Allen and the team at Elite Restoration for our next project!
Name: J** P******
Date: 2024-04-25 03:22:29
Rating: 5
Comment: Brock is reliable and an expert. The remodel process was as painless as possible. Brock gave us confidence that the job would be completed professionally and on time. The finished bathroom puts a smile on our faces everyday.
Name: K W
Date: 2024-04-24 22:10:43
Rating: 5
Comment: 5/5 stars! Can’t recommend Elite Restoration enough.We had a pipe leak in our house that caused floor damage and unleashed a lot of problems in our house. We had to move out and we were initially quoted for a month. After it was discovered that we had asbestos and many other the issues, Brock saved the day in the end. He was instrumental in our house repair process and expedited the repair. He expedited our situation to allow my wife and 2 newborns to get back to living in our home much faster than anticipated. Thank you!
Name: F* S******
Date: 2024-04-19 01:08:00
Rating: 5
Comment: Their timeless response to repairing our house was much appreciated. They were very professional and courteous.
Name: M**** W*****
Date: 2024-04-18 21:01:56
Rating: 5
Comment: Matt was awesome. Would not use anyone else for my process. Thanks Elite!!!
Name: E******** Y*
Date: 2024-04-04 01:46:51
Rating: 5
Comment: Octavio and Mario from the Elite Restoration team did a fantastic job with moisture mitigation and drywall removal in my home today. The Santa Ana winds blew off a lot of roof tiles last month which caused the roof to leak. They also did a phenomenal job tarping the roof in anticipation of this weekend’s rainstorm. They were meticulous, professional, and attentive detail. I’ve never met such a thorough, hard-working and conscientious team. They were above and beyond my expectations. Thank you both!
Name: A**** F*****
Date: 2024-03-23 03:21:11
Rating: 5
Comment: Wonderful!We are very pleased with the service we received. They were on time, quick and thorough, the end result was great.What great service. I highly recommend Brock & Elite Restoration.
Name: S**** H******
Date: 2024-03-21 02:25:22
Rating: 5
Comment: Elite did an outstanding job at restoring our kitchen after a water leak. The damage was quite extensive, but you could never tell after the work was completed. Allan and Daniel were easy to work with and completed all of the work that was promised. I would definitely use Elite Restoration again.
Name: K*** B********
Date: 2024-03-11 18:42:19
Rating: 5
Comment: Brock was a fantastic foreman who oversaw the job perfectly, he is super kind and gave great details every step of the way! The crew he sent were very respectful of my home and did excellent work!! I highly recommend Elite Restoration!
Name: K******* K***
Date: 2024-02-28 15:04:22
Rating: 5
Comment: Very professional and detailed
Name: A*** U******
Date: 2024-02-27 00:59:12
Rating: 5
Comment: This kid Raul is phenomenal. Yes I can say hes a kid because I was 25 years old when he was born. Lol.Hes been nothing but professional and extremely polite. A joy to speak with. He showed me everything he had to do the first time he was here. And, he also showed me everything he did today. He said it was all dry which sounded fantastic to me!He deserves a huge, substantial raise!Both times hes been here, he has done a fantastic job. He was here last week with two young boys, and, they did a fantastic job then also. One of them was Octavio, and, I cant recall the other young boys name. Both boys were efficient and very polite.Your company seems to be doing an absolutely fantastic, phenomenal job for me, and, I appreciate the professionalism in the way thats being done.As of today, I would recommend your company for any repair that you do. I am extremely satisfied and happy with this, so far, lol. Well see what happens later LOL. Im sure it will just as great as it has been the past couple weeks.
Name: S** R*******
Date: 2024-02-26 23:06:41
Rating: 5
Comment: We were pleased with our experience with Elite Restoration. Dan Poston came out to evaluate the scope of the work that needed to be done so that a detailed description could be submitted to the insurance company for approval. Dan was nice to work with. Then Brock was put in charge as the general contractor. Brock was a very personable and professional person to work with also. His team of workers were all excellent! I was impressed with how well Brock treated each of his workers; with respect, appreciation and encouragement. These professionals were able to come in and get all the drywalling, cabinet making, painting, flooring, electrical and plumbing done quickly and well under the careful coordinating order and timeline abilities and efforts of Brock. Brock was quick to return our texts or calls, answering our questions and attentively guiding us through the whole process from start to finish. We are happy that we went with Elite Restoration and that we had Brock guiding the whole project.
Name: E****** S
Date: 2024-02-22 18:07:15
Rating: 5
Comment: I recently had the pleasure of working with Brock and Elite on a significant construction project at my home, and I am exceptionally pleased with their performance.Their ability to address unexpected challenges promptly and efficiently was truly great. When unforeseen issues arose, the team was proactive in finding viable solutions, ensuring minimal disruptions to the project timeline and their problem-solving approach showcased a high level of expertise and adaptability.Communication with the Brock was excellent from start to finish. He kept me well-informed about project progress, any potential delays, and changes that needed to be made. This transparent and consistent communication fostered a positive working relationship and allowed for effective decision-making throughout the construction process.The quality of work delivered by Elite surpassed my expectations. The attention to detail, craftsmanship, and overall construction standards were evident in every aspect of the project. The final results reflect a commitment to excellence and a dedication to meeting or exceeding any standards you might have.I highly recommend Elite based on their exceptional problem resolution skills, clear and transparent communication, and the consistently high-quality work they provide.
Name: P N*******
Date: 2024-02-21 01:39:11
Rating: 5
Comment: When the first contractors referred to by our home insurance didnt work out, We reached out to Elite Restoration for our bathroom restoration after leak and mold damage. Tanner who inspected and submitted the claim was quick and thorough. We were then assigned a project manager who helped us every step of the way. Leila was great to work with and listened to our every need and got us the most for what we needed. Leila is a firecracker and she and her crew got the bathroom restoration completed in a timely manner. What would have taken weeks took about 1.5 weeks to complete. We are very pleased with the drywall, tub, fixtures, vanity, and tile replacement.
Name: A** R******
Date: 2024-02-20 03:00:22
Rating: 5
Comment: Elite Restoration is a preferred vendor of our home insurance company that we chose to use after filing an insurance claim. Raul was assigned to work in our house following a roof leak that resulted in water damage to the inside second story and inside the garage. He was prompt, friendly, and efficient. I highly recommend this company, especially Raul!
Name: B******* S
Date: 2024-02-16 17:04:13
Rating: 5
Comment: Elite Restoration was quick to respond to my rooftop patio leak and get everything under control, avoiding additional damage. Raul was efficient and clearly explained the process to me for the mitigation and repairs. The entire team was professional and helpful. I will definitely us them in the future if we have any restoration needs
Name: J**** P*** S*****
Date: 2024-02-16 03:52:15
Rating: 5
Comment: We had a broken pipe damage the house, and they worked with us every step of the way to restore it the way it was - flooring, walls, closet and everything.
Name: S**** C****
Date: 2024-02-16 01:22:22
Rating: 5
Comment: Unbelievable service. Brock was always on time and in communication throughout the process. Job looks beautiful and Brock always answered any calls and questions that I had. I highly recommend Elite Restoration.
Name: S**** P*****
Date: 2024-02-15 23:52:29
Rating: 5
Comment: Everyone I dealt with, from Allan Perlas to Santiago, was professional, efficient and cared about their thoroughness. It was a pleasure to have Elite Restoration bring my house back to normal.Susan Peters
Name: D**** L********
Date: 2024-02-04 00:10:04
Rating: 5
Comment: Elite Restoration Is truly one of a kind!!! I had what I thought was a simple window leak. I thought it would be simple reset, seal and reinstall. When Elite showed up and performed a thorough high-tech inspection they discovered much more that turned into a full pack out, replacement of flooring, isolation, drywall, baseboards and full interior repaint. When they told me they will be done in less that 30 days. I have to admit I did not believe them. With there army of friendly personal they attacked my home with “esprit de corps.” I received daily updates of progress with insight of what’s next in the process is with updates on timeframe. Elite is a one stop start to finish (A to Z ) family minded company. With Elite’s attention to detail, they truly have your “SIX”. When it was all done I feel I made a new friend and family.
Name: P*** S M******* J*
Date: 2023-12-14 03:35:38
Rating: 5
Comment: We had a water leak in our kitchen wall. After removal and dry out, the project was turned over to Alan and his team. Could not ask for a better experience. Drywall, cabinets, insulation and painting were redone. There were no surprises. The paint and cabinet finish matched to a Tee!! Daniel (the tech) was on time and knew all aspects of our rebuild project. It was completed on schedule and within budget. After final inspection, I would give them 20 stars out of 10.... I would HIGHLY recommend the Elite Restoration team for any work.
Name: B******* S**** F******
Date: 2023-11-18 02:27:14
Rating: 5
Comment: We had a water damage insurance claim. Elite Restoration is a preferred contractor with our insurance provider. Shelby and Tyler were available over cell and email. Process was completed well and timely. One of the easier dealings Ive had with insurance repair. Thanks
Name: J****** C*********
Date: 2023-11-09 23:50:33
Rating: 5
Comment: Chris Morris has been so fantastic throughout this whole process! When he overheard me at a football game share about my kitchen disaster with a burst dishwasher pump that had burst and caused tons of water damage he chimed in and offered a wealth of knowledge. He shared about what his company (Elite Restoration) does, and came out the next morning to assess and begin work on the damage! Throughout the process I found three additional leaks in my house, and he has been able to help with every single one of them. As an expert with water damage and mold He has been so knowledgeable, responsive, thoughtful and helpful. All four leaks have been dried out and mitigated! Thank you so much, Chris! My boys and I appreciate you.Throughout this process, I have work with multiple different people from Elite Restoration in regards to insurance claims, project managers, and contractors and they have all been fantastic. They are extremely responsive. They gave great advice and genuinely care about doing what’s best for me as a homeowner. I have been so impressed with everyone I have worked with. Thank you - Tyler, Brock and Tony as well! ☺️
Name: m***** k*****
Date: 2023-10-12 18:50:50
Rating: 5
Comment: Our condo had a water leak behind the washing machine wall that damaged our master bathroom, wood flooring and some walls. Elite restoration came to the rescue. Allan Perless was assigned as our contractor and was completely up to the job. Working with our insurance company, our condo is beautiful again. Thank you so much for your support, and workmanship. Dr. Martin Kalish
Name: E***** M**********
Date: 2023-10-12 01:29:02
Rating: 5
Comment: This is a great company to work with! We had to do restorations 3 times in 30 years. Elite by far was the best to work with! So happy with every part of getting our home back together! You won’t be disappointed at all!!
Name: S************
Date: 2023-10-03 20:49:32
Rating: 5
Comment: I had water damage to my ceiling and walls in my master bedroom. The guys at Elite did an outstanding job. They picked up after themselves and cleaned the floor before they left. Very professional. Thank You.
Name: R****** H********
Date: 2023-09-29 21:01:09
Rating: 5
Comment: Brock was very polite, courteous, and professional. The drywall and painting turned out great. Very nice work!
Name: L****** R*********
Date: 2023-09-29 01:04:14
Rating: 5
Comment: We recently had the pleasure to use Elite Restoration & Construction Services. Ryan, Tanner and Daven were very helpful, always aswered my questions in a timely manner. Daven was assigned as the project manager. Carlos took so much pride in his work. He replaced our living floor, installed drywall and paint part of our living room. He went above and beyond to make sure everything was done correctly and in a timely manner. It was my pleasure to work with Elite Restoration and his amazing team. Thanks to them we can enjoy our home again!!
Name: J**** L********
Date: 2023-09-28 16:43:00
Rating: 5
Comment: Raoul came in, went right to work and did a great job. He first built a pvc sheet room, to work in which kept our house clean. When he was done each night, he cleaned everything up and vacuumed, leaving a clean area. I am very pleased with the repairs and the way they were accomplished. I highly recommend Elite Restoration.
Name: G***** S*****
Date: 2023-09-23 05:00:13
Rating: 5
Comment: Elite Restoration did an excellent job working with trusted subcontractors and my schedule to make repairs on my home to a high standard. I would use them again in a heartbeat.
Name: C********** B*****
Date: 2023-09-19 00:45:23
Rating: 5
Comment: Elite Restoration & Construction handled out water damage from a ruptured pipe in the wall and we couldn’t be more pleased with the service - from first contact and meeting to our final punch list walkthrough. Truly concierge service provided by Allan and his team at Elite. They helped turn our tragedy into a manageable, seamless experience with our 100% satisfaction. Thanks Allan!!!
Name: J***** M********
Date: 2023-09-09 16:22:41
Rating: 5
Comment: Brock Colburn and Elite Restoration did a fantastic job restoring my backyard wall after it was toppled from extremely high winds. Through all the delays due to city inspector an insurance exchanges, Brock constantly kept me posted on progress which was very much appreciated. He was wonderful to work with. I highly recommend Brock and Elite Restoration for their workmanship and professionalism.
Name: H***** A***
Date: 2023-08-23 16:22:51
Rating: 5
Comment: Allan and the guys at Elite Restoration were extremely professional and courteous. The work was impeccable. We could not tell where there work began and ended. Very clean job! We appreciate the level of service that was provided. The communication was on point and they turned a bad situation into a good one! We are very happy with the job done and will definitely use them again. Allan is a true Superstar!!!
Name: C***** S****
Date: 2023-08-04 15:42:28
Rating: 5
Comment: Everyone at elite was professional and helpful, from my first phone call to job completion. Brock ran my job incredibly well. He was thorough and communicative. I always knew where we were and what was going on. He navigated a difficult permitting process with superb skill and kept a sense of humor. Each sub that worked on my job was courteous and professional. Everyone was respectful of my business and kept my site clean. I would absolutely and without hesitation recommend the team at Elite Restoration for any job.
Name: R*** P
Date: 2023-08-02 23:18:23
Rating: 5
Comment: We had a great experience with Elite. Brock was very responsive and the work was done in a professional and thorough manner. Overall, we were very satisfied with the quality and value. We will look first to Elite for future projects.
Name: P** M******
Date: 2023-08-02 15:54:45
Rating: 5
Comment: Ours was a very small job but we were treated by Brock, the project manager, as if we were building an entire home. He was attentive and informed us of each stage along the way. He also has a thing about being here on time! He is punctual. Everyone that came into the home to work on the project, a bathroom, was cordial and considerate. The work is exceptional. In a world of rip offs and shoddy work we were lucky to be referred to Elite Construction.
Name: M***** D*******
Date: 2023-07-30 19:09:03
Rating: 5
Comment: The team at Elite Restoration showed total dedication to our project, even though it was not the usual remodel. They treated everyone with respect and courtesy, and the work was top notch. They are also transparent about costs and schedules.
Name: H*** N*****
Date: 2023-07-28 19:34:45
Rating: 5
Comment: Jobs have done beautiful, more than satisfaction. Very awesome. Definitely recommended.
Name: D*** Y******
Date: 2023-07-26 02:41:26
Rating: 5
Comment: Brock Colburn and his team are right on point!! Brock really cares about his customers and made the whole stressful process a breeze. Great communication and follow up every step of the way. We couldn’t be happier with the kitchen and family room remodel they did for us. Thank you, it’s like loosing a friend now that the project is done.
Name: J****** B****
Date: 2023-07-22 18:26:58
Rating: 5
Comment: Allan is a legend. Truly an empathetic guy who cares about getting your project done right. Appreciate his ability to communicate what’s going on often and transparently. Great guy, great result!
Name: J*** N*****
Date: 2023-07-18 05:39:39
Rating: 5
Comment: Our house was seriously damaged when a water pipe broke. The repairs were extensive and complicated but Elite Restoration got it all done on time and on budget!
Name: N** L******
Date: 2023-07-14 21:17:57
Rating: 5
Comment: Allan and his team did a tremendous job with keeping me informed on their progress and their quality of work was excellent. Im very happy with the end results from the water damage as my garage looks brand new now. Highly recommend them for home water remediation.
Name: c***** r***
Date: 2023-07-13 21:21:41
Rating: 5
Comment: Allen and team were prompt, courteous and very helpful, the quality of work built our trust in the full team. Each step in the process was throughly communicated.
Name: e***** c********
Date: 2023-07-09 21:29:35
Rating: 5
Comment: Brock, our construction manager, was always available and worked within our timeframe. Every sub he sent out was professional and skilled.
Name: M******* A********
Date: 2023-07-07 01:18:43
Rating: 5
Comment: Amazing experience ! As said above very responsive, Sincere, polite, timely, professional, good quality and value . Would recommend using their service 100 percent !
Name: E**** B******
Date: 2023-07-06 15:26:58
Rating: 5
Comment: Tree hit and damaged our roof. elite came out and did an amazing job. roof matches and looks great
Name: D****** P******
Date: 2023-06-29 00:50:41
Rating: 5
Comment: The project to repair water damage in one of our bedrooms was completed by Elite Restoration and managed by Brock Colburn. Brock was very professional and responsive to our scheduling needs. The work was completed on schedule, and we were very happy with the dry wall repair and carpet installation completed by his cree.
Name: D**** S****
Date: 2023-06-28 12:48:42
Rating: 5
Comment: Brock did a great job organizing the restoration of 3 rooms after a flood in our home. The subs he used are professional and thorough. I would recommend Elite for any of your restoration needs.
Name: R**** B*****
Date: 2023-06-16 17:03:14
Rating: 5
Comment: We were very pleased with Elite Restoration. We had a water leak in a back bedroom that was covered by insurance. Brock, the project manager, coordinated everything, we did not have to do a thing. The work done on the room was top quality and the project manger came out to inspect it again when it was completed. All phone calls were returned in a timely manner and contracted workers showed up as scheduled. We would highly recommend Elite Restoration.
Name: J** G********
Date: 2023-06-09 04:43:01
Rating: 5
Comment: These guys are absolutely GREAT! Not only did the pit in !a magnificent new floor but they did it an astounding record time. I think The Flash works for them. A +++++++++!
Name: S**** K*****
Date: 2023-06-07 23:26:35
Rating: 5
Comment: It was great working with each of the members from Elite Restoration & Construction. Completed work right on time. Accommodated our minor requests even after the completion report. Thank you so much.
Name: f**** d* g*****
Date: 2023-06-01 22:24:39
Rating: 5
Comment: It was a pleasant experience working with Elite Restoration in repairing damages from a upstairs bathroom leak. Kept me informed of the project details and what is being done or can be done within the confines of the estimates.
Name: S****** S***
Date: 2023-06-01 02:32:38
Rating: 5
Comment: Elite provided great and timely service
Name: L****
Date: 2023-05-30 03:56:33
Rating: 5
Comment: My Project Manager Allan was great to work with. He was good at explaining what would happen, told me when workers would be arriving each day, and made sure the work was done to my satisfaction. Best of all, the final price was exactly what he said it would be. No surprises. Overall, an excellent experience with Elite Restoration.
Name: S**** S*******
Date: 2023-05-26 22:33:54
Rating: 5
Comment: Brock and his team at Elite Restoration were professional, efficient, punctual, and just plain outstanding in every way. They assessed the project clearly upfront, communicated the plan, executed that plan quickly, and exceeded my expectations in restoring the damage to our home. They went above and beyond to make everything better than new and I would definitely use them again.
Name: G*** H
Date: 2023-05-24 20:49:36
Rating: 2
Comment: Update - After the case is closed, I cant believe they kept calling asking me to rate them 5 star with the insurance company.. You knew this was going to happen, yet you allow the situation to unfold.. Please stop asking me to modify UP my rating to 5 stars when you know I wanted to give you a Negative star..=====================================Insurance referred Elite to take care of my Rain/Wind damage. The Tarp was not large enough to cover the section, matter of fact missed the broken tile by over a foot. Demo and mitigation took over 4 weeks. They seem to be doing as little as possible, I had to keep calling (several times) in order to expand the demo/mitigation. In the mean while, leaving Mold debris in unseal open trash bag in the garage over 4 weeks. I had to call during the 5th week before the MOLD infested trash is removed.The water Heater was cut without temporary hook up, thus zero hot water still.. into 8th week. Mold clearance report wasnt done until the 7th week...Something that should have been 3 weeks took over 7 weeks. Also Elite never contact me on Repair Estimate. Wasted my time through the entire process.Mind you.. Elite Restoration had 24x7 access but they fully took advantage of my flexibility.===========Devin - Thank you for your rapid response and 45 min conversation to help me understand the restrictions from Nationwide Insurance Adjuster, Don Rogers. The adjusters inability to communicate and act in a timely matter has made Elite appears to be at fault. Adjuster also failed to re-engage Elite made me to believe Elite didnt want to provide repair estimate.If anyone encounter any delay or concerns to contact Devin as soon as possible. Unfortunate for me, it is too late.
Name: A***** D*******
Date: 2023-05-23 23:30:05
Rating: 5
Comment: We had Elite Restoration repair our wood floors after a water heater leak ruined the existing floors. Elite, especially with our project manager Brock, was very responsive and patient with very indecisive customers. The quality of their work was fantastic and exceeded the craftsmanship of the original installation. They had teams of people come in to pack up all our belongings, demo the original floors, perform asbestos abatement, install wood floors, paint, and repair a tile fireplace. Everything was performed with the same standard of high quality and everyone was responsive and professional.
Name: R****** P******** (*****************
Date: 2023-05-09 16:56:00
Rating: 5
Comment: This company has made my wall look completely brand new! It’s as if there wasn’t a hole there to begin with! They are very professional and have excellent communication
Name: J**** P*****
Date: 2023-05-02 19:13:38
Rating: 5
Comment: They were in time, did good work and finished earlier then promised.
Name: H***** Y
Date: 2023-04-29 01:58:35
Rating: 5
Comment: Tyler from the demo team was very communicative and responsible. Brock the project manager and his crew did a very good job on reconstructing our living room where there was water damage from the heavy rain. Thank you!
Name: M***** L***
Date: 2023-04-17 23:43:20
Rating: 5
Comment: Really friendly, responsive, and did great work!
Name: J*** K****
Date: 2023-04-10 20:28:25
Rating: 5
Comment: From the outset of the restoration process, through completion, the folks at Elite were professional, courteous, responsive and exhibited the very best in construction work skill sets. Josh appeared within a day of claim filing, to address, and contain the water damaged interior. Next was Brent with his excellent communication skills and architect-like renderings ensuring ease of estimate approval by the carrier. Brock, as project manager stepped in, and with Eddies mastery of drywall installation and Jorges Michelangelo-like painter skills, Elite completed the job with an A++ in all categories. Jorge is probably one of the nicest person Ive ever had the pleasure of crossing paths, and his painting skill set unsurpassable.
Name: A**** D****
Date: 2023-04-05 03:55:33
Rating: 5
Comment: From day one when getting a call from the owner, to the mitigation to the final push with Brock everything went smoothly and professionally. Brock is highly knowledgeable, attentive and has the utmost integrity. I value communication and Brock exceeded my expectations with his patience and approachability. If I were to ever need services again, I would only want to work with Brock.
Name: S*** M******
Date: 2023-04-04 16:33:40
Rating: 5
Comment: Brach is a top tier professional! He kept me fully informer was on top of everything keeping the entire process on track and was Excellent to work with. Elite Restoration made the process easy for me and my insurance company. The house looks beautiful again and my mother couldnt be happier, which was the most important thing for me. Thanks Brach!
Name: R*** G*********
Date: 2023-04-03 21:40:57
Rating: 5
Comment: Brock and team did a great job. They were fast, professional, and did fantastic work!
Name: K** M*****
Date: 2023-03-24 15:51:32
Rating: 5
Comment: We used Elite Restoration after we had a minor flood and Brock was assigned as our project manager. We enjoyed working with Brock. He was compassionate, responsive, and on top of the project every step of the way. All phone calls and texts were returned. Brock was very personable and fun to work with and I highly recommend him.
Name: B**** D*****
Date: 2023-03-15 17:58:57
Rating: 5
Comment: Brock and his team did an excellent job reconstructing the water damage on the house. He was in constant communication with us as he had 5 teams doing the work: floor, wall, plumbing, cabinet, and painting teams. They were all excellent, and like Brock himself, beyond our expectations!
Name: C**** L***
Date: 2023-03-15 16:43:23
Rating: 5
Comment: This entire team rules! Love these guys!
Name: J**** B*****
Date: 2023-03-03 04:18:13
Rating: 5
Comment: Elite did a good job for us. They were responsive, showed up when scheduled and all the subs were professional and friendly. They took over from an initial co. we called which probably made their job more difficult. The cabinets had to be put back together like a puzzle with no photo and that was especially appreciated.
Name: P**** L**
Date: 2023-03-02 23:54:34
Rating: 5
Comment: Good
Name: g*** s****
Date: 2023-03-01 22:28:53
Rating: 5
Comment: All around great experience working with them. Had a slab leak, and was very concerned as I had never experienced this before. Brock and his team finished way before the estimated time frame, did a great job, and did what they said they would do. Highly recommend them, my insurance gave me their information and told me that they have worked with them and have always been happy with their work. Greg from San Juan Capistrano.
Name: B***** W*****
Date: 2023-02-25 17:29:58
Rating: 5
Comment: Elite Restoration and Construction did an incredible job putting our lower floor back together after a damaging leak. As a designer myself, I highly recommend them! A refreshing standard of professionalism, combined with strong project management and communication…they are top notch.
Name: v**** v*********
Date: 2023-02-24 21:50:19
Rating: 5
Comment: After the unfortunate incident of our kitchen being flooded, Brock and the crew at Elite really helped get us back to feeling right at home with the restoration of our new kitchen. They were super responsive, great communication along the whole process and really made myself and my family feel taken care of! I appreciate all the hard work and ability to be super flexible while supportive during this process. Great people who did great work for a super fair price. Thanks again Elite and Brock, we’ll be sure to call you in the future with any other work we need done.
Name: A*** M****
Date: 2023-02-24 06:07:05
Rating: 5
Comment: We had water damage upstairs and Brock Colburn, Project. Mgr. was great explaining the process each step of the the way and worked with our insurance. His team did quality workmanship and we couldnt be more happier.
Name: S**** S*********
Date: 2023-02-23 21:15:34
Rating: 5
Comment: Every aspect of the process was managed with efficiency and courtesy. Comparing experiences with others who were in a similar process with different companies, made me even more appreciative of the outstanding service provided by Elite. Brock in particular kept me informed and went to extra lengths to see that things went smoothly,
Name: S** C*****
Date: 2023-02-23 18:31:35
Rating: 5
Comment: Brock made a difficult situation bearable. He went above and beyond to help me deal with the insurance company and other vendors. I am helping my mother from out of town so communication was of the utmost importance. Their work was excellent. I highly recommended Elite Restoration and Brock. Thank you, Sue Clarke and Jane Myers
Name: N**** B*********
Date: 2023-02-16 04:55:17
Rating: 5
Comment: I can not express enough gratitude to Elite Restoration! Our insurance company sent them out when we had a terrible roof leak.They were there every day making sure we would be able to save our house and get back home in a timely manner. The care they took in making sure every inch was inspected, taken care of and cleaned made all the diference in the world to us! They also took the time to look for mold, as it was a BAD leak. They found it and made sure the mold was mitigated!We are so grateful as this was a terrible time for us. Knowing they were there every day meant we didnt have to worry.Thank you Chris who came right over after insurance contacted Elite! Your thoroughness detected areas we did not even know were affected. Had you not done that, we could have been living in a home full of mold.Thank you Chris, Tyler, Octavio, Jesus, Ron, Dustin and all who helped us through a very stressful time! Had we gone with another company, we may have never known we had mold...We CAN NOT stress enough how thankful we are!
Name: d****** m*******
Date: 2023-02-12 14:44:40
Rating: 5
Comment: They were very professional, communicative and provided service as promised. All areas of work were nicely contained and clean up was great! Would definitely use them again.
Name: B**** C**********
Date: 2023-02-11 16:59:46
Rating: 5
Comment: Cant say enough good things about Elite Restoration. Brock was a great project manager and Max (his foreman) did an incredible job putting my little place back together after a previous contractors poor workmanship caused a flood. Seriously, folks... Max was amazing!
Name: R****** G****
Date: 2023-01-11 01:39:23
Rating: 4
Comment: Roof leaks are the worst but from the get go Elite restoration made everything better! Tyler had the demo team out quickly and they handled the demolition and clean up promptly and professionally! We are also using them to do the interior repairs once I get my roof repaired and Brent showed up time has the estimate ready once the roof is completed they can get my house back in order! If you need their help I would highly recommend them for your home repairs!
Name: K**** B*****
Date: 2022-09-01 13:15:51
Rating: 5
Comment: When we had a leak under our wooden floors this summer, Elite Restoration was recommended to us by our insurance. I can see why they have earned the trust of them! Devin and his team were at our house with huge fans set up that day reaching every nook and cranny! From the cutting open of the wet wood to when the final paint stroke was applied at the end, nothing but the utmost care was given to my home.There was always care given to us and consideration that we still lived there with three kids. Devin’s communication was outstanding! He communicated with us about everything throughout the entire process. This whole thing is so scary to go through as a home owner, but Devin walked us through step by step like we were his only care in the world. Thank you Devin, Josh, and Carlos!
Name: L** R*****
Date: 2022-08-31 20:10:07
Rating: 5
Comment: Devin and team helped us completely remodel our entire first floor including our kitchen, bathroom, laundry room, etc. The work they did and the guidance they provided along the way was first class, but the thing that impressed us the most was the people. We worked with water mitigation, estimators, project managers, and contractors and everyone was so kind, pleasant, and honest and they all seemed so happy to help. Its so rare to come across a company like this one and we cant recommend them enough for your project.
Name: V**** B********
Date: 2022-08-18 01:54:25
Rating: 5
Comment: Professional coordination with my insurance company. Outstanding communication from Brock Colburn, our project manager. On time, skilled, polite, careful and competent trades team. Seamless process. Highly recommend.
Name: R*** H********
Date: 2022-08-01 17:46:14
Rating: 5
Comment: We had the opportunity to use Elite when our house had some house leaks. Every worker we met with was professional, genuine and worked hard. The worker take immense pride in what they do and communicated extremely well. They would inform us when they would arrive and leave and cleaned up after themselves as well. I would highly recommend using Elite Restoration. They restored our home to perfection!
Name: M****** D*******
Date: 2022-04-30 02:36:17
Rating: 5
Comment: The Elite team was on time on budget and exceeded our expectations!
Name: C****** G***
Date: 2022-01-07 19:42:39
Rating: 5
Comment: Danny couldn’t have been nicer and he was so responsive! Great company to work with and they keep you informed throughout the process. I wouldn’t hesitate to use them again. Wish I had known about them sooner!
Name: R*** D****
Date: 2021-12-17 05:31:09
Rating: 5
Comment: We’re so impressed with their service, professionalism, & care. We thought we had a leak in our new house & Emerson came out right away to address it. He really went above and beyond to explain everything and make sure we were happy. Everyone we’ve talked with at the company is wonderful. Can’t recommend them enough.
Name: S**** R***
Date: 2021-11-28 04:08:55
Rating: 5
Comment: Positive Professional Punctuality Quality Communication Responsive ValueElite Restoration did a stellar job for my husband and I. We recently suffered a water leak in our home that damaged the Master bedroom closet and cabinets on the third floor, with water damage to the second floor in the kitchen, cabinets, wood floors and walls extending into the family room. The professionalism, communication and care of Owner/President Devin Lurie and his employees were unrivaled! They did a fantastic job putting our home back together again. You cannot tell there was ever a problem.We were 100% pleased and strongly recommend Elite Restoration & Construction Services!
Name: K**** B*****
Date: 2021-09-09 17:18:50
Rating: 5
Comment: Devin, Brent and the whole Elite Restoration & Construction Services Team were amazing and easy to work with from start to finish. Having the interior of your home “under construction” can be a very stressful time, having reliable and responsible contractors working with you is important. I would recommend this team to assist you with your next project!
Name: M***** J*****
Date: 2021-07-05 18:53:18
Rating: 5
Comment: There was a hole in the wall and they replaced the stucco and repainted it. They did an excellent job. I was very happy with the service of Paco and Memo. (the two guys that worked on my house).
Name: C****** G
Date: 2021-06-04 14:00:54
Rating: 5
Comment: After a water leak in the home we called Elite to take care of restoration after remidiation. Elite bills directly to the insurance company which removes a level of stress in the already stressful process. The company prides itself on being customer-centric and its true. The owner Devin was always attentive and kept clear communication with myself and my insurance adjuster. The crew who performed the work were respectful, thorough and skilled. Job well done!
Name: D***** S*******
Date: 2021-06-02 22:05:07
Rating: 5
Comment: I had a leaking pipe that created water damage from an upstairs bathroom that ran into the walls and ceiling below. I called the team at Elite and within a few hours Chris was at my house and had blowers setup in order to dry up the walls. Chris was fantastic with his communication and explaining the process to repair the issue and fix the damage. Would recommend ELITE for sure !
Name: R**** D**
Date: 2021-05-27 20:38:31
Rating: 5
Comment: The Elite Restoration team were prompt and professional. Shout out to Paco who was exceptional to detail and could tell he takes pride in his work. Elite completed the work timely and were very easy to work with. A special thanks to Devin for making the claims process a bit easier. I highly recommend Elite for your remodel/repair/restoration service.
Name: J**** P******
Date: 2021-02-22 03:53:58
Rating: 5
Comment: Elite Restoration did a great job making the necessary repairs caused by a water line burst. Devin was very pleasant to work with, he was very accommodating to the scheduling of the repairs, and very pleasant to deal with
Name: G***** W*****
Date: 2021-02-19 19:40:42
Rating: 5
Comment: Our laundry room was remodeled by Elite. I had a picture in my mind of exactly they way I wanted it to look; from floor to walls to cabinets to ceiling. Devin Lurie and his team delivered ! My explanations were turned into reality. Very professional, attentive, timely and super friendly and nice. 100% satisfied and I would definitely call them again for any new remodeling project. Thank you Devin, Carlos and Craig !
Name: S**** F*******
Date: 2021-02-11 16:52:30
Rating: 5
Comment: They are really generous. The insurance company All state because of some reason didn’t accept my claim so I should pay all of things by my self and Elite restoration company gave me discount . Thanks
Name: T****** A*****
Date: 2021-01-30 17:44:20
Rating: 5
Comment: We purchased a beautiful million dollar home in Mission Viejo and moved in beginning of December. Two weeks later (when I had barely unpacked) the home had a serious slab leak. Everything had to be removed including flooring, drywall, kitchen cabinetry and appliances. It was so stressful and difficult. Luckily, I found Elite through my insurance and was so happy. I worked with Tony as my main contact. He was responsive, compassionate, and reasonable. There were many different crews that came in to help. Tony dealt with all the scheduling so I didn’t have to worry about it. All crews were polite, on time, worked hard, and cleaned up after themselves. Saul was my main crew leader and he was always attentive to my requests even when I changed things. My home was restored to even better than before. I feel so blessed to have been able to work with such a fine company.
Name: R** C****
Date: 2020-12-09 01:47:38
Rating: 5
Comment: Devin and the Elite team did a fantastic job with our kitchen remodel, and I would highly recommend them.
Name: P S
Date: 2020-11-21 21:58:44
Rating: 5
Comment: The whole team at Elite did a great job! They were very professional, on time and we are very happy with the way everything turned out. Every time we needed anything they were very responsive and quickly got the job done. I am impressed and will definitely use them again.
Name: B**** R M******
Date: 2020-10-22 20:19:36
Rating: 5
Comment: My tenant called to inform me that there was moisture damage and a mold mildew smell coming from under the kitchen sink and dishwasher. My immediate concern was for the health and safety of my tenants as my tenant mentioned a sensitivity to mold. Elite Restoration saved the day by showing up almost immediately and containing the area to protect my tenants. They provided expertise, equipment, and most of all piece of mind. The problem is resolved, my tenants are safe and happy, and my property is restored. They understood my needs and exceeded my expectations. Thank you Chris and Devon!
Name: L**** C*****
Date: 2020-10-07 20:57:16
Rating: 5
Comment: Owner Devin Lurie is a very professional contractor, with wonderful project management skills and superior communication skills. His customer service is above reproach. The workers he used (Carlos for drywall, painting, tile work, final cleanup; and Craig for custom cabinetry) are top notch! My water-damaged kitchen and bathroom are beautifully repaired and the kitchen upgrades I paid for ( as opposed to insurance) are just beautiful–repainted cabinets, quartz countertops, new sink–and have left me with a brand new kitchen! His price was reasonable, the timing ran over just slightly. And he guarantees his work for 3 years! Just phenomenal. I can’t recommend him highly enough.
Name: A**** W***
Date: 2020-10-03 04:55:24
Rating: 5
Comment: I’m really happy to have been able to work with Devin at Elite to rebuild our kitchen after water damage. Devin is very professional and knows his stuff. He is also very patient and puts customers first through out the whole process. Always easy to communicate with and shows up with a smile every time. I would definitely recommend Elite for any construction or restoration work.
Name: L***** P*****
Date: 2020-09-21 21:49:02
Rating: 5
Comment: Elite Restoration did a fantastic job renovating my condo after water damage in the kitchen and Bathroom occurred. They were friendly and professional. They understood my position with the insurance company and worked tirelessly to ensure direct communication and renovation progress. I recommend them highly.
Name: R**** H****
Date: 2020-07-29 17:10:18
Rating: 5
Comment: Even though I am working remotely on getting our property restored due to water damage, Devin did an excellent job on communicating, very professional and offered quality work on finishing everything on time to keep our tenants happy. Great working with you Devin!!
Name: L*** A*****
Date: 2020-07-27 18:12:09
Rating: 5
Comment: Due to a second water leak in our condo the first person I called was Devin from Elite Restoration and construction. Thank you for putting our condo back together in the most professional and timely manner.Thank you for all the hard work!
Name: M*** S***
Date: 2020-07-26 05:13:00
Rating: 5
Comment: My wife and I had a great experience working with Devin and his excellent team on our recent kitchen remodel. Devin met with us several times before starting the job to assist us in picking out cabinets and counter tops. He provided great suggestions and design advice, which resulted in a beautiful new kitchen. The project came in on budget and on time. Devin is friendly, reliable, knowledgeable, professional and he provided exceptional customer service. We look forward to working with Devin again on future projects.
Name: k**** G******
Date: 2020-07-19 21:21:30
Rating: 5
Comment: We used Elite Restoration for mold remediation. We were appreciative of the friendly and professional manor in which they handled the situation. They finished the task in the time window they provided. Our impression was that they truly had our concerns at heart.Garry and Kathy G.
Name: R****** H********
Date: 2020-06-21 21:54:16
Rating: 5
Comment: Recently we had a leak behind our refrigerator. We were given Elite Restoration and Construction as a reference. We were very pleased with the professionalism afforded to us as we were very inexperienced in the field of restoration and remodeling. Devin Lurie listened to our concerns and answered our repetitive questions without frustration. Devin guided us through the process so there were no hidden surprises. We always knew what to expect. Devin’s 20+ years experience and knowledge in the business gave us the opportunity to take part in selecting floors, countertops etc. It was actually a very fun and non-stressful opportunity and Devin’s team showed up on time, or called us If they were running late. Thank you Chris, Craig, Josh, Raul, David, Ryan et al for your workmanship. It says a lot that these gentlemen have been with Devin for a very long time. We couldn’t be happier with the results. We will continue to recommend Devin to our friends. We felt he treated us as “no job is too big or too small.”Continued success to you Devin, and thank you again.Christie & Rich
Name: J****** L*******
Date: 2020-06-14 02:26:00
Rating: 5
Comment: We had a water leak in our kitchen at a very difficult time during the “stay at home” orders for Covid-19. The mitigation company referred us to Devin and his team at Elite Restoration and we couldn’t have been more pleased with the quick response and action taken to get our kitchen back to working order. They completely reconstructed our torn out kitchen and did it with ease and professionalism. Their knowledge of how to navigate a claim with our insurance company was a much added bonus!! Thanks so much Devin for your help!!!
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Name: C******
Date: 2024-07-03 13:49:08
Rating: 5
Comment: Elite Restoration worked quickly and completed the drywall and sheer wall repair, mud, texture, and paint with great craftmanship. Devin, the project manager, was very good at communication and answering all of my questions throughout the process. They worked closely with AAA, my homeowners insurance, to get the damaged space back to a place where it could be used again and an outsider couldnt tell there had been a problem. Ian with AAA and Devin with Elite Restoration both delivered above and beyond my expectations! Thank you both very much! I would never wish a leak or flood on anyone, BUT if one occurs, Devin and Ian would absolutely be my recommendation! Thank you Elite Restoration and AAA!!!