Top Clothing Repair Service in Pasadena
Concierge Cleaners
2389 E Colorado Blvd, Pasadena, CA 91107, United States
The best dry cleaning place I tried a lot of other places before, non of them is like this, the customer service is great,the work is done greatly also they have the best alteration lady her name is Ankin, she has a great tailoring skills, she not only does difficult & impossible alterations, she can make you any dress from any picture you see in the magazine a great sewing & tailoring ? ? skills .
Couture Cleaners Pasadena
2484 E Colorado Blvd, Pasadena, CA 91107, United States
I normally dont write reviews. However this place stands out. It is clean, very friendly service and great prices.After going there 3-4 times, the thing my wife and I have commented on the most is the Staff...we have gotten quick and excellent service not only at the register but the staff is constantly checking to make sure all our items are intact and the pick up and deliveries are prompt. The best dry cleaner Ive had in Pasadena!
BRYANS Cleaners & Laundry
544 S Arroyo Pkwy, Pasadena, CA 91105, United States
My family has been customers of Bryan's since the 1950s, and they have NEVER lost or damaged one garment in all that time. They're highly professional and always very friendly, and the only reason I can't give them five stars is their (for me) limited hours of operation. Pre-pandemic, their ease of access was stupendous, but now, I've missed their open hours by just minutes many times. Their Saturday hours are particularly frustrating, but in reading others' reviews, I'm very much in the minority in my stance. So I'm having to adjust schedules in order to get there on time, but they're so good, it's worth the effort. Nonetheless, I do wish I could get there during regular business hours (ie 9-5/6, Saturday past 2). I also realize in the grand scale of things, this isn't much of a problem!
BRYANS Cleaners & Laundry
2446 E Foothill Blvd, Pasadena, CA 91107, United States
Bryans Cleaners always do a great job for our familys laundry and a fantastic customer service for us. Always on time and always helpful.
Hodgsons Antiques
1005 Mission St Suite C, South Pasadena, CA 91030, United States
This is my happy place. Every time I come to Hodgsons Antiques I find something (usually more than one something!) that is beautiful, quirky, unusual, interesting, super cool, or useful. I love all things vintage and antique, and Hodgsons doesnt disappoint. The studios shop here often because of the massive amount of diverse objects to be found. There is a terrific selection of vintage costume jewelry, gloves, hats, handbags (including some absolutely gorgeous beaded purses from the 1920s), sterling and Southwestern and Mexican turquoise jewelry, vintage watches, a large selection of mid century pieces, tons of kitchen items (lots of Pyrex!), Depression glass, pottery, lamps, vintage ashtrays, lighters, matchbooks, etc., linens and knitted comforters, artwork, barware (and beer related items), pottery, shaving stuff, office stuff, including antique typewriters, sheet music, postcards, cameras, holiday items, hardware, comics, record albums, a selection of rock n roll stuff, Life and Playboy magazines, a mindboggling amount of toys and games, and so much more. I literally can spend hours here searching for hidden treasures and not see everything. And as an added bonus, next door, Hodgsons has a vintage clothing store, South Pas Vintage in the same building, (a review of that shop is forthcoming). And after all of that shopping, rest your weary bones and have lunch at one of the restaurants on Mission Street. South Pasadena is quite the charming area, a welcome respite from all of the hustle and bustle of larger cities.
Top other services in Pasadena:
Vandensteen Group
1499 Huntington Dr Suite 500, South Pasadena, CA 91030, United States
I am not one to write of praise or complaint but I must tell you of this real estate broker Leti Vandensteen.My wife found a flyer near our mailbox and we instantly called her over, she came by earlier than the appointment time, first off I wasnt expecting to see a broker with her work clothes on and she was ready for just that for anything!She took a good look around and said sir, if you want the most of what you can get on your home youre going to have to do some work! And she told my wife she would help her pack up things that were wall-to-wall inside our home, of course I didnt believe any of it until the next day she showed up and she was ready with her work clothes on and helped my wife and got her started and I began sanding and finishing two walls outside that needed work badly that lady asked me to work on the first day we meet!Almost every other day (mostly everyday) she would help my wife and praised the work she asked me to do leaving me feel good about myself my house and the work my wife was accomplishing! Leti Vandensteen always came with such positivity she would bring her own furniture to stage our home and have new furniture delivered.My home was looking more and more beautiful I had no idea the design concepts she chose would be so beautiful!Leti said she will bring in a designer tomorrow I told her I was already impressed with just the work thats been done! now its even going to get better,. And indeed it has.Ive basically have been working non-stop to keep up with three ladies and make them happy and any man knows thats not an easy task, My home has cultivated into a new beautiful home and Im proud to know a five star real estate broker in Leti Vandensteen and company. Thank you. David and Pia Harris
Loyal Appliance Repair
2500 E Foothill Blvd, Pasadena, CA 91107, United States
My dryer was making some really loud noise and was irritating me so I went straight to google to find a reliable company to help me out. One of the first results I got was loyal appliance repair and so I checked it out. I called them and they responded immediately with their schedule. We planned that they would come to check my dryer out. The technician worked very professionally, and swiftly picked up on the problem. it turns out it was just the drum wheel and replaced it immediately with a spare part he had on hand. I highly recommend them and am really thankfull for their service.
Big Wave Window
41 S Chester Ave Suite A2, Pasadena, CA 91106, United States
Big Wave has a beautiful website, replete with huge promises (including a Gotta Love It guarantee), very professional representatives/sales people—which only made the actual experience that much more exasperating, disappointing and, frankly, angering.WHAT WENT WELL: All employees were courteous and respectful. I was able to reach the owner by phone on the day of service.WHAT WENT WRONG:1) BWW underestimated either the scope of the job or the ability of the workman—or both—. Our restored craftsman has many double-hung, multi-pane and casement windows, some stretching the length of walls, as in the second-story bedrooms and office. One worker (who was delayed an hour past the scheduled arrival time) and was as unfocused and careless as J proved to be was insufficient.2) The service provider, J, spent the first two hours, dividing his focus between the work and chatting to a family member (I finally asked), sometimes walking in circles while he chatted, before refocusing on the work. Though I usually give workers some space to work independently, the quality of Js work and his lack of focus prompted me to check the work already done. I found some sills still dirty, though the screens had been replaced, and the corners of all of them still full of accumulated grime.3) Unlike other service providers Ive used, BWW does not routinely wash screens, only dusts them off—insufficient after 19 months of accumulated grime from Santa Ana winds, etc.4) I had to call the owner twice with my concerns before he sent out their general manager, L, to assess the situation and assist in getting J off the phone and the job back on track.5) BWW does not appear to have a uniform standard of service across the company. The difference between the work of J and L was shocking. L worked independently, efficiently, thoroughly. J needed to be redirected to work, supposedly completed, to do it thoroughly. For example, when L came to the front door to collect payment at just before 7 pm, I had to inform him that most of the second story windows on one side had been overlooked. After theyd finished the forgotten windows, L returned for the check. We thanked him again for turning things around and for Js stepping up his game. Ls response was to assure us that J was one of [their] best workers (?!)In the end, the exterior windows and screens were properly cleaned; but this was largely due to Ls rolling up his sleeves and pitching in to assist J and my pitching in to help oversee the details of the work until it was completed.6) I wish this were the end of the saga. However, two days after service, I discovered that either J or L had left the water on at two of the outdoor spigots—but shut each hoses open/close valve, so that the water kept building and building inside. . .Not only were both my new auto-retract hoses ruined, but 10s of gallons of water was wasted—in drought stricken CA—and I can only imagine what our next PWP bill will look like!7) Since the day of service about 10 days ago, no one at BWW has followed up with me or responded to messages I have left on the owners voicemail—not even those requesting replacement of my hoses. To test a theory, I submitted an online request for new service. Within moments I received an email response and then shortly afterwards a live call from an employee of BWW to sign me up. Apparently, they are eager to sign up new customers, but couldnt care less about the current customers with unresolved issues—despite the companys Gotta Love It guarantee, highlighted in bold lettering and color on their website.As I have written in other reviews, the true measure of a company is taken, not when everything goes well, but when—especially when—the job goes sideways. How does the company respond then? How does it treat those customers?By this measure, BWW failed us miserably
Pasadena Cyclery
1670 E Walnut St, Pasadena, CA 91106, United States
Sales Experience: 1/5 (Lost order. No bike)The website allowed me to purchase an “Available In Store” bike that, apparently, was already sold. I never received a call or email about my initial order from any of the staff, so I had to call in 2 days after I placed it. Between these calls are ones that go unanswered. Call #1, my order couldn't be found, despite the store placing a $4k+ hold on my credit card. Was promised a call back. Received no call back. Call #2, it turns out the bike was already sold and the inventory was not updated to reflect this. A refund would be processed. Call #3, (finally a call back)a more expensive model was available and the store could move my order to the second bike. I agree, because the difference is not severe and I thought the extra battery would be good. Why was it so hard to get information on an order?Service Department Experience 1/5 (Lazy, unsafe, Bike Build)I can't find any positives in my experience with the service department. Some of these issues I noticed later and some I mentioned in the store. When I arrived at the store, the electric powered e-bike was not charged at all, which means the battery was probably improperly stored over time and that I was stuck at the store. The wires for the handlebars obscured the included front light. I brought this up to the store and was told to “zip tie it, maybe.” The battery was not adjusted to sit flush in its compartment. The Bosch drive system was outdated by a year. The pedals of the bike chewed through the crank arm within 25 miles of leaving the store and a couple miles into a ride. When these issues were brought up to Rich, the service manager, he explained that these issues (pre-pedal malfunction) should have been noticed and corrected before handing over the bike. They weren't. I emailed Rich about these issues again after the pedal fell off and he told me that he would definitely be in the next day and that he would be happy to see me. I showed up the next day only to find out that Rich was “not in” which leads me to:Customer Service 0/5 (Manager is not customer friendly)Poor customer service, especially from the manager, Daniel. After explaining my issues with this $4k+ bike via emails to Rich, with Daniel CCd, I came into the store with the hopes of having any of my issues looked at. Instead I was met by Daniel, who was dismissive, curt, and unhelpful. He told me Rich was “not in” and offered no additional explanation, even though Rich stated he would be in. Daniel acted as if he had no clue about the issues on the bike so I was expected to explain it all again, which I did.When asked about the pedal situation, Daniel said “I would buy new pedals”. When asked to explain further he said that the pedals were known to do this and that I should have tightened them better. “It's probably somewhere in the service manual” he said. I asked why this wasn't mentioned before I took the bike home. He said “people don't want to hear that they should buy new pedals.” So, this is an issue the store knows about yet does not tell customers about until AFTER purchase. THIS IS UNSAFE. When asked about the wires blocking the included light, he said “on my e-bike it's the same way” as if this was perfectly acceptable. THIS IS UNSAFE. The rest of the issues would be looked at. Daniel did not initially provide a time estimate for the work. When asked, he said that the bike might be ready this Sunday. It might be the Sunday after that. The part would be ordered. Dismissive through to the end. I took my accessories and left the store, which now has my money and my bike. I got to ride it less than 25 miles.Really, I would just like feel like the store cared about me as a customer at all but it most certainly does not. It is telling that the ONE time I received a call back from this store was to offer me a more expensive bike.
Public Storage
171 S Arroyo Pkwy, Pasadena, CA 91105, United States
The night before renting a 10 x 10 rental unit at the Public Storage branch located at 7920 Deering Ave in Canoga Park, CA I ran into a glitch using the online Public Storage unit booking software. Then the following morning I called the corporate division to discuss the glitch but my call was transferred to four different department associates and 3 of the associates understood the glitch but could not do anything resulting with my time being wasted. The 4th associate helped me as much as he could but could not proceed further due to his hands being tied by corporate policy so he suggested I speak with the Deering onsite manger. I drove to the Deering branch and spoke with the manger and her name is Lluri. I explained the glitch to Lluri and within minutes she acknowledged the glitch, understood the glitch, did not make any corporate robotic excuses regarding the glitch and then without hesitation she offered to show me two different 10 x 10 units and also offered to lower the monthly rental cost but the best part is she did not have to call the Public Storage corporate division to ask for approval. Its extremely rare I make time to write a review because Im very busy and also unfortunate the criteria of the Public Storage review software is Limited to a 5 Stars positive ranking criteria because the quality of Lluris professionalism ranks 10 of those Stars.