Weekend Maids - Housecleaning Service San Diego

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Name: G*** G
Date: 2024-06-27 04:06:01
Rating: 5
Comment: We previously used Weekend Maids for many years in San Diego, we moved to Temecula a few years ago and they didnt cover this area... they do now and we are back with them. Daphne does a fantastic job and we are very happy with the service, again!!

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Name: K**** M****
Date: 2024-06-26 16:23:22
Rating: 5
Comment: Blanca and her teammate performed a great job cleaning my condo. They were on time and did a great job in my kitchen and bathrooms.. 5 star team

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Name: C**** W******
Date: 2024-06-14 17:30:32
Rating: 5
Comment: Excellent work- they took care of a huge house move out cleaning - the house was sparkling and ready for the realtor to photograph and show - excellent professional deep deep cleaning

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Name: S**** S******
Date: 2024-06-12 17:18:03
Rating: 5
Comment: Great service! Got the whole deposit back!

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Name: K***** J****
Date: 2024-06-08 22:23:01
Rating: 5
Comment: Very thorough, reliable, and great service overall. Will definitely use them again for move-out cleans between tenants.

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Name: S*** L**
Date: 2024-06-03 20:04:33
Rating: 5
Comment: Top-notch cleaning service you can rely on. They are true professionals who know exactly what needs to be cleaned, leaving no hidden spots untouched. Very thorough and meticulous in their work. Highly recommended.

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Name: P**** M****
Date: 2024-05-16 20:15:44
Rating: 5
Comment: Omar and Andrea did a great job cleaning my little Studio, they were polite and kind to me, and their cat people too, my cat is not a people person but accepted theyre petting her, I recommend them highly, and want them to be a regular part of cleaning my little Studio, God bless you all, would send photos but my hands are not steady enough to take a photo

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Name: A****** M******
Date: 2024-05-14 23:21:37
Rating: 5
Comment: Great Job done by the Weekend Maids. Affordable price and on Time! Highly Recommend Them!

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Name: B** P***** (****
Date: 2024-05-13 20:56:17
Rating: 5
Comment: Excellent service after a small construction project at our house, the house was spotless when they were done

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Name: C***** J********
Date: 2024-05-06 22:11:09
Rating: 5
Comment: My cleaners are great. They go out of their way to do the very best job. Angela and her partner were professional and super friendly. I didnt have to rewash my dishes. She got them crystal clear and clean even the silverware. I send them my respect. Connie Johnston

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Name: M**** Z**
Date: 2024-04-30 15:30:35
Rating: 5
Comment: EXCELLENT SERVICE. LADIES VERY POLITE AND HARD WORKERS

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Name: B***** T*********
Date: 2024-04-29 16:48:43
Rating: 5
Comment: My experience with weekend maids personnel and services have been great and professional. I would recommend this service and thank their staff.

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Name: J** D*****
Date: 2024-04-26 17:05:03
Rating: 5
Comment: They are great at what they do and go above and beyond any expectationsCan’t recommend them highly enough

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Name: J******** G********
Date: 2024-04-24 01:22:10
Rating: 5
Comment: Omar and Andrea are always a big help keeping my mom’s house clean. They are professional and quick! Their also have great flexibility with their scheduling.

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Name: Y* D******
Date: 2024-04-16 00:56:44
Rating: 5
Comment: Stephanie did excellent work, very detailed and through. She asked for directions, which she completed efficiently. Our floors, bathroom and kitchen look exceptional. Google translation provides an easy fix for any language issues. I will request her again.

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Name: R*** C*******
Date: 2024-04-11 23:07:54
Rating: 4
Comment: The cleaners are always polite and make me feel relaxed. They perform the jobs with diligence and a smile. I can reschedule, and they really work with you to keep your loyalty. I truly appreciate your service..

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Name: T***** S*****
Date: 2024-04-11 21:35:11
Rating: 5
Comment: I have used Weekend maids 3xs now, the 1st time was a deep cleaning with 2 people, and the last 2 xs have been with 1 person. All of the times have been amazing. Juana was amazing with what she did, both bathrooms, kitchen and living room. She even had time to vacuum my bedrooms, and clean my walls and baseboards.

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Name: S*** M**
Date: 2024-04-10 19:43:08
Rating: 5
Comment: Thank you for this service! I’ve had some physical challenges lately and I am grateful to have help with some basic needs around the house! You all are wonderful!

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Name: S*** S***** A***
Date: 2024-04-04 23:35:36
Rating: 5
Comment: All cleaners are very punctual and detail oriented as well as efficientHighly recommended service by Rolando.

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Name: M******* T***
Date: 2024-04-01 03:06:13
Rating: 5
Comment: Weekend Maids did a great job cleaning my whole house in a couple of hours. They are fast and efficient, I would use them again!

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Name: J*** F******
Date: 2024-03-21 21:08:40
Rating: 4
Comment: I requested a maid who spoke fair English to come and clean for 3 hours. On the scheduled day, two maids came at the same time to clean. I called Weekend Maids and they said they were sending two maids for the same price as one because they would finish in half the time. I was very pleased because I would get high quality service for the same price and it would take less time. A win/win.Marcella and Veronica did a very good job. They changed bed sheets, bedroom, den, and bathrooms. They did an excellent job on the floors and kitchen. I was also pleased with the way they cleaned the refrigerator shelves and microwave. I have requested the same team for next time.

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Name: J**** D*******
Date: 2024-03-18 21:20:16
Rating: 5
Comment: Working by with Weekend Maids has been very convenient for me. I’ve been using Weekend Maids for years now. They are flexible with distance and time. My last cleaner was Maria and she was pretty good. My house was dust free and very clean.

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Name: j**** g*****
Date: 2024-03-14 04:59:45
Rating: 5
Comment: Best house cleaning san diego. I go try their service and I am satisfied with that. Highly recommended!

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Name: O* F****
Date: 2024-02-18 15:17:50
Rating: 5
Comment: I needed maid service so I called all around. After contacting several different companies I noticed one company stood out among all the others. Thar one company was: WEEKEND MAIDS. I immediately booked the appointment and I was not disappointed. A maid named Sandra showed up, she had all the supplies with her and she immediately got to work cleaning my cond. I checked to see the quality of the work after she completed the first area and I was amazed! The wood floors glistened, the blinds were spotless, bathrooms were like new again. I could not believe how spotless the master bedroom was. I was so impressed that I tipped Sandra and told her what a really great difference in appearance she had made. So, I went and read my book and I let Sandra the maid do her thing! I was just as completely amazed with all of the rest of my home: especially the kitchen! It really sparkled in every corner, facets, cabinets, floors. And, the living room and dining room, furniture and blinds all were like new again. I hadnt seen my home look so new like this in years!! Heres the big thing: I choose Weekend Maids because their price was do much lower than all the other services! I was completely blown away! I highly recommend them sbd I will always only use Weekend Maids. They are the BEST!K. Warren

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Name: K******* W*******
Date: 2024-02-06 01:09:09
Rating: 5
Comment: Ah, its so wonderful to get back to having oiur home cleaned again after a couple of years of doing it ourselves! Weekend Maids makes it easy, and they ensure that they delight us with the people they send and the results they produce. I love being able to walk barefoot on the kitchen floor again! Thank you!

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Name: P**** I*****
Date: 2024-02-05 00:15:14
Rating: 5
Comment: We are extremely happy with the service staff and cleaning team. Always courteous and helpful. Weve been using this service for over a year now. We recommend Weekend Maids and find the rates very reasonable.

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Name: C*** P***********
Date: 2024-02-02 21:34:00
Rating: 5
Comment: I used this service and had an exceptional experience with the maids that came. They were professional and didnt want to stop until the whole apartment was clean as a whistle. I highly recommend this service and will be using it in the future

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Name: L***** B*****
Date: 2024-02-02 14:57:00
Rating: 4
Comment: I never had a service like this before. But I had a great experience with them. Will definitely use them again.

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Name: M**** A****
Date: 2024-01-29 23:29:45
Rating: 5
Comment: Weekend Maids is a cleaning service I use every few months to get my house back in order. They are good about being on time, easy to schedule, and they do a great job on our house. Bathrooms, bedrooms, kitchen, floors, refrigerator, all cleaned up nicely. They will even wipe up our floorboards if I ask them to. I would recommend them to anyone looking for a cleaning service.

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Name: M*** F***
Date: 2024-01-25 22:41:49
Rating: 1
Comment: Terrible service !Paid $158 for three hours of clean up, two people showed up for a 600sqf one bed apartment and left after 1.5 hour.they didnt clean up properly, very disappointed and frustrated by this service !

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Name: S****** F*******
Date: 2024-01-23 22:39:41
Rating: 5
Comment: They are thorough and pay attention to even the smallest details I highly recommend Paul and Lina, they are genuinely kind and work very well with one another. The company is very accommodating I receive phone calls confirming mornings or afternoon times to see works best for me, which I really appreciate.

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Name: C****** C****
Date: 2024-01-17 21:23:55
Rating: 1
Comment: Use at your own risk. I’m located in San Diego (La Mesa) Ca and the service was concerning. I have a small 1200 sq feet townhouse (I expected them to clean 2 bedrooms out of 3) bringing it down to (1000 sq feet) removed all fixtures. and placed everything in in garage with the expectation of dusting and deep cleaning, floors, bathrooms, and kitchen, I wanted the wood floors and furniture dusted. I’ve used the same maid services for years and usually my home is a 4 hour job in condition it was in (WITH OTHER COMPANIES), That would be 2 hours total and two maids. Never focused the stove, Both of them was in master bedroom for 2 hours (4hours). Remind you I placed all items on bed so they would not have to move anything in bedroom and bathroom. They requested more time and completed 1.5 bathrooms, stairs, and kitchen and floors in 1.5 (3 hours). Did not dust anything and performed a basic cleaning that you would do daily.I requested and paid for a deep cleaning and they did not touch stove, lamps, dust under furniture ( was not expected to move furniture but just clean what was visual to the eyes). I have a bad back and they performed what I could have done on my own for $41 a hour. Did I mention I had to beg for a confirmation of service the night before? They arrived 41 minutes late. when they left the did not inform me and left door unlock with no bye or walk through. I was upstairs. She also snapped photos of my home upstairs before she left without permission and she did not speak English. They followed none of my instruction.--

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Name: F*** B********
Date: 2024-01-17 00:26:14
Rating: 5
Comment: Weekend maids did a terrific full service job cleaning my two level townhouse in Del Cerro. Floors and kitchen appliances, bathrooms and dusting, as expected. But also, great service on blinds, mirrors, and generally neating up couches, bookshelves and desktops. I love the professional clean vibe they bring!

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Name: B***** R******
Date: 2023-12-07 18:52:01
Rating: 5
Comment: You cannot imagine how clean and pretty my home is, thanks to these very professional the women are! My house is not only spotless but they were punctual and worked so happily leaving little cute spots, like happy art. They are really great! I’m looking forward to the next time!

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Name: D***** P****
Date: 2023-11-26 23:27:56
Rating: 5
Comment: Had a great experience with Weekend Maids. Our cleaner showed up on time, was very polite and worked for the entire 3 hours very hard and did a fantastic job cleaning our home. Everything we asked her to clean was spotless and would 100% ask her to come back again.

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Name: J*** H****
Date: 2023-10-31 16:47:19
Rating: 3
Comment: Not too bad overall, but I paid over $500 for deep cleaning for a 3-bed home, which was like a general cleaning. One adult and two kids were come along.

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Name: A*** J******
Date: 2023-08-06 00:50:48
Rating: 5
Comment: I was in need for a house cleaner to clean my empty house as I had just moved out. I found the weekend maids via a quick google search. They arrived on time and cleaned every little detail and corner. They even wiped down the blinds and the threshold between the garage and the kitchen.Fabulous job, thank you!!

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Name: R****** M******
Date: 2023-07-24 20:57:22
Rating: 5
Comment: Weekend maids were on time and professional. They asked me what my priorities were and made sure I was satisfied with the job before leaving. The move out clean was fantastic, appliances, windows, blinds, bathrooms all look great. thank you so much. a crew of 4 completed the job in 1hour 45 min.

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Name: K***** A******
Date: 2023-07-19 15:23:46
Rating: 5
Comment: Weekend Maids did a fantastic job with a cleaning post a backyard party. They over-communicated about what time they would be arriving and even helped us organize stuff in the backyard beyond just cleaning the space! Once they were done, the backyard looked better than Ive ever seen it! Will definitely hire again.

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Name: R****** C***
Date: 2023-06-17 18:56:44
Rating: 1
Comment: If I could do less than one star, I would. I have done business with this company for two years. They have done a below average job but we tolerated it because they were more or less reliable- they showed up. We gave them a key because we are out of state most of the time. We requested a service, they accepted it and they didnt show up. Then when I called in inquire, they said they didnt have the key...after two years. They werent even able to own up to their responsibility. They lady, who I was connected to, was unprofessional and almost unintelligible. We still dont know where the key to our place is. Actually, we rent it. We will now need to change the locks since we no longer feel secure. Certainly, we will be finding a new housecleaning provider. I suggest you look else where if you need a reliable, trust worthy house cleaning service.

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Name: L**** C*************
Date: 2023-05-24 18:25:17
Rating: 4
Comment: I requested a deep clean, specifically for the refrigerator and the oven, no cleaning required in the bedrooms and the rest: 1 bathroom, living room and kitchen wouldn’t require a lot of attention (wiping/dusting, vacuuming 1 rug, mopping). Two employees arrived on time and left 25 minutes early. I failed to do a thorough review of their work and even tipped them. Unfortunately for me, they failed to clean the freezer, didn’t clean the refrigerator thoroughly. Didn’t sweep between the refrigerator and counter. And didn’t vacuum under the removable sofa cushions. All this, yet the managed to leave nearly 30 minutes early.**Update**Shortly after posting this review, I received a phone call from Jose. He left me a message apologizing for the poor cleaning experience and stating he’d like to make it right by allowing him to resend a different crew. I called him back and took him up on his offer. Iliana and her colleague were much more communicative and pleasant than the previous pair. They recognized the shortcomings and immediately went to task. I appreciate a business that owns any failures, values their reputation, and is determined to provide the service their customers pay for. I will be rescheduling Iliana and her colleague, again.

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Name: C****** R*** B*******
Date: 2023-05-03 16:12:57
Rating: 4
Comment: Cristina was super helpful and kind and flexible. Unfortunately, wasnt able to use her actual services because I had to cancel -- my issue -- but she was understanding about it. I will keep her information for future help in my home.

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Name: S******** L*********
Date: 2023-04-20 22:27:44
Rating: 5
Comment: Kitchen and bathrooms were cleaned. Good price and got the job done. Had they had more time they would have made the place shinier. There is room to improvement but by far the best I have used until now.

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Name: N***** V***
Date: 2023-03-09 21:55:28
Rating: 5
Comment: I was so super happy with Edgar who came out to clean- he was super through, professional, quick, and so friendly !! I definitely plan on referring my friends and family to your company and it’s so convenient that you travel all over to provide cleaning ! :-) I love the convenience of it and btw Christina is amazing she’s a sweetheart! I’m so beyond excited that I have a forever cleaning service !! I give your company 10,000 stars !! 💖🥰⭐️⭐️⭐️⭐️ Bravo! Thanks so much !! Kind regards, Nicole

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Name: N**** K***
Date: 2023-02-16 02:56:49
Rating: 1
Comment: One week ago I hired ”Weekend maids company” to deep clean my previous house because I was moving. They said they would professionally clean and they sent three ladies. They said if only 1 lady works it will take 6 hours but 3 of them together work really fast it’s why I chose three. They were not professional whatsoever. It was just light minimal cleaning no deep cleaning at all. I had to get another deep clean and my $279 went to the trash. They did very minimal work and just light cleaning everything was still dirty and they didn’t even touch some parts of the house like the oven and it’s backside which was extremely dirty along with the fridge. We especially asked for the window which they didn’t even touch the floor was also dirty. Extremely disappointed. They charged the entire money and they left before I came to check the house, they didn’t even tell us that they were finished. They just chatted did some light cleaning and left. Never recommending this company especially for moving house as they do no work at all. I had to spend extra money again for deep cleaning after the mess they made. I have attached a few images where the house was dirty I haven’t added everything but the fridge was also left dirty along with the back of the oven extremely disappointed .

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Name: L****** A********
Date: 2023-02-03 23:49:43
Rating: 5
Comment: I called them and they came out promptly the next day at 830am. The cleaner was very nice and an amazing cleaner my bathroom glass was spotless both of the restrooms were deep cleaned quickly and organized smelled absolutely amazing. The customer service from the dispatchers is amazing they make the experience 100x better by being so personable an going above and beyond before an after the service reaching out to make sure you are happy with the overall experience. I would highly recommend them.

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Name: M******* H*** D****** C*******
Date: 2023-01-12 05:49:14
Rating: 5
Comment: Ruth and her partner were amazing. I recently moved a family member to a nursing home. After paying movers to bring what was useful, I was left with a room full of old food and junk. Ruth came and cleaned out the whole room, then reorganized a back room, organized and cleaned the basement and boiler room, and cleaned the bathroom. All in 3 hours. It was incredibly fast and professional. I am thoroughly impressed and am going to request the same folks to come again.

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Name: T**** B*******
Date: 2023-01-06 18:58:40
Rating: 5
Comment: Weekend maids did an outstanding job for a recent move out cleaning. The cabinets were so clean I did not need to have them repainted. They communicate well, booking is easy & are pleasant to work with so, do not hesitate to hire them for all your cleaning needs.

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Name: s* p******* d**
Date: 2022-12-28 15:02:25
Rating: 2
Comment: Extremely late, 3+ hours. Did not get full cleaning time paid for and they only cleaned bathrooms and put away items on the counters. This was 2 people for 2 hours (not a full 2 hours as they were late). They did a great job on the bathrooms but would never pay for this service again. I also received constant calls and texts from the scheduling office about being late and then needing more time & money to complete the job. They did not dust, wipe down appliances, vacuum as discussed.

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Name: B**** A*******
Date: 2022-12-01 18:13:34
Rating: 1
Comment: We had a move out cleaning schedule, showed up, didn’t do anything near cleaning. We had to hire another company afterwards because they take your money and never respond if there is an issue. Very poor rip off service unless you want someone on drugs in your house half cleaning for way too long with zero accountability but they demand payment upfront. Your fault if you use them.

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Name: T*** B****
Date: 2022-11-23 04:04:35
Rating: 5
Comment: The folks at Weekend Maids were very responsive. The quality of the maids employed by them was impressive. Patty arrived on time and was very understanding of what was required for this particular job. I will use them again.

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Name: J***** H***
Date: 2022-11-10 20:55:58
Rating: 5
Comment: We have used Weekend Maids a few times now and they have always been fast, efficient, and straight forward. I have scheduled ahead of time and last minute and they have always been able to take care of what I need. They are my go to cleaning service.

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Name: K** B********
Date: 2022-11-07 05:39:01
Rating: 5
Comment: Ive now been using Weekend Maids on weekly basis for our AirBnb for over a year and they have been fabulous! They are super communicative, very accommodating in terms of schedule (early mornings, late afternoons, weekends) and requests. They are not only professional, but personable, friendly, and helpful. They do a great job every time and its always done expeditiously. I recommend them to anyone that asks.I especially want to acknowledge Cristina - she my point person that helps me with new bookings, special requests and expediting things - and Alice, who helps coordinate the service regularly. They have been great to work with as has the rest of the team.

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Name: A**** D****
Date: 2022-10-26 21:40:50
Rating: 5
Comment: Very professional attention to detail. I like the fact that the team always gets the job done in the amount of time that has been agreed upon. They are very thorough and always ask if there is anything else they can address that may have been missed.Special shout out to Christina who helps me out on scheduling the appointments. She is very customer friendly, courteous, knowledgeable and patient. She goes above and beyond in handling my requests. Way to go, Christina !!

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Name: K*********** G
Date: 2022-10-25 23:57:50
Rating: 5
Comment: I contacted Weekend maids because I’m in need of a housecleaning service to help me clean my house. I am disabled. I spoke with Hugo he is very helpful and knowledgeable. He set me up with reoccurring schedule. I needed the service twice a month. He met my financial needs as well.I have been using this company since October 2020.Lupe and Mary are great stepping in for my regular housecleaner’s Evelyn & Luis They are very professional.10/25/22Evelyn and Luis are fantastic people who are great at housekeeping my 3 bedroom 2 bath 1,300 square foot house. They clean it just the way I used to clean my house. I would recommend them to other people who would need there services.Thank you both to helping me out.Kari Golden

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Name: M****** H********
Date: 2022-10-21 02:02:45
Rating: 1
Comment: They sat outside in their car for 10-15 minutes then I received phone call from dispatch telling me they are outside waiting for me to approach their vehicle. I never received a text from them requesting that I approach their vehicle. How would I know. They did not have a mop and asked to use my mop and sweeper. There work was subpar and I had to clean several areas after they cleaned and they were here for 3 hours and 50 minutes. I was charged for 4 hours. I do not feel they had adequate equipment to clean what I would consider good to exceptional service. I had no recourse but to accept this subpar service and pay. I definitely would NOT recommend this service. They need to do better screening.

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Name: V***** R***
Date: 2022-10-19 14:44:16
Rating: 5
Comment: I wanted to gift a cleaning to my son and DIL as they have a lot going on. I was unable to meet the cleaners but left instructions as to how to access the home and the cleaners arrived when scheduled and the work was excellent. It was a bit expensive but that was due to the last minute nature of my request. I would use them again.

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Name: L****** J****
Date: 2022-10-02 23:57:04
Rating: 5
Comment: Rosa was very sweet and kind. She is very detailed with her cleaning. What impressed me the most was her getting my shower cleaned. I was never able to, but she managed to do it. 😊

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Name: A*
Date: 2022-09-24 05:45:11
Rating: 1
Comment: Paid for a 7 hour deep cleaning.Pros:-Nice people via phone with detailed verbal response of my cleaning needs.-returns calls although doesn’t always answer the phone when calledCons:-staff showed up 2.5 hours late-Staff did not have cleaning supplies (mop, broom, etc)-Staff did not request to use my cleaning supplies until I entered my home and caught them standing around not cleaning-absolutely NOTHING was actually cleaned well, and some things NOT cleaned at allI contacted the office informing them of the poor quality work. They did ask to send someone out to redo the job, but I was not home at the time the cleaner was in the area to let them in.When I requested a refund, the office told me that it was too late since they already paid the cleaners. I’m confused as to how that is my problem when I paid for a job that simply was not done.I cannot in good faith recommend this company at all! However, if you do, I highly suggest using a credit card so that you can dispute the charges if necessary. Because getting a refund from them is difficult and when you’ll start to get a run around.Upon looking at their reviews, poor quality and extremely late arrivals seem to be a common theme with this company. So it’s probably best to take that as your warning.

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Name: M**** W*****
Date: 2022-08-24 19:52:43
Rating: 5
Comment: Weekend Maids send consistent staff to the home who are nice, friendly, trustworthy, and do a good job cleaning homes. They are very flexible with late cancelations if you have a reasonable excuse and wont charge the late cancelation fee.

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Name: D**** Y***********
Date: 2022-08-12 22:14:15
Rating: 5
Comment: Weekend Maids really pulled through for us. We needed help getting our apartment ready for an inspection and Maria came in and took care of everything. Jonathan and Alice coordinated our appointment and kept up great communication. We just purchased a three month plan to have a maid come in once a month. Very happy.*UPDATE*My wife and I are extremely satisfied with the quality Weekend Maids provides. Last time, the maid even folded and put away our laundry and was still able to clean the rest of the apartment (One bed one bath.) We purchased the three month plan twice since I wrote my review.

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Name: K****** �**** B********
Date: 2022-08-11 23:37:39
Rating: 5
Comment: Weve been using Weekend Maids at our home for over a year. Their work is excellent and fast! They are very communicative ahead of the service and afterward, making sure all appointments are coordinated to sync with my schedule and that the job was done well. They are also incredibly responsive - in all aspects. Adding new appointments is quick and painless and theyve ALWAYS been accommodating with schedule changes - even getting somebody to come out last minute. They are also transparent with their rates and if you dont use all the time, they proactively refund you. I particularly want to shout out Cristina, who has helped me from the beginning and has been so easy to work with :).Overall, I appreciate and recommend Weekend Maids!

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Name: J***** S********
Date: 2022-08-11 15:27:50
Rating: 5
Comment: Weekend Maids did a FABULOUS job, better than I couldve ever expected! They cleaned areas that I wouldnt even have thought to point out. They came in, went straight to work, and meticulously cleaned my house from top to bottom within three hours. It was incredible! I highly recommend Weekend Maids. Their service on the phone and schedule is impeccable as well!

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Name: N***** G******
Date: 2022-06-10 20:08:34
Rating: 5
Comment: Our cleaners did a fantastic job on our 2 bedroom house! We were very pleased with the results. The company was very responsive in regards to arrival time, etc. We will definitely be booking again.

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Name: s*** b*******
Date: 2022-06-02 01:40:44
Rating: 5
Comment: Elizabeth did a great job cleaning my stove and exceeded my expectations. She truly went above and beyond and was able to get rid of grease stains that have been building up for decades that I thought were permanent because the last cleaners were unable to clean them. I was very impressed!

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Name: J**** C***
Date: 2022-06-01 03:25:58
Rating: 1
Comment: Two workers arrived, took photos of my empty place. Insisted on spending an hour cleaning a fridge I had already cleaned. For my two hours I got the fridge, tub, oven and that was about it. Got mad when we said the large slat blinds were still clearly dirty in places after cleaning, seemed like only did one side and stopped? I really needed their help to get the place move in ready…not even a floor or window was touched. Don’t waste your money…

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Name: M****** H*****
Date: 2022-05-24 17:14:07
Rating: 4
Comment: I needed a last minute cleaning service for my apartment and Weekend Maids came to my rescue! My cleaners were Deysi and Luis. They were very nice and worked efficiently in a timely manner. The area that needed the most cleaning was my bathroom and I was so happy to see how clean they made it!I also appreciated getting $45 off for my first cleaning, which made their service more affordable compared to others in DTLA.However, I was unsure if microwave/fridge cleaning (inside and out) was a part of the service and those appliances only got cleaned on the outside. The back of my couch did not get cleaned as well. No worries though because I could ask for these specifics during the next service.Overall, I had a great experience and will be calling Weekend Maids again!

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Name: T****
Date: 2022-04-21 19:59:33
Rating: 5
Comment: I had the good fortune to work with Aurelio. He contacted me immediately after I enquired about housecleaning services online and couldnt have been more professional. No hard selling, just helpful and easy. And a really nice guy, too! Looking forward to using Weekend Maids quite a bit in the future.

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Name: c****** i*****
Date: 2022-04-07 07:39:07
Rating: 1
Comment: They were 2.5 hours late, kept saying they were 30 min away. Came back to NOTHING CLEANED. only the bedroom floors were vacuumed. Lost my credit card info. My daughter is missing $50 from her wallet. She saved her bday money for something she wants to do!! They stole someof my cleaning things and someof my health products, and yes I know I literally just BOUGHT THEM!🤬 I was late picking up my mom because, they were so late. They said they were at the gate went down 3x and nobody was there. My apt was already tidy I hired them to do floors and walls and NOTHING WAS DONE. DO NOT USE THIS SERVICE. I HAD TO PAY IN CASH FOR 3 HOURS and my cameras report they left in 1 hour 20 min. This was a nightmare it doesnt allow me to upload pics or you can see yourself its horrible. No walls or floors were cleaned. This is what they were hired for. If they dont make this right, I will be going to small claims

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Name: S R
Date: 2022-03-19 05:08:46
Rating: 5
Comment: I am now a regular client and have gotten great results each time! The cleaners always show up on time or early and can clean to satisfaction unsupervised.If you are looking for a cleaning service, I would definitely give them a try!Jose and his partner did a great job cleaning my house last week. He even cleaned and organized the kitchen drawers! He is excellent for deep cleaning service.

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Name: e*** c***
Date: 2022-02-11 03:28:45
Rating: 1
Comment: DO NOT USE! Poor service! We ordered a moving in cleaning, 2 buddies 3 hours. We requested to remove all the dust, especially on the ceiling and wall, at the very beginning, and both the manager and buddies agreed. After 3 hours, the dust on the ceiling, wall, and widow sieves are still there. The manager said even though we requested, they didnt promise! It doesnt worth it. It not only cost your money but also cost your time to complain and digest what they did. The company doesnt take care of the quality of the service. Just trying to get more money from customer by not doing what they promised.

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Name: H**** W****
Date: 2022-02-05 02:03:14
Rating: 5
Comment: So glad I finally found a reliable, professional and trustworthy cleaning service. The booking is easy. I have used them for several months - Luz and Nena do a great job. As a full-time working mom with back issues, I finally know my place will look great!

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Name: D**** B***
Date: 2022-02-02 23:17:08
Rating: 1
Comment: Maid services communication was poor! A huge language barrier! The maids were late! I changed my schedule to meet with them early! Poor choice for maid services. I will not use this company again! At the last 10 minutes of cleaning I was hopeful for the services to be completed No not the case! They started extremely late, and very slow in cleaning. However I was told to may extra for the lacking in services! The job was never completed! I will see them in court! Complete services were not rendered!! AVOID THIS CLEANING SERVICES AT ALL COST, PLEASE DONT BE FOOLED BY THE NICE OPERATOR!!!

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Name: C******** C*****
Date: 2022-02-02 07:30:39
Rating: 5
Comment: I hired Weekend maids for a deep cleaning on my home. I have had a rough year in 2021 including several deaths in the family due to Covid. I am disabled and because of all this, no one has been taking care of the house. Well, Marcella and Vanessa came out and took great care of my home! These ladies went above and beyond to give me the best cleaning and maid service I ever could have asked for. They shampooed the carpets. They cleaned everything. They even arranged my knickknacks and cupboards that were in a bit of a disarray. They were fast, honest, timely, and responsible. When they were finished, I was so thrilled, I came to tears about how great my home looked. Just the very best! And, all the special touches and everything perfect in their cleaning service. . I would highly recommend Weekend maids. I am currently working with my budget to see if I can go ahead and get them out here on a regular basis. They offer some great deals and I am extremely satisfied with the service.

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Name: M******* S*****
Date: 2022-01-31 21:38:05
Rating: 5
Comment: Carla did a really nice job. She arrived within 15 minutes of the quoted time and was fast and thorough. The company was very communicative and was flexible when I mentioned a concern about availability of parking on weekends (be sure that you DO have parking available or schedule on a day/time that you know street parking is more free, otherwise they will charge you). Very reasonable rates from what I could tell compared to other quotes I received, about $50 per man-hour.

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Name: B****** L***
Date: 2021-12-31 07:03:22
Rating: 5
Comment: We have used Weekend Maids twice so far and are really satisfied with couples performance. They were both task organized and very proficient. Punctual on each visit which is very convenient for us as we have grandchildren that arrive mid morning. We communicate our areas of concern and they both acknowledge and attend to those areas. Weekend maids is very affordable to our budget and we plan on putting on our calendar every 3 weeks to help in keeping our home clean.

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Name: N***** R***
Date: 2021-12-30 22:50:45
Rating: 5
Comment: I had a good experience with Weekend Maids. They were friendly, and easy to talk to. They provided multiple reminders, and check-ins, in advance to cleaning. The highlight of using this service, is finding Iris.P. Iris is a quick, efficient, and thorough cleaner! I would highly recommend asking for her when you use this service.

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Name: D**** B******* J**
Date: 2021-12-29 01:07:04
Rating: 5
Comment: This comment is only for the customer service aspect of my experience with Weekend Maids. The customer service representative, Memphis, was extraordinary. He resolved the issue I had with the cleaning services provided, and he helped me to secure additional services to clean my fabric couch and rug. I was reluctant to get additional services from this company originally; however, after speaking with Memphis in customer service I was convinced that I could really on him to assure that the services would meet my expectations and the company would get the job done.I would recommend using this company because they have someone like Memphis working in customer service to help get the job done right.

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Name: M******* L******
Date: 2021-12-24 13:45:16
Rating: 3
Comment: The team arrived in the window they said they would. They were very friendly and polite. They missed dusting on the tops of bookshelves and dressers. There was not as much attention to detail that I experienced with my regular cleaner, Martha.

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Name: A****** K****
Date: 2021-12-06 22:38:07
Rating: 5
Comment: We were in a crunch looking for reliable cleaners for our vacation rental property and came across Weekend Maids- boy were we happy we did! I was able to speak to a representative right away over the phone which is so rare these days. Memphis (the representative) was extremely helpful, thorough and was able to answer all my questions and even notify me about a discount we were eligible for. When the day for the cleaning came, The cleaners showed up on time, were friendly and did a great job. We highly recommend weekend Maids!

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Name: D**** W*****
Date: 2021-12-02 19:08:22
Rating: 5
Comment: I had some tenants that moved out of our rental and left it the nastiest place Ive ever seen! Even the cleaners said that it was the worst that they had ever seen!! Elvia did such a good job cleaning the grime off the walls, doors and was able to peel off the numerous stickers that were pasted on over the house from the prior kids. It was unreal, but she did an awesome job and I will definitely be calling her back in the future. I highly recommend her and will ask for her services next time. Weekend Maids were very accommodating to my schedule and was able to get them in within 2 days notice. Thank you so much!

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Name: D***** C*****
Date: 2021-11-05 13:52:37
Rating: 1
Comment: DO NOT USE!!! Broke my washing machine that I am now replacing! Did not finish putting linens on bed. Left cleaning supplies out randomly around my home. Did not clean handprints off glass doors Left no clean towels in the house. Tried to charge us the full $200 after my wife and I cleaned their mess/damages for another 2 hours after they left. Customer service was rude and claimed they did a perfect job after their reckless crew damaged our home. If you want a poor cleaning job and possible damage to your home than use this company.

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Name: A***** K*****
Date: 2021-10-21 15:07:26
Rating: 5
Comment: They are amazing and so detailed oriented. After we closed escrow on our home they came in and detail cleaned everything so that it was move in ready for us! Then again after we painted and made a few repairs they came back again and dusted, mopped and washed all the window sills and windows for us. 10/10 would recommend using them.

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Name: T***** E****
Date: 2021-10-17 02:22:13
Rating: 1
Comment: WORST CLEANING POSSIBLE! COMPLETE SCAM!!!!You will be quoted a verbal price on the phone AND THEN BE CHARGED MORE!! Do not give these people your card on the phone!!First detail: we just completely renovated every inch of our condo: new floors, new paint, painted cabinets, everything. It was already extremely clean. We simply wanted some detail work completed.These people tell you everything you need to hear on the phone to ensure the sale, after that it’s a complete rip off. Maid showed up 1.5 hours after phone call when we were told 30 minutes and she was “already on the line”. The cleaning itself was a 2/10. Barely rubbed the surfaces and when we asked if she had even cleaned the room she just responded saying “it’s not good?” But never went back and cleaned it… We were never told of an “expediting fee” that was additionally $45 charged.This company is a total scam and the quality is terrible. Maid left 30 minutes early while we were actively cleaning right in front of her. Do not be fooled my the promises on the phone when you first call. They are all LIES!We own over a dozen properties and have never had an experience as bad as this with any other cleaning company. TAKE YOUR BUSINESS ANYWHERE ELSE BUT HERE! You will wind up being ripped off and then cleaning it yourself anyways after.

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Name: R*** S******
Date: 2021-10-08 23:35:46
Rating: 3
Comment: The teams were very hard working, but their outfit has a lack of professionalism. The workers will not generally speak to you, and I had an issue with one of our cleanings and after contacting their company directly with the issue, I was not even given a reply. The work they did was good quality, but they are lacking in customer service and professionalism. I am not continuing to use their services.

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Name: B******* E****
Date: 2021-09-27 23:31:59
Rating: 5
Comment: Love using weekend maids, super competitive pricing and excellent results. My regular cleaning lady Sandra is great, and Ive had good customer service from Cristina and many others! Not looking to change any time soon!

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Name: C******* H*****
Date: 2021-09-12 15:12:25
Rating: 5
Comment: Rosalia & her helper did a fantastic job! They really paid attention to detail and worked hard to get the job done in a timely manner. Jonathan at dispatch was also very courteous and professional. Definitely will use them again!

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Name: K**** R*******
Date: 2021-09-07 01:23:30
Rating: 5
Comment: Deep cleaning of kitchen, floors, and 2 bathrooms of a residence we just moved into. Elvia (and Romario) made it absolutely sparkle! They were pleasant, very competent and worked very hard, We were so pleased we plan on requesting them for regular cleaning.

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Name: I** H********
Date: 2021-09-02 21:58:26
Rating: 5
Comment: The workers did a great job returning my unit to the original cleaning standard, I would book in advance next time to avoid rush fees, but even with those the price was worth it to get the job done when no other company could give me an appointment in a timely manner. They got the job done quickly, efficiently, saved me tons of headache, and probably more of my security deposit as well. Would highly recommend weekend maids

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Name: A***** R***
Date: 2021-08-31 16:37:10
Rating: 5
Comment: Weekend Maids were very professional, they got here and time and came in and did what they needed to do. I felt very comfortable with them in my home. The customer service was fantastic! The service workers really took the time to cover every cleaning detail. Will call again!

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Name: A*** F*****
Date: 2021-08-17 17:28:07
Rating: 5
Comment: I requested 4hrs of service and received a group of 4 for an hour. Jazmin and her crew did an AMAZING job! Even got my baseboards and doors! Definitely received better service than expected. And what made it even better was that they werent here all day. Its hard to get great service and have my kids naps uninterrupted. They came early and it worked out perfectly!

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Name: d****************
Date: 2021-08-12 21:10:30
Rating: 1
Comment: DO NOT HIRE THIS COMPANY!!! I had a cleaning scheduled for 12pm today. Shortly after 12, I received a call saying that the maids had gone to the wrong address. When I scheduled, I told them specifically how to get to my house so that shouldnt have been a problem. The representative said to expect a call from them. An hour later, and no call. So I called back and was told that the maids were 10 minutes away. I waited for them for 25 minutes and nothing. So I called again and this time the rep said they were at the property. No one was there. I told the rep they must be at the house around the corner by mistake and that I gave specific instructions on how to find my house. She then told me that they had called me, but I didnt answer. I told her I literally had my phone in my hand waiting for their call and that I didnt receive a call. After that she told me the maids had left to service another property and that I would have to reschedule. I told her I wanted to cancel services. Seeing as they charge a $75 cancelation fee, I asked if I would not be charged that seeing as it was not my fault. She said she would bring my concerns up to the billing department but that she could not gaurantee that I would not be charged. I called my bank and they said I would be able to dispute the charge, if so. As im writing this, I have received another call from them saying I would not be charged anything. THANK GOD this is over now. What a mess. This company is not professional or reputable. Save yourself a headache and call someone else.

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Name: K****** P******
Date: 2021-08-10 15:34:41
Rating: 1
Comment: We hired Weekend Maids for a move out cleaning on Saturday August 7th. Our house was completely empty, so there was nothing in the way of cleaning. I was out of the house to allow them to do their thing, but I got a call from the dispatch team asking if we wanted to pay for two more hours, as the domestic worker said they needed more time to finish the job. I agreed to the $100 charge for an additional two hours, I wanted it done and right of course.We arrived at our home after the cleaning to do our move out inspection with our landlord… OMG am I glad I got there 40 minutes early so I could panic clean before his arrival. As soon as I opened the door I saw tufts of my dog’s hair sitting on the floor along with dust/dirt. I walked through the house… while they did dust the ceiling like I asked, they completely missed crucial elements. The vanity mirror was untouched, NONEA of the floors had been swept/mopped, and it looked like a greasy rag was used for the entire kitchen. There were streaks on all the counters and microwave showing the wipe marks. After the 40 minutes of cleaning, we did our walk through and our landlord gave us a list of things to re-clean. Three of us were there for an additional 90 minutes cleaning…I didn’t get pictures of everything, because as I said, literally panic cleaning trying to get stuff presentably clean before my landlord walked in. If he had walked in when I did, I have no doubt another cleaning fee would have been coming out of our deposit.If you do hire Weekend Maids, I would highly recommend being present for the entire duration to ensure your house is in fact cleaned. Personally, I would recommend finding a different cleaning service, otherwise you’re going to end up paying for Weekend Maids and paying for a different service to come in and do it right. Save yourself $380 and just go straight to another service.

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Name: A***** M
Date: 2021-08-06 20:28:58
Rating: 1
Comment: I just had a nightmare experience with weekend maids where my passport and social security card was stolen along with other personal valuables. I was in the process of moving and had moved most major items like furniture but still had many personal belongings in the home. I told the maid to just focus on the bathroom and kitchen as those needed a deep clean. I let her into the home and returned to work for a while, then came back to pack more of my items and see the work she had done. The first thing I noticed when I walked in was nothing had been cleaned after two hours. The next thing I noticed was many of my belongings had been moved around. Long story short I quickly realized things were missing which were in plain view in her car. I confronted her and she claimed she thought it was trash she could take. She said we could get my hiking backpack out of her car which I saw in plain view, but when we opened her car I found countless of my personal items in her car including: my passport, my social security card, hundreds of dollars worth of gift cards, my $500 nikon camera, my pearl necklace, my $140 laptop charger, two pairs of my fiances shoes including motorcyle boots, his motorcyle helmet, his diploma, his guitar, my makeup, my shampoo/conditioner-too much to all list here. I was in shock, gathered my belongings and asked her to leave. Not only did she steal hundreds of dollars worth of belongings, I can only imagine the havoc she could have wreaked on my life by having my passport and social security card. I took time off work to deal with this and was so upset. When I called weekend maids to report this, they offered me a discount on a second cleaning and said their CEO would call me, which he never did. Please do not use them-not only could you have expensive material possessions stolen, sensitive personal documents can be taken and used to steal your identity and wipe out your bank accounts. I have heard stories of cleaning services provided being less than expected but never have I heard of or experienced a nightmare like this with such little accountability or follow through from the business

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Name: F**** H******
Date: 2021-08-02 18:29:03
Rating: 5
Comment: Weekend Maids Cleaning Service went beyond my expectations. It was one person, but he busted his behind the entire time. I was not expecting him to clean the windows which was awesome. I highly recommend this service. He even stayed extra time free of charge because he wanted to finish up in one of the rooms.

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Name: R* R
Date: 2021-07-28 17:58:11
Rating: 3
Comment: Cleaned well in the kitchen, stove, vents, etc. Livingroom pretty good. Still a little dust in places but I only ordered general cleaning. Bathrooms were very dirty before, now very clean. During the walkthrough i went to the kitchen and Livingroom and said it looked fine, then they left. I went through the bedrooms and none of them were cleaned. I mentioned when cleaning the twins room just change the gloves and dont use chemicals there because they were allergic to cleaners.They didnt go into the bedrooms at all because they said the doors were closed. I mentioned that the master bedroom wasnt cleaned either, though one of them cleaned the master bath, and could have finished it at that time. That must have been why they cut short the walkthrough before I got to the bathrooms and bedrooms. they were supposed to be here up to 3 hours, but they were here about 1.5. It is a smaller house, but half the house was untouched.The manager called and asked how they did and I mentioned the rooms werent touched, so he brought them back to finish. The reason I will use this company again is because the office makes sure the quality is what we expected. They finished up the rooms and it looks good. Very nice people.

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Name: M*** L******
Date: 2021-07-16 21:46:25
Rating: 5
Comment: I requested service with only two days notice and Weekend Maids was able to respond. The price was good for two young ladies and three hours of work. Cynthia and Rosemary were great, and cleaned my house quickly. There was no furniture as everything in the house was moved out to sell it, but they finished making the house extremely presentable. You should ask for the two sisters Cynthia and Rosemary if you live near Glendora. I have never used a cleaning service before, so this was a great first intro to their services.I will recommend Weekend Maids to my friends.And thank you Cynthia and Rosemary !!!!.

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Name: C****** B*****
Date: 2021-06-24 01:20:01
Rating: 5
Comment: I hired them for a moving clean to fix a job done by another service. Larissa did a wonderful job with the detail work and worked quickly and efficiently- Weekend maids kept me informed of the time she would arrive and followed up to ensure good service. I’ll be booking them again for regular standard cleaning in the future.

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Name: T** �************ C******
Date: 2021-05-07 20:58:12
Rating: 1
Comment: For 400+ odd dollars, youd think they would do better. This is after they didnt get the time correct for how long it would take three people to clean. So the next day, they came back, and then spent even more time... Screens left out, found a gumball on the ground, counters still dirty, sticky residue on the kitchen floor, walls still dirty. Maybe they do better on the weekend than during the week. Update - Memphis, at the main office, has helped resolve this situation professionally and to our liking. I commend a business for taking ownership and working to make the customer happy, but be aware if you use them.

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Name: J*** J**
Date: 2021-04-10 23:45:03
Rating: 5
Comment: I have used Weekend Maids often to help with clients who are preparing to move or sell. Its a convenient service to be able to schedule in my own timeframe, and the cleaners so far have been on time, polite and professional. If I see anything that needs another once over, they are quick to do so. Its important to check before they leave but WM seems to be very concerned about making sure the customer is satisfied.

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Name: J**** T****
Date: 2021-04-08 18:25:07
Rating: 1
Comment: Do not use! They used a bait and switch tactic on us... quoted a reasonable price for a Move-Out clean and then called during the clean saying they needed additional time that would cost us +60% more than their original quote. We gave them 4 areas we wanted them to focus on in our small 900 sq ft. apartment: Baseboards, Windows, Kitchen Cabinets, and Shower. Im 35 weeks pregnant so I mentions multiple times that baseboards were our #1 priority.... When they called to say they needed more time (at an additional cost) they mentioned they had not even gotten to the baseboards or the windows yet. Poor customer service and not a professional clean - strongly recommend you look elsewhere for your cleaning services.

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Name: A***** M
Date: 2021-04-08 00:27:52
Rating: 5
Comment: The Referral Agency was professional, responsive and validated my concerns. I filled out a request for a quote online and before I knew it Jonathan was calling me to ask what I wanted done. We discussed the deep cleaning and how much extra to do the cleaning that I do for a tenant to move-in. I did not know it was a referral agency until the cleaning lady showed up. I had to call Jonathan back, I am very satisfied with how he addressed my concerns without any hassle.Unfortunately, the second person had canceled and after I approved only one worker, she had gone to pick up another lady to go help her. They worked 2 hours (the charge is for 2 hours x 2 people = 4 hours). But, I am going to limit my review to the Referral Agency only for now.

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Name: G**** 2***
Date: 2021-04-02 03:59:20
Rating: 1
Comment: So I have to start by saying deep cleaning is a tough job that personally I do not enjoy one bit, so I have a ton of respect for these employees. Personally I am infamously bad at cleaning and my wife is medically unable to deep clean, we saved enough money to finally treat ourselves to a good deep clean a little under 2 weeks ago. We cleaned prior so the 4 hr clean wouldn’t be used on small dusting or cleaning tabletops. Primarily we needed our baseboards, walls, and shower cleaned. Well $300+ down and we got burned. I honestly don’t know how the 2 people spent their time, our oven was cleaned, they said they re-dusted, but didn’t have the cleaning solution to clean the shower (water and a sponge worked fine for me) and just didn’t mention the other things. My poor wife was so sad, but in the end it did make me the hero with 7 hours of deep cleaning that night to save the day. We did reiterate our requests at the beginning of the visit but it just wasn’t great service.Pros:Nice peopleThey can dust better than I canMade me look like the cleaning professional to my wifeCons:ExpensiveIneffectiveNo deep cleaning

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Name: M******* L*******
Date: 2021-04-01 21:38:21
Rating: 5
Comment: Veronica and her team are fantastic! I had used them for a move out clean last year and I decided to give them a try for some deep cleaning (Spring clean) including ceiling fans, low and high surface areas. They came prepared went right to work and 2 hours later it was like Spring year around! Everything was spotless, they are very reliable and I will be using them again!

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Name: d**** r****
Date: 2021-03-17 15:32:00
Rating: 1
Comment: HORRIBLE CONTRACTORS!!! DO NOT EVER GO THRU THESE GUYS. This is an agency that contracts independent workers and the communication is horrible amongst them. I called requesting a quote for cleaning of my townhome and the first issue was that i was told 178 for 3 hrs, the cleaners only did the job for 2 and did a terrible job. The carpet cleaners they hired (separate company) were amazing but were told to only do my two rooms not stairs when that was the main thing i also requested. When they sent a 2nd crew the following day to make up for the poor quality the first crew did those people were told to only redo my kitchen countertops when cleaerly the entire house had areas that had to be redone. I had to call and clear up the misunderstanding. It is ridiculous how this business is ran. I am 10 months pregnant, going to have my 2nd child any day and this experience has brought extreme stress. Jose and Johnathan seemed nice at first but after dealing with them Jose was extremely rude with his reaponses. DO NOT GO THRU THIS AGENCY, WASTE OF MONEY. And worst of all the business is ran HORRIBLY!!

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Name: J****** L***
Date: 2021-02-01 05:33:42
Rating: 5
Comment: The Weekend Maids team did an amazing job. I needed 2 cleanings fairly last minute (move-in and move-out). They did an absolutely amazing job and were really responsive. Super friendly customer service. Highly recommend!

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Name: S******** N******* (*****
Date: 2020-12-31 01:40:15
Rating: 1
Comment: I have used Weekend Maids a couple of times and each time, the cleaners are at least 30 mins late. I understand that the fault is not on the cleaners because they are just doing their job and going to whichever jobs they are assigned to. But the company and their schedule management is very very poor. Today we had booked for cleaners to come at 3pm. We received a text message at 12pm asking if it was ok for the booking to be pushed out to 4.30pm (Weekend Maids - if you are reading this, I would love to share evidence of this text message with you). We are understanding people and so we agreed for the booking to be pushed from 3pm to 4.30pm, even though we have a baby and a toddler and the time change was already not ideal for us. The cleaners arrived at 5.05pm, a whole 35mins past the rescheduled time! When I called to ask the customer service reps where the cleaners were, all I got was rude, unprofessional commentary and absolutely no apology or sense of remorse from the company. If you expect some timeliness, do NOT book cleaners with this company. They will take on too many jobs, overcommit and therefore your job will suffer the consequences. I’m deeply disappointed with this company and will not be using them again (after giving them 3 chances!).

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Name: C******* V****
Date: 2020-12-09 01:55:15
Rating: 5
Comment: After recently having a very unpleasant experience with a cleaning service that I found on-line I was very hesitant to try it again.My entire experience with Weekend Maids was completely different from my very first communication with Carlos. Carlos was extremely professional and even found me two cleaners for the very next day. The cleaners arrived right on time and had everything they needed with them to clean my home. They began working immediately. They didnt need any instruction, they were true professionals. I am extremely pleased with the cleaning service. My house has not looked this clean in far too long. Bathrooms, kitchen, bedrooms, floors are all immaculate. They even dusted the ceiling fans which was never even expected to be done.I will definitely be recommending Weekend Maids to my friends and family and I will be scheduling with them again.I received a phone call after the ladies had left to make sure that I was satisfied with the service I received. I am very happy to have the opportunity to share the great experience I had with future customers.Excellent customer service, professional cleaning service and very fair in price.Weekend Maids - has it all. Thank you for such a great experience.

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Name: A***** S****
Date: 2020-12-07 19:47:23
Rating: 1
Comment: Hired this company after our cleaner got sick. I was very excited to use them to get everything done. Carlos assured me that my spots of concern would be taken care of and lets just say, there were not, at all.The girls that came and cleaned did good on the stuff they did clean but less than 1/2 my house was actually cleaned and we move cross country in 3 days.When I scheduled my cleaning I let them know that I had 4 bedrooms, 3 bathrooms, two living rooms and a kitchen and my house is 2700 sq.ft. I was assured that my whole house would be clean at the end of 3.5 hours with two girls or 7 hours with one girl.When I talked to the company while the girls were still here cleaning and I was met with rudeness from Carlos and he basically told me that its not his fault that he underestimated and if I wanted them to get it all done I would have to pay an additional $100 per hour on top of the $280 I already paid.Needless to say, Im not happy, at all.I have attached photos of the after cleaning was,completed.Edit: I also noticed after they left that my refrigerator is now full of scratches all over it.

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Name: T******* W*****
Date: 2020-12-01 21:16:09
Rating: 5
Comment: Weekend maids have been great. Ive had a few cleaners over about 3 years. With any issues they have addressed promptly. Initially Blanca was the best cleaner but she moved on to another job. Last Marciela and her companion has done a great job. I can clean but I cant organize and make things look at good as they can. I hope to continue to use them in the future!

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Name: K**** R******
Date: 2020-11-20 22:28:16
Rating: 1
Comment: BEWARE.I hired this cleaning company for a move out clean and ended up having to clean everything again myself wasting six hours of my time after they had done a mediocre job. I also wasn’t able to move out of my house on time because they also left 45 minutes early because one of the cleaners had an appointment to go to, so they didn’t finish what they had quoted me for. I should have known something was wrong when they started with the sweeping and mopping and spent most their time on this, before they had dusted any of the light fixtures cleaned the cabinets or counters in my bathrooms and kitchen. They only cleaned half the windows and mirrors, didn’t dust any of the light fixtures, didn’t clean under the stove like I had requested, which is standard for a move out clean. I ended up paying $213 for them to basically clean one bathroom well. The rest I had to do myself, the day we were supposed to move out and I am 8 months pregnant. They also charged me a $45 fee to change my appointment due to an emergency when they said it was going to be $25. You won’t get a straight answer with this company, they will charge you more than they quote you for and you will waste your time trying to get value out of their services. I had to monitor them and direct them so they wouldn’t waste time too. Way too expensive for a really bad cleaning job.

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Name: J**** P*
Date: 2020-10-13 23:28:40
Rating: 5
Comment: Domestic worker Kristen C. cleaned my home last Thursday, October 8, and she did a fantastic job. I was very pleased with her professionalism, attention to detail, the cleaning products she used and her accomplishment to complete the cleaning to my satisfaction in 5 hours. She asked me to inspect her work near the half way point and again at the end to be sure everything was cleaned properly.I wanted you to know what a great job Kristen did. I will be requesting her when I contact you for future house cleaning services.

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Name: A****** L***
Date: 2020-10-08 17:00:53
Rating: 5
Comment: I contacted Weekend Maids on short notice in an emergency situation and they responded professionally and expeditiously. Workers were at the residence within a week of first contact. The workers were professional, thorough, and went over and beyond my expectations to get the work done. The workers came weekly and were on time and have a phenomenal work ethic.

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Name: D***** B******
Date: 2020-10-01 04:40:15
Rating: 5
Comment: Weekend Maids is the first company that I have hired to clean my home that I have stayed with for nearly a year. The office staff is very accomodating and follow the customer is always right philosophy. Jose and Hugo are very communicative problem solvers. If you dont feel entirely comfortable with your cleaning person/crew, just say so and theyll let you keep trying other cleaners until you find your best match!As far as the cleaning services go, Veronica and her partner are the absolute best! Quick but efficient, and they understand what to do if I leave little notes. They do an excellent job and sometimes more than I expected. They always arrive in the time frame promised. Oh wait! er, um, I mean theyre terrible! Ask for someone else!!

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Name: O**** O*******
Date: 2020-09-18 23:37:22
Rating: 2
Comment: The two maids were 30 minutes late. I asked for 2 hours of cleaning a one bedroom and one bathroom house. After being shown what to clean, they began. I didnt have a problem with the maids, even though they were not thorough in cleaning my cabinets and oven. I asked kindly to go back over the areas to clean more. They cleaned up good enough. I gave them both a tip. My problem was that I was told I would be charged $98 which included booking fee adding up to $101. The company then ask me to leave a favorable review without sending me the invoice or receipt of my payment. When I insisted on getting the invoice before leaving a review, I was charged $131, $30 dollars more. I told the manager that I was told $101 by the booking agent. He said he would look into it and call me back, then the booking agent called saying he told me the cost was $131. I said that was not true, that if I had known the price was $131, I would have gone with another company. I checked with my credit card company and they did charge $131. What a rip off for less than a stellar job. My advice is to record the phone call so you have proof of the price stated for the job. Of course let them know they are being recorded so they cant back out of the statement.

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Name: M* K*****
Date: 2020-09-14 22:55:20
Rating: 5
Comment: My husband and I used weekend maids to help with standard and move-out cleaning. We also hired them as a gift and they cleaned my mother-in-laws home. All of our experiences were great. We moved, otherwise we would still be using them. I was attending college at the time and it freed up so much time for studying. Highly recommend!

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Name: M***** H*****
Date: 2020-09-11 17:20:56
Rating: 5
Comment: I have been through a ton of house cleaners and I have to say that Beatrices team at Weekend Maids was hands down the best I have ever had! My house looks and smells amazing.I highly recommend using Weekend Maids. As a referral agency, they have contact with multiple cleaners so they are often able to make changes to the schedule if needed. Thanks to Hugo, Jose, and Gonzalo for connecting me with Beatrice and her team. I look forward to the next cleaning!

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Name: D**** W*****
Date: 2020-09-04 17:27:08
Rating: 5
Comment: Customer service is always a 10/10, Hugo is especially helpful and friendly! Ive used them several times and the cleaners have been trust worthy (I get my apartment cleaned while Im at work) and always amaze me with the final product, even if I didnt think my apartment was that dirty! Because Ive used them consistently they offer great discounts for returning customers. I dont think Ill ever use another cleaning service!!

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Name: R****** O******
Date: 2020-08-21 17:16:45
Rating: 5
Comment: I have been really impressed with both the customer service and the cleaning service with Weekend Maids. I have used it 4 times now and plan to ramp up my request to weekly. The two cleaners that have been coming consistently are diligent, contentious and leave my house feeling sparkling. They arrive on time and work quickly but thoroughly. So far they have been cleaning floors, surfaces, and windows but I plan to ask them to help with dishes and laundry as well.It brings me such peace of mind to know its all taken care of by them, especially as Im a working mom with a husband who is working long hours as a nurse treating covid patients. I would highly recommend Weekend Maids to anyone looking for a cleaning service.

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Name: s*********
Date: 2020-08-18 21:08:10
Rating: 5
Comment: Ive used Weekend Maids various time for various occasions (moving in, moving out, regular cleaning, and deep cleaning). They always provide superb service and their staff is always friendly and professional. They always follow up and make sure we are 100% satisfied. They are always available for last minute help!Thank you Weekend Maids!

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Name: B****** M*****
Date: 2020-07-23 00:05:02
Rating: 5
Comment: I was looking around for a service that would conduct a move out deep cleaning services. As being military we have inspections prior to leaving. I found weekend maids. They were quick to respond to set up a date and time. The ladies that cleaned the house, were amazing! Professional, quick and very thorough. I would definitely recommend them!

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Name: J*** Y*****
Date: 2020-07-21 23:35:58
Rating: 5
Comment: I would like to highly recommend Weekend Maids. We have been a customer for several years & I dont know what my life would be like without them. Our wonderful Miracle Ladies are Vanessa & Marissa and I just love them! They organize, disinfect, do my laundry, dishes, mop floors, clean & organize the playroom, make beds, polish furniture & china cabinets, clean all my kitchen appliances, organize my cabinets, clean my refrigerator, & even sort out expired cans & perishables if I want them to. They even decorated my dining room for the holidays, including making a lovely table arrangement - without my asking! I love their surprises and extra touches. Thank you for having such excellent employees. They are like family to me! I value them so much! -- Jill Youkel

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Name: E******** R***
Date: 2020-07-06 21:16:44
Rating: 5
Comment: I have used weekend maids for years for my airbnb rental. They are flexible, reliable, take instructions really well, friendly and easy to book over the phone or online.I always ask for Maria D. & Karla R as they are just amazing cleaners, you can see they take pride in their work.Great company, great value. I cant praise them enough : ) Thank you!!!

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Name: T*** B***
Date: 2020-07-05 17:39:59
Rating: 1
Comment: This company does not care whether or not their maids do their job correctly. You may get people that do their job right but you may get people who dont care at all about cleaning properly and the company will do nothing about it. Unfortunately we got the latter and will never use weekend maids again because I dont want to spend over $200 just hoping that my house will actually get cleaned. We used weekend maids for move out service, when we had already moved everything out of the apartment. They sent 2 people to clean for 3 hours in an 850 square foot apartment with nothing in it and we came back to dirty walls, tile floors with foot prints all over them, carpet that was full of hair and small items, and dust everywhere. They were also 45 minutes later that the hour window they had provided. My husband and I got more clean in 45 minutes than they did in 3 hours. I called the company, sent them pictures, and was told I would recieve $40 back of the $208 that I spent and have not received it yet. I was also told that the cleaners said they needed more time, but Im not sure how they spent 3 hours cleaning in the first place.

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Name: C******* M*******
Date: 2020-06-02 03:19:43
Rating: 5
Comment: I hired WM for a move out cleaning and 2 carpet cleaning sessions and was very satisfied each time. They arrived promptly and always checked to see if I was happy with their work. I loved how friendly the scheduling staff was, frank is the person I spoke with the most and he was so kind. He emailed me thanking me for using their services and said “enjoy th Lone Star State” because we are moving back to my hometown in Texas and it was really nice to have that personal additive. I recommend WM because of the work but also because of the customer service. It’s so sad that customer service has gone down in this day in age but not with these guys!!

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Name: C D******
Date: 2020-05-28 23:03:46
Rating: 5
Comment: SUPER happy with their services. We have used other cleaning companies in the past and weekend maids are exceptional. The level of detail and thoroughness is outstanding. Will 100% hire them again. Jose, Frank and the whole staff are super nice. From the reservation online, to the phone call, text message and payment it was so simple and grateful. Thank you Weekend Maids!

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Name: B*** S** C****
Date: 2020-05-28 04:07:44
Rating: 5
Comment: Weekend Maid’s has been cleaning my disabled son studio for about four years. The teams of cleaners who have been dispatched are top notch. The office team and the dispatch team provide very professional customer service and have been very responsive when rescheduling was needed or I had a special request. I highly recommend Weekend Maid’s!!

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Name: M******* W********* E***
Date: 2020-05-27 20:52:12
Rating: 5
Comment: Weekend Maids is an incredible service that has absolutely improved my quality of life! They are very professional and always timely. My home is so wonderful and clean when they are finished. It is also a great value - especially for a very busy family! Thank you Weekend Maids!

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Name: S**** H**** (*** D**** H********
Date: 2020-01-28 20:57:46
Rating: 5
Comment: Weekend Maids did a phenomenal job cleaning a duplex downtown. They were very flexible and sent a team of cleaners for each unit. They have very competitive rates, communicate very well, and do a fantastic job. I will definitely use them again!

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Name: a********* b*** c***** c*******
Date: 2020-01-18 02:22:57
Rating: 5
Comment: Weekend maids house cleaners did a excellent job of cleaning my place. The ladies showed up right on time and got right to work cleaning what I showed them. They were busy the entire time scrubbing, washing, wiping and dusting. The were also very friendly. They got everything cleaned in the time I paid for. My place looked immaculate. I am going to use them on a regular basis. The carpet cleaner showed up right on time too. They got right to work after I showed them what I wanted cleaned. They used a heavy duty machine in the van an ran the hoses in to steam clean the carpet. It looked really good after they finished. I could not believe the difference. I will be using them again too.

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Name: K***** A*****
Date: 2019-11-22 04:29:15
Rating: 5
Comment: We have had two services so far and it has been great! As soon as the cleaners get to the home, they get right to work. They will do basic cleaning that you didnt get to (dishes, folding couch blankets) and deep cleaning as well. I didnt even know my stove could get that clean!!Also, the coordinator Loni, has been super helpful and responds quickly. They are flexible with doing twice a month and switching to once a month.Great service, I do recommend!! (not sponsored).

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Name: W**** C*******
Date: 2019-11-08 07:13:01
Rating: 5
Comment: I love Weekend Maids. I can call 7 days a week and get a house cleaner in the house the very next day! I have been using them for years. Every one of their house cleaners that they have sent are super friendly and nice and seem very professional. The staff in the office is very courteous and they always pick up the phone. Highly recommend.

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Name: M***** M**********
Date: 2019-11-01 00:31:07
Rating: 5
Comment: I highly value attention to detail (from communication to technicians work), trust and professionalism. Weekend maids proved they not only have supportive communication systems in place but also trained technicians. My family normally gets around to cleaning our home ourselves but weve decided to outsource this task . I am impressed with how Weekend Maids was able to book a same day service, show up and show out. I get nervous with house cleaners as I know it is common for them not to show up or rush your service to get to the next but Weekend Maids did good work. You can trust booking Weekend Maids to handle your maid services. Thank you guys

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Name: S***** P***
Date: 2019-10-18 01:06:07
Rating: 5
Comment: I highly recommend Weekend Maids. I have been using their services for a couple of years now and they never disappoint. If you are looking for a white glove clean, this is the place. The entire staff is friendly and professional. Scheduling is a breeze and they always work around my schedule. They send you email and text reminders and are always on time. This is truly a five-star operation!

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Name: S***** M********
Date: 2019-10-09 14:31:01
Rating: 5
Comment: I LOVE this service. As a busy mom with an on the go lifestyle, nothing is better than being able to call someone to come clean your house for you and being able to get it done within a few days. Theyve saved me more than once when time was cutting close and family was getting ready to arrive for the weekend. They do a great job with minor corrections needed. Show up on time and work hard. Thanks for being awesome!

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Name: M**** H***
Date: 2019-10-08 21:15:24
Rating: 5
Comment: Cindy and Laura have cleaned my home for the past few weeks and they do a wonderful job. They arrive on time, with all supplies to get the job done and go to work. The staff at Weekend Maids are very friendly and helpful. They contact me a day or so prior to my scheduled service to let me know when the cleaners will be there. I have no complaints at all and I highly recommend them to anyone looking for a cleaning service.

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Name: Y***** G*********
Date: 2019-10-07 22:01:01
Rating: 4
Comment: I have used this company many times, when I was in between regular help or my regular girl wasnt available. This service has always been reliable and the cleaners very good. I give a 5 star to their cleaners, especially Carla and Maria. I have rated the service a four star however because they are pricey.

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Name: D****** K
Date: 2019-10-06 21:55:11
Rating: 5
Comment: I am so glad I chose this company. They are excellent! The cleaners they sent - for general home cleaning and carpet cleaning - all did a fantastic job, and the cost is so reasonable, too. The scheduling was very easy also; it was all very well coordinated.Thank you!

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Name: M**** B******
Date: 2019-10-03 23:02:50
Rating: 5
Comment: I have been very pleased with the services that Weekend Maids provides. Ive used them for two years and the cleaning services are great. The office personnel are awesome too! As an added bonus, they keep a credit card on file so I dont have to worry about remembering to get cash to pay! I highly recommend Weekend Maids!

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Name: J*** H********
Date: 2019-10-01 20:10:43
Rating: 5
Comment: Ive been using Weekend Maids for over 3 years and theyre always able to schedule cleaners around my schedule. Nancy is currently my regular cleaner and she does a great job. Dishes and some laundry in addition to all the standard stuff. Im very happy with the service.

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Name: T** N*****
Date: 2019-09-18 19:34:11
Rating: 5
Comment: Fantastic results! Vanessa and team did a great pre-move in cleaning for us. It was quite grimy and not smelling so good but once they were done in just a few hours it was amazing. Tia was great coordinating and being flexible with our moving times. Will definitely recommend and use them again!

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Name: J***** F**
Date: 2019-09-09 17:48:21
Rating: 5
Comment: This service was very easy and great to use. I called on a Saturday late afternoon and was able to have two cleaners show up the next morning. The cleaners did an excellent job and I would definitely recommend the Weekend Maids service to anyone that needs to have some cleaning help around the house.

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Name: V**** G**********
Date: 2019-09-06 02:27:04
Rating: 3
Comment: Claudia that cleaned the house was amazing. If this review was for her alone she would get 5 + stars ⭐️⭐️⭐️⭐️⭐️.The schedulers leave a lot to be desired. Didn’t do what they said and were rude. Never called to schedule the appointment within 2 days like she said. I had to call the night before to see if they were coming. That makes it very hard to arrange for them to be let in. We had to pay extra because the work I requested was not complete. They added stuff I didn’t request.

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Name: a***** c****
Date: 2019-08-01 16:23:27
Rating: 5
Comment: Brenda and Vanessa did an excellent job! I was already exhausted from moving out, they made it easier by doing all the cleaning!The website made scheduling an appointment so easy, and follow up was fast. I received a phone call to confirm details and make sure the maids had all the information they needed. They arrived right on time, and cleaned quickly and effectively throughout the home. Definitely will use again!

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Name: T**** l*** F*****
Date: 2019-07-21 15:42:54
Rating: 1
Comment: Used their service on may 28. It took one cleaning lady 3 hours to clean just my bathroom because she was on the phone the whole time. The second cleaning lady kept spend 2 hours in the kitchen just dusting everything. I had to pay for an extra hour Because they havent even got to the bedrooms or the living room. After agree to the one hour I had to sign their little sip I went to use the bathroom 15 minutes later and they where gone! Fine whatever, Ill never use them again my bad its done and over. I called the company and let them know that they left not staying the extra hour and I wouldnt be charged.JULY 18TH. They charged my card 40.00 more dollars! With no damn reason and not approved by me! I called them spoke to a supervisor who said it would be off my card. Its still on my card and my account is over drawn. I called my bank they took off the over draft fees said it would take 3-5 business days for the charges to be charged off if they reverse the charges. So now I get to wait until July 26 to see if they come off the card if or if I have to open a dispute with my credit card company.51 days between these two charges. They were only sorry because I caught them.

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Name: J** H******
Date: 2019-07-09 18:01:36
Rating: 5
Comment: Weve been using Weekend Maids for over 9 years, first in our condo and now in our house. Edith Z. and her team do a wonderful job! She is very thorough with a strong attention to details. She remembers the specific requests Ive shared and does a great job making our house look clean and welcoming. The agency communicates well about scheduling and they are always accomodating of changes we need to make due to travel plans etc. The prices are reasonable for the Bay Area and hopefully ensure that the cleaners receive a much deserved living wage for their consistent hard work.

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Name: A***** R****
Date: 2019-06-08 21:45:47
Rating: 5
Comment: I made the right choice when I switched cleaning companies without a doubt! I was tired of the lack of communication and constant tardiness from my previous company so I called Weekend Maids today and they are awesome! I sent a request online, Loni called me in literally less than 2 mins, and was so informative and spunky AND she had cleaners at my house within 2 hours. The cleaners were amazing, my house looks brand new right on time for my family that’ll be here any minute from out of town. I HIGHLY recommend this service and I couldn’t be more grateful!

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Name: J******* R********
Date: 2019-06-01 15:28:20
Rating: 1
Comment: I was misled on the responsiveness of this service. I was very clear as to when I needed someone to clean a space. I was told there is a one hour window. The appointment was booked for 7am which Asha said she could do. The next morning one hour and 20 minutes later still a no show. My son is sitting in his car waiting on someone. But they sure are quick to take my money. If I had known that this service does not even show up on time I would have NEVER booked an appointment with them. Do not use this service!!! What kind of booking service does not even meet time obligations. Choose a service that is dependable and follows through!NO STARS should be given.

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Name: A**** F*******
Date: 2019-03-14 18:27:30
Rating: 1
Comment: This is the first and last time I am using weekend maids. My appointment was for 8am. Got a call 8:30 the cleaner won’t won’t be there car problems. Please hire people with reliable transportation. 15 minutes after a second crew arrives I am told by the owner they can’t finish the job. I spent all morning waiting for a cleaning service who did not complete the job. I told the ladies to stop cleaning the kitchen because the living room was more important. They continued to clean the kitchen. Never again. Bad customer service and the quality of work just as bad.

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Name: M*** R********
Date: 2019-03-09 20:44:57
Rating: 5
Comment: My wife and I have been using Weekend Maids for over 5 years and we’ve been very happy with their service. We’ve moved three times and we’ve always had Weekend Maids clean our houses from move-in, move-out and general cleaning. Ask for Edith she does a great job.

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Name: R***** H*****
Date: 2019-03-07 22:43:21
Rating: 5
Comment: I have used this service three times; two for places we were selling/moving out and today for my current home. They have always been professional and done a great job. Today I was fortunate to have Jacky and Omar clean our house. They could have not been more professional and were very nice to my son who was running all over the house at times. The house is immaculate and has taken a huge burden off my wife. They were extremely efficient and personable. I highly recommend them! Thank you Weekend Maids and thank you very much Jacky and Omar!!!!!

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Name: V******* L*******
Date: 2019-02-22 01:28:42
Rating: 5
Comment: I recently started using Weekend Maids for my home in Palm Desert and have to say I feel lucky to have them. Not only are they reliable, on time, are careful with my things, personable and friendly but they do a fantastic job. Marta has been the constant every time I book them and she always comes with a second person who is equally as wonderful as she is. I highly recommend them!!

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Name: C***** C****
Date: 2019-01-31 14:46:13
Rating: 5
Comment: We were more than pleased with the service we received. We had family and friends coming in for our wedding and needed the house cleaned. The two women that came to the house were very nice and did EVERYTHING we requested. I had left a list and they had no problem completing everything before they left. I was excited that I had one less stress to worry about for an upcoming busy weekend. Thank you Weekend Maids. I will be calling you again VERY SOON!

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Name: G***** F***
Date: 2019-01-11 18:48:31
Rating: 5
Comment: We started using Weekend Maids a few months ago after the company that we had previously were bought out, prices rose and service declined. We use Weekend Maids at a rental unit to help the tenants keep it clean and well maintained. My tenants are quite particular and have been really happy with the cleaner that Weekend Maids have supplied.

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Name: D**** M*******
Date: 2019-01-03 18:53:38
Rating: 5
Comment: We have been using Weekend Maids in Northern California for almost 2 years with cleaning intervals of every 2 weeks. The cleaning crew is efficient, courteous and meticulous. The office staff is easy to work with especially if any changes need to be made. We get notifications of scheduled services a few days in advance which is a great reminder. Mily, Tia, Laura and July are absolutely wonderful! If you need a thorough house cleaning done at a reasonable rate, I would definitely recommend Weekend Maids.

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Name: W****** D*****
Date: 2018-11-20 23:01:22
Rating: 1
Comment: I received two cleanings from them, a move-out and a move-in. The move out cleaning was for five hours with two people. All they did with those five hours were three bathrooms and the kitchen. And, the cleaners sprayed a cleaner that stained the microwave so that it had to be replaced by our previous landlord. The cleaners claimed it was not them and that they only used soap and water in the kitchen, right after we had gone to visit them at the house and saw them using spray cleaning products in the kitchen. After the cleaners left, my husband had to go in after work and clean the rest of the house himself. Price = $318.00.Now, for the move-in cleaning I bought MORE time because they made it seem like that was the issue with finishing at my old house. I bought 8 hours of cleaning with two maids. Once again, they did not finish everything. There was still soap scum in the showers, they left a blue cleaning residue all over the house that I had to wipe down, and they only cleaned one side of the blinds (the side that was showing). They said they wiped down the shelves in the kitchen but I had to re-wipe all of them because there was so much left over. They did not vacuum, dust, or anything else. And, on top of that, they left blue cleaning product all over one of my toilets and it STAINED it and I cannot remove the stains. I paid over $600.00 just for this move-in cleaning alone...And had to go in and do everything after them.I will never use this cleaning service again and I highly suggest you do not either. They are unwilling to do anything to fix the microwave and toilet issue and offered no compensation or help with finishing the TWO unfinished houses. My mother had a cleaning company for over ten years that I used to work for, and I could clean these houses by MYSELF in a matter of a few hours. The only reason I didnt is because I am very pregnant. Find another cleaning company and save yourself a lot of money and frustration.

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Name: C***** A******
Date: 2018-11-01 16:22:44
Rating: 5
Comment: If you are looking for house cleaning in San Diego I recommend you call Weekend Maids. I have been using this cleaning company for about 9 months now. I tried other cleaning companies and many individual cleaning people, but I could never get the consistency Weekend Maids provided. I have been using two of their workers, Myra and Jenny and we are very happy with the job they do cleaning our home. If you are looking for top quality maid service I highly recommend them.

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Name: J*** H******
Date: 2018-10-01 22:07:17
Rating: 5
Comment: I have used Weekend Maids on and off for years and they always left my home beautifully clean and tidy! The agency referred Brenda and Vanessa who always do fantastic, high quality work.Their customer service team is fast and responsive, and the only time I ever had an issue they resolved it the very next day. I cannot possibly recommend them more highly.

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Name: S*****
Date: 2018-10-01 19:56:44
Rating: 5
Comment: Maria and Mariela were fantastic. They took a grungy and disgusting 4 bedroom 3 bathroom space and made it gloriously clean. I would recommend them to any of my neighbors and Ill be asking specifically for them again for my next project.My other maid service fell through at the last minute and I needed help on super short notice. Weekend maids was a life saver, Im using them from now on. Friendly and professional.

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Name: G**** Y***
Date: 2018-09-11 00:24:07
Rating: 5
Comment: I recently got my 4 BR home cleaned and carpet washed by Weekend Maids. The appointment scheduling, communication and follow up by Andy was great. Carpet technician TIm and Cleaning person Avalon did great job. I am very happy with the overall experience and would like to recommend these folks to others as well!!!

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Name: S**** K*********
Date: 2018-09-06 15:27:04
Rating: 4
Comment: I am very happy to use Weekend Maids - Communication with the agency was very friendly. I had contacted for the same day schedule and they have managed to send within 1-2 hrs. Which is awesome !! good job ! They have been updating on timely basis about the scheduling.Cleaning staff are very professional and did a good job.I will using their services on regular basis going forward.

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Name: D***** R*****
Date: 2018-08-23 05:34:03
Rating: 5
Comment: Had a great experience using this service. We submitted our request online and were contacted promptly to polish up the details and schedule an arrival time. Our cleaners showed up when they were supposed to and immediately spread out and got the job done very quickly and thoroughly. We were a little disappointed with one of the three cleaners who spent an inordinately long amount of time doing what seemed like very little work, but the other two more than made up for him, and they got the job done!Update - we used them yet again and have had Ashley L and her team every time - we ask for them specifically each time we come back. Such a great job.

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Name: M**** D****
Date: 2018-06-29 20:58:15
Rating: 1
Comment: Wouldnt recommend AT ALL. They just left my place overstaying 3 hours, doubled charged me, and the company never returned my call asking for a follow up call. Absolutely appalled by the customer service. STAY FAR AWAY.----UPDATE 6/29-----CS rep just contacted me in regards to my review. Prefaced the call as wanting to get more information but I felt they just wanted to pick apart my review and try to prove me wrong.1) They said my roommate approved the time. The only reason we approved the 4 hours was because my roommate was home and contacted me to do so. Never once was I, the card holder and person who booked service, contacted. If she wasnt home I probably wouldnt had been contacted.2) They called my roommate today to try and get her to vouch for them as if we were on sides and fighting a battle. Unprofessional and rude.3) They said I wasnt charged for a 5th hour and I told her it was because I called in upset since no one was communicating with me and Im not approving another extra 1-2 hours added on to the time that was already previously approved, not by me the card holder.4) Overall, terrible experience and they had no resolution or apology for their miscommunication and bad service.

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Name: J***** B
Date: 2018-06-13 21:20:37
Rating: 5
Comment: A team of two arrived promptly at the scheduled time, read over the list Iof cleaning priorities I had prepared, and imediately grabbed their cleaning supplies and started to work. One maid headed downstairs, while the other made a beeline for the bathrooms upstairs. They both worked quietly and quickly, and even had time left over to do extra things I hadnt even put on my list! They did such a wonderful job, I called the company just to let them know how great my maid team was! Whether you are a busy professional, or a mom who needs some help with cleaning duties, I highly recommend Weekend Maids. Their prices are well worth the services they perform, and their work allows me to spend extra time with my family...in a clean house!

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Name: S***** S****
Date: 2018-05-15 17:46:30
Rating: 5
Comment: I decided to try out Weekend Maids because my regular cleaning person had become unreliable and was doing a terrible cleaning job. I tried them out on two occasions and they sent me Caesar and Alyssia who have turned out to be very thorough, fast and reliable workers. They are also very polite and Caesar speaks perfect English, which is helpful when discussing cleaning needs and products. Because of the good service and and the fact that it only takes two hours with two people working diligently-- I decided to have them come regularly every two weeks. I was especially impressed with the cleaning job Caesar did on my shower and master bath getting out stains that my previous person ignored. He also remembered to vacuum and rotate sofa cushions, and other items I pointed out that were regularly missed by my previous cleaning person. My kitchen and bathrooms are now sparkling clean, my wood floors, carpets and baseboards are dirt, dust and cat hair free. They are always on time, work diligently and are very polite. Bianca and Milly in the office have always been very courteous and keep me well informed about my next cleaning appointment and other pertinent information. They provided service very quickly on an emergency basis when I first needed their help. Thank you Weekend Maids for providing exceptional cleaning services and personnel!

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Name: L**** W*****
Date: 2018-04-06 18:15:00
Rating: 4
Comment: Just wanted to give a update on a post that I wrote regarding my experience with weekend maid services. I really appreciated the staff that they were willing to work with me and resolve my issue with the house cleaning lady that they sent out to clean. I was pleased with the way the staff and management handled this. They reached out to me every day with updates and solution until I was satisfied with the end results. They were very professional and prompt.

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Name: S******* H***
Date: 2018-03-15 01:08:22
Rating: 5
Comment: I have used this company several times and they always do a great job! My most recent experience was with Josephina and her helper and so far they have done the best job. I scheduled for a four hour cleaning but they were able to get everything done within three hours and I have a fairly large home. Not only was I impressed with their work but I was also able to call weekend maids and pay the lower rate for three hours. I am continually impressed with weekend maids and the cleaners!

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Name: J* A*****
Date: 2018-03-07 19:06:33
Rating: 1
Comment: We had a deep 1st time cleaning done in Sept. I was very dissatisfied with the cleaning. They didnt even touch the master shower. And the floors were mopped but were still sticky. I called to complain and got the run around saying they would give me 20-30dollars off my next cleaning. I thought this was ridiculous! I just wanted my home deep clean as I was told. The stovetop was still dirty and the floors and my shower were not deep cleaned as expected. I would NOT recommend you use this service. The receipt says Sandra was our cleaner. Would not recommend her either.

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Name: T**** H****
Date: 2018-01-31 01:15:02
Rating: 5
Comment: I have been with Weekend Maids for almost 6 months and I have only positive things to say about both the administration side and the service side. Weekend Maids is really easy to work with, very responsive and more than accommodating. Geiry and her partners are thorough and friendly cleaners. I love there work so much I have increase my service from every 3 weeks to every 2 weeks because I love the way my home looks and feels when they have finished their work. I would definitely recommend there services.

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Name: V****** T
Date: 2017-10-01 00:04:18
Rating: 5
Comment: They did an amazing job. While they were a little late, it was worth the wait. Ive never seen my bathroom so clean! We have hard to get our spots in our shower and they got out grime our other house cleaners didnt. We are signing up to have them come out on a regular basis. Great pricing as well

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Name: G****** R*****
Date: 2017-09-21 18:19:19
Rating: 5
Comment: Very responsive agency with great service providers. I have a hectic schedule which changes very often and Weekend Maids made it possible for me to set up cleaning visits for my apartment just how I needed. I love the team that visits my apartment every other week. They are very detail oriented and efficient and reliable. I am very happy working with Erika at the agency.

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Name: D********* T******
Date: 2017-09-17 23:33:20
Rating: 2
Comment: I wish I had read some of these reviews. My house started off by being very clean and I loved their service initially. Then came scheduling issues. The scheduling lady told me that the cleaners son was sick. When the lady came, out of courtesy I asked her how her son is. She said her son was fine!Anyhow, I was ready to move past scheduling issues. Then came a day when my personal belongings were stolen. I contacted the agency but no action was taken. The day my things went missing, the cleaning was barely done. Very disappointed.

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Name: R******* O***
Date: 2017-09-10 23:45:35
Rating: 5
Comment: I had my sister-in-law clean my home but she was sick for awhile. I called your service and I was sent 2 cleaners on short notice who did an good job. After that I had Wendi as my usual monthly cleaner and she was excellent. I was happy with the house when she was done and she is a very pleasant person too. Thank you so much for helping out when I needed it. I am now back to my sister-in-law who is no longer ill. I will be happy to tell others about your service.Sincerely, Roseanna Owen

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Name: J*** B******
Date: 2017-09-03 17:07:53
Rating: 5
Comment: We recently switched from a different cleaning agency. I was hesitant at first but once they arrived at our home all hesitation was removed. Angelica and Gloria are the cleaning team who serviced our home and they did an amazing job. They were detailed and worked diligently to ensure our home was spotless. We are excited to continue services with them based on the wonderful job that did. Thank you weekend maids

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Name: S* M******
Date: 2017-08-31 02:37:27
Rating: 5
Comment: The two cleaners I had arranged with were punctual, personable, and very likable. They worked hard every second they were there, worked an appropriate amount of time on what I wanted done before moving on to the next thing efficiently and with thoroughness. They were fantastic! They were probably the best house cleaners Ive ever seen. I highly recommend this agency. They are worth every penny, and more.

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Name: J*** O*******
Date: 2017-08-29 21:43:16
Rating: 5
Comment: I have been using Weekend Maids for more than two years now and am extremely satisfied with their services. Their cleaning is very professional and efficient and the house is spotless when they leave. My cleaning team that cleans my home are outstanding.

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Name: M*** S******
Date: 2017-07-05 17:49:11
Rating: 5
Comment: Weekend Maids is awesome. This is a company which cares about their customers and works hard to keep them. They are reasonably priced and easy to communicate with. Kayla was great with connecting me up with a fantastic deal and making sure all of my needs were met. There are no hidden fees nor surprises. When I get home from work, the house looks immaculate. I highly recommend Weekend Maids. You will be very happy with their service!!

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Name: M****** V****** R****
Date: 2017-05-16 23:55:52
Rating: 1
Comment: Prospective and current Weekend Maids customers – Beware.I do not recommend this company for cleaning services due to: poor customer service and theft.We have been using Weekend Maids for more than 6 months for our small house. The first service wasn’t the best (the house was still relatively dirty after the service, no attention to detail), so we decide to switch crew. The second team that came to clean our house did a much better job, which made us continue using this team.However, after my most recent cleaning, I realized I was missing rolls of quarters I had picked up from the bank ($30 worth). After searching in the entire house and not finding the rolls of coins, I contacted Weekend Maid to get this situation straighten out. The agent did not apologize for the experience, and informed me that their cleaner are independent contractors, so if they steal something from your house, you need to file a police report and are essentially on your own. They have no theft policy, and quite frankly, couldn’t care less about protecting their customers.The agent offered to send a new team to our house, and after some argument, offered a free extra 30 minutes for the “inconvenience.” Naturally, it was out of the question to have cleaners in our house that can steal anything they want with no protection or insurance from the agency. This time was $30, next time can be a lot more.We tried to address this issue with Weekend Maids, but they just don’t care. They said they would send us a check to reimburse the $30, but they didn’t follow through on that either.So I’m warning potential and current Weekend Maids customers to lock your things up if you use your services (or not use them at all).

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Name: B****** B*****
Date: 2017-05-09 23:45:33
Rating: 5
Comment: The crew that came out to clean my apartment did excellent work. They finished in the time given and gave me a call when they were finished. My entire apartment was clean with nothing left for me to finish. The crew was friendly and went above and beyond. Trustworthy, kind and the crew did excellent work. I highly recommend Weekend Maids!

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Name: s******** a*****
Date: 2017-04-13 16:36:25
Rating: 5
Comment: This service has worked well for us for years. We do not have a predictable calendar, but they are fine with sending cleaners whenever I realize we need them! One particular cleaner is so good that I ask for her and her helper and almost always they accommodate me. We have had no problems at all.

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Name: D***** H*****
Date: 2016-12-22 18:40:07
Rating: 5
Comment: Mario from Weekend Maids was just here fixing a mistake for me. Weekend maids is a first class agency with professional cleaners and great customer service. I have been pleased for the last 7 years or more. They care about the reputation of their service and only refer competent people. I suggest you try them out.

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Name: D*** G*****
Date: 2016-08-03 16:13:16
Rating: 3
Comment: After more than a few false starts as to the time I wanted someone to show up, customer service has been adequate-- they always call and email the day before to confirm (remind me!) of my appointment. I love the lovely woman who is the head of my team--- she is so sweet... I think. Se speaks no English, nor do the others she brings with her, so there is little to no communication. The only time I was actually home when she arrived, she was over 2 hours late from the window time period. She definitely has not been trained in modern U.S. cleaning standards, techniques, and products as she brings very little supplies with her and, from the looks of the water marks on the tile kitchen counters, I think the team does little more than wipe them down with plain water (I use Lysol wipes on them when I get home). I caught them washing the kitchen floor on their hands and knees with just a wet cloth as well. The toilet lids are all scratched up in the year since theyve been cleaning, so not sure what theyre using there. I spend a good 30 mins after every cleaning, rearranging the things theyve put in strange places-- and some items Ive simply never found again . But she is reliable and shows up every other week as scheduled, the place looks cleaner than it did when I left for work that morning, and the $79 price is certainly a bargain in my area. You get what you pay for. And, as I said-- she seems to be such a sweet woman.... but, then, I dont understand a word shes saying so I could be totally wrong ..

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Name: J*** P******
Date: 2016-07-26 20:10:37
Rating: 5
Comment: The experience with Weekend Maids was outstanding...from initial contact to completion of service. They were very informative, providing a detailed breakdown of all services and costs. They were patient with all my questions and quick to respond via email.The house cleaning service was very thorough and quick; followed by the carpet cleaning which was as expected.I highly recommend Weekend Maids and will definitely use their services again in the future.

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Name: D****** F***
Date: 2016-07-12 19:31:28
Rating: 1
Comment: Appointment for cleaners to come at 9amCalled me at 930 to tell me cleaners called in sick. I asked to have someone come ASAP because I had a 2pm appt and 2 cleaners were scheduled for 3 hours. They found a woman who was able to arrive at noon, for 6 hours. Couldnt do that. So I paid for 3 hours and it was only a 40.00 difference in price, from the 6hours for 2 people. They continued to tell me it was my fault because I changed the service from 6 to 3 hours! The woman who came had absolutely no clue how to clean a home. Who pushes a mop forward and steps on the clean floor with their dirty tennis shoes, instead of walking backward? Didnt know how to make a bed. Thought the duvet was a sheet. I can go on and on. I will never use them or recommend them to anyone.

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Name: S***** M*******
Date: 2016-07-04 23:35:17
Rating: 5
Comment: Weekend Maids Cleaning Service Riverside Cleaned My House & it was really dirty. I moved out of my house rental and needed a cleaning service. These guys were great, I called & booked the cleaning, the cleaning crew called me 30 minutes later & said they would be there within 1 to 2 hours later, so 2 hours after booking the job, they were already at my house getting started AMAZING SAME DAY SERVICE. I needed it cause I hired them literally on my last day that I needed to be out! Great company, Great Customer Service & Very Affordable Prices.I will gladly use them in the future. Thanks Again Weekedn Maids Cleaning Service in San Diego Ca & Weekend Maids Cleaning Service in Riverside County Ca.

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Name: J D
Date: 2016-06-17 16:05:41
Rating: 4
Comment: I hired the company for a move-out cleaning. The company was able to provide a crew on a very tight deadline (next day). The pricing was fair based on my experience. The estimate was close, but they ended up needing an extra 30 min to finish, which was not bad. The only negative to that process is that they will not move forward beyond the estimated time frame without approval. While this is considerate of making sure the customer stays in control of the cost, I almost didnt see the message because I was on a conference call. The cleaning itself was well done and the landlord was very satisfied during the move-out inspection.

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Name: A***** M******
Date: 2016-06-03 13:13:20
Rating: 2
Comment: We used Weekend Maids for the first time last weekend. The two cleaners that stopped by for 2 hours were very pleasant and friendly. However, in a number of rooms we had a hard time identifying areas that had actually been cleaned. In one of the bathrooms in particular, we noticed that the tub had not been touched and it looked at though a rug had been shaken out there instead and not cleaned. Many rooms were not dusted at all. We wont use this referral system again, unfortunately.

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Name: D***** S*******
Date: 2016-05-08 04:07:32
Rating: 5
Comment: The 2 cleaning ladies arrived on time on a Sunday evening (5:00) and worked hard for 4 hours! I called the day before and was able to get them to help me the following day. The ladies did a wonderful job for the cost of 250.00 total. Again, these were hours that you can not get most people out to clean. I was in a bind because I needed one of my rental homes cleaned before Monday and they were able to accommodate me. They went above and beyond. I will definitely use this cleaning service again in the future.

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Name: J**** L*******
Date: 2016-05-07 18:38:35
Rating: 5
Comment: We have been using this service for around three years now. The same lady comes every month to give the house a good once over. The first visit she had us walk through with her and tell her what we would like cleaned and then after she cleaned she walked through with us to ensure that we were happy. After that she knew exactly how we wanted our house cleaned and has been wonderful. She consistently checks in to make sure we are happy and takes pride in the work that she does. I would highly recommend this service to anyone!!

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Name: P** V** W******
Date: 2016-05-03 17:42:49
Rating: 3
Comment: I have been using this agency for about 3 years because we use our home as a vacation rental, and often need cleaners help us when there is a same day turnover or if we are out of town. Sometimes we need 3 cleanings in a week, and sometimes we dont call them for months. I chose them because of the flexibility they offer. The cleaners have generally always been wonderful.My problem has consistently been with the administrative people. They forget to schedule my requests, they forget to give the cleaners proper instructions to get into the house. They schedule them for the wrong time. Theres a problem about 25% of the time. Its been very difficult. They keep telling me that they have a new person in the scheduling department, but they will get it right next time. If I could find another agency with the same flexibility, Id hire them in a minute.

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Name: M*** S***
Date: 2016-05-02 16:00:59
Rating: 4
Comment: I paid 129 for two maids for 2 hours. They were great, did a really good job cleaning the nooks and crannies of the place, did a thorough job on the bathroom. They didnt touch the fridge but I dont think thats a part of the services unless you request it. Really happy with the job and I would have them back again.

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Name: T***** O*****
Date: 2016-04-04 22:23:14
Rating: 1
Comment: I wish I would have researched the reviews first. It would have saved me money. Besides being three hours late (and yes, Im factoring in the one hour window), the job was not detailed. Also, the service was for two cleaners. It was one woman and her son who looked like he just came along to help carry in her cleaning supplies. I could tell right away that her supplies were for a very superficial cleaning - even though I specifically requested detail cleaning on the floors. The best I can say is that it is cleaner than before they arrived. My husband can do a better job with the floors than they did. I was hoping or a little more detail. We only asked for the living room and kitchen, in order to make sure that they were able to spend the maximum amount of time in those particular rooms. I was expecting better. Im disappointed. Ill be leery of hiring cleaners again, which is unfortunate because I thought it was a great idea. Oh well.

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Name: K*** H*******
Date: 2016-04-02 22:24:32
Rating: 5
Comment: Called and had maids reserved SAME DAY. They had trouble finding my place and no fewer than three different people from the agency called me to try to route them correctly, they made such an effort. The two ladies were friendly and professional and did a fantastic job on my empty condo in prep for sale. I was there at the property the whole time working on it and they did everything exactly as promised and the price is very reasonable.

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Name: M********** T*******
Date: 2016-03-31 00:08:04
Rating: 4
Comment: I had a very pleasant experience with my cleaning crew, who did a full cleaning of my studio apartment for move-in. The maids who showed up were well-supplied and ready to work. They were organized and efficient, as well as polite and easy to talk to. I would definitely recommend the service to a friend, and will be coming back when I need future cleaning services.

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Name: K**** J******
Date: 2016-03-04 18:20:53
Rating: 4
Comment: Asha was great in assisting me is setting up my cleaning. She was able to schedule a same day visit at no extra cost.The cleaners arrived about 20 minutes late but that was ok. The two ladies did an awesome job considering I had cleaning and organizing. I was so impressed with the results. I will for sure use the service again.

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Name: C***** C*******
Date: 2016-02-07 15:51:13
Rating: 1
Comment: Horrible Service. We ordered service for the holidays. The cleaning crew called us THE DAY OF, to tell us they wouldnt make it, with a blocked number and no explanation. We had no one to call back and complain to because the office was closed. We left several voicemail messages and they called to follow-up on the service 2 weeks later. We told them what happened, the office said they wanted to get the cleaning crews side of the story. Really?? They Never even cared about offering any compensation to keep our business or for the inconvenience. Their recording states they charge the customers for cancelling with less than 24 hrs advance notice. Can I charge THEM for cancelling my service at the last minute? I wish! They later charged us for the No service. We demanded our money back. Buyer Beware .Unorganized, poor customer service and they just downright Dont Care.