Top Dry Cleaners & Alterations & Laundry

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Name: M** S****
Date: 2024-04-27 00:27:09
Rating: 5
Comment: Excellent alterations and efficient dry cleaning.

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Name: L**** M*****
Date: 2024-04-24 23:21:38
Rating: 5
Comment: Had a last minute alteration for my daughters prom. I was not disappointed coming here. The staff was so kind and accommodated our request. We are so so thankful. Thank you so much!

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Name: B**** B******
Date: 2024-04-20 21:55:28
Rating: 5
Comment: Great coat alteration and focus service attention to detail.

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Name: V***** C***
Date: 2024-03-23 19:22:56
Rating: 5
Comment: Clothes comeback like you just got it out the store

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Name: P******* S****
Date: 2024-03-19 22:35:04
Rating: 5
Comment: Very nice people and prompt service

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Name: R****** L********* J**
Date: 2024-03-11 20:17:41
Rating: 5
Comment: Top Cleaners is Top flight, they have a great positive and friendly atmosphere, great service and great prices…

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Name: T**** R****
Date: 2024-01-25 01:42:17
Rating: 5
Comment: Great service! Typically I need a last minute alteration and I’ve always been completely satisfied!

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Name: J****** R*******
Date: 2023-11-30 00:17:38
Rating: 5
Comment: Been coming here for well over ten years. Excellent alterations and service!!!

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Name: C****** H*******
Date: 2023-10-13 22:52:58
Rating: 5
Comment: We had some dress shirts altered here and are very happy with the fit and stitching. We will definitely return.

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Name: I****** H*****
Date: 2023-09-03 02:47:12
Rating: 5
Comment: Great work good price

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Name: T***** K****
Date: 2023-05-22 16:18:52
Rating: 1
Comment: They are an alterations shop that doesnt work alter shoulder areas. Hmm.

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Name: S*** C*******
Date: 2023-05-09 22:05:52
Rating: 1
Comment: Wife took in jacket for dry cleaning. Man behind counter said stain was no problem he could get it out. Specifically stated she wanted stain out. I Picked up jacket, paid, and as I left I looked at jacket. Stain was still there.1. If I hired you for a task, and it wasnt done, why did you not tell me?2. I was told you sweat to much. Maybe you should do something. I found this rude, unprofessional, but also wrong. I bought it used with the stain (Goodwill - cheap) and I was willing to take the chance because my wife believed it could be cleaned.3. I asked what could be done and was told for 10 dollars they could wash it, but it would shrink. If it needed to be washed, why not tell my wife that in the beginning? Also, why are you trying to charge me twice. You did not fix it the first time..I am wearing the jacket today, standing at a weird angle so no one can see the stain.

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Name: R******* D******
Date: 2023-03-10 22:46:54
Rating: 2
Comment: Took some button downs, two wool coats, and a black suede jacket here.I was told that the suede jacket would take two weeks before it was ready, which was no issue. The jacket ended up taking over 6 weeks. Which again, would have been fine if they were just honest with me. I had to repeatedly call to find out where my jacket was during those 6 weeks - often times my call was dodged. Every time I called, I was told my jacket would either be ready the next day, next two days, next week, etc. etc. I went there in person to pick it up 3 weeks in after being told it would be ready that day and was given half-cooked excuses as to why my jacket wasnt ready. I was promised several times that they would call me back by tomorrow with the status - they never did. Not even once. Very tedious. When I was finally able to retrieve my jacket from them, it was not good. They had re-dyed the suede with some cheap black dye that rubbed off on everything. My skin and any surface that my jacket touch was left with black residue. The jacket was a year old, the color still as black as could be, and only needed a bit of cleaning before the winter season. I did not ask them to dye my suede jacket. I am not sure why they would do that, and I really wish they hadnt because the cheap dye they used ruined my jacket.The two wool coats, they were not well cleaned (possibly not cleaned at all). I had to take them elsewhere to be actually cleaned. But at least they werent ruined like my jacket.Most surprisingly, the button downs were not well pressed either. Odd creases in places creases didnt belong. I figured buttons downs, any dry cleaner should be able to get right with ease.To summarize, this place is more expensive than other dry cleaners and may or may not take care of your clothes. Good luck to you and your wardrobe if you decide to take your garments here!To the owner I see arguing with peoples negative reviews, please. Your staff went negative on the delivery and took no ownership of the issues they caused.

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Name: S**** S****
Date: 2023-03-03 22:28:39
Rating: 1
Comment: Dropped off 3 cashmere sweaters, 2 were ruined. Owner and staff were very rude and refused to offer any solutions

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Name: C***** A**
Date: 2023-01-19 03:08:39
Rating: 4
Comment: Kind of pricey

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Name: D**** R
Date: 2022-12-08 03:24:42
Rating: 2
Comment: Great pressing and dry cleaning, would give more stars if they didn’t lose my favorite hangers and staple tags to my designer clothing. Was promptly asked with a condescending tone as to why I brought my hangers in (have done it with my prior dry cleaner), as if I were to know not to do so. Customer service and diligent care with tags are not the staple here, no pun intended. Not coming here again.EDIT: they stapled all the tags to every one of my items instead of looping them through the button holes, bums

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Name: J*** D******** I**
Date: 2022-11-02 02:13:26
Rating: 5
Comment: Great work, good pricing!

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Name: A***** J******
Date: 2022-09-22 01:41:55
Rating: 5
Comment: Best tailor in Natomas. I take all my stuff here

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Name: A**** J****
Date: 2022-07-01 01:59:32
Rating: 5
Comment: I needed to have a special outfit for a wedding altered for my son. The garment just did not fit my one year old son and I just requested to open the garment up as much as possible to allow us to put the top on him. The seamstress was not optimistic, but told me they would do their best. They did an excellent job, added a zipper to the garment to allow more room and the top fits perfectly. It was supposed to be ready in 4 days, but was ready in 3.I would definitely recommend.

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Name: C****
Date: 2022-01-13 02:23:58
Rating: 5
Comment: Did a great job on my coat. Looks new!

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Name: T************** E**
Date: 2021-12-16 20:13:13
Rating: 5
Comment: Had a dress and pants altered. Great job

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Name: S*** G*
Date: 2021-10-29 03:27:22
Rating: 5
Comment: It was my first time getting my clothes altered and I decided to go here, I had a pleasant experience. It was about a two week wait — which I expected and my clothes, once returned, fit like a glove! Very nice, hard-working, and straightforward people, would recommend.

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Name: T N
Date: 2021-10-22 23:01:48
Rating: 1
Comment: ZEROOO STAR for LYING and bad customer service.Make sure you take pictures for each inch of your clothes before you drop them here.They ruined the shoulder of my brand new suit because of wrong press/hang and they said it is not their fault, I brought it like that when I am sure it is not but how can you prove it without pictures!!!!!

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Name: A**** C********
Date: 2021-10-17 01:31:45
Rating: 1
Comment: I work in the area and wanted to have ten business shirts cleaned. Once cleaned, the shirts had a strange odor and they gave me a shirt that did not belong to me. I returned the shirt and they could not locate my shirt. The counter person told my wife that the cleaners would locate it and call us. They never did. I called and talk to the owner on several occasions and told her that I bought the shirt for $25 on sale from $65. She wanted to find and purchase the shirt herself, it’s been almost a year and I still have do not have a shirt. Just looking for honest results.

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Name: B**** H**
Date: 2021-08-26 20:42:10
Rating: 5
Comment: Its okay 👌 🙂 👍

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Name: d**** m****
Date: 2021-04-23 21:50:51
Rating: 5
Comment: Great experience, professional quality work and customer service.

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Name: J* R* D* M****
Date: 2020-06-15 22:35:57
Rating: 1
Comment: Charged me a deposit and lied- they never cleaned my rug. Horrible customer service,3 times told they’d call and they didn’t. Rug was never cleaned.Finally spoke to Caroline who tried to lecture me about not calling people liars and said she would think about refunding my deposit. Only further proof that this rug was never cleaned. Do not use these people they will lie and steal your money. I am filing a claim with the BBB and my bank.

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Name: A*** B***
Date: 2019-10-04 04:25:12
Rating: 5
Comment: Good prices good service

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Name: R**** M*****
Date: 2019-07-30 14:32:12
Rating: 1
Comment: Terrible alteration service. The lady behind the counter told me they could hem my suit trousers. I tried them on, after they did the hem, and told them it was too short, and asked her to fix them. She said there was no room because the tailor cut them too short and still charged me, though they ruined my trousers and I could no longer wear them. That was not right!

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Name: A***** N*****
Date: 2019-07-09 22:55:50
Rating: 1
Comment: This is a terrible place to go for alterations. I asked them to put buttons on a dress. They put a bunch of mismatched buttons on it. They claimed it was my fault because I was unclear. What kind of tailor creates unwearable clothes? They told me they could not fix it and would not get matching buttons. So after spending 50$ I walked out with a dress I still could not wear. What a strange experience.

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Name: J*** K
Date: 2019-06-16 05:17:30
Rating: 5
Comment: $7.99 to clean my coat, it took them less than 2 days and turned out well.

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Name: D*** J**** (****** D****
Date: 2019-06-13 12:42:40
Rating: 5
Comment: Consistent and friendly.

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Name: M***** B****
Date: 2019-06-06 21:06:49
Rating: 5
Comment: They always do good work and fair prices

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Name: A******* M*****
Date: 2019-04-16 02:38:24
Rating: 5
Comment: Great job on my daughters prom dress. Fit perfect

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Name: R*** S****
Date: 2019-02-23 19:39:32
Rating: 5
Comment: Best place.

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Name: P*****
Date: 2019-01-08 02:43:39
Rating: 2
Comment: Will not go back their

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Name: L**** F*************** s** h**
Date: 2019-01-05 23:44:28
Rating: 5
Comment: I started coming here back in 2005 or so. We left the area on 2008. Now that we are back in the area, I am so happy to be using their services again. After an 11 year hiatus, Im glad to see that the service has not changed. We have used them for dry cleaning and stain removal service.

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Name: S***** W*****
Date: 2018-09-04 02:54:01
Rating: 1
Comment: I drop off a dress for a wedding was told I would have my dress altered by a certain day I gave an extra day and dress was not work on at all

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Name: D******** R*****
Date: 2018-04-15 08:12:44
Rating: 1
Comment: We took my daughters sweet 15 dress to get a quote, we went sent over my their other cleaners by great clips. Turned out there seamstress was not there and the front desk lady looked at the dress and kept saying it was going to be expensive, first of all she was not the alteration person to even say that.. She made us feel uncomfortable immediately. I said to her well it cant possibly be more than what the dress cost us.. she was acting like it was going to be 1000 to alter the sides of the corset. When proceeded to say that they would call us on monday and to leave the dress and number. I will not be back... I found a great place right after leaving that place..

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Name: M***** H
Date: 2018-03-02 08:03:26
Rating: 5
Comment: They always do a great job on my items.

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Name: L***** A**********
Date: 2017-09-25 19:13:11
Rating: 5
Comment: Excellent service and dry cleaning, will definitely be back .

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Name: M***** J
Date: 2017-08-09 00:35:29
Rating: 5
Comment: I had a last minute alteration they did while I waited. Excellent service.

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Name: T**** W*******
Date: 2017-03-25 19:35:41
Rating: 5
Comment: I was so happy I found this place. Excellent Service I recommend this place😄

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Name: J*** J*****
Date: 2017-03-17 07:03:04
Rating: 5
Comment: Good cleaners good people

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Name: K**** D*****
Date: 2017-01-31 18:46:46
Rating: 5
Comment: I recently brought in my bridesmaids dress. It was a little long and very big on me. They altered it and made it perfect. Perfect length. It fit like a glove. It wasnt cheap but i think it was fair considering the work being done. I would use them again for alterations and highly recommend them.

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Name: A H
Date: 2017-01-31 05:06:00
Rating: 5
Comment: The only cleaner in Sacramento I trust. They do a very good job on my clothes but dont charge too much. Also good for alterations when Ive needed it.

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Name: C******** B****
Date: 2017-01-27 06:53:37
Rating: 5
Comment: Honestly this cleaner is pretty good. Ive brought in some very tough stains. Recently I drizzled some wine on my silk blouse. It came back perfect. Once I sat in gum. That also came out perfect. Its hard to find a good cleaner. Most can clean the basic things but I hate getting back my clothes with stains. Im glad I followed the previous reviews and wasnt let down.

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Name: D***** J******
Date: 2016-04-07 07:47:49
Rating: 5
Comment: Excellent excellent work. My prom dress was altered and ironed perfectly. It fit like a glove.

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Name: J**** S*****
Date: 2016-03-22 06:52:11
Rating: 5
Comment: The best dry cleaners in Sacramento! They do an excellent job. Ive yet to have a stain that wasnt removed.

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Name: D**** W***
Date: 2015-10-30 15:41:08
Rating: 5
Comment: I love this cleaner. Theyre fast friendly and reasonable. Never had a problem in the years that Ive used them.

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Name: C*** G G
Date: 2015-10-15 22:06:05
Rating: 5
Comment: This is the dry cleaners youre looking for. Ive been coming here for years. Nothing but great service. Quality is great. Service is quick.

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Name: m******* o****
Date: 2015-09-12 00:28:37
Rating: 1
Comment: I was a customer for 7 years. I would regularly take my coats in for cleaning so when I decided to expand my business with them, I had no concerns. I decided to take some pricey items to them to clean and press, including an expensive blouse I bought. To my surprise upon picking up my items, my expensive blouse had a big cut on the sleeve and no one mentioned it to me. I noticed it when I unpacked it to put away. I immediately called them to let them know hoping they would work with me on fixing the blouse. BOY WAS I WRONG! I initially spoke with the owner/manager, Caroline, and she suggested to cut off the sleeves myself. I advised her that the blouse was a professional work blouse and I needed it for work. She asked me to bring the blouse in to look at it, which I did. I dropped it off with another person there because she couldnt meet me to discuss it. I left it with the request for her to call me back. She did. When she called me she acknowledged that the cut appeared that it was sliced and likely done during cleaning, but still insisted in cutting off the sleeves. She suggested to patch it up. Being a crisp white blouse, I told her a patch would be too visible where its located. She agreed to look into it and call me back. 2.5 months later.....IM STILL WAITING TO HEAR BACK!!! Ive left countless call backs and have stopped by to talk with her....and NOTHING. Now, it appears my calls go to voicemail. Really??? How does a cleaning business not take calls? Or is she now avoiding me? I WILL NEVER EVER USE THIS PLACE AGAIN. Ive lost an $80 blouse and the $8.50 she charged me to clean it. She wouldnt even refund me the cleaning fee. This place has bad business practices and is not accountable to its customers to correct their mistakes.