The Wild Swan Laundry Company

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Name: S******** L***
Date: 2024-02-25 06:57:57
Rating: 5
Comment: First timer!! I was really impressed by the drying machines. The way my clothes came out. What a difference! Even with my feather sheets, I love that they have digital paying options that was a big plus for me. I left my grandmothers sleeping slippers in the drying machine I have to call tomorrow lol but overall I was amazed the way my towels, clothes and sheets came out. They feel very soft :) and I did not have to keep trowing certain pieces of clothes back in the dryer every thing came out dry in 1 cycle :) recommend this spot for sure the decor brings a vibe too a lot of serenity and harmony and peace ☺️😌

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Name: S**** B*******
Date: 2023-10-20 12:12:36
Rating: 5
Comment: The facility and machines are clean. The staff are always pleasant and they are they offer their assistance... the staff deserves 5 star rating as well!

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Name: G**** S******
Date: 2023-10-05 22:30:34
Rating: 5
Comment: Our house is currently under renovation so I needed to go to a laundromat and Wild Swan is the closest to us. The last time I went, it was under old management. What a difference - the place is bright, clean, organized, and with different size washers. In addition to coins, you can also pay by credit card so no scrounging for coins at the bottom of my purse! If you forgot your laundry supplies, they have it for sale on the shelf (for bigger containers) and vending machine (for smaller containers). There’s even a free clothing section, which they hope, would help foster a sense of community. Last but not the least, the ever so friendly owners/staff are there to help, in case you can’t figure out the machines, which happened to me : ).We anticipate being without a laundry room for the next 6-8 months. Doing my laundry at Wild Swan will certainly make it less of chore.

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Name: J******* D***
Date: 2023-09-21 01:10:00
Rating: 4
Comment: Omg ! Idk if they got new mgmt but they really cleaned this place up! Super clean, great machines and awesome helpful staff are always available and are always cleaning! Very pleasant inside, nice decor very relaxing! I would have given 5 stars but I had not tried out the super duper monster washers for blankets and such, tonite is the nite! Wish me luck!!!

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Name: T*** M*****
Date: 2023-09-06 03:13:27
Rating: 4
Comment: Hello Amy, It seems there is an angry Armenian woman who pretends to work at this laundromat after 3pm. Evening time. Shes yelled at my girlfriend and myself on 3 seperate occasions and kicked me out for getting quarters out of the change machine. Just today a friend of mine told me she only pretends to work there.Yes Im 100% sure it is your laundromat I tripple checked

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Name: V**** L****
Date: 2023-08-27 18:22:55
Rating: 5
Comment: Clean, large capacity and newer machines. No need to carry coins, you can pay with Apple Pay or a card!

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Name: A****** D
Date: 2023-08-02 04:46:49
Rating: 5
Comment: Very friendly staff, clean facility, and they take card/ tap pay. I will definitely be returning

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Name: A***** G*******
Date: 2023-06-21 00:55:29
Rating: 5
Comment: We are in Pasadena on vacation and needed to refresh our laundry stash. I did drop off service and was very pleased!! I also did same-day service so I paid a little extra but it was totally worth it. They even had someone stay a bit longer than normal hours to finish my order!! I ended up with a really nice laundry bag too! Everyone was very friendly and super accommodating. Thanks again Wild Swan.

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Name: F**** B
Date: 2023-06-10 21:27:37
Rating: 4
Comment: Last Friday I came here to do laundry, I put a 20 dollar bill in the coin machine and it only gave me $6.75 back. Nobody there to help, nobody answered the phone or the text the voicemail suggested to send. You also can’t use the bathrooms when there isn’t an employee present. Very inconvenient.Update: I went back during attended hours and they returned the money I didn’t get before. They’re very kind and caring of customers and the laundromat itself.

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Name: C********** R******
Date: 2023-06-10 18:57:21
Rating: 5
Comment: Very clean, bright, and organized. Owners were very polite and helpful. Bathroom was clean and machines have a number of features that were east to select.

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Name: b******* g****
Date: 2023-05-27 21:24:12
Rating: 5
Comment: First time here and it was a great experience! Leanor helped me when I had an issue with the coin dispenser. The space is clean and has multiple pay options including coin, card and digital pay which was great. Overall it was great and I will definitely be coming back.

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Name: A R***
Date: 2023-04-20 19:20:18
Rating: 2
Comment: There was no staff available until 7 p.m., we had the dryer eat up most of our paid ATM transactions and had to use coins.

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Name: C******* R******
Date: 2023-03-11 20:36:40
Rating: 5
Comment: The attendant is amazing, washers are clean and odorless. They are a bit pricey but they get clothes clean and you can use tap pay. I love this place

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Name: D****** m*******
Date: 2023-02-13 21:37:34
Rating: 5
Comment: Just wanted to share how nice of an experience I had doing my laundry here. There were plenty of clean large and small washers available for use… therapeutic music, and a beautiful fountain. It was very relaxing for such a stressful chore I had to do… on top of all of that, there was this fantastic attendant who answered all my questions and also does the work for the fluff and fold part of the laundry (I’ll have to remember this on those days that I don’t want to do laundry) just sharing how great this place was and that I will definitely will be returning!

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Name: R S
Date: 2023-02-13 18:01:56
Rating: 2
Comment: Visited this laundromat for the first time yesterday.Both change machines and the credit card payment system were out of order.I called the number posted inside for help and was instructed to send a text message. I sent the text message and never received any reply. Two other customers also tried and they received no reply as well.Im giving an extra star because the machines were in good shape, and seemed to be well-maintained. Nevertheless, with such a disregard for customer service, I must leave an unsatisfactory review.

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Name: E*** S*****
Date: 2023-01-26 18:14:06
Rating: 5
Comment: This place is very nice a lot of new machines in there the maintenance is being kept up really well and the new remodel of the place is really nice this would be the place I would like to take my clothes and go wash and they have good trusting service to wash your clothes for you if you dont have time you can always drop off your clothes and guarantee you get your clothes from the locker nice and clean overall the new owner is very sweet and kind person I am so happy that she took over and made this place look wonderful also dont forget theres a nice restaurant right at the corner they have great food too and you can eat a nice lunch or dinner while youre waiting for your clothes to be clean.