SpinCycle Laundry Lounge

address: 4876 El Cajon Blvd, San Diego, CA 92115, United States
Phone: +1 619-782-9045
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

worktime:
DayTime
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM
Saturday6 AM–10 PM
Sunday6 AM–10 PM

category: Laundromat, Laundry, Laundry service
rayting: 3.6


Name: J******* E*****
Date: 2024-04-24 00:41:34
Rating: 5
Comment: First time coming here attendant was very helpful clean and the machines work very well. Will definitely be back
Name: M****** B*****
Date: 2024-04-05 22:47:34
Rating: 1
Comment: I have been a regular customer since spin cycle laundromat has been open! Today, however, I went to get my laundry done. The larger machines were all occupied. I asked the laundry attendant Char, if I could use one of the machines that stated ONLY FOR ATTENDANTS as they were NOT BEING USED BY HER? She said no! As I was about to leave, I saw the owner and an Asian lady about to enter the office. I know he’s the owner, so respectfully I explain to him and showed him that all machines were occupied. I asked him if I could use one of the attendants machine? And he said yes!! Char, came and saw me using the machine and was very upset that I went over here and asked him! She told Michelle her assistant to come get my card and she will reimburse me the cash that’s on the card and I must not come back there to do my laundry!! Is this appropriate for an attendant at the laundromat to speak to customer??? Was this necessary??? Thank you 🙏🏾
Name: m***** n*****
Date: 2023-11-24 21:13:52
Rating: 1
Comment: This laundromat is spacious and cool, I love it. However, the service is very poor, the employees and manager here are arrogant and unprofessional.
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Name: D**** D****
Date: 2023-10-30 09:29:13
Rating: 1
Comment: Terrible service, rude, watched the manager degrade and belittle a mother and daughter because they werent “fast enough” Also whats with the random racial profiling? Tons of people including me had to bear witness to such bad management and customer service.
Name: K** C***
Date: 2023-10-30 06:27:48
Rating: 1
Comment: Reviews are right about the rude, disrespectful, unprofessional, and argumentative lady. You will be profiled and targeted by her. Not family friendly. She’s very unlawful and on some sort of power trip. It’s a good establishment but ran by very incompetent staff.
Name: o*** n******
Date: 2023-09-30 19:53:59
Rating: 5
Comment: Ive passed this laundromat many times but just thought is was any regular old laundromat. Boy was i wrong the machines wash amazing and for the price i cant beat that! Im a family of 5 and we do laundry a few times a week and even though i have a laundromat across the street from my home i really enjoy washing here. Char the laundry attendant is amazing we came in today 9/30/23 and we had 2 weeks worth of laundry and she was nice enough to tell us in which machine to put it in and also gave us a gift to help with laundry i will most definitely be coming back! Strongly recommend
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Name: g*** Z** t****** z********
Date: 2023-08-11 05:09:07
Rating: 2
Comment: Really bad employee specially the older cocasian lady shes very rude, disrespected, loud .......she shouldnt be here😏
Name: B** N*****
Date: 2023-07-20 21:16:55
Rating: 4
Comment: Clean laundromat with newer machines.
Name: M****** M****
Date: 2023-07-10 00:44:28
Rating: 1
Comment: The card readers barely work and someone stole a load of my laundry when I briefly walked out to my car. DO NOT GO HERE!!!
Name: R******* D***
Date: 2023-06-23 01:58:30
Rating: 1
Comment: I came to put my clothes in the dryer and one of the workers decided to take my clothes out of the washer before I could, which I expressed is very unprofessional. She states there is a SIGN that says washers are for 22 mins and they will take your clothes out. Where is this sign because I didnt see it. She didnt know where I was to make that decision. I was in my car down the street because there is NEVER any parking. This is the last time I will ever come to SPIN CYCLE.
Name: M****** R******
Date: 2023-04-02 00:08:27
Rating: 5
Comment: Super clean, nice, beautiful and professional, workers🤗Liz was an active and supportive lady, she was appreciated from her manager Char for teaching her in customer service.
Name: R*** V******
Date: 2023-03-01 21:42:34
Rating: 1
Comment: Everything is perfect, I love it, but sadly the lady who works there is too bad, she never stops bothering, she speaks very aggressively, very bad temper.
Name: B**** R***
Date: 2023-02-21 17:03:49
Rating: 2
Comment: The facility is nice except when most machines are broken, on a high ttaffic day... High turn over [ employees ] per the older lady is not nice to the workers. Its its definately hit and miss with the custimers depending how how shes feeling.shes discrimatory. Bad attitude when the whole area is multculture and they are who is making the business run.Bad business bad atttude.
Name: v***** r******
Date: 2023-02-06 15:18:15
Rating: 2
Comment: Its fine, but there are several machines that dont work, and it makes you wait longer.
Name: N**** M****
Date: 2023-01-23 05:28:31
Rating: 1
Comment: Very poor customer service, the associate or whatever they argue with you. After I explain that I have class in the morning and I’m literally in college just so I don’t have to be working a job like that. He wants to sit there and argue with me about washing one load it’s OK I’ll take my money elsewhere. I don’t care how big that place is it’s not worth it and I will be reporting it to corporate
Name: A****** G*******
Date: 2023-01-15 17:32:03
Rating: 5
Comment: Have been going to this laundry for 2 years now really clean and nice place to wash, nice laundry lady as well
Name: D**** C******
Date: 2022-12-15 05:20:23
Rating: 1
Comment: This WAS My Go To Laundry Mat, But After Todays Experience I Will Not Be Coming Back . I Was Walking Through The Door At 8:42 Because CLEARLY As Stated Outside THE LAST LOAD IS AT 8:45 Which Means I Had Enough Time To Put My Clothes Inside A Washer ( All Of Them In The Front Were Not Busy) But As Soon As I Walked In A Mexican Lady (Didnt Get Her Name) But She Was Working Today (12/14/2022) Said We’re Closed ? Again This Was My Go To Laundry Mat Ive Been Here Pass 9pm She Was Arguing With Me Even Though I Pointed Out The Fact The Last Load Was At 8:45 And It Stated In The Front They’re Open From 6am-10pm. Again Meaning I Definitely Had Enough Time. This Is No Way To Treat A Customer Thanks But Fresh & Clean Wouldn’t Treat Me This Way Sorry SpinCycle.
Name: R***
Date: 2022-12-06 18:39:33
Rating: 5
Comment: I absolutely love this place I’ve been coming here for a while now. The workers are nice the manager super sweet. Super clean and great prices to wash and dry.
Name: E******** O******
Date: 2022-11-19 06:37:42
Rating: 1
Comment: The older lady is so rude
Name: K M
Date: 2022-11-15 14:41:55
Rating: 5
Comment: Place is clean and well maintained
Name: D***** H******
Date: 2022-07-25 01:25:12
Rating: 2
Comment: Very nice and clean with modern machines and what not. But whats the point of having high tech machines with touch screens if 22 out of the 40 washers are broken
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Name: D****** K*****
Date: 2022-06-11 09:19:56
Rating: 2
Comment: This place seemed pleasant to me on previous occasions, the workers are always bad, respond badly and have a bad attitude. He rescued the music, its always incredible.
Name: S*** V******
Date: 2022-03-15 18:37:51
Rating: 4
Comment: I like coming to this place to wash, they always try to keep it clean and safe, if you need help there is always someone
Name: J**** H****
Date: 2022-03-07 02:58:31
Rating: 1
Comment: The owner is a total Karen. I will not give her anymore of my business.
Name: S***** C*****
Date: 2022-03-06 21:09:57
Rating: 1
Comment: She is VERY RUDE AND DISRESPECTFUL! I will NEVER return.
Name: L*** B*****
Date: 2022-02-25 13:12:51
Rating: 1
Comment: I don’t usually leave reviews on places, let alone a laundromat, but I felt compelled to once I experienced a situation here a few weeks ago with the manager harassing a black male who she assumed wasn’t a paying customer. She made him leave and since he didn’t speak good English, she kept screaming. It made the entire laundromat uncomfortable to be in. It was almost painful to watch this happen and do nothing about it. So unfortunately I think the only thing I can do is leave a poor review on this poor owner and management situation. Her staff seem to be scared of her and don’t speak up and only follow her unfair practices as well. They try their best I can tell but probably are afraid of repercussions if they did speak up. I can see why - she’s extremely aggressive and angry. I can’t tell why she has a business in city heights if she dislikes minorities so much. Such a shame because I liked the aesthetics of this place but will never return again due to the poor customer service an aggressive owner. Like many reviews stated I will no longer recommend or return here, save your money, owner is bad.
Name: I***** L***
Date: 2022-02-25 13:06:03
Rating: 1
Comment: Truly wish I could give this place 0 stars. The 10/10 reviews must be fake/fraudulent. I tried contacting customer service via their email and atlas it was the SAME RUDE MANAGER I WAS TRYING TO COMPLAIN ABOUT WHO REPLIED.. apparently she’s the owner, an older white female who aggressively harasses customers of color and responded with a sassy email trying to over explain why she did what she did (refused to let me use the restroom while I was a paying customer) I had left to go drop off clothes at the house since I live literally across the street and returned to get a water from the vending machine and my last load of drying clothes. I asked for the restroom and she refused because she said I wasn’t a paying customer. It was a very weird and high tension encounter. It really made me feel embarrassed because she yelled at me causing a bit of a scene in front of others. I’m an adult not her child, but she acts like she’s ruler of the world apparently and it created a hostile environment that I no longer feel safe in. I do NOT RECOMMEND THIS PLACE TO ANYONE OF COLOR. It’s evident why she’s only nice to the few Caucasian people who go there. While harassing the minorities . Believe the other reviews I wish I had.
Name: N*** F*****
Date: 2022-02-25 12:59:37
Rating: 1
Comment: The older Caucasian lady who owns this place treats the black & Latino people very poorly. I used to wash here every Saturday and Wednesday as it is conveniently located and has an overall clean look. The owner is extremely aggressive & argumentative. I’ve seen her SCREAM at customers before, causing an embarrassing show for them. Over simple things like parking or she assumes they’re not a customer when they are and harasses them to verify it. I once asked to sue the restroom and she asked for me to “prove” I was a paying customer. Very strange behavior, she doesn’t seem ok mentally or stable emotionally which creates an unsafe and uncomfortable environment for me and my family. I absolutely DO NOT recommend this place to anyone.
Name: B**** M**** P****
Date: 2022-02-08 20:24:45
Rating: 5
Comment: I love the place and is so so clean up all is new .
Name: L**** H********
Date: 2022-02-07 06:32:17
Rating: 5
Comment: Very good actually 👌
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Name: D*** S*******
Date: 2022-01-07 22:58:01
Rating: 5
Comment: Very clean, good customer svc...
Name: K**** C*****
Date: 2022-01-04 05:16:48
Rating: 5
Comment: Great laundromat. Clean and modern with friendly staff.
Name: n***
Date: 2021-12-10 00:13:26
Rating: 1
Comment: Horrible employees, they are rude and it seems I’m not the only one that has this issue with them. Especially the older white lady, I see how she treats her staff and other people. Won’t be returning.
Name: H****** D
Date: 2021-10-28 04:35:53
Rating: 5
Comment: This place is great! Me and my family visited San Diego for a week and needed a good laundry spot! We found Spim Cylcle and it was amazing. By far the best laundromat Ive been to! The employees are so nice. The manager Char is amazing! She showed is how to load the card and everything. Ill be going back to SD and this will be my laundry spot! Oh and its super clean! Thank you everyone for making us feel right at home!
Name: D**** D****
Date: 2021-10-19 03:25:25
Rating: 3
Comment: Still a great place to use, but I’m posting a second review to point this out in a way some of the employees working here may understand:Laundromats have historically been a cash-only business, but there are no cash machines at this location.The internet has apparently been buggy lately, so nobody is able to load the laundry cards issued at the facility unless they come with cash already (not common nowadays, considering Covid)…There is no “internet bug” that caused card readers to not function for three weeks.All of that is fine, I guess, in the end.What is NOT fine is the garbage attitude I get whenever I try to check on the status of this problem. (It’s honestly even worse because your listed number is either not operational or just not active after 6 pm, so I don’t even have the ability to call ahead and check before I walk there to do laundry, which I do due to the bad parking situation 😏)If you guys are sick of hearing about it, fix it instead of condescending to your customers. I promise you’re already losing customers because of the issue itself, but if you guys are going to start having an attitude about it, too…A real shame, too, cuz I really do like this place and it is otherwise quite good, fast, ez and cheap.Your move, SpinCycle management. :)
Name: D***** R******
Date: 2021-10-17 07:37:32
Rating: 5
Comment: Cleanest Laundry Matt every.. dryer Frys big loads, clothes clean super Dupper washing machine. TVs, music, bathroom, waiting tables outside, chairs inside. Vending for snacks. Night attendant. Digital machines funds on a free card. Wash & fold service. Awesome daytime customer service.
Name: A****** S****
Date: 2021-09-14 04:53:53
Rating: 5
Comment: Been going here for a while now good establishment.
Name: M*** Z**
Date: 2021-09-06 02:01:30
Rating: 3
Comment: Huge place, with nice equipment, but very limited parking. - Look for other places.
Name: M**** P****
Date: 2021-08-30 04:22:05
Rating: 5
Comment: Very clean
Name: D******* P******
Date: 2021-08-24 13:04:12
Rating: 2
Comment: Omg I got robbed by the vending machine. All I wanted was my water bottle and it just took my money. I waited and waited for the attendant to come so I could ask for help but 30 minutes later, and no one has shown up. I dont know if Ill be back here. Its not the first time the machines eat my money or something like this happens.Its 6:04am and its still not open even though it says they open at 6am. Like people have work! Thats why we came to do our laundry right when you said you would be open.
Name: B***** S****
Date: 2021-06-13 20:01:45
Rating: 5
Comment: SPIN CYCLE IS THE BEST LAUNDROMAT IN ALL OF SAN DIEGO! YAY! Should be Rated a Top 5 out of 5!!!!!!
Name: E**** C****
Date: 2021-06-10 19:11:42
Rating: 5
Comment: Excellent for doing laundry!
Name: D****** L*********
Date: 2021-06-03 04:55:44
Rating: 3
Comment: Mostly cleanStaff is not always that friendlySometimes machines just have things left in there for a long time but be careful cause your stuff will be moved if you dont move it fast enough.
Name: N** B***
Date: 2021-04-26 04:23:40
Rating: 4
Comment: Friendly associates and clean facility. The parking is troublesome at times. Very small parking lot.
Name: B***** S****
Date: 2021-04-07 04:41:23
Rating: 5
Comment: Best laundromat around this side of the Universe! LOL!
Name: M******* W*****
Date: 2021-04-05 18:12:06
Rating: 5
Comment: Staff always friendly always clean. Card machine is very sensitive
Name: R***** D*****
Date: 2021-03-23 00:14:59
Rating: 4
Comment: Clean and not crowded.
Name: Y****
Date: 2021-03-19 00:54:41
Rating: 5
Comment: First time washing here place is big and nice a lot of space to move around nice big washing machines. Big tables to fold your clothes. You do need to purchase a laundry card on site and if you put $20 dollars they will give you $23 on your card you cant beat that. Any questions theres an attendant on site. Highly recommend it. Lets all do our part in keeping this place nice for our use.
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Name: M****** A*******
Date: 2021-03-17 00:55:59
Rating: 1
Comment: Absolutely worst customer service and parking is a nightmare. Would not recommend, the last that works there is hella rude
Name: T**** B***
Date: 2021-03-12 04:43:35
Rating: 5
Comment: Very clean and efficient, even though it was busy I was still able to get in and out in a timely manner!
Name: G******** S******
Date: 2021-03-12 04:37:10
Rating: 5
Comment: We love this laundromat. Machines are always clean and the attendants are always friendly. The machines work with a prepaid card that you can reload on-site. They have specials often, pay $20 get $3 dlls free and sometimes the have a really good one where you pay $20 and you get $10 dlls extra! Such a great deal. I do laundry during the week, so there are plenty of machines open and I finish fast. Im not sure how busy it gets on the weekends.
Name: C********** K*****
Date: 2021-03-09 01:51:36
Rating: 5
Comment: This place is AWESOME!! WOOHOO!
Name: N**** M******
Date: 2021-02-26 03:07:35
Rating: 5
Comment: This review is for the cleanliness of this place.... Im impressed for the amount of bad reviews this place has!!!!
Name: A P
Date: 2021-02-22 15:46:10
Rating: 1
Comment: Dont purchase anything from their snack machine. They sell stuff thats expired and give you a hard time about it when you want your money back .Saying it not expired but the date say December 15 2020.This is not the first time this happened to me .
Name: t********* o*******
Date: 2021-02-16 22:18:36
Rating: 4
Comment: I love the place but the lady in charge is pretty rude with customer who dont have where to park And just double park quickly to drop off clothes.
Name: M*******
Date: 2021-01-26 20:08:52
Rating: 1
Comment: Whoever the manager is, short hair with glasses, is extremely rude, disrespectful and argumentative. Ive been here on multiple occasions, the employees are really nice and helpful, and the times that the manager wasnt here, it was an otherwise pleasant experience. However, on the 3 times the manager HAS been present, she berates every customer. She yells at people on how they park their cars, many times arguing with them. Im sorry but if this is the service the manager provides to customers, I cant continue to support this business in good faith. Please, either fix your attitude and abrasiveness or dont interact with the public.
Name: V******** R******
Date: 2021-01-17 23:32:34
Rating: 4
Comment: Miu renovated and clean very well
Name: J**** S******
Date: 2021-01-17 17:03:40
Rating: 2
Comment: This place is clean but often has no hot water and does not notify the customers of that problem
Name: C**** A*******
Date: 2020-12-06 17:15:14
Rating: 5
Comment: Very nice and clean with a lot of washers
Name: J*** B****** L***
Date: 2020-11-30 03:36:39
Rating: 5
Comment: Excellent
Name: J**** M***
Date: 2020-11-22 03:12:30
Rating: 5
Comment: Nice and clean
Name: S**** E***
Date: 2020-11-15 18:03:13
Rating: 5
Comment: We have gone to other ones nearby. Same prices but cleaner and more open.
Name: A**** D***
Date: 2020-11-09 16:48:28
Rating: 5
Comment: Always clean and the staff are nice and friendly! Conviently located and easy to get to
Name: D**** F*****
Date: 2020-11-08 02:55:34
Rating: 4
Comment: It stays clean and is not very expensive.
Name: k**** t****
Date: 2020-11-02 03:38:21
Rating: 1
Comment: Our home laundry is under a remodel, and we decided to come here. 2 small baskets of clothes is what we had, limited parking on a Sunday only two parkings available along side the white wall displaying “ customer parking”. The lady ( didn’t have a mask on at the time) on site who drives the laundry mat car got very defensive about us parking there( we had just popped the trunk open) approached us saying” sir did you move my cone? Why did you park there, you can’t park there”... we apologized & told her we had seen someone else park here ... angrily she remarked that we can’t park there... so we closed our trunk. She then proceeded saying “ you can load off your clothes” in a rudely manner. Moral of the story, there are so many laundry mats in SD and often times people choose where they feel comfortable, not everyone can tolerate rude management...we went else where.
Name: R****** R****
Date: 2020-10-25 18:21:51
Rating: 4
Comment: Little over a year old. Modern, clean, friendly.
Name: L**** R***
Date: 2020-10-06 21:38:45
Rating: 5
Comment: The machines are great the environment is nice and clean and the customer service is really really good
Name: J****** O*****
Date: 2020-09-28 03:12:01
Rating: 4
Comment: Can get really busy but its nice and spacious and has outdoor seating now
Name: B********* T********
Date: 2020-09-12 18:24:23
Rating: 1
Comment: Will use this place anymore, was new to town someone told us about this place not anymore.
Name: A***** R****
Date: 2020-09-09 05:29:15
Rating: 1
Comment: One of the workers there name Nancy was really helpful. But Once I saw the manager speaking to the worker, she was very aggressive towards them. And I also saw that she was rudely speaking to another customer that was there that day. I feel like she should be more respectful. Definitely don’t recommend going there when the manager is there. I have a few other friends that goes there as well and said that she was rude, and especially towards people of color.
Name: B*****
Date: 2020-08-30 16:16:43
Rating: 1
Comment: When they were open it was very cleaned and have best customer service throughout the time the manager became the most annoying person and disrespect the customer. I will never come back again
Name: P*** S*** P**** S**
Date: 2020-08-30 05:52:26
Rating: 5
Comment: Perfect
Name: K******** S*******
Date: 2020-08-13 07:48:41
Rating: 5
Comment: New..clean..and safe...dont leave for too long they have a few rules about leaving things for too long but I personally see no issues with that..
Name: U M*****
Date: 2020-08-11 14:11:47
Rating: 1
Comment: Frist Rate Customer service is far from the truth. Especially if you encounter the taller middle age woman with dark hair. She is so I have to get the last word in type Very confrontational. I witnessed her tell some guy that was simply waiting on a parking space to free up he couldnt park there like three times the guy was nice and explained what he was doing but she still had to keep talking... she gives me anxiety. They will never see my money again. Oh not to mention there is a little homeless camp across the street.
Name: A**** C******
Date: 2020-08-03 21:34:08
Rating: 1
Comment: Really bad customer service, one of the washers wasnt working and they told me put it in another washer but i had to pay for it 😒
Name: C***** R********
Date: 2020-08-03 21:33:29
Rating: 1
Comment: Bad service
Name: B***** d** S**
Date: 2020-07-22 21:02:03
Rating: 5
Comment: Absolutely a great, clean, friendly place to do laundry. Rosa could not have been more pleasant and helpful. I will be back.
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Name: E**** R****
Date: 2020-06-22 03:41:45
Rating: 5
Comment: Excellent place, its my favorite!!❤️
Name: k*** k*******
Date: 2020-06-07 23:02:56
Rating: 5
Comment: Very nice and modern store, all machines are brand new.
Name: E***** J*****
Date: 2020-03-09 04:57:11
Rating: 1
Comment: The manager is real rude . In the other hand, workers always real nice They need to get a raise and get treated better. Too much work low pay.
Name: C**** E
Date: 2020-02-01 06:22:02
Rating: 5
Comment: Convenient. The lady was really nice and really helpful. The card system is user friendly.
Name: H**** B****
Date: 2020-01-21 05:09:17
Rating: 1
Comment: Ive been here a few times, with no bad experiences. But here I sit... I usually come in at 8:30 (I get off of work at 8 everyday) and I know the last load has to be in by 8:45. They lock up at 9, and close at 10. Usually I can at least step outside after the doors are closed, but this time, Im not allowed. Caged animal, with bad anxiety. What am I supposed to do, leave my close in the washer and pick them up moldy tomorrow?
Name: D***** S******
Date: 2019-12-29 18:16:24
Rating: 5
Comment: Super great laundromat with all that you need and very nice customer service!
Name: E***** M******
Date: 2019-10-24 21:17:15
Rating: 1
Comment: Bad costumer service. Terrible customer service
Name: R******* P*******
Date: 2019-09-16 20:17:13
Rating: 5
Comment: The laundry is so clean and the staff are great. Viviana is always so helpful and polite. The manager Char Hilton is great and the place is clean. Love this place
Name: m*** l**
Date: 2019-09-14 22:21:49
Rating: 5
Comment: Okay
Name: K******** K******
Date: 2019-08-31 04:11:48
Rating: 5
Comment: Very clean
Name: L**** A****
Date: 2019-08-14 02:59:19
Rating: 1
Comment: They dont let you use quarters but use a card that you have to recharge every time you need to let people know better places in the neighborhood that let you use a card and are open late
Name: J*** L*** G********
Date: 2019-08-05 03:46:45
Rating: 1
Comment: Says closes at 10pm Sunday’s got there at 8:44pm and said sorry closed !!!
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