Purple Finch bridal designer & tailor
address: 744 Alabama St, San Francisco, CA 94110, United States
Phone: +1 628-207-9992
services: From the business: Identifies as women-owned, Small business,
Service options: Kerbside pickup, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible lift, Wheelchair-accessible toilet,
Crowd: LGBTQ+ friendly,
Planning: Appointment required,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
Phone: +1 628-207-9992
services: From the business: Identifies as women-owned, Small business,
Service options: Kerbside pickup, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible lift, Wheelchair-accessible toilet,
Crowd: LGBTQ+ friendly,
Planning: Appointment required,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
category: Bridal shop, Dressmaker, Fashion designer, Haute couture fashion house, Tailor, Wedding store
rayting: 5
site: http://purplefinch.studio/
worktime:
rayting: 5
site: http://purplefinch.studio/
worktime:
| Day | Time |
|---|---|
| Monday | Closed |
| Tuesday | 10 AM–9 PM |
| Wednesday | 11 AM–7 PM |
| Thursday | Closed |
| Friday | 11 AM–7 PM |
| Saturday | 11 AM–7 PM |
| Sunday | Closed |
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Name: J*****
Date: 2023-12-29 23:55:27
Rating: 2
Comment: I was dissatisfied with the service I received from Olga. I had a bridesmaids dress that was too small and could not zip up. I was in a time crunch as the wedding date was approaching. I contacted several tailors in the area to fix the issue. Olga responded the same day saying that she could likely fix it, and we promptly scheduled a first meeting. She was also gracious when I had to change the first appointment time.When I arrived to the first appointment, she suggested doing a corset back with the dress, i.e., removing the zipper and replacing it with loops sewn into the back of the dress and a string to tie it up. She said she could use fabric from the bottom of the dress to do this. She convinced me this was the best solution because I could tighten and loosen to my liking. I agreed on the plan and we agreed to come back in one week after the job was done. She said she could finish the task in the agreed upon timeframe.She stated the price would be $120 to do the corset back, and an additional $80 to take a few inches off from the bottom to account for whatever heels I would wear. I thought this was strange, because if she was already going to take fabric from the bottom to do the looping, why do I have to pay an extra $80 to make the dress shorter at the bottom for heels? I asked her and she agreed to forgo the additional $80 and to just do the job for $120.Two days before our appointment, she texted me at night asking to reschedule as she now had other orders and was expecting some delays. Unfortunately, I was flying out of town and could not possibly reschedule. She said okay and we kept our original appointment time.When I arrived to the appointment, she surprised me by letting me know there was actually not enough fabric on the bottom to complete the corset back, so she instead used a cream sheer ribbon to tie the dress together. The ribbon visibly contrasted with the dark burgundy of the dress. This was a shock to me as she had my dress for a week and at no point expressed any issues with the fabric or executing the job. I was frustrated that she had not communicated this issue with me sooner, and instead tried to give me this random solution. I told her during the appointment that this was not what I was expecting and that the string had to be the same color as the dress. She told me to simply go to a fabric store and buy a matching burgundy ribbon for $5. This was unprofessional to ask of a paying customer.I told her I needed her to get the fabric herself and finish the lacing. She agreed and said I could come back in a couple hours. I paid her an additional $5 to cover the cost of the ribbon.When I came back, she hurriedly handed me the dress outside. I said Id like to come up and do a final fitting again, but she repeatedly told me she did not have time. She got visibly annoyed at my asking, and simply showed me the new ribbon was now the correct same color of the dress. I thought this was unfair, as I am a busy lawyer and I took time out of my schedule to meet with her a third time after this unexpected issue. My time is valuable too, and if I pay for a service, I expect to have the job well done, have ample communication should any issues arise, and to do a final fitting with the absolute final product. I did not get that from Olga.I took the dress outside and told her, for the future, she should be more communicative with her customers. I think she means well, but clearly she has time management issues and sometimes bites off more than she can chew. She should not agree to do rush orders if she cannot fully execute. I also think if I did not question or challenge any of the peculiarities that arose during our meetings, she would have charged me $80 more dollars than the job was worth and let me leave with a cream string that did not at all match the dress. This experience fractured my trust in her business. I am glad she fixed the issue, but I will not be returning.
Name: C******** I*******
Date: 2023-12-25 19:46:15
Rating: 5
Comment: I highly recommend Purple Finch for all your wedding dress tailoring needs. Olga is responsive, friendly, and helpful. Her skills are amazing!Located in the Mission district, her studio has lots of natural light and it’s private, so you get a one-on-one experience that feels special. She made great suggestions to improve my dress and the price was fair. I love my dress and vest! I felt like a princess.
Name: H*** D****
Date: 2023-11-28 00:47:21
Rating: 5
Comment: I looked for months looking for a dream wedding dress! Although I found beautiful options I could never find exactly what I wanted. Olga was able to combine a bunch of different features I liked from different t dresses and styles and make me something perfect. All said and done cheaper than dresses at boutiques also plus no additional alternation costs as everything was made for my body! To top of off she made a matching tie and bow tie from the scrap material so my husbands tie matched my dress! So creative and open to all my crazy ideas. Thank you for your help!
Name: M**** S*****
Date: 2023-11-18 03:20:11
Rating: 5
Comment: Olga is incredibly talented. Take your dress here for alterations; you will not regret it! She can also make dresses and veils from scratch! Just bring your ideas and inspirations, and she can create it for you. I highly recommend her to anyone in SF or the Bay Area.
Name: M******* H****
Date: 2023-11-11 17:46:57
Rating: 5
Comment: Olga was great for resizing my wedding dress and was so easy to work with. She had no small task, I bought my dress off the rack and it was several sizes too big, but she was able to get it to fit me like a glove. She was also great in hemming it to the perfect length for my shoes and giving me advice on making sure the fabric looked great after traveling on the big day.Photos show the dress when I bought it (so much had to be pinned) and on my wedding day after Olga had altered it.
Name: H**** S******
Date: 2023-08-30 05:14:42
Rating: 5
Comment: I am so thankful I found Olga to make alterations on my wedding gown! My gown, which included multiple, complicated layers, fit perfectly and she added a fantastic bustle (featured in the photo) with simple instructions and color-coded buttons! Not only was she articulate, communicative, and flexible, but she provided very reasonable pricing as well. Olga was a joy to work with and was understanding of my many date changes. She is a true professional and also helps you feel comfortable. I recommend her for any of your tailoring needs!
Name: L*****
Date: 2023-04-24 23:01:57
Rating: 5
Comment: I would highly recommend Olga for wedding dress alterations! She did an amazing job on my wedding dress. The wedding dress boutique I purchased my dress from recommended here services and I couldnt be more happy. She was patient, thorough, and offered good pricing. Her work was immaculate and high quality. My wedding dress truly fit like a glove and was adjusted to fit me perfectly. Will absolutely recommend her to friends and family!
Name: C***** B****
Date: 2024-06-08 22:34:44
Rating: 5
Comment: I went to Olga to have my wedding dress tailored to fit and to add some custom chiffon sleeves, and she did an amazing job! I felt so at ease with her, and her work made me feel beautiful on my wedding day. Thank you Olga!