Occidental Cleaners 1

address: 528 S Occidental Blvd, Los Angeles, CA 90057, United States
Phone: +1 213-381-2255
services: Service options: On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: NFC mobile payments,

category: Dry cleaner, Clothing alteration service, Curtain and upholstery cleaning service, Leather cleaning service, Shoe repair shop, Shoe shining service
rayting: 4.4
site: http://occidentalcleaners.com/
worktime:
DayTime
Monday6 AM–7 PM
Tuesday6 AM–7 PM
Wednesday6 AM–7 PM
Thursday6 AM–7 PM
Friday6 AM–7 PM
Saturday7 AM–6 PM
Sunday7 AM–2 PM



Name: A***** L***
Date: 2024-05-28 22:31:57
Rating: 5
Comment: Everyone who works here was so friendly to me and did a great job with my tailoring! Would definitely recommend :)
Name: A B
Date: 2024-05-14 12:32:15
Rating: 5
Comment: Very helpfull employees, clothes was done on time and they also offer tailoring services it was awesome experience
Name: S****** L
Date: 2024-03-15 02:12:57
Rating: 5
Comment: I have been going here for what seems like 7 or 8 years now. They always do top notch work. Everything I have ever brought here always comes back pristine. Suits, Jackets, Pants, Shoes, Hats, Backpacks, Fanny Packs, mending and hemming. They do it all. Everyone is very kind and helpful. The only thing I will say, sometimes the prices do feel very high, almost painfully high sometimes. Other than this they are amazing and it is definitely worth 5 stars every time.
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Name: D*** B****
Date: 2024-03-07 21:42:28
Rating: 4
Comment: Good service, punctual pick up. But the price is ridiculous. $10 per shirt is crazy. The rest of the pricing is pretty standard though.
Name: P**** P***
Date: 2024-03-01 23:17:15
Rating: 1
Comment: A bit crazily overpriced. Was quoted $400 to clean two small leather jackets.
Name: C**** C*****
Date: 2024-01-05 21:20:12
Rating: 5
Comment: I’ve been coming here for over 6 years. They never fail to impress me. I love it here. ☺️
Name: J**** A****
Date: 2023-12-20 17:24:20
Rating: 5
Comment: Great service, promptly delivered leather jacket they cleaned. Personnel friendly very professional. Great people skills, verbal, and public relations skills as well. I recommend my family, friends and the community at large to Occidental Cleaners.
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Name: C*
Date: 2023-10-19 22:51:10
Rating: 1
Comment: Paid $70 bucks to have my husbands pant suit shrunken. Wont be coming back.
Name: A**** C***
Date: 2023-09-20 22:03:59
Rating: 5
Comment: Great service!
Name: M***** R******
Date: 2023-08-26 16:22:40
Rating: 5
Comment: Love the way they cleaned all my clothes very friendly
Name: E**** M****
Date: 2023-04-03 18:40:53
Rating: 5
Comment: I bring here all the delicate clothes I need washed m/dry cleaned and repaired. They take good care of all the items and never had an issue with any of the clothes I bring in. If a stain doesn’t leave, they will let you know by placing a little tag on the hanger that says that if they tried a harsher stain remover, the item would get ruined. It happened to me just once and it was a very stubborn black stain over a red fabric. They were able to make the black stain become very faded so that you don’t notice it as much and I’m glad they didn’t try something harsher that could have ruined further one of my favorite pants.
Name: H**** F******
Date: 2023-02-03 01:17:14
Rating: 5
Comment: UPDATE: man I had to come by one more time and just say what great business this is, I have been coming here a year and they CONSISTENTLY DELIVER FAST AND FRIENDLY SERVICE AND DO AN AMAZING JOB AT CLEANING I JUST PUCKED UP MY FAVORITE COAT AND IT LOOKS BRAND NEW THE PRICE IS STILL HIGH TO ME BUT FOR THE QUALITY YOU RECEIVE ITS WORTH ITDropped off my garments at 730 ish in the morning on a Friday and I asked if I could have it done by Monday before 6am and they finish it same day🙏🏽🙏🏽🙏🏽 awesome service, I highly recommend
Name: F***** C****
Date: 2023-01-30 00:48:38
Rating: 5
Comment: I love these people. Always do a great job with my clothes and they even know my name when I walk in. Who does that anymore?? They are wonderful. Highly recommend using them for any of your dry cleaning needs. Ive also hemmed a few of my pants there too. And the prices are very reasonable. Oh, and you can purchase a reusable garment bag so you dont kill the earth.
Name: Y C
Date: 2022-12-15 07:25:00
Rating: 1
Comment: Friendly staffs, but so expensive. 1 coat, 1 summer jacket, 1 shirt, 1 hoodie was $97 🫠Couldn’t afford it and took it to a different cleaners in downtown, and it was $51. Felt huge inflation here.
Name: C****** K* P****
Date: 2022-11-01 22:21:40
Rating: 5
Comment: Very nice people, fast service, and close to home for me. I like going here because Im made to feel welcome and appreciated for patronizing the business.
Name: M**** G********
Date: 2022-08-12 02:23:13
Rating: 5
Comment: Wonderful service, friendly staff. Really loved them as my neighborhood dry cleaner!
Name: L S
Date: 2022-08-02 21:45:29
Rating: 5
Comment: Thank you so much for helping in a tough spot and needing the item fixed quickly!
Name: M*** F*****
Date: 2022-07-23 17:32:08
Rating: 5
Comment: These people are life savers! I forgot to get my shirt cleaned for a wedding I was due to attend the next day, and they were able to get it done for me very very quickly. The lady on the phone and the gentleman in the store were both very kind and accommodating regarding the situation. Shirt came out great, too, especially considering the time constraints. They won a customer in me!
Name: R***** Y****
Date: 2022-04-01 20:55:53
Rating: 5
Comment: Quick, efficient, and friendly. My jacket was ripped at work and Occidental Cleaners knocked out the repair and dry cleaning earlier than the time they quoted me. Ill definitely be returning again!
Name: J*** P****
Date: 2022-03-29 22:27:35
Rating: 5
Comment: Best prices by far! Finest quality service with attention to detail. Prompt and hassle free delivery.
Name: H** K**
Date: 2022-02-14 17:48:11
Rating: 1
Comment: This place is overpriced!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Name: C**** J*****
Date: 2021-09-07 04:02:40
Rating: 5
Comment: Friendly staff, good service for a good price. Other places are over priced
Name: D***** M******
Date: 2021-07-17 03:01:21
Rating: 1
Comment: Ok
Name: L****** D* L** S*****
Date: 2021-05-28 22:56:20
Rating: 5
Comment: Lovely
Name: D**** H*****
Date: 2021-04-07 03:41:12
Rating: 5
Comment: Very very good work and professional service!
Name: L**** S
Date: 2021-03-03 03:36:33
Rating: 1
Comment: DO NOT BRING ANYTHING OF VALUE HERE. $76.00 isnt a fortune but that is what I am out due to this business shrinking an item that I brought in for dry cleaning. The owner completely turned on me after years of polite patronage of this business because his ego was bruised after I brought the garment back and complained that it was shrunk. What kind of owner cannot professionally handle a complaint? First, there was denial, then he said he would try to restore the item when I showed him how much it had shrunk ( I have the EXACT same item in a different color and they dry cleaned that one previously and no issue). After the item was worked on it still did not fit the same as when I brought it in and certainly fits completely different than the other one in the same size, style and color. I am not a textile expert but that is why I entrusted the business to take care of the item properly which did not happen. The owner even said to me I was going to give you the money for it but you wrote a bad review. WOW.... never in my life have I done business with someone so petty and unprofessional. I am the customer and I deserve to be treated with respect. The owner continued to mock me and his children intervened and tried to diffuse the situation because their father was too incensed to be professional over $76.00 + $16.00 that I paid to dry clean an item that has been shrunk. Lesson learned. They love their customers until something goes wrong- the owner wont be able to handle it and since he is calling all of the shots, you may get some sympathy from his kids but you wont get a resolution. YOU HAVE BEEN WARNED. If I had been treated with respect, there would not have been a bad review.
Name: C**** S***
Date: 2021-03-03 00:17:55
Rating: 5
Comment: Ive been coming here for years even though I have moved outside of their delivery service range. Always friendly, professional, and reliable. They are the best!
Name: m******** s****
Date: 2020-10-09 21:39:03
Rating: 5
Comment: This is the best service I have ever had . This place is runs at a professional level, the whole staff is friendly and caring. They remember you, they go above and beyond and ask about you. They are fast,reliable, provide professional service.
Name: M******* P************
Date: 2020-08-15 03:37:38
Rating: 5
Comment: Personal service with a smile. I go out of my way to come here.
Name: Q****** L**** S********
Date: 2020-06-18 23:17:40
Rating: 5
Comment: This is my local drycleaning spot, and Im very happy to have found it! My clothes came back looking brand-new, and their tailoring services exceeded my expectations as well! I did quite the experiment with an old dress of mine, and the fit was wonderful, stylish, just perfect. I will be continuing to give my business here and trust them with my closet and fashion experiments :)
Name: D******* G*****
Date: 2020-03-21 14:14:30
Rating: 5
Comment: Best dry cleaners in LA!
Name: L**** M
Date: 2020-02-21 20:36:02
Rating: 5
Comment: I needed a zipper repaired quickly. Dropped it off one day and picked it up the next day and they had the best price in town for what I needed. Saved me!! Thank you!
Name: A T****
Date: 2019-09-17 05:33:46
Rating: 5
Comment: They are open, service is always excellent and even though its hard to find parking, its so worth it to go here
Name: E*******
Date: 2019-02-06 05:59:20
Rating: 2
Comment: I have to give it a two stars at least because they were nice employees and they did help me. Its been two weeks after I came from this place and I finally decided to take the clothes off the bag i was given it with because I was worried about my weight so I got curious. Through further inspection, I noticed that the pants were burned and had straight lines on the outer portions of the legs but not the inner. I have to assume it came from the press they have. Just as extra background, the clothing is an H&M suit that has only been worn twice in 2 months. Really sucks to see my favorite suit burned that way, but unfortunately the pants are already burned. All I can do is warm you.
Name: M****** S****
Date: 2018-12-18 16:22:00
Rating: 5
Comment: Excellent friendly service. Quick turnaround. Great prices.
Name: S M*****
Date: 2018-12-14 18:25:08
Rating: 5
Comment: You guys -- this place fixed my dress in a pinch when every other place in town was charging too much and giving too long of a time frame. They have a tailor ON SITE so their fees are fair and they get it done quickly. Great friendly service. I will come back!
Name: W**** H*****
Date: 2018-12-06 07:11:01
Rating: 5
Comment: There was a mix-up with my order and it wasnt ready on time but less than a half hour later they hand delivered my item to my front door, which i really appreciate thank you.
Name: T*** Y
Date: 2018-12-06 03:11:54
Rating: 1
Comment: Awful costumer service and bad cleaning results!!!! After my cloth was ruined, I tried to talk with manager, but one of the ladies refused to do that. SAD. If you value your clothing, dont go there. （Add a review: Lets just say, your management refuse to communicate or offer a viable solution? All solution and agreement offered was re-clean the jacket. And we gave you second shot to make thing right, but you made the jacket even worse during the second service. When we confront you about the damage the second time, the solution and agreement your management offered was still re-clean it.）
Name: W** C***
Date: 2018-12-05 23:02:40
Rating: 1
Comment: Terrible service!! Anyone wants to take their expensive clothes to there please pay attention!! I took my Supreme X TNF by any means Nuptse jacket (brand new worth over $3000) there, and ask them to take care of two small stains with wet wash and mild detergent specifically. After the service, I found the stains was still there and black scratches all over my jacket and partial of my jacket dyed darker. When I question them about the damage, they treat me with terrible attitude and does not willing to take any responsibility. During the discuss, there was basically no solution offered. All they offered was re-clean it one more time which I give them a second try, but they only made more black scratches and the yellow color was further faded. After two terrible services, I have no choice but take my jacket and leave because all they offered was still re-clean it.Add review: By the way, I am super curious what kind of agreement was offered except re-clean it?After two services the end result was the jacket was dyed partially black and black scratches all over the jacket. They claimed that the black color came off from the inside of the jacket.Common sense:1. If you really performed wet clean as you said you did. Why the jacket was dyed partially black? If the black color came from the jacket itself, and undergo wet cleaning the black color should evenly distributed by water right?2. It is common sense to turn the down jacket inside out before put it into a loading washing machine. Then where did all those black scratches came from on the outside of the jacket?
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Name: D**** R*****
Date: 2018-11-20 14:45:45
Rating: 5
Comment: Excellent service, friendly employees, great dry cleaning. Will never go anywhere else again! Best of the best.
Name: J**** Z******
Date: 2018-08-12 01:16:25
Rating: 5
Comment: The team is attentive and extremely knowledgeable! Always a terrific experience!
Name: A********** D* l* c***
Date: 2018-08-05 17:29:54
Rating: 5
Comment: Good attention
Name: D***** L***
Date: 2018-07-28 06:30:55
Rating: 5
Comment: OKAY NICE
Name: D**** H********
Date: 2018-03-15 15:06:20
Rating: 5
Comment: Very good service... very friendly... recommended
Name: C**** T*****
Date: 2017-11-29 06:17:13
Rating: 5
Comment: Great service, quick, and reliable.
Name: E*** W******
Date: 2017-11-17 02:44:40
Rating: 5
Comment: They do a great job
Name: B**** E********
Date: 2017-11-02 14:41:01
Rating: 5
Comment: Occidental cleaners offers a friendly staff and great service. Ive used them for both dry cleaning and minor clothing alterations, and have been exceedingly happy with the results every time. The only downside is the difficulty of finding parking in their tiny lot, but if you can deal with that, I highly recommend them.
Name: E R**
Date: 2017-09-24 22:07:29
Rating: 5
Comment: Very good customer service and fair price
Name: G***** A
Date: 2017-06-18 02:18:30
Rating: 1
Comment: The worst service ever they burned an expensive skirt and pants that I took to get dry cleaned and hemmed. Dont go to.... you gonna regret it $ ipay like $90 for them to burn my cloths. 0 stars
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Name: A***** C*****
Date: 2017-05-07 17:13:42
Rating: 3
Comment: Fairly decent spot, not the best for tailoring
Name: A***** G*******
Date: 2017-03-13 22:54:08
Rating: 5
Comment: Great service, good quality, fast and cheap
Name: E**** A***** d** R***
Date: 2016-11-01 18:28:41
Rating: 4
Comment: Good services and fast
Name: D**** A********
Date: 2016-09-19 23:57:29
Rating: 5
Comment: A speedy cleaner that accepts cards. I love it!
Name: V*** S*********
Date: 2016-08-26 01:47:39
Rating: 5
Comment: All employees are genuinely polite and honest. Ive been their customer for 2 years and I couldnt have been happier with their service.
Name: K***** T***
Date: 2015-05-03 00:05:09
Rating: 5
Comment: Friendly and fast services
Name: M*** M*******
Date: 2014-12-08 00:40:44
Rating: 4
Comment: Super friendly. Good rates. Usually timely.
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