Mulberrys Dry Cleaners and Laundry

address: 244 Townsend St, San Francisco, CA 94107, United States
Phone: +1 415-546-0629
services: Service options: On-site services,
Accessibility: Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets,
Crowd: LGBTQ+ friendly, Transgender safe space,
Payments: NFC mobile payments,

category: Dry cleaner, Laundry service, Tailor
rayting: 4
site: https://mulberryscleaners.com/san-francisco-bay/store/south-beach/
worktime:
DayTime
Monday7 AM–8 PM
Tuesday7 AM–8 PM
Wednesday7 AM–8 PM
Thursday7 AM–8 PM
Friday7 AM–8 PM
Saturday9 AM–5 PM
Sunday10 AM–5 PM




Name: D*** B***
Date: 2024-06-22 13:45:57
Rating: 5
Comment: Great option if traveling.They have a rush feature if you need service within 24 hours. They package your clothes in a nice to go bag too that’s worth keeping if traveling.All in all, they took great care of my garments… even the more delicate ones.Would trust and use them again! Thanks Mulberry!

Name: E** J***
Date: 2024-06-14 15:21:58
Rating: 4
Comment: Quick turnaround time.Alteration team works magic!

Name: J*** W*****
Date: 2024-06-03 16:03:34
Rating: 5
Comment: Best service in town. Highly communicative and professional drivers. Your clothing will come back looking better than when you bought it. These tailors and cleaners know exactly how to handle every high-quality fabric and will never damage your clothing. For all men that have extremely expensive suits I highly recommend.
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Name: E*** S******
Date: 2024-06-02 17:57:30
Rating: 5
Comment: I took pants in for a hem, and I needed a new button (and button hole). I was told maybe Id need a snap instead of a button bc the person I spoke to didnt think they had the machine to add a neat button hole, but when I picked it up, it had a neat new button hole. Its what I wanted exactly, thanks 👍

Name: A***** P****
Date: 2024-05-22 18:08:10
Rating: 5
Comment: Fig is the greatest and I just can’t say enough great things about him and my experience at Mulberry. House fire - terrible situation and he literally gave me the most sincere attention and help in deciding how to best get the smells out. I will never go anywhere else for dry cleaning!

Name: G*** M*******
Date: 2024-05-15 18:16:03
Rating: 5
Comment: Reliable, efficient and responsive to any concerns.

Name: A*** K****** C********
Date: 2024-05-10 01:26:11
Rating: 5
Comment: Professional, thorough, friendly

Name: J******* S*****
Date: 2024-05-10 00:38:15
Rating: 5
Comment: Good dry cleaners and alterations. Riley makes the store and is very helpful and friendly.

Name: M****** M*******
Date: 2024-05-08 23:18:52
Rating: 5
Comment: Excellent. Welcome environment - fresh, clean and immediately makes you confident that your clothes are going to be treated with care. Results are excellent as well. Now my regular dry cleaner and alterations goto.

Name: A****** V****
Date: 2024-05-03 22:29:11
Rating: 1
Comment: Really terrible service. Asked to get a shirt dry cleaned and they laundered and shrunk it instead after receiving the shirt 2 days late and not delivering the shirt.The staff was curt and rude and did nothing to fix the problem. There were multiple errors and we don’t trust this spot to launder anything we care about.

Name: T**** B*****
Date: 2024-04-30 22:56:33
Rating: 5
Comment: Great job. Ahead of scheduled delivery date. Friendly staff.

Name: A*** J*****
Date: 2024-04-29 15:31:16
Rating: 1
Comment: Dropped off a pair of pants to get altered here, and their trainee initially quoted one price. The tailor called back two days later (a day later than they originally said) to confirm and then told me the price was 2x what they initially asked because the trainee misquoted a price. Was sure that at minimum would get an apology for the mistake, but I was amazed at how rude and unprofessional the staff behaved as we discussed the issue. Don’t think I’ve ever had a small business be so brutal.Out of principle I went ahead and picked up the pants without the alteration and walked it down one block to another business who was 2x more polite.Will never come here again

Name: K**** L**
Date: 2024-04-24 21:15:21
Rating: 5
Comment: Great app and decent pricing. Dropoff is seamless and you are notified every step of the way so theres no questions on the status of your clothes. Theres even an option to pickup your order early if needed. Definitely a great service which Ill use again.

Name: J** H
Date: 2024-04-23 17:36:41
Rating: 5
Comment: I appreciate that they came straight to the concierges desk to pick up my laundry. The wash and fold service was exceptional, leaving me nothing to desire.

Name: J** V
Date: 2024-04-16 00:26:12
Rating: 3
Comment: Receptionist was upset. I think if you a front desk clerk smiling to customers MUST a requirement as part of your job description. I Will think twice about retuning, her name is Luisa!

Name: J*** A********
Date: 2024-04-09 16:25:38
Rating: 1
Comment: Recently had a few suits dry cleaned here and they damaged either the pants or jacket for every one of them.I can see why they dont care about their terrible customer service and are comfortable adding random extra charges because I cant imagine anyone ever going back.The owner response is below; the account is in my wifes name, and when she contacted them about it, before I left the review, they were completely unhelpful and very rude. Apparently they dont fix problems unless you give one-star reviews here, and even then I dont know if they fix problems or just offer to.

Name: D* R***** L*******
Date: 2024-04-08 18:12:29
Rating: 5
Comment: If you want a dry cleaning service providing triple e Customer Service who stands by their service of Excellence, Exceptional & Extraordinary... Mulberrys is the very best!-Dr.Ronnie R.

Name: K*** S
Date: 2024-04-08 16:39:38
Rating: 5
Comment: Went in for repairs on 5 pairs of damaged jeans. They patched the holes well and at a great price compared to other places in the area Id done research on.Theyre also just the nicest people. Thanks yall!

Name: S****** C******
Date: 2024-04-06 12:59:27
Rating: 1
Comment: Destroyed 6 out of the 8 buttons on my tuxedo and all 3 collar hooks on another shirt on the same order. Was not expecting such poor quality, nor expecting such issues to make it through their QC process. The broken buttons were not returned to me, the garments were simply returned to me as though there was no issue. Discovered the issues when I needed to wear the clothes, and had to use safety pins instead of buttons. Unacceptable service.

Name: T***** S***
Date: 2024-03-28 20:00:19
Rating: 5
Comment: Good service

Name: K****** N*****
Date: 2024-03-05 20:39:20
Rating: 5
Comment: Great service

Name: P**** G******
Date: 2024-02-19 17:17:25
Rating: 5
Comment: Easy peasy and reliable. The rare time there was an issue courtesy and solution oriented customer service was helpful.

Name: L* T**** P*****
Date: 2024-02-13 21:51:26
Rating: 5
Comment: Great service!!!!!!!!!!!

Name: R**** T******
Date: 2024-02-13 21:18:00
Rating: 5
Comment: Anna is fabulous at alterations. Thank you!

Name: L*** S********
Date: 2024-02-12 21:49:31
Rating: 5
Comment: I use Mulberrys delivery service and its been so convenient. I usually use the texting system to easily opt into a pick-up on one of the days they offer, and they reliably drop off the dry-cleaned bag later that week or the following available day. They also ring by doorbell so Ive never run into issues regarding the handling of my stuff. I recommend it.

Name: P****** B****
Date: 2024-02-08 09:08:35
Rating: 5
Comment: Reliable and friendly service. Grateful for their flexibility with our specific delivery needs. Items are always returned organized and in tip top shape.

Name: G*** D*******
Date: 2024-02-08 00:47:58
Rating: 5
Comment: Simple and seamless.

Name: P*** C**********
Date: 2024-02-02 23:30:47
Rating: 5
Comment: Quality work!

Name: S***** B**********
Date: 2024-01-31 15:59:04
Rating: 5
Comment: Service is top rate! Charlie takes care in all our dry cleaning needs!

Name: K**** G****
Date: 2024-01-30 04:26:23
Rating: 5
Comment: Driver is always on time - overall great service!

Name: M***** B******
Date: 2024-01-29 22:07:15
Rating: 5
Comment: The best cleaners service around,!

Name: G** G** W*******
Date: 2024-01-26 22:46:47
Rating: 5
Comment: Great cleaners; things come back looking like they were just purchased. What a relief not to have to take and pick up my laundry. They even sent me a Holiday card.

Name: N**** R*******
Date: 2024-01-24 01:15:04
Rating: 1
Comment: Miss-delivered dry cleaning to wrong neighborhood. I had to call every delivery locker location in a 3 mile radius to find where my things were. Absolutely zero communication. Calling the customer support for last 3 days, no answer.

Name: M***** A*****
Date: 2024-01-22 19:48:30
Rating: 5
Comment: They do a great job.and it is so easy. Just put your items in a bag on your porch the night before and get yoyr items delivered on your next route day.

Name: E**** P**
Date: 2024-01-15 02:16:36
Rating: 1
Comment: I left a ring and a necklace in the pocket of a jacket I sent to them by mistake. I called right away, and they said it would be in the return bag. I never received them. So disappointing. I wont go back.

Name: K****** L****
Date: 2023-12-24 18:41:06
Rating: 5
Comment: The Best in the West; oh TESS👏🏽

Name: T***** H*******
Date: 2023-12-10 22:26:25
Rating: 1
Comment: Terrible customer service.

Name: K** T******
Date: 2023-11-27 21:23:29
Rating: 1
Comment: Unacceptable. Mulberrys used to be a perfectly fine dry cleaner, but we are now on the third item of mine that they have completely ruined, without apology or restitution, and after spending thousands and thousands of dollars here I am D-O-N-E with this place. First a silk gown that they destroyed the fabric backing of, then a woven rug that was a streaky discolored nightmare when it came back (but its supposed to be okay because they didnt charge me for the cleaning.) Both of which I forgave because mistakes happen, and Toni the former manager did all she could to make things right. This last time it was a delicate vintage Gucci scarf my mother gave me that Mulberrys immersed in some kind of solvent and twisted (agitated according to their official report) until the colors ran, and they had the nerve to say it was a manufacturers defect?! That scarf survived 30 years of regular wear and cleaning just fine before it met Mulberrys. A nightmare. Do not give these people anything you care about. They will ruin it, not tell you about it, give you back your item and pretend they didnt notice, then when you do and call their attention to the damage, they will blame you for it. Unacceptable. If you have nice things, use Peninou, the French laundry.

Name: N******* P*******
Date: 2023-11-14 00:35:08
Rating: 1
Comment: HORRIBLE SERVICE. I dropped my suit off to be cleaned and after a week I came to pick it up only to find out that they lost my suit. I have called and gone into the store everyday this week and still have not been able to speak to a manager about the issue. Horrible customer service.

Name: T****** T*****
Date: 2023-10-21 16:24:32
Rating: 1
Comment: Chargeed two different prices for two identical cashmere sweaters.

Name: K***** S******
Date: 2023-10-09 01:18:24
Rating: 5
Comment: AMAZING service!! Would absolutely use again.

Name: S**** D******
Date: 2023-09-03 00:53:59
Rating: 1
Comment: The WORST experience with a dry cleaning service, ever. I dont normally post reviews but I think everyone should be warned to never entrust your clothing with this company. I bought this dress for a wedding in June 2023. I wore the dress ONE TIME (at said wedding) and dropped it off the next week for cleaning with Mulberrys. When I picked up the dress, it was completely ruined, with no hope of repair. I immediately called in to the store and spoke with the manager, who told me to drop off the dress so that they could open an investigation. Weeks went by. WEEKS. I called in multiple times each week and the manager was never able to come to the phone and did not once return my call. Finally I was told that I would need to call the cleaning facility where the actual garments are cleaned (which was the first time I learned that the clothes are not cleaned on-site). After calling the facility, I then received an email that my dress was damaged in the cleaning process. They offered me a $170 credit as a consolation.I explained to them that I had zero intention of ever using their services again and provided the receipt of my dress, which cost $350, and asked that they reimburse me for the cost of the dress they ruined. They continued to claim that their Terms and Conditions would not allow coverage of the full amount. We had to go back and forth for almost two months before I finally relented and agreed to a $200 check. I essentially PAID THEM $150 to ruin a dress, that they kept.I dont have time or energy to fight them anymore. And they know that. Its so shameful that they think this type of behavior is acceptable. Please, I urge you to read the countless other reviews of people like me (who have been wronged), and do not give this establishment your business. Their list of egregious behavior is easy to find online and I cant stand the thought of more people losing money to this scam of a company.
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Name: j**** o
Date: 2023-08-23 17:39:48
Rating: 5
Comment: Excellent customer service and quick turn around time!

Name: R*** A****** R************
Date: 2023-08-05 19:55:49
Rating: 5
Comment: Great and quick service. Kacper at the front desk is very friendly and helpful.

Name: A******** P*
Date: 2023-08-02 21:44:44
Rating: 5
Comment: Fast & Reliable! Friendly Staff

Name: C********* L******
Date: 2023-07-08 22:58:03
Rating: 1
Comment: I do not recommend for nice fabrics/ expensive items of clothing - This review is for a dressy, silk shirt that was dry cleaned at the Townsend St. Mulberrys location in October 2022. The entire shirt was severely faded after the service, and the spots I had identified were still there.When I dropped it off, I tried to explain the nature of the fabric, that it had never been dry cleaned before, that there were just a few spots that needed attention, but the woman who took my item didnt seem to take any care in noting these things down, to the point where she was cutting me off as I was trying to explain. I should have listened to my gut in that moment and NOT left this shirt to be cleaned. When the shirt was returned, I noticed the card attached had stain marked nowhere near where the actual stains were. The other side of the card hadnt been filled out at all. Perhaps if she had taken an extra minute to walk through the prompts on the card WITH me, the outcome would have been different. Very disappointed in the whole experience.
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Name: J**** x*
Date: 2023-07-06 07:31:22
Rating: 1
Comment: Worst experience of dry cleaners. Would not recommend to anyone. Got my Canada Goose jacket damaged. Melted buttons and stained. OVER 1 Month after I returned it, haven’t gotten and single response back. Probably will file a lawsuit.

Name: A******** O******
Date: 2023-06-15 18:52:37
Rating: 1
Comment: Clothes were not on time and the response from the front desk person was unapologetic and even rude. Looking at their reviews its pretty obvious that many people had to deal with terrible customer service and their 5 star reviews come from 1 review accounts - shady.

Name: D*** S****
Date: 2023-06-09 20:45:01
Rating: 1
Comment: Lost one of my pillowcases, added stains to my comforter. Threw the entire set away because of them.

Name: B** G****
Date: 2023-06-06 22:37:00
Rating: 3
Comment: Honestly its just really expensive. Its more expensive than drycleaning at some hotels... $20/item, even if its a tie or a plain shirt.

Name: M*** Y**
Date: 2023-05-17 23:59:47
Rating: 1
Comment: Terrible service and unreliable. Was quoted $15 for a jacket cleaning - then told by text it was delayed. Came in a week later only to be told the jacket couldn’t not be serviced because it had a bit of leather trim. Anything leather costs $104. There was barely any leather. Not convenient, not helpful and automated messages only without human support

Name: J******* J********
Date: 2023-05-01 21:42:35
Rating: 1
Comment: We hemmed a pair of jeans and a pair of pants. The $200+ jeans were hemmed too short and wasted. The legs of the other pair of pants were cut different length. Such a bad experience.

Name: M** K**
Date: 2023-04-13 13:41:57
Rating: 1
Comment: I had a real issue with their pricing (had two jackets, a pair of suit pants and a tie dry cleaned which came out to an absurd $76).I rarely had much issues with them in prior cleans, but they had a bunch of unexplained add on charges. While they pride themselves for quality and I have no issues with that approach, their lukewarm response from customer care was enough to stop using dry cleaning from this location

Name: J********* U***
Date: 2023-04-03 02:33:28
Rating: 5
Comment: I dont own an iron. I wear button-down shirts for work and even if I had an iron, Id have to watch a YouTube video to learn to properly press my shirts and thats not going to happen. Amanda is a new trainee at Mulberrys Garment Care in South Beach. She greeted me as soon as I entered and asked if I was dropping off the shirts I was placing on her counter. I said yes, and I also have a pickup. She asked my name and quickly found my order on her carrousel. I have a no-plastic-bag selection on my Mulberrys profile and Amanda noticed this with approval. I paid for my laundered and pressed shirts and Amanda thanked me kindly for my business. Amanda is a kind and appreciative sales associate and she quickly got my pickup and drop-off processed, sending me on my merry way with freshly pressed work shirts with a smile on my face. I highly recommend Amanda and Mulberrys Garment Care in South Beach!
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Name: N**** A*****
Date: 2023-03-23 17:11:47
Rating: 1
Comment: I used to love the convenience of having Mulberry pick up and take care of my dry cleaning. All was great till they lost an item they picked up. I would’ve even counted that towards some sort of miscommunication or mistake; however, a month has gone by since and they have not done anything about the missing item. They finally asked me to fill out a questionnaire after 3 weeks of me contacting them, only no one ever followed up on that either.Service and quality was great for 4 years, until it was not! And the way they handled the missing item was subpar to put it politely. My item is still missing and they are yet to address it or issue a refund or …//Update on March 24As of right now, not only have they not done anything to fix the problem, but also they have failed at simply reading and cross checking my emails, screenshots and notes. After couple of months now, they finally wrote back to me insisting that the order was delivered! This shows that they didnt even read any of the forms I filled out or emails I sent, as the date of the pickup was clearly communicated, and they sent me a screenshot showing a previous order being delivered days before the pickup. Funny how the order was delivered before it was picked up! Goes to show the lack of attention to details.

Name: N***** M*****
Date: 2023-03-14 22:13:24
Rating: 3
Comment: It’s pretty expensive for dry cleaning and minor alterations, and the quality of what you get doesn’t justify it. I’m not planning to come back. Other places are better quality for cost.

Name: G** U*
Date: 2023-03-14 17:36:05
Rating: 1
Comment: My favorite jacket was completely destroyed by your service!! And cannot be fixed unless you put a huge patch! I am beyond devastated! Do you think you can just send the damaged item back to the customer with no acknowledgment??I am beyond upset and will never ever use your shady service!Your business does not deserve clients! We trust you with good work and in return all you do is loose items and destroy peoples belongings! Shame on you!! Before you lost my items and didnt even follow up after multiple emails! Clearly you dont care and respect your clients.I am done with your shady business!
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Name: A**** W*******
Date: 2023-03-14 01:10:46
Rating: 5
Comment: Mulberry’s has been amazing for wash and fold while my washing machine has been out of commission. The staff are great here and so friendly! Fig has made everything seamless each time. Also love that they have Hi-Chews for people!

Name: B*** L**
Date: 2023-03-03 22:00:46
Rating: 1
Comment: AVOID AT ALL COSTS!Worst service ever!I decided to get cleaning service on my recently purchased purse at this store based on its Google reviews back in January just to get it damaged. I dropped my purse off at the store for investigation, hoping to get it repaired or compensated, and it’s been almost 2 months since then without any progress - they don’t update you unless you ask, and even if you are lucky to get their response, it’s full of nonsense without any concrete next steps and expected timelines and outcomes. I also contacted the store manager just to hear that it’s beyond their responsibility and control as damage was made at the lab. Looking at the reviews, it seems like there was a change in management, and the recent reviews align with my experience. I’m so disappointed in how they handle and respond to their unhappy customers with no one taking full accountability to resolve the issue - I’ve had my belongings damaged in various occasions, and without a doubt, this is the worst service I’ve ever gotten from a service provider! I don’t understand how this place has >4 star rating. At this point, I don’t even know where my purse went, and they’ve had my purse longer than I have.

Name: J****** S****
Date: 2023-02-21 16:28:12
Rating: 5
Comment: Premium experience end to end. Friendly staff (Michael) went above and beyond. Learned they deliver to my building. Even their hangers are a cut above the normal flimsy wire hangers.

Name: M***** R*******
Date: 2023-02-15 17:26:37
Rating: 1
Comment: I have been a customer at Mulberry’s since June or July of 2022. I bring in clothes and a lot of clothes once or twice a month. This past month I brought in a jersey that I wanted to wear for the Super Bowl. Come to find out the day my clothes were supposed to be done I did not receive an email alerting me of that. In my head I am thinking my clothes aren’t done which they weren’t on the day I was promised they would be.I called the store and left a message, no one cared to respond back to my voicemail. I left a message through Mulberry’s website to contact me and no one bothered to contact me either. Very upset because I did not get my jersey on time to wear for the Super Bowl. I am sure there have been other times where I was promised a date and my clothes were never finished, but I never cared because I didn’t need them, but the day I did need them, they were not available. Spoke to the store manager and he claimed that the phone system was giving trouble which is a complete lie because I called twice after and someone picked up the phone.Mulberry’s lost a good customer who came in monthly and brought a whole pile of clothes every time.

Name: R***** Z**********
Date: 2023-01-10 23:27:18
Rating: 1
Comment: I used to love Mulberrys and had a very favorable opinion of them, until recently. Staff were always super friendly and helpful, and I was always alerted to my clothes being ready in a timely manner - usually ahead of schedule. I was even given several coupons for being a returning customer, which was a nice touch!Within the past 3 months, this place has seriously gone downhill. It seems as if there is a new owner/management, because the staff seems to all be new and have no idea whats going on. They havent alerted me to my past two items being ready and Ive had to call the store to find out where they were. But they never seem to answer the phone anymore, so I have to call repeatedly and leave voicemails to get to anyone.Due to Mulberrys being convienently located to my apartment, I still used them to clean and preserve my wedding dress. Big mistake. Ive been calling every few weeks for 2-3 months now trying to get an ETA for when my dress might be completed. Then, today, I just received an email saying that my item has been ready for over 30 days and that I will be charged a $10 storage fee! You could imagine my shock at seeing this! I called and called the store, left a voicemail, and called again until I finally got to someone. The manager assured me that it was an automated message and that I would not be charged, but still this situation has confirmed that I will not be using Mulberrys ever again.Really sad to see such a great business fail.Editing to add: I just went and picked up my wedding dress and when I walked in I found the staff arguing with a customer about the price of a dry cleaning item. Though the price was only ~$20, I was raised to believe that the customer is generally always right, and I was shocked that the staff wouldnt just comp this womans dry cleaning. She left without the item because they wouldnt let her take it without paying, and a manager would only be in on Friday - 3 days from now. Just solidifies my choice to not come back here.

Name: R** B*****
Date: 2022-12-28 21:24:27
Rating: 5
Comment: The service and quality is very good. Amy attention to detail and alterations are at at a high level.

Name: M******* R***
Date: 2022-12-04 20:44:02
Rating: 1
Comment: Unreliable. Went with a pile of clothes at 4pm only to find a sign that said gone to bathroom until 4:30pm. After knocking (and woman inside ignoring me) someone answered and said I cant take that, Im on break).

Name: D**** G*****
Date: 2022-12-03 05:01:52
Rating: 5
Comment: So I was supposed to get my clothes today at 4 and because of a misunderstanding they were not available to do it, but the manager Aaron did everything even after shift to make it happen, very happy with the manager and how he deal with everything
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Name: E*** S******
Date: 2022-11-11 13:56:51
Rating: 5
Comment: Tidy attentive humorous staff and exceptional results at a decent price point makes this cleaner my go-to hands down! Great job!

Name: P T
Date: 2022-11-04 17:47:17
Rating: 5
Comment: Clothes came back ahead of scheduleand in great shape. No mishaps, and they provided wood hangers which was a nice touch. Ill be coming back here for my dry cleaning again for sure.

Name: M******* B*******
Date: 2022-11-02 15:19:43
Rating: 5
Comment: Fast and easy alterations

Name: a***** k
Date: 2022-10-29 21:19:04
Rating: 1
Comment: Mulberry’s destroyed two of my favorite items of clothing. Stuck visible bar tags to the outer side of my jacket and pants, I asked for them to be removed, and this is how they were returned - with holes and stains. I am so disappointed. Use any other dry cleaner in San Francisco besides Mulberry’s.
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Name: M*** P
Date: 2022-10-12 21:53:54
Rating: 1
Comment: Even if stains are not removed, you should pay 100%. Very unexpected.

Name: S** S** P
Date: 2022-09-20 05:31:37
Rating: 1
Comment: Not worth the price, managements attitude is very bad. Their app is the worst, it sucks up all your time and can’t process order.Manager does not have any people skills, it’s as if she is rooting for the business to fail. $20 Promos for first time purchases are a scam- be wary of the conditions and their bad system, it’s just not worth the headache and time.Finally even when I wanted to think about the high price and come back, they were really cheap about needing their safety pins back from the measurement. I’m definitely not coming back to this place to waste my money

Name: N***** L****
Date: 2022-09-06 14:23:37
Rating: 2
Comment: Service is fine. Way too expensive for dry cleaning.

Name: R**** D**
Date: 2022-08-31 16:02:05
Rating: 5
Comment: Toni was wonderful! She made the experience worth coming back a second time. We are now regulars at Mulberry’s. Thank you Toni!

Name: A**** C*******
Date: 2022-08-31 05:00:50
Rating: 5
Comment: I switched over to them a few months ago to clean and press our family business’ employee uniforms. They never miss a pick up/delivery, super timely service and A+ work all around. Such a relief to find a reliable service!!

Name: M****** F******
Date: 2022-08-23 19:07:37
Rating: 1
Comment: Ive been a happy customer for years without issues until 2 months ago when they lost a shirt. No biggie right ? it happens. Except theyve been stringing me along for all these months trying to not issue a refund, first tried to convince me it never happened, then assured me a supervisor/manager would call me.. which of course never happened. Im not sure if its dishonesty or incompetency, just hope they dont lose anything of value you bring to them. They definitely lost a customer.

Name: E*** M*******
Date: 2022-08-22 20:48:24
Rating: 5
Comment: Top notch business - they have done a few fixes / alterations and everytime we have been impressed with the speed / quality / price. There were items I thought were beyond repair and they were able to bring them back to life. Great company!

Name: R*** L*****
Date: 2022-08-22 04:02:09
Rating: 5
Comment: Been coming here for years. I’ve always received Incredible customer service and have always got items on time! Thank you mulberrys!!

Name: S****** M*******
Date: 2022-08-22 02:09:48
Rating: 5
Comment: They fixed my purse that I thought was ruined!!! So amazing! Would definitely recommend!!

Name: G****** A****
Date: 2022-08-22 01:21:12
Rating: 5
Comment: This place rules. Stop crying about shirts. Itll be ok.

Name: D**** B****
Date: 2022-08-22 01:04:21
Rating: 5
Comment: Prompt, friendly service and exceptional care was taken with my items. I wouldnt think of going anywhere else!

Name: K******** L**
Date: 2022-08-21 21:38:47
Rating: 1
Comment: This is my first time using Mulberry’s. I was hopeful and really wanted to give them a try. However, 3 terrible issues occurred:1. They shrank my suit pants. (I specified dry cleaning, so don’t know what they actually did with my suit pants that they shrank)2. They mixed up my dress ($300+) with somebody else’s3. Part of the dry cleaning order was delayed and I was notified on the day which I was originally promised deliveryAny of these issues alone would be unacceptable, but for them to occur in one order (and my first order too) really made me question their legitimacy. I have dried cleaned my stuff for years and never have had any of these issues happen. I’m still waiting on hearing back from them and will update with their resolution, if any.

Name: B****** B******
Date: 2022-08-21 20:27:18
Rating: 5
Comment: Toni is great!

Name: r*** m
Date: 2022-08-08 21:19:20
Rating: 5
Comment: Very happy. The people that work here Monday-Friday are super awesome and very kind. The clothes came out fantastic! Definitely will be coming back and would recommend to everyone.Cant say much for the gentleman that closed early on Saturday and locked out customers before giving them there clothes. That was disappointing but made right by the staff on that following Monday.

Name: G***** L**
Date: 2022-07-27 23:18:46
Rating: 5
Comment: Nice and friendly service

Name: C****** D******
Date: 2022-07-26 15:40:10
Rating: 5
Comment: Great services from Toni at their Marina District location - we needed wash and fold in the middle of a vacation trip - they took care of it quickly - 5 stars!

Name: j***** D*******
Date: 2022-07-26 01:57:59
Rating: 5
Comment: Dry cleaning service is fast right clothes in on Friday ready on Monday

Name: P******** Y* (*******
Date: 2022-06-06 23:16:20
Rating: 1
Comment: I don’t know where have my black coat gone. I went to this store several times and their service is OK, like 8/10, and this time I sent 2 items for alterations. That was 4/14. They said the job will be done on 4/21. I came by last week and only got my purse picked up, the girl in the front desk told me another of my item, a long black mix wool coat will be ready tmr. So I came back yesterday (approximate after 5 days from last time) and want to pick it up, the guy told me the service has been canceled? Ok so you canceled the service then where is my coat? He didn’t gave me the answer and seemed he didn’t know what is service been canceled mean, but he called his manager and told me the manager will contact the next morning. Today I didn’t receive any call from them, however, I called them 4 times today in 4 different times instead, no one answered the phone! That is totally fine if they don’t have the work done, but now I see is my coat is missing and no one even give me a call or explanation about this.New updates: Today is 6/6/2022, after almost 2 months, still no replies, no messages, no calls from anyone in the store. I emailed the address they listed below 2 weeks ago, I didn’t even get a word from that. I highly doubt if there is a person that responds to address this issue. I came to the store again one week ago, the guy said he will tell the manager to call me back the other day. Not surprised at all I didn’t get any call back. Don’t come to the store, this is what will happen to you if they lost your clothes.
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Name: Y* S**
Date: 2022-06-02 22:30:04
Rating: 5
Comment: The new manager Nicole is very nice and responsible!

Name: A***** K******
Date: 2022-05-30 14:01:06
Rating: 5
Comment: Toni @ Mulberry’s went above and beyond to help me in a last minute rush with my dry cleaning and personally made sure my order was delivered before my flight overseas. Great Service

Name: C** Z**
Date: 2022-05-26 03:28:21
Rating: 5
Comment: I asked for boxed shirts and didn’t expect this perfection. Thanks
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Name: P***** V***
Date: 2022-05-26 02:27:53
Rating: 1
Comment: My family have been loyal customers for the past few years and unfortunately the quality of service Mulberrys provides has significantly decreased. I arrived to pick up an alteration that was promised by a specific time (I also paid rush prices to confirm this time with the seamstress & cashier) and was told that my pant wouldn’t be ready for another day. Mistakes happen, but there was absolutely no communication regarding the delay. There are much more reliable options in SF at this price point.

Name: V******* K****
Date: 2022-05-11 03:05:37
Rating: 3
Comment: Unfortunately they didn’t manage to clean properly my Burberry trench.

Name: C****** W***
Date: 2022-05-05 16:57:37
Rating: 5
Comment: Nothing but good things to say reasonable prices, excellent service, friendly staff

Name: A**** L**
Date: 2022-04-26 15:44:30
Rating: 5
Comment: This South Beach (244 Townsend St.) Mulberrys location is our go-to neighborhood dry cleaning shop. Toni, the manager, knows me by name and has been hospitable, kind, and helpful every time I pay a visit.When it comes to a local dry cleaning service, we look for consistency, pricing, and timing of turnaround. I believe this Mulberrys is working through a number of improvements to ensure every customer receives the same kind of experience I got. Highly recommend if you are looking to have your items well taken care of!

Name: P**** S*********
Date: 2022-04-01 22:14:29
Rating: 2
Comment: Extremely disappointed in this business and will never be back. I had tried to apply a coupon online, which said that it took. I was charged full price, so I went to Mulberrys asking for the difference. I was met with an incredible rude employee who told me I didnt know how coupon works and in a condescending and rude manner, told me I was wrong and should learn how to use a coupon. I was able to demonstrate that the website takes coupons, regardless of expiration dates, and that I had used the coupon before it expired. Toni, the manager, stepped in, and promised me should would correct this issue and issue me either a refund or credit towards my purchase. I never received any type of refund or credit to this day. Im appalled by the lack of customer service here, especially since I was using Mulberrys exclusively for my dry cleaning needs, but now I know better than to use their overpriced services with rude customer service and subpar results (some of my sweaters still smell bad after dry cleaning).

Name: D**** T**
Date: 2021-12-28 16:18:32
Rating: 5
Comment: The store is really clean and they offer great cleaning service.
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Name: A****** M******
Date: 2021-12-11 05:18:10
Rating: 1
Comment: The worse cleaner EVER !! They lost 10 of our shirts and refuse to do anything about it! They called me after one month of waiting around until they looked for them to say they reviewed the tapes and in fact I only dropped of 10 shirts and not 20. Although, my account clearly describes in great detail that I dropped off 20 shirts.

Name: D** O***
Date: 2021-12-07 18:12:28
Rating: 5
Comment: Needed patchwork done on a pair of jeans that I cant seem to let go of. A few days later, theyre like new! Worth every penny.

Name: S***** j******
Date: 2021-11-30 17:59:37
Rating: 5
Comment: Amy is the besttttt

Name: B**** T
Date: 2021-11-05 02:57:01
Rating: 5
Comment: Perfect place to get your dry cleaning done! Great value too.

Name: A***** S****
Date: 2021-11-04 15:44:29
Rating: 5
Comment: Laundry and dry cleaning are always completed on time. The results are high quality and the staff is friendly and helpful. Theyre a great asset to the neighborhood.

Name: P***** M
Date: 2021-10-31 17:49:50
Rating: 5
Comment: The alterations were perfect and fast. And the dry cleaning is always impeccable.

Name: M**** K******
Date: 2021-10-28 17:45:20
Rating: 5
Comment: Tony and her team are really great to work with! Im a regular at this Mulberrys because their service is fast and really well done! There have been some recent issues with their cash registers, but Tony and team were great about resolving them!

Name: k*********
Date: 2021-10-18 01:33:41
Rating: 1
Comment: SCAM. The first time I went there was with one of those discount coupons that Mulberrys likes to spam people with. I dropped of my dry clean and showed the coupon to the lady at the front desk she said it would be applied. She didnt do anything that indicated that she was noting it but I didnt think anything of it at the time. A week later I returned and found that the discount had not been applied which was the only reason I even went there in the first place. The lady refused to retroactively apply discount.The second time, I felt that they should at least get a second chance. I returned with another coupon that Mulberrys had been spamming my email with. Again the lady at the front desk said that the coupon would be applied but did nothing to note it.When I returned a week later to pick up my dry clean, the first thing I noticed was that I had been charged more than the list price. I asked the lady why I was being overcharged. She said she didnt know but refused to reimburse me the difference. Furthermore, the discount had again not been applied and the lady again refused to retroactively apply the coupon.Getting spammed by Mulberrys with fake coupons that they dont apply. They lie to your face. Lie about their prices. I will not be coming back and recommend that others stay away from these dishonest people.

Name: S****** F****
Date: 2021-10-17 13:16:01
Rating: 5
Comment: This place is amazing!! Tony was so accomodating & really went the extra mile to help us while we were traveling & short on time. I highly recommend going here-& tell them I sent you!! 😃👍🏻 (Shannon Elizabeth)

Name: M*** E******
Date: 2021-09-24 02:18:05
Rating: 5
Comment: This was the first time i used this location for basic dry cleaning. I dropped off a few shirts and they cleaned, pressed and completed them in 2 days. The team there was friendly and welcoming.

Name: C**** E*****
Date: 2021-09-21 16:56:17
Rating: 5
Comment: Mulberrys is so much more than a dry cleaning business, it is a warm & welcoming neighborhood shop that lets you know youre in good hands. Toni is an absolute stand-out as a business owner - she really cares, has a great sense of humor and ensures your needs are take care of. The alterations I had done were amazing. I also love they you get a coupon every time you have something cleaned. I will save 30% on my next drop off. Ive never seen that elsewhere.

Name: L** R******
Date: 2021-09-06 17:15:46
Rating: 5
Comment: My go-to dry cleaners — I moved to Oakland and still bring my clothes to them — the quality of their work is next level, and so fast. Plus, Toni is amazing — she makes this feel like a neighborhood place, in the best way. She remembers you, shares stories, makes you feel welcome and happy to be there. A total delight.

Name: M******* A*******
Date: 2021-09-02 23:47:54
Rating: 5
Comment: The service at mulberry’s was great. The staff is very friendly and helpful. Toni and Arellye especially were great! They took good care of me.

Name: R D*
Date: 2021-08-22 16:24:40
Rating: 5
Comment: I get my shirts laundered and sometimes alterations done here. The service is excellent and the manager, Toni, always remembers my name and makes mee feel welcomed.

Name: D***
Date: 2021-08-21 17:10:43
Rating: 1
Comment: I had heard such good things about Mulberrys, but they have serious communication issues. The guy behind the counter just seems over it. The female manager was very nice, except she took her mask OFF to speak with me, despite the SF Indoor Mask Mandate. I had called a business day ahead, to the # listed on their receipt, to confirm that I was receiving the promised $10 off and could do curbside pick-up. Was told YES on both. But only $6+ was discounted and there was no curbside, just a long excuse about the San Carlos store and blaming the new trainee. There were no customers in the store and 3 people behind the counter ignoring the curbside text. If you dont offer curbside, dont offer it. And if the discount is $6.12 dont lie and say its $10.

Name: E**** C***
Date: 2021-08-19 10:08:25
Rating: 1
Comment: I called before coming in, the lady who picked up the phone was extremely nice and professional, 5 stars for her; however when I arrived to drop off the garments the receptionist (older African American lady) was extremely rude to me, snapped at me when I responded to her question Howd you hear about us? with Ilive close by. Please take your business elsewhere.

Name: T*** M**********
Date: 2021-08-15 22:10:12
Rating: 5
Comment: Excellent alteration services!

Name: A**** D****
Date: 2021-08-11 21:30:19
Rating: 5
Comment: Tony is always so nice and professional. Everything goes really well.

Name: G*** H******
Date: 2021-08-05 16:34:13
Rating: 5
Comment: They finished early and let me know.

Name: a** D***
Date: 2021-07-30 23:02:14
Rating: 5
Comment: This place was very great and professional. Toni is very responsive to the customers and does a great job, took the time to consult and made sure the alterations were correct and fit well, Toni made sure my dress was well steamed, and re steamed my dress. I thought the price for the alterations was a reasonable price. That really showed me that this business cares more about its customers then money. The work was done in a week which is great . I would definitely recommend this place, everyone there was super friendly and attentive. I would be sure to come back. I also got a $10 off coupon for my next visit .

Name: M****** E*****
Date: 2021-07-13 16:50:27
Rating: 5
Comment: Im excited to have finally found a professional, reliable and quick garment care service in the neighborhood. They pick and deliver, are environmentally responsible, transparent with prices and its a pleasure to walk in see their staff - I always look forward to seeing Toni when I pop in. Highly recommended!

Name: P****** W*****
Date: 2021-07-12 19:42:26
Rating: 5
Comment: I recently moved to San Francisco and all my co workers recommended Mulberry’s. I’ve been three times in the last month and I can see why: the service is fast and effective, the store is bright and spacious, and Toni’s hospitality warm and friendly. They’ve earned my loyalty and I can’t recommend them enough!

Name: M*** G*******
Date: 2021-07-10 17:35:23
Rating: 5
Comment: Very friendly and efficient (and quick!). I loved getting notified by email or text that my clothes were ready for pickup.

Name: S***** L****
Date: 2021-07-07 16:46:43
Rating: 5
Comment: Awesome service, reasonable price — especially in a last minute crunch with the Fourth of July holiday. Will definitely use Mulberrys moving forward!

Name: C******* B********
Date: 2021-07-06 16:39:09
Rating: 5
Comment: The staff was very friendly and able to take care of my needs.

Name: M*** D*****
Date: 2021-07-03 16:25:37
Rating: 5
Comment: Toni is the best!

Name: S**** G******
Date: 2021-06-24 02:24:32
Rating: 5
Comment: Mulberry’s has been my dry cleaner since arriving in SF. The are environmentally responsible, they pick up and deliver, and they have store front services within walking distance of my home. They process my clothes quickly, they’re efficient at the counter, and their staff greet me by name. The only negative comment, which is constructive feedback, their current store hours are not conducive to working people, so I have to often handle my business with them on the weekends only or use the delivery service. Thank you.

Name: J*** X***
Date: 2021-06-12 18:23:07
Rating: 5
Comment: Had a great experience dropping off dry cleaning here. Toni is wonderful - so kind and super efficient.

Name: B**** G***
Date: 2021-06-12 01:42:58
Rating: 5
Comment: The person was professional and friendly when taking my ordered. My laundry was ready at the time given.

Name: C**** B*******
Date: 2021-06-03 05:42:15
Rating: 5
Comment: Toni! Toni! Toni! Toni helped facilitate a rush order for my wedding. After a last minute fiasco with my tuxedo and shirt, I had to buy a new shirt and HAD to have it cleaned, starched and pressed in 24 hours. Toni was able to get it done just as she said. She’s also funny, caring and a joker. Mulberry’s Dry Cleaner has been my dry cleaner for years and I am now a loyal customer thanks to Toni. Thanks, Toni!!

Name: M C*****
Date: 2021-05-29 20:01:46
Rating: 5
Comment: I am a new customer and was greeted by Toni. She has an upbeat/cheery attitude and was thorough in explaining the process of setting up an order via the app. I’m very pleased with the dry cleaning and turnaround time.

Name: L***** G****
Date: 2021-05-28 00:45:16
Rating: 5
Comment: Toni is amazing, such great customer service. Feels like a family run business. I feel so welcomed by Toni every time I go. The cleaning service is great. Always bring tough stains here. Thank you!

Name: C***** S****
Date: 2021-05-27 21:51:46
Rating: 5
Comment: Mulberry rocks, great quality, service and alterations. Toni always remembers your name and is good people!

Name: A***** A******
Date: 2021-05-27 03:01:14
Rating: 5
Comment: I have been using Mulberrys as my go to dry cleaners for 2 months now, they are extremely professional, meticulous and fast turn around service. Toni has been extremely helpful and friendly, and has an amazing memory to remember my name as soon as I walk through the door. I felt welcome and havent spent more than 5 mins in there before Toni has me sorted with my items. Toni is absolutely fantastic and I cant ask more of such an amazing service.

Name: S***** A*******
Date: 2021-03-13 18:11:26
Rating: 5
Comment: Their dry cleaning and alterations are top notch. They always ready when stated or earlier. Friendly staff. I havent used pick up and delivery because I work down the street from them.

Name: M** H*****
Date: 2021-03-06 02:16:08
Rating: 5
Comment: Toni and Fernando were wonderfully kind and accommodating. Went here for the first time recently and felt like the process was smooth and easy. Appreciated the small business/family-owned feel that they had; will certainly be coming back.

Name: H** �*** C**** C***
Date: 2020-12-10 23:38:45
Rating: 5
Comment: I love their fast delivery service.

Name: M***** P***** D******
Date: 2020-01-21 22:31:55
Rating: 4
Comment: Toni is great. She is super conscientious, so that even when small spots get this she will give you a credit and put a rush on that you get your garments back in perfect condition.

Name: M**** L*
Date: 2019-11-05 16:41:58
Rating: 1
Comment: I would give this place zero stars if it was an option.After this place bought laundry locker everything fell apart. They completely lost my clothes and its been 2 months of my constant following up, but hearing nothing. At one point the lady at the store sent out and email to the delivery team and the response that came back was I have no clue. I SOLD the order the other week when clearing out overdues. VERBATIM. I still have the email to prove it. This was coming from Ryan Herran the Director of Operations, he obviously know I was copied on the email. But clearly they dont take customer care seriously, and doesnt seem to be doing anything to solve this issue.Do NOT use this service if you hope to have your clothing returned!

Name: s******** E****
Date: 2019-08-16 01:19:44
Rating: 1
Comment: I placed a second order with mulberry’s and they lost a blouse. No one responds to email support and the 800 number says wrong extension.Many people in my building have complained of the same issue.I am still waiting to hear a response.Do not use mulberry’s.

Name: S****** M*****
Date: 2019-07-22 00:47:09
Rating: 5
Comment: East
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Name: D**** Y*
Date: 2019-05-30 05:11:05
Rating: 5
Comment: Alteration is very good !

Name: E Y***
Date: 2019-04-14 06:48:56
Rating: 5
Comment: Fast and efficient service!

Name: M****** D******
Date: 2019-03-24 23:33:19
Rating: 5
Comment: Great service, they are fast and offer great quality!

Name: B**** L****
Date: 2019-03-06 04:19:20
Rating: 1
Comment: This is one of the worst customer experiences I have ever had with a dry cleaner. They stretched a pair of jeans of mine, I took them back, all they did was clean them again- that didn’t take care of the stretching. Now my pants have been under “investigation” for over a week and a half with no update. Everytime I call, they say they will call me back and it never happens. Worst customer service experience ever!Update - they refused to take responsibility for the pants and blamed it on the “fabric”. Funny thing is that I had three of the exact same pairs, just in different colors and 2 were just fine. Lose a customer that would spend 200+ a month over a $220 pair of pants. Idiots.

Name: V**** S******
Date: 2018-09-13 22:12:10
Rating: 2
Comment: Expensive prices even for SF,-Lost a few articles of clothing so i called them which lead to a conversation saying the clothing had been returned to me based off their data. (which as previously stated it had not been)They found it in the same day (after saying they didnt have them and it was already picked up) and relayed the message to me that it was the delivery driver at fault...

Name: W**** B**
Date: 2018-05-31 04:32:29
Rating: 1
Comment: Unreliable, and arrogant staff. Over promised and messed up my order. Do yourself a favor and avoid this place! I spoke to a supervision about my experience and all they did is try to make me feel like it was my fault and was acting very condescending.

Name: A**** A****
Date: 2018-05-21 13:38:29
Rating: 1
Comment: Poor service, misleading and unreliable

Name: B*** S******
Date: 2018-02-16 03:21:15
Rating: 5
Comment: Great friendly staff, but most importantly, great service and product.I come from farm land in Pennsylvania, was concerned about the pricing at first, but the quality of end result is pretty darn good.

Name: J**** S***
Date: 2018-02-06 03:17:45
Rating: 5
Comment: 👍🏻

Name: E**** W*******
Date: 2018-02-02 06:34:27
Rating: 5
Comment: Skip Rinse and Washios dry-cleaning and opt for Mulberrys instead.

Name: P**** K****
Date: 2018-02-02 05:26:27
Rating: 5
Comment: Great dry cleaners, excellent service and they notify you via email when your clothes are ready to be picked up!

Name: G***** T****
Date: 2017-12-29 17:02:14
Rating: 2
Comment: Quietly increasing the prices by 13% following the Green Street acquisition.

Name: A******* C******
Date: 2017-12-12 22:48:19
Rating: 1
Comment: I was charged incorrectly for 2/4 items. I had 3 (wool) sweaters and one dress and was charged $60. Upon further inspection I realized I was overcharged $3 per sweater. When I discovered this, the front desk staff seemed more annoyed than apologetic. Will not be returning and would not recommend.

Name: T*** V*
Date: 2017-11-21 19:24:52
Rating: 5
Comment: Awesome service! I ask them to use bleach but they say bleach will damage most of the items so they dont use it at all but try other natural alternatives. Highly recommend because they truly care!

Name: D* V***** M******
Date: 2017-10-26 09:50:18
Rating: 4
Comment: Overall a good experience but a bit expensive

Name: S*** G***
Date: 2017-09-24 22:57:33
Rating: 1
Comment: Count your Clothes! missing Calvin Klein underwear and Pjs :(While visiting San Francisco, we dropped a luggage for wash and fold and some shirts... When we We picked up the order.. the young lady almost forgot to give us back the luggage, and once we got to the hotel we realized - we were missing clothes ! too late, bc we only were visiting the town for 5 days! and order wasnt small... over $150 i believe...

Name: S*** C*********
Date: 2017-06-14 00:34:45
Rating: 3
Comment: They deliver good service and the items Ive brought there have all come back as clean as expected. For the value, however, their prices are outrageous. I dropped off a dress yesterday morning then picked it up today after 5pm; the cost was $25 for quick dress dryclean. Ive used the regular turnaround time for other items and had similar frustrations over such a high cost. I will not go back again unless I have no other option.

Name: J*** Y* W***
Date: 2017-06-07 23:21:50
Rating: 5
Comment: I am blown away by the little details of this service. new collar stays and cufflinks with every shirt cleaned on shiny new stainless hangers. and the quality of output is wonderful

Name: a**** S******
Date: 2017-04-03 22:58:15
Rating: 5
Comment: I love this place. Fast, great cleaning and Amys alterations are the best!

Name: M***** X*
Date: 2017-03-23 01:20:19
Rating: 4
Comment: Greenstreet is in a convenient location and gets the clothes clean in a timely manner. My only desire is for it to be less expensive!

Name: D****
Date: 2017-01-18 23:53:09
Rating: 5
Comment: Great place to go to, and they always do a good job.

Name: E*** S****
Date: 2017-01-10 17:59:24
Rating: 5
Comment: Fast turnaround, great quality

Name: N*** T*****
Date: 2016-11-04 18:12:55
Rating: 5
Comment: Fast turn around--nice staff

Name: A******** M*****
Date: 2016-10-03 16:50:45
Rating: 5
Comment: The best green and eco friendly cleaners i can think of simply the best

Name: O***** M*****
Date: 2016-08-25 19:37:25
Rating: 1
Comment: I had the worst experience ever with the dry cleaning. They totally ruined my one of a kind dress. Looks like they washed the 100% silk chiffon in water. It has shrunk so badly that its not usable. I am taking my business elsewhere.

Name: S******* S******
Date: 2016-06-30 00:06:55
Rating: 5
Comment: GreenStreets is the BEST dry cleaning service Ive ever used! The first time I used them, I was blown away by their customer service. I signed up online and received a personal email from them (not a stock email)...a personal email from one of their employees, welcoming me. In addition, they made the first pick-up delivery so easy and gave me such peace of mind that my clothes would be taken care of. Customer service, peace of mind, and 5 STAR quality work, is what makes GreenStreets the best dry cleaning service in San Francisco.

Name: A** K**
Date: 2016-05-11 22:33:09
Rating: 5
Comment: I had to get my cathedral length veil cleaned in a short period of time and my first stop was GreenStreets. They contacted me right away with a quote and the estimated time and kept in touch via email - all very responsive and convenient! The veil was ready a day earlier than estimated, which was a big plus as well. I highly recommend GreenStreets!

Name: K**** G*****
Date: 2016-04-13 03:56:29
Rating: 5
Comment: Prompt service, and love the email alerts to let me know when the item is ready to be picked up!

Name: w****
Date: 2016-02-11 00:39:37
Rating: 5
Comment: Excellent alterations, very professional job!!. Also, thy are finishing garments much better, the pressing and the way they are hung has much improved!!

Name: C**** S*******
Date: 2015-10-21 16:06:19
Rating: 5
Comment: Fast, good quality hemming and reasonable prices across the board.

Name: S*** B*****
Date: 2014-03-22 16:51:33
Rating: 1
Comment: Very expensive plus hidden charges. I gave them pants for fitting and they also cleaned them and charged for it even though I asked them not to. They charge twice as other places for a patch!