Mens Wearhouse
category: Men's clothing store, Clothing store, Dress and tuxedo rental service, Formal wear store, Men's tailor, Outerwear store, Shoe store, Tuxedo shop, Wedding store, Work clothes store
address: 100 N La Cienega Blvd STE 122, Los Angeles, CA 90048, United States
Phone: +1 310-358-0748
worktime:
address: 100 N La Cienega Blvd STE 122, Los Angeles, CA 90048, United States
Phone: +1 310-358-0748
worktime:
Day | Time |
---|---|
Monday | 10 AM–9 PM |
Tuesday | 10 AM–9 PM |
Wednesday | 10 AM–9 PM |
Thursday | 10 AM–9 PM |
Friday | 10 AM–9 PM |
Saturday | 10 AM–9 PM |
Sunday | 11 AM–6 PM |
site: https://menswearhouse.com/store-locator/2747
rayting: 3.8
services: Service options: Delivery, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Men's clothing,
Crowd: LGBTQ+ friendly,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
rayting: 3.8
services: Service options: Delivery, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Men's clothing,
Crowd: LGBTQ+ friendly,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
Name: J******* H**
Date: 2024-06-21 18:49:26
Rating: 5
Comment: Rafael made my entire experience from start to finish incredibly personable. He made sure I was taken care of and turned my experience around after I realized I needed to re-tailor my suit. I bought two suits (navy and grey) and had them tailored perfectly with Rafael’s help and expertise.I have been a longtime customer of both MW and Jos A Bank, and this location definitely sets the standard for customer service and professionalism. The staff here are knowledgeable and can immediately tell when something doesn’t fit right. It was great to get their second opinion on everything I tried on.It’s rare to have such a personable suit-buying experience in LA where the folks genuinely want to help, without trying to upsell you a $1,500+ suit. The suits here are reasonably priced and the fit will make you feel like a million bucks.
Name: P**** R******
Date: 2024-06-18 18:37:53
Rating: 5
Comment: Maria (I could have her name incorrect) was so great at helping us with our suit rentals. From top to bottom her professionalism went above and beyond for us. Really appreciate her and the team. Thanks
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Name: W*** G******
Date: 2024-06-13 01:06:03
Rating: 5
Comment: Disregard the negative reviews, the problematic employees no longer work there. I was helped by Heidi and she was kind, quick, and knowledgeable. In and out in about half an hour, including the tailoring for a suit and shirt. Great place.
Name: D*** M*******
Date: 2024-05-21 13:04:26
Rating: 5
Comment: Very helpful staff!
Name: W***** O****
Date: 2024-05-13 01:48:13
Rating: 5
Comment: Excellent
Name: A****** b*******
Date: 2024-05-04 22:27:58
Rating: 5
Comment: Not sure what the girls name was. Latina associate, black hair, 5’6- 5’8 But she was super helpful in assisting me purchase a shirt and slacks. Measurement was to the T. Adjusted my pant length and ironed my shirt! Super happy with the outcome! But definitely one of the more helpful people there would come here again
Name: D**** K*
Date: 2024-03-15 22:27:43
Rating: 5
Comment: Ive rented suits at least once a year for several years and I also buy suits, shirts, ties, and shoes here. Customer service is always on point. The staff is always pleasant and professional.Thanks MW!!
Name: A*** M*****
Date: 2024-02-24 20:41:19
Rating: 2
Comment: Pretty bad service. I asked for my measurements because I’m ready to buy a shirt. After taking my measurements, the rep just went back to the counter and stood there. We were there for 30 min and no one asked if we had been helped. The Joseph Aboud shirt I was looking at was $65 compared to other retailers that had it cheaper, they lost a sale due to poor customer service. Stay away from this place until they retrain their employees to be helpful.
Name: T** M***** G**
Date: 2024-02-21 19:53:44
Rating: 5
Comment: Great staff
Name: D P
Date: 2024-01-27 06:22:37
Rating: 5
Comment: George was amazing, he helped us out with tips how to dress up for a black tie optional event, he was so kind, helpful and attentive to our needs and we left with great buys. Thank you again, George!
Name: M** I*******
Date: 2023-12-07 20:19:43
Rating: 2
Comment: Customer service was below average. Most of the works were sitting around talking about their weekend. I had to come up to them and ask for assistance, none of them approached me. Sad.
Name: E*** F*****
Date: 2023-11-28 22:28:25
Rating: 1
Comment: Horrible prices horrible policies unhelpful staff, do not shop or rent here period
Name: P**** V** F*****
Date: 2023-09-23 03:29:01
Rating: 5
Comment: I like the way I look.They guaranteed it.
Name: R* S****
Date: 2023-07-27 14:57:11
Rating: 5
Comment: Always a helpful sales associate to assist with suggestions and options. 👍👍
Name: T** H****
Date: 2023-05-08 02:01:22
Rating: 5
Comment: Just purchased a suit here and was really impressed with the experience. An employee named Javie walked me through everything and made the whole process super quick and easy. I never felt pressured or like he was trying to upsell me on every little thing. I’ll 100% be returning to this location next time I need a suit.
Name: A****** F*******
Date: 2023-04-04 18:33:50
Rating: 4
Comment: Great choice and nice Service thx
Name: G S*******
Date: 2023-02-06 04:36:27
Rating: 4
Comment: Good place for suits and tailoring
Name: M***** M*****
Date: 2023-02-03 00:11:20
Rating: 5
Comment: Interacted with three to four different employees. They were all very helpful. I would definitely come again.
Name: C******* M**
Date: 2022-12-18 05:01:15
Rating: 5
Comment: Great service. Honestly Emily was awesome in costumer service. Got a tux and she was very nice
Name: W****** M****
Date: 2022-11-14 00:25:43
Rating: 1
Comment: Just had to share. I was in Mens Wearhouse Beverly Connection on 11/13/22 around 4pm for 20 minutes. There were three associates in the store. I was the only patron in the store. I was ready to BUY, not rent, a full black tie/tux ensemble with jacket, pants, cufflinks, shirt, shoes, vest and bow tie, not one associate ask me if I needed help. Now I know why this location has horrible reviews. Get it together Mens Wearhouse. Thats probably why there is no one in your store at Beverly Connection.
Name: D*** S*********
Date: 2022-11-11 20:32:47
Rating: 2
Comment: Friendly staff, terrible end result. Second time I’ve had a horrible fit but this one is incomprehensible to me. The pants are off by half a foot and clearly not the slim fit that I MADE SURE to ask for and sales rep CONFIRMED. This time because of the MW’s rental timing and location of the wedding I wasn’t able to do a fit check so this is what I am stuck with as a groomsman. I pray I am never asked to rent from here again.
Name: A*** W**********
Date: 2022-10-19 23:00:04
Rating: 1
Comment: 1. Bought a suit for a wedding.2. Put on the suit and walked to the venue.3. Suit ripped in the knee within 2 hours of wearing.4. Asked for a refund. Raphael Edwards, the store manager, refused.5. Asked for store credit. Raphael refused.6. Called corporate.Update:7. Corporate agreed with me and called the store. Raphael was rude to them, too.8.They escalated to a corporate supervisor, who also called and spoke to Raphael. He was rude to him too.9. Corporate did they had never spoken to a store manager like that. They gave me some points to compensate me.Avoid the Beverly Conmection Mens Warehouse! Cheaply made, horrible customer service. So bad that even the company agrees 🤣
Name: L***** T****
Date: 2022-10-16 19:06:03
Rating: 5
Comment: Title: Beginning to end experience of creating a custom suit on a 2-week turnaround timeI was in need of a quality suit that could be used for interviews and meetings but would also be acceptable to my fiancé for our wedding day. We had gotten side tracked with other details so I had let the decision of renting or buying fall late in the game, it was the end of September and my wedding day was quickly approaching on 10/22. I went back in forth about getting the bespoke experience, but was looking to keep the expense of the suit to a fairly reasonable range; so I was considering renting and then exploring the bespoke option at a later date. I ended up going with Men’s Wearhouse and couldn’t have been more pleased with the outcome, I worked with Gabriel as far as creating the suit picking fabrics that would be light weight since I tend to run on the warm side during any engagement. I settled on a sharkskin blue because of the versatility in use, from job interview to wedding day, to even a nice evening out at a show. Do your homework before you go in (if you have a preference between half canvas and full canvas suit ask about those option) so you can assist the associate in displaying options that best meet your needs and represent the style you want to convey and feel comfortable wearing. Gabriel did just that an although I had done my research, it was nice to have additional input when making decisions on lapel, cuffs, pocket, felt, and venting options and even received assistance from the store manager Raphael Edwards as well; all of which when I received the finished product makes the suit standout from an off the rack suit (fused) and even made to measure template suit. As I still have a Pronto Uomo Platinum sharkskin suit coat purchased in 2014 that is in fairly good condition. As far as measurements if I’m recollecting properly Gabriel took the majority of the standard measurements and the remainder were completed when I arrived for my first fitting 10/13.The first fitting I was greeted by Gabriel to see the suit in progress and tailor Don Julio, who was masterful in quickly pinning the suit in a fashion that was flattering providing input on the recommended tailoring choices, which resulted in a suit that definitely fits but leaves some room for comfort and movement. Throughout the fitting process my input on the fit selection pinned was obtained as well as the affirmation on the final cut decision. After some chalk work, I was quickly off with an estimated delivery date for the final product of Saturday 10/15. I received a call a day early and was able to come in on Friday 10/14 for the final fitting.The final fitting, I was again greeted by Gabriel who displayed the close to finished product which was a really nice suit, we did some additional touch ups to the shoulders as they seemed to be displaying ripples that I wanted to be smoother in shape. In addition, I forgot to get the vest added at time the suit was ordered so ordered a Joseph Abboud in grey to contrast against the sharkskin blue; and it kept popping up at the top off of my chest when I had on the suit jacket. Don Julio after some observation spotted that it appeared the vest had been stretched, Gabriel grabbed the same vest from the floor and when I slipped that on with the suit jacket it was a much better suit without separation from my chest at the top when wearing the suit jacket. Ultimately, I left out of there with some additional tailoring to some sports coats because Don Julio’s cut and eye were synchronized with the way I envisioned the clothes when wearing them. I definitely plan to come back, however; I do want to take it to the next level and check out the full small mom and pop bespoke experience to better understand the differences in process and finished product.Thank you!!! Gabriel, Don Julio, and Raphael!!!
Name: E**** F******
Date: 2022-10-04 15:59:10
Rating: 4
Comment: Good things
Name: a k***
Date: 2022-09-26 23:52:08
Rating: 4
Comment: While I have to admit the store could use some love as it is a bit run down. Rafael and the rest of the staff more than made up for it. They were very helpful and extremely pleasant to work with. I would recommend this location just because of them. Keep it up!
Name: S******* R** C********
Date: 2022-09-06 05:21:05
Rating: 2
Comment: Wayyyyyyyy too overpriced
Name: G***** V****
Date: 2022-08-17 23:42:33
Rating: 1
Comment: Scam artists
Name: Z******* B***
Date: 2022-06-25 21:33:18
Rating: 4
Comment: I like this stor,good choice and v.profesional,helpful emploi
Name: F******** L*****
Date: 2022-06-12 00:00:11
Rating: 3
Comment: A ridiculous service.
Name: E*** L**
Date: 2022-06-04 19:32:01
Rating: 1
Comment: Ive been a fan of this store, but today I realize the people working here are very rude. They should be educated on how they explain things to customers. The manager was so rude and explained as if he cannot accept the return for no reason. I cannot accept if its not in an original condition and if you have a problem call my manager - ridiculous! What do you mean by original condition? Be more thoughtful and nicely say the tag isnt there. This place really ruined my weekend.
Name: S******** H***
Date: 2022-05-24 05:37:31
Rating: 5
Comment: Very helpful staff indeed, Id recommend them
Name: S**** F***
Date: 2022-04-06 22:13:04
Rating: 1
Comment: Not a great experience. Poor management.
Name: R*****
Date: 2022-03-29 08:52:48
Rating: 4
Comment: Great quality stuff, theyre clearance is amazingly cheap and great value. The only issue was I asked for something in stock on the phone, after waiting for almost 1/2 hour I hung up. I went there and just found myself. But the staff is very nice there, and helpful, and they dont try to upsell you or try to get you to buy things that you dont want.
Name: L**** M*****
Date: 2022-03-26 21:58:58
Rating: 5
Comment: Very nice place and staff
Name: L*** G*******
Date: 2022-03-04 18:57:36
Rating: 3
Comment: Not a huge selection of shoes or belts. Really basic selection like target-esque sort of stock. Decent enough customer service in that she answered my questions but offered no other insights and didnt upsell or idk mention anything like sales or whats new idk. As a new customer it was kind of awkward. And when I was done changing I kind of had to stand around then go look for her because she decided to go to the other corner of the store to talk to some female coworker, definitely wasnt about work. Like there wasnt other customers why wander away lol.
Name: R** W*****
Date: 2022-03-02 21:38:34
Rating: 1
Comment: The tall guy that fitted me with brown hair who chose my suit did a really poor job fitting me and was just trying to get a sale. I wont ever shop their again. Their prices online are much better.
Name: M*** B********
Date: 2021-12-19 23:02:25
Rating: 2
Comment: Four trips to pick up the complete tux. Buttons on the tux were hanging on by literal thread and I had to have the wedding coordinator so the button on to ensure it didnt snap off. Customer service is below average.
Name: J*** G******
Date: 2021-11-21 18:54:03
Rating: 5
Comment: I was reading all of the reviews from everyone, who posted and honestly no one truly justifies what really goes on there. I run a high end retail store, and I am require to dress professional. I’ve shopped at almost every suit outlet in Los Angeles area for the last 20 years. From the buy three suits and get everyone else for free, to the higher end big box stores that carry the designer brands, and purchased custom suits from other locations that honestly I way overpaid and definitely didn’t get a good experience. I was recommended to the store manager Rafael at the Beverly Connection store. As soon as I met him, I knew I was talking to the right man. For the first time in my life I met someone who truly knows how to provide an amazing customer experience. For those of us who appreciate quality in the product but most importantly appreciate working with someone who cares, would know what I am saying. For the first time, I am learning about cuts, materials, fabrics, liners, pockets etc. Rafael’s leadership reflects Seeing how hard his staffs works. He’s assistant manager Freddy is amazing as well. Honestly everyone there truly deserve 5 Stars. What puts the cherry on top at this store is there tailor Julio. The man knows his job. He is the master of masters in tailoring. I’ve taken pants that other stores have screwed up, and after Julio is done with his magic I look like a million bucks. Again, I appreciate hard work, but most importantly I appreciate the experience the most. I love this store, I recommend Rafael and his team to everyone. Hope this review gives you clarity, heart felt review from a real customers who has found the best kept secret in suits. Go check them out, just like their old slogan use to say. You’re gonna love the way you look. I guarantee it. Lol. JoJo Guevara - Customer for Life
Name: C****** S******
Date: 2021-10-07 21:34:17
Rating: 2
Comment: Go elsewhere. They’re good at taking your $, not so good at making suits that fit.
Name: G***** W********
Date: 2021-08-16 13:58:21
Rating: 5
Comment: In and out, no forced upsales, other than some shirts, but the guy wasnt too pushy about it once I said NO.
Name: s***** p*****
Date: 2021-06-16 17:45:32
Rating: 5
Comment: This store is fantastic. Ive gone to different branches across the US and have never received customer service in a store like you do in this branch.I even wait until Im in LA just to visit them because I know theyll be helpful in getting me what I need.Theyre always well staffed, so theres someone there to help you even when theyre busy. And the staff is very professional and well knowledgeable about the brand, and most up to date styles.I bought a few suites and decided to get them tailored there, and was helped with everything. Then they showed me around the store and I found another two great suites at amazing prices.I was there to buy everyday suites for business, there was another person purchasing a suite for a friends wedding and a third getting a suite for special weekend events. We each had someone personally helping us, and it showed that they have something for everyone there.One of the only stores that I would give five stars, because of the cleanliness, educated staff, and great customer service.
Name: S***** M***
Date: 2021-06-16 03:32:51
Rating: 4
Comment: To be 100% clear the only reason it gets a 4 stars is because of Jorge. He provided excellent customer service and went above and beyond to help us with out needs. We were short on time due to our event being so soon but he worked with what he had in stock to help meet our needs. He was patient and provided advice on to how to color coordinate the outfit.Why not a 5 stars if Jorge was so great? Jorge himself definatly deserves the 5. However the young thin tall girl was extremely rude and unprofessional. She was actually the first one we had any exchange of words with and she literally looked at us head to toe and asked my husband are you renting or purchasing because renting starts at $xx and purchase starts at $xx... that comment combined with the head to toe Stardown made us feel like she was judging this book by its cover. My advice to her: you dont know whats in the pocket to spend so dont assume based on what we are wearing when we walk in. On top of this, she made it a point to vocalize loud and clear around us that she wanted leave at 8pm exactly as she walked around annoyed picking up the items people had tried on. The store closed at 8 and there was still about 30 minutes left we were literally finishing up.My recommendation to the shopper: ask for Jorge.
Name: M******** G*******
Date: 2021-06-15 16:19:08
Rating: 5
Comment: Their staff know what to recommend and How to assist. All according to each individual need. 2 thumbs up.
Name: A** L***** L****** E******
Date: 2021-06-02 06:58:12
Rating: 3
Comment: Mens Warehouse is a great place to get great suits with this particular location the parking and the driving is horrible thats why it gets three stars
Name: g*** p*******
Date: 2021-02-04 21:48:52
Rating: 5
Comment: My go to for suits and sports coats. Great people like House. Good dude.
Name: T**** S*******
Date: 2020-12-27 00:35:58
Rating: 1
Comment: Disgusting service! one salesperson came up and couldnt help. did not offer anything. the rest were on their phones! this is terrible!
Name: M*** F*** L****
Date: 2020-03-16 00:32:58
Rating: 1
Comment: The place needs to be cleaned. Its dusty and the little girl sales associate has a bad attitude. This place is uncleaned and bad customer service
Name: A***** D***
Date: 2020-02-27 04:47:05
Rating: 5
Comment: Excellent service
Name: R** A******
Date: 2020-01-31 06:05:57
Rating: 4
Comment: Very helpful staff. Bought a nice newsboy cap and some pants. Lots to choose from.
Name: J**** K******
Date: 2020-01-27 21:35:13
Rating: 1
Comment: Poor, unfriendly customer service, and timing issues with tailoring. Failure to meet promised deadlines, has caused me major issues and has forced me to make multiple visits for pickups.
Name: C**** J******
Date: 2019-12-29 16:18:58
Rating: 5
Comment: I stopped in to look at suits, check some new Styles, and find out what was popular. I had no intention of buying anything on this day and made that clear, yet the stuff was extremely friendly, helpful, help me try on some jackets, and was warm and welcoming. This attitude was Prince Bay Civ and very endearing. This is how you run a shop and build long-term loyalty.
Name: D***** A*******
Date: 2019-12-29 07:35:56
Rating: 3
Comment: A nice variety, a bit pricey.
Name: A***** W***
Date: 2019-12-24 22:39:36
Rating: 1
Comment: The worst place to rent tuxedos for a wedding. No one knows how to communicate or specify certain deals when renting. Luckily we went to the black tux and they saved the day for my husbands tux. Please use The black tux they are much better!
Name: R**** B*******
Date: 2019-12-18 02:52:38
Rating: 5
Comment: Freddie went above and beyond to help me find a suit for a wedding. Highly recommended
Name: R*** E***
Date: 2019-12-14 02:57:01
Rating: 4
Comment: Decent quality for dudes.
Name: A*** C******
Date: 2019-11-08 20:02:11
Rating: 5
Comment: I came in for a tux rental. They had my measurements correct with the right items per my order. Additionally, the staff here were kind and helped me with all the questions I had regarding my service and fashion.
Name: S****** C*******
Date: 2019-10-03 23:09:35
Rating: 4
Comment: Sherman is fantastic.
Name: A****** R
Date: 2019-09-27 20:45:14
Rating: 5
Comment: GOOD PLACE TO GET YOUR CLOTHES GREAT DEALS AND NICE STUFF!!!MR.SHERMAN HELPED ME! GREAT MAN,GREAT CUSTOMER SERVICE...HE HELPED ME GET MY STUFF HE WAS REALLY PATIENT GOOD HUMOR.FOR SURE COMING BACK TO THIS STORE.THANK YOU MR.SHERMAN GOD BLESS YOU!!!
Name: M****** E**********
Date: 2019-08-18 15:14:24
Rating: 5
Comment: Love it.
Name: C***** M
Date: 2019-08-09 23:42:56
Rating: 5
Comment: This was my first time visiting this store and I am glad I went there and not somewhere else.Christopher was very helpful even to the point were he would set up several suits on the table with ties, shirts, and other items for me to compare. He was very polite and attentive the whole time. I am very satisfied with the quality of both the products and the service. If you can get Christopher to help you out you.
Name: J**** C**
Date: 2019-06-24 18:11:37
Rating: 5
Comment: If I could give 10 stars I would!!Sherman the manager and George were seriously THE BESTThey are incredibly patient and really easy to do business with (also Sherman is SO FUNNY)The best part about my experience was that they remembered me! I been the the store a handful of times and during my most recent visit, George saw me and immediately he was like hey! Welcome back! It really was a great feeling when they treat you like customer and not transactions.Thank you Sherman and George!!
Name: A***** S***
Date: 2019-04-23 23:12:18
Rating: 1
Comment: Terrible service all around I felt like I was bothering them by asking for assistance ridiculous”you really need to do some firing and rehiring. Especially a young Female terrible customer service I’ve ever had in my life, decided to take my money elsewhere... I would definitely never recommend this place to anybody I know
Name: D**** M
Date: 2019-04-08 02:19:42
Rating: 3
Comment: Pretty expensive, limited variety of brands.
Name: L**** S******
Date: 2019-01-19 21:44:50
Rating: 1
Comment: The worst thing about this place is that because there are not many staff members to help you, you have to wait. Waiting means you have to pay extra for parking since they do not validate. They only suggest the most expensive of brands which I realized because I did a quick search on their website before going into the store. So instead of buying a $90 vest, they said the cheapest vest MW carries is $179. We told the guy that we will continue to look around for other things besides a vest, but he may have gotten a cube that we arent going to buy anything. He quickly went over to his female co-worker and the men she was working with and just some with them never once checking in with my fiance and I. We had questions on shirts and ties and maybe a jacket but those were never answered because he was too busy talking to them and laughing it up with them. :(. I am very upset we already had our groomsmen go get fitted at MW. I wish we went with another company. :(
Name: L******* S****
Date: 2018-12-27 13:02:31
Rating: 5
Comment: It was convenient to be able to get fired for a tux in Michigan and pick it up and drop it off in LA where the event was and not have to carry it out clean it. Still wore my own shoes for comfort.
Name: M** A
Date: 2018-12-23 00:53:26
Rating: 3
Comment: To expensive
Name: M*** G********
Date: 2018-12-07 01:40:54
Rating: 1
Comment: All I can say is Wow...and I will never go back. Had a very nice lady start to help us pick out a suit and then some older guy came over and verbally slammed her right in front of us...he wanted to take over..remeasured me and began to tell me what I should buy...and why it would need to be a special tailored suit and I could pick it up in 4 weeks....WOW.Told him no...said goodbye to the Lady and left. Never going Back.
Name: D****** P********
Date: 2018-11-22 02:40:09
Rating: 5
Comment: Its all about the sales. Huge discounts (50%++) sent to your inbox regularly when you sign up. If you receive the wrong size or dont love the item, in-store returns/exchanges are easy. I havent found a better selection of quality, good-looking menswear anyplace else.
Name: k*** k*********
Date: 2018-09-24 02:06:06
Rating: 5
Comment: Great place super people really nice
Name: J**** K****
Date: 2018-09-18 06:11:08
Rating: 5
Comment: Great staff, help me pick out 6 Tuxs for groomsmen and father. Very professional attentive but not pushy. Have been back since to purchase stuff here and there and same level of service every time. Highly recommend
Name: s**** f******
Date: 2018-09-15 06:32:56
Rating: 5
Comment: Got a great suit
Name: Y****** R*****
Date: 2018-08-24 16:46:26
Rating: 3
Comment: So far Ive only dealt with them over the phone regarding tux fitting appts. The Customer Service over the phone is ridiculous. Hoping for better in-person service...but at this time Im dreading the possible outcomeUpdate:Service was better in person. We received a good deal from the mgr. But the lady that was assisting didnt apply the adj rate the mgr gave us. So I had to call them the following day to correct it.Basically, I give the 3/5 stars.... Thank goodness weddings are a 1 time thing (hopefully lol) because I couldnt do this multiple times.... Geez
Name: F****** L**
Date: 2018-08-18 18:17:49
Rating: 1
Comment: What place that sells suits doesn’t have their tailor present? This place. It is ridiculous that their tailor is only in during certain hours. Absolutely unacceptable
Name: D***** T****
Date: 2018-04-18 04:49:57
Rating: 3
Comment: Love their selection and sevice
Name: G****** A******
Date: 2018-04-08 03:20:27
Rating: 5
Comment: I attended a major event In march . The folks from mens wearhouse fit me real nice for a tux
Name: A***** S*****
Date: 2018-03-27 02:51:43
Rating: 5
Comment: GREAT quality and amazing customer service! I got 2 suits for my husband and son for a wedding and they looked perfect. Stunning, couldn’t say enough!!!
Name: D**** O******
Date: 2018-02-06 01:38:39
Rating: 1
Comment: They really don’t have anything to buy, only for rent! If you really want to buy from them you must buy it online, get fitted by them and order it online!
Name: K**** F*
Date: 2017-11-04 20:44:29
Rating: 4
Comment: Visited on a weekend and needed a suit the following weekend for a wedding, preferably tailored. A very friendly employee approached me almost immediately to help. She knew her stuff, and she spent a significant amount of time with me, running me through all sorts of styles and colors. After we chose them and the tailor suggested adjustments, I was given some matching shirt/tie suggestions. This was exactly what I needed on such a short deadline.The only bummer part was when I went back to make a slight tailoring modification (it wasnt done right the first time), they also didnt get it right the second time either, so it took three extra trips to the location.
Name: �*** A*** �*****
Date: 2017-06-26 00:17:16
Rating: 1
Comment: I bought 2 items that were under clearance. The salesman did not count the clearance, so I was surprised by the price - $170 instead of $130. It did not make sense to me, so I asked him to let me see the price on the items, but he told me it doesnt matter. It doesnt matter?! When I insisted, he did not show it to me, instead he simply applied the discount as it is a favor from him, and kept the item in the bags. He was acting a little bit strangely, as he is doing something wrong. He tried to cheat me, and I would never respect a brand that has such salespeople.
Name: D*** D******
Date: 2017-05-25 15:09:44
Rating: 5
Comment: Great customer service from a bunch of professional men
Name: E**** C**
Date: 2017-03-01 22:44:24
Rating: 1
Comment: Overpaid for 2 suit, Should have gone to Nordstrom instead. Had to make multiple trips to have the suit fitted right. Salesperson acted like if this was my first suit and convince me that the suit came out great, when it wasnt. Took the suit to another tailor and was amazed by the low quality of work that they did. No wonder this facility has so many complaints on Yelp as well.
Name: A***** A*****
Date: 2017-02-26 15:59:54
Rating: 5
Comment: Cx
Name: H***** R****
Date: 2016-10-05 03:14:51
Rating: 1
Comment: Went here with my friend to get my work uniform tailored... I can tell you Im never coming back... 1st, the guys on the floor treated us like an inconvenience to them... and then the seamstress was even worse... I tried on my uniform pieces one at a time with her saying theres nothing to fix when my blazer sleeves obviously go waaaay too long to show my hands... seems like they dont want work brought in to them... besides my experience during the fitting,,, they also werent able to finish the job in time for the scheduled pick up which they gave me.really bad service from the entire team right when we stepped in the store... customers shouldnt be treated as an inconvenience to the staff.
Name: D**** S******
Date: 2016-09-23 12:48:47
Rating: 1
Comment: The first time I went, I had to ask for help. I wouldve been ignored otherwise. It felt as though I was a burden on the guy when I asked to see different suits or just asking questions. I was with a friend and we were both getting fitted to rent suits.When coming back to pick up the suits, we found they didnt fit correctly. My pants were too long and my Friends pants were to short. The suit on my friend looked okay but I looked like I was wearing my big brothers suit to prom. I didnt like it. Instead of offering anything to help, the employee just stated that its a rental, its not going to look any better than that! So I didnt take it. Wasnt happy how it fit and disappointed about how the situation was handled so I got a refund (or so I thought) turns out, the guy the first time we went to get fitted, charged the wrong cards so my friend got the refund. Needless to say, never coming back to this store or probably any mens warehouse for that matter.
Name: M*** E
Date: 2016-06-28 04:30:35
Rating: 4
Comment: Good selection for tall men, lots of options in tall sizes
Name: D**** L*
Date: 2016-06-19 17:17:01
Rating: 3
Comment: Good service
Name: G****** L******
Date: 2015-01-01 00:48:02
Rating: 5
Comment: Very attentive staff. Rose made great choices and Rapheal paired ties and shirts really well. Great experience today
Name: T**** M****
Date: 2014-11-23 20:42:37
Rating: 2
Comment: The tailor there seemed very convenient, and although I initially thought it was worth paying more for the ease, I ended up having to take my brand new suit to another tailor to fix the mistakes made by this tailor. Pant legs hemmed and inch and a half too short!!! What an idiot!
Name: J**** K**
Date: 2013-10-05 00:28:31
Rating: 1
Comment: Rude staff. Went in to ask a simple question and the guy seemed annoyed to give me the answer. If your miserable, dont work.
Name: S**** J
Date: 2013-09-30 23:55:40
Rating: 1
Comment: I was there on 9-28-13 around 6:30pm. I was shopping for bow tie and ask for champagne color bow ties. He said they dont have it, so we look around for ourselves and found one. Bow ties we got was the ones we have tie it ourselves. I asked one salesperson how to tie it, he said I DONT KNOW LOOK IT UP AT YOUTUBE and walk away. Cashier had same reaction like why you are asking me kind of face. All the salesperson act like they did not work there and their facial expressions were dont bother me. And I heard almost yell to a customer dont look at there, look this side. Our family had a horrible experience. Maybe they only care for people buying suit. Or because we were asians I have no idea. Good Luck Mens Wearhouse!
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Name: T**
Date: 2024-06-27 23:06:59
Rating: 5
Comment: Rented tux online and had it delivered to the address I would be staying. Very convenient and the tux fit great!