Luxe Laundries- Western Ave
address: 1548 N Western Ave, Los Angeles, CA 90027, United States
Phone: +1 323-480-1232
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 323-480-1232
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
category: Laundromat, Laundry, Laundry service
rayting: 4.5
site: http://luxelaundries.com/
worktime:
rayting: 4.5
site: http://luxelaundries.com/
worktime:
| Day | Time |
|---|---|
| Monday | 6 AM–11 PM |
| Tuesday | 6 AM–11 PM |
| Wednesday | 6 AM–11 PM |
| Thursday | 6 AM–11 PM |
| Friday | 6 AM–11 PM |
| Saturday | 6 AM–11 PM |
| Sunday | 6 AM–11 PM |
Name: M****** M**
Date: 2024-06-26 16:35:26
Rating: 5
Comment: I love this place! Joyce is always working on my laundry days. She is super friendly and helpful. And she keeps everything so clean!
Name: A*** K**
Date: 2024-06-26 16:34:22
Rating: 5
Comment: First off, this place is always clean! I came on a Wednesday morning so it was not busy but Joyce was such a pleasure to be around. She was up cleaning and checking on the machines and I appreciated that she checked in with me to see if I needed any assistance. She has such a wonderful personality that is so warm. It’s only my second time here but the machines are so quick but work so well! As someone who procrastinates laundry and have a giant pile of laundry at the end of the month— I will definitely be back. It feels so good to be able to not spend all day doing laundry.
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Name: C**** C
Date: 2024-06-25 22:47:10
Rating: 5
Comment: Awesome experience at this location! Vaughn has absolutely incredible customer service! Helped me bring my laundry in, helped explain the machines, and was overall great to interact with. Super friendly and professional and made the whole experience actually enjoyable. Definitely recommend this local laundromat! Thanks Vaughn!
Name: M****
Date: 2024-06-25 21:03:42
Rating: 5
Comment: Vaughn was a huge help he helped to bring laundry into the building also explained how to load funds. Excellent service appreciate it a lot
Name: a*** r*****
Date: 2024-06-20 20:56:48
Rating: 5
Comment: Luxe laundries on western ave, l.a. has excellent customer service. Especially Vaughn, and Jordan. Thanks guys.
Name: D***** S********
Date: 2024-06-20 19:43:58
Rating: 5
Comment: I love this laundromat! I recently moved to the area and I’m so glad this place is so close to my apt. The facilities are always super clean and the machines are really nice and get the job done.Also, both of the people I’ve met who work here are so nice! A woman, whose name I didn’t catch and a gentleman named Vaughn. They’re always super helpful and kind.5 stars all the way!
Name: J***** C*****
Date: 2024-06-14 22:15:23
Rating: 5
Comment: Luxe Laundries is one of my favorite places to go for laundry, its one of the few places where both washers and dryers take debit cards but you can also use a Luxe Laundry card and add money to it as well. No needing to scavenge for change.It also has one of the best customer services around. Vaughn helped me and my friend put our clean laundry in the car, as soon as we arrived he came out and greeted us and provided us with a cart for our clothes. Never been to a laundromat that has gone that far for their customers. This is my go to place for laundry
Name: J**** A*****
Date: 2024-06-13 18:41:51
Rating: 5
Comment: Very clean facilities and machines. All new equipment reasonably priced. Vaughn is very helpful and nice, always on top of business ready help! Will definitely be coming back
Name: M***** M*****
Date: 2024-06-13 00:57:17
Rating: 5
Comment: Been doing laundry here for a year and truly appreciate the staff and their hospitality. If you ever get to go, I hope you most likely meet one of their workers, Vaughn who is truly so helpful. He’s helped me with carrying my laundry out of my car and getting the most of my bucks by using the right machine. Im very thankful!
Name: J**** O**
Date: 2024-06-13 00:33:17
Rating: 5
Comment: Vaughn was amazing and a huge help when I did my laundry. Thanks Vaughn! See you on my next laundry trip to Luxe Laundries
Name: A***** M******
Date: 2024-06-12 20:17:19
Rating: 5
Comment: Amazing amazing serviceVaughn was super helpful, checked in constantly and was just awesome!
Name: A*** E**
Date: 2024-06-08 16:56:23
Rating: 5
Comment: My friend brought me in here for the first time and had the best experience at a laundromat! Joyce is the nicest lady and her customer service was amazing! everything was super clean and Its now my new spot! I highly recommend coming here!
Name: C***** J******
Date: 2024-06-08 16:39:41
Rating: 5
Comment: This place is so amazing the dates are great, especially Ms Joyce great employee very kind and helpful.i wouldmt go to any other laundry mat!
Name: W****** W*****
Date: 2024-06-04 04:42:40
Rating: 5
Comment: The lady nine Joyce that works there is always very nice very helpful and willing to do what she needs to do to help you get your laundry done. If there’s a problem she’ll take care of it. She’s also very nice to service pets like mine, Dolly, my service, pet dolly, emotional therapy pet loves Joyce and she’s Very very caring and she does a good job
Name: P****** P*****
Date: 2024-06-04 00:43:21
Rating: 5
Comment: Such a smooth & efficient laundry experience! Vaughn was super helpful & goes above and beyond to provide a nice experience. Would definitely recommend.
Name: L*** N*****
Date: 2024-06-02 08:49:36
Rating: 5
Comment: Love the place! Vaughn was very nice and accommodating. The place is clean, with cool a/c and a convenient sliding entrance door. Will definitely be back!
Name: B****** K
Date: 2024-05-31 01:38:40
Rating: 4
Comment: I hate laundry but this place makes it far more bearable. Clean, everything works for the most part, and I love the super giant machines that I can just toss everything in. So much better than anytime else in the area (they all get 1s). This facility would have scored a perfect 5 but I just wish they would post their Wi-Fi password on a screen, paper, or better yet a QR code. Im not going to ask the staff for it but if its posted Ill definitely use it. Id also love to see more table space to idle at and nicer chairs. That said, these issues are relatively minor compared to the trash in the rest of LA.
Name: M****** L****
Date: 2024-05-31 00:08:54
Rating: 5
Comment: Excellent laundromat with very fast, clean and new machines, great air conditioning, too! And the on-site manager Vaughn is incredibly helpful and friendly — highly recommend!!
Name: S***** M********
Date: 2024-05-30 00:41:02
Rating: 5
Comment: I’ve been coming to Luxe Laundries for going on to 2 years now. Vaughn has always been super nice to me, offering to help whenever I needed and going above and beyond.My one complaint is the prices having increased so much since I first started coming here!
Name: A* M****** C******
Date: 2024-05-26 20:06:27
Rating: 5
Comment: Vaughn was immediately helpful as soon as we pulled up. Big machines to handle large loads of laundry and chill music. Thanks!
Name: R*** C********
Date: 2024-05-26 16:41:42
Rating: 5
Comment: My new favorite laundromat. It’s clean, airy, and bright. The machines are in good working order and do an awesome job of washing. The clothes come out smelling clean and they practically leave them dry, that’s how good they. The dryers are just as good and I have no complaints, with 30mins is more than enough time for your clothes to fully dry, very efficient. You can swipe your card, tap or buy a card in the machine at the laundromat. The laundromat attendant Ms. Joyce is a sweetheart and I love how nice and attentive she is. If you need anything she is more than happy to help you. She always has a smile on and makes you feel safe. Awesome place!
Name: T*** G*****
Date: 2024-05-26 15:15:31
Rating: 5
Comment: The absolute best laundry mat I have ever been. Very clean, state of The art machines and the service is fantastic. Joyce is so very helpful in explaining how everything works. This will be my new spot to do laundry.
Name: A***** G
Date: 2024-05-25 01:17:55
Rating: 5
Comment: This place is clean and convenient! Our washer and dryer broke and we came here. Vaughn was amazing! He made sure that the place was clean and helped me with adding money to my card and such. Music has a great vibe too. Will come again whenever we need to!
Name: o*** m***
Date: 2024-05-23 22:11:25
Rating: 5
Comment: Vey clean, very plight, no homeless, very fast. Love to use their card instead of my credit card. Vaughn service is the best. He remembers me by name, welcomes and helped me to unload from my van. I use this laundry for several years and love it. Thank you Vaughn!
Name: J****** F****
Date: 2024-05-22 22:41:25
Rating: 5
Comment: This location was very clean and quiet, my dog was able to come in with me and was welcomed by staff and other customers. Vaughn was there to help me get my laundry out of the car and showed me how to get a prepaid card to use with the machines. Easy and nice experience for first time!
Name: S**** H*
Date: 2024-05-16 03:32:53
Rating: 5
Comment: Some of the best machines to watch your laundry spin around and around. Vaughns a gentleman and detergent scholar!
Name: R*** A**************
Date: 2024-05-04 02:14:15
Rating: 5
Comment: Ive lived in Los Angeles seven years now and in all that time Ive never had a customer service experience that was as friendly and genuinely helpful as Vaughn provided today. Very happy with the clothes/speed of the fluff and fold, even happier with the customer service.
Name: M***** V******
Date: 2024-05-04 01:29:48
Rating: 5
Comment: For years, I’ve been trying several laundries, but finally I found the best laundry in my neighborhood, always clean, but the best experience is when you get there and there’s always a guy who the his name is Vaughn, he was helping my daughter to carry her our bags, always asking if we’re OK plus cleaning the laundry all the time.I highly recommend this place
Name: J**** �******
Date: 2024-05-03 02:14:32
Rating: 5
Comment: Awesome small laundry mat. Vaughn keeps the place clean and is VERY helpful!!!
Name: E**** Z*******
Date: 2024-05-03 02:13:00
Rating: 5
Comment: Love this place. Awesome help from Vaughn.Definitely recommend.
Name: F**** Q******
Date: 2024-05-03 02:11:45
Rating: 5
Comment: Great place and Great customer service Vaughn is awesome and extremely Helpful.
Name: H**** F***
Date: 2024-05-03 01:30:53
Rating: 5
Comment: I’ve never looked forward to doing laundry until I found this place! Great vibes and high quality machines. Vaughn is super helpful and makes sure to say hi to me every time I come in.
Name: L****** H********
Date: 2024-05-03 01:27:15
Rating: 5
Comment: Stopped by to do Laundry one of my least favorite chores and Vaughn made it so much easier and better for me today. He saw me pull up on the parking lot and assisted me immediately and was hands on to help me get my loads out of my car which I thought was really sweet. He also helped me get the card and explained everything to me. From the last time I was here til today the service by Vaughn was exceptional. I’m thankful for the help since I’ve been dreading laundry for the past 3 days. Instead of doing it at home when I have the time I will definitely be returning thank you!
Name: K**** C*****
Date: 2024-05-01 21:23:46
Rating: 5
Comment: Amazing place and Clean, and Vaughn always very friendly and amazing guy
Name: T M
Date: 2024-05-01 03:09:51
Rating: 5
Comment: I’m so thankful to have found this gem of a laundromat here. The staff are so friendly and fun to talk to and helpful. The place is very clean, well kept, nice quality heavy duty and clean machines, updated high quality vending machines, smells nice, and they are playing a smooth jazz piano type of music which is wonderful and just adds to the good day I was having. There’s also a/c so there’s a nice breeze going to let out the smell of detergent out the door. Great lighting too!I feel very calm and relaxed while washing in their huge washing machines. I’m also going to order food while I wait.You can tell they really care about their establishment and their customers and I love that. It’s the little things that make a business memorable and wonderful, and make you want to return and keep spending your money. The little effort never goes unnoticed and is really appreciated and valued. I will happily keep returning to wash my big things and I’m grateful they have the huge washing machines. 2 different huge sizes actually! Wow.**Btw, I came here because the reviews showed they had huge washing machines, and they highlighted their great customer service. So I had to come and they were right! So I’m paying it forward with my review as well. Hoping it’ll help someone else.Thanks guys 💖
Name: C**** L****
Date: 2024-05-01 01:47:07
Rating: 5
Comment: I came here to wash my clothes myself. As soon as I parked, Vaughn brought me a cart and helped me bring my clothes inside, even though I wasnt coming for Fluff & Fold service. After I got my laundry started, he saw me open up my laptop and came back over again to offer me the wifi password. I love coming here when I cant do laundry at home, they really take care of you even if you are doing self-service.
Name: T** B*** B*****
Date: 2024-04-29 08:44:50
Rating: 1
Comment: I was verbally assaulted by a man dressed as a woman because he felt I sat in his seat. I kid you not. It was that simple.I didnt respond and this agitated him. He then began to use racial slurs and the staff nor bystanders intervened.When I began to reply and used slurs of my own, a bystander then grew a moral compas and tried to correct ME on what I was saying. Staff got involved because the man was screaming and they spoke to me as if I had initiated the conversation. I was disgusted.Racism and LGBTQ is absolutely diabolical.Never went back.UPDATE: Business responded with the most condescending response. How about addressing training your staff to not be bias and ultimately racist vs we love all. LGBTQ DOESNT MEAN ITS IMMUNE TO RACISM!!!! That man felt comfortable acting like that in YOUR establishment for a reason.
Name: M****** W*****
Date: 2024-04-26 23:54:19
Rating: 5
Comment: Luxe laundry is a super clean facility with top notch machines and the friendliest staff of all time! One time I realized I forgot to add detergent and they let me have a do over for that load. Vaughn always brings a cart to my car if he’s not already helping someone else and makes sure everyone has what they need. 10/10 recommend
Name: L***** J******
Date: 2024-04-25 00:27:40
Rating: 5
Comment: I’ve been coming here for a few months and it is clean, convenient and always very welcoming. I’ve always enjoyed any of the employees that work there but today, Vaughn went above and beyond by helping me get my laundry inside and is always welcoming me with a kind smile. You can load money on a card and depending on how much you put on a card at once, you get a few extra bucks added for free. I only come here for my laundry now and highly recommend it. Thank you again, Vaughn!
Name: b***** p****
Date: 2024-04-12 00:58:30
Rating: 5
Comment: Clean. Relaxing. Hospitable. First time and will be back again. Easy card system with great rewards. Vaughn specifically made my experience amazing by being very caring and helpful.
Name: C******* M****
Date: 2024-04-12 00:55:30
Rating: 5
Comment: One of the best laundromats I’ve ever been to! Believe it or not it was a vibe lol the staff was amazing Vaughn specifically helped me bring my bags of clothes to and from my car. They played a very soothing relaxing music as well plus an easy card system in place with rewards to make paying simple. I’ll definitely be back! Thanks again Vaughn!
Name: J*** C***** D******
Date: 2024-04-10 16:06:43
Rating: 4
Comment: Nice and clean. Today I came in and it seem they have changed light because it is way too bright . It even bother my eyes. Maybe lowering a bit
Name: C****** P*******
Date: 2024-04-05 19:53:28
Rating: 5
Comment: I come here at least once a year to do all of my bedding laundry. Sometimes more often as I have an older kitty who has accidents on occasion and I want to use the nice big machines to get it all really clean. Vaughn has been so helpful on so many occasions, including helping me to carry in my big laundry loads, and helped me clean up an exploded pillow once that made a huge mess. Ill never go anywhere else for my big laundry day needs!
Name: M****** V*****
Date: 2024-04-05 02:14:38
Rating: 5
Comment: Been here a couple times great experience all around, easy to use and not the most expensive prices. I pulled up today and one of the workers Vaughn was ready with a push cart for me as soon as I hopped out the car and helped me with moving my laundry to the machines. Great customer service!
Name: S******* R****
Date: 2024-04-05 01:51:36
Rating: 5
Comment: Was helped out by Vaughn, his professionalism, help and friendliness was fantastic. Would absolutely recommend.
Name: D** C*******
Date: 2024-04-05 01:31:58
Rating: 5
Comment: Great location! Super clean facility and great machines! Vaughn was so helpful and provided exceptional customer service. Highly recommend!
Name: B***** V*******
Date: 2024-04-05 00:49:14
Rating: 5
Comment: Highly commend Vaughn on his excellent customer service! He keeps Luxe Laundries Western sparkling clean and always helps each customer with a smile. His friendliness, warmth and professionalism are greatly appreciated. He takes pride in his work and it shows. Vaughn is a shining example of what every employee should be.. he deserves a promotion and raise..!Bravo! 👏🏽
Name: J*** V****
Date: 2024-04-03 22:14:58
Rating: 5
Comment: I wish I had known about this gem years ago! First, the facilities are nice. Impeccably clean every time you walk in the door, machines that are swift, efficient, modern and very reasonably priced. Its the kind of business that expertly demonstrates how well they understand the needs of their customers and pride themselves on meeting those needs thoughtfully and effectively.And those wonderful attributes are personified by the manager, Vaughn. He shows how much pride he takes in his work with every action he takes and in every inch of the storefront. His clothes always, always, always look like they were just washed and pressed, which is a subtle but meaningful signal to the customer that they are here to provide a service, and do it well, rather than treating their patrons as little more than quarters and dollar bills. Plus, he is a cool cool dude. He is respectful, engaging, warm and confident when interacting with the customers. Thats why when they leave here they, and I, do so smoking.
Name: T*** C***
Date: 2024-04-03 22:09:14
Rating: 5
Comment: My first time going to laundromat with vibes! Clean and nice and vibrant. The manager, Vaughn was super helpful and showed me how to use the card system, answered any questions I had. I will be frequenting here for sure!
Name: M***** P****
Date: 2024-04-03 19:54:42
Rating: 5
Comment: First time I was here and had great experience! Vaughn was very helpful and amazing person to talk to!! I highly recommend Luxe Laundries!!!
Name: F**** O*******
Date: 2024-04-02 20:14:30
Rating: 5
Comment: Excellent experience! Vaughn was particularly helpful in getting me set up with a payment card and making sure I knew how to work the machines. Super relaxed atmosphere with LOADS of machines for all sizes of, well…loads. Got a parking spot right out front too. 10/10 would recommend.
Name: D****** W***
Date: 2024-03-29 22:24:54
Rating: 5
Comment: Been washing here for awhile now, and 1 particular day I went washing ; I just so happened to have left my wallet their . Staffer Erwin scured it for me till I was able to get back to retrieve it. Saved me a good couple hundred $ to have to replace that . So thx again for all of your help :)
Name: G*************
Date: 2024-03-29 01:28:00
Rating: 5
Comment: Great place, clean, peaceful. Parking a bit tight but thats ok. Vaughn is very helpful. He is the best! I recommend this place
Name: M****** F***
Date: 2024-03-28 21:04:59
Rating: 5
Comment: Vaughn was very helpful, he walked me through how to set up a laundry card! Really great service!
Name: B****** M*******
Date: 2024-03-28 20:06:52
Rating: 5
Comment: The western location is the absolute best, not just for the cleanliness but for the staff! Vaughn is the GOAT (greatest of all time) he always goes above and beyond for every guest with warmth and kindness EVERY TIME. He will run out with a cart to assist you inside and drop everything to come help if you need him. Thank you Vaughn and the Western Location staff!
Name: R****** N*****
Date: 2024-03-26 21:46:04
Rating: 5
Comment: I did laundry for the first time here today and had the best experience you can have while doing laundry. Vaughn, the manager, was extremely helpful, answered all my questions and made my experience here great. It’s a very safe and welcoming environment.
Name: C**** P*******
Date: 2024-03-25 21:53:15
Rating: 5
Comment: Nice & clean location. Vaughn gave me vip treatment, greeting me at the door with a cart for my clothing.
Name: E**** P*********
Date: 2024-03-20 19:59:54
Rating: 5
Comment: Our washer broke after many years of use. My husband told me about a laundromat near us on Western. Frankly, the strip mall that its in looks a little run down so I was hesitant at first. However, it is the cleanest, well run, and convenient laundromat Ive been to in LA! They have many size machines, you can use your card so no lugging a bunch of quarters! Their card machine actually gives you more credit than 1 to 1 ratio. The icing on top is it is staffed so that it is kept very clean and theres always someone to go to if you have a questions or if the machines arent working. Vaughn is the person that is attending when I have been going and he is very helpful, professional, and personable. He keeps the place super tidy and helps people bring in their large laundry loads. I wouldnt recommend any other place in the Los Felix, Hollywood, Silverlake area.
Name: F**** B******
Date: 2024-03-20 03:13:20
Rating: 5
Comment: This was my first visit to Luxe Laundries, and I couldnt be more impressed with the level of service I received from Vaughn. From the moment I walked in, Vaughn greeted me warmly and assisted me to my car to retrieve my clothes. He then took the time to give me a thorough tour of the facilities and explained how to use the machines and card system.Vaughns friendly and helpful demeanor made my laundry experience seamless and enjoyable. Its evident that he takes great pride in providing exceptional customer service, and it truly sets Luxe Laundries apart. Keep up the fantastic work, Vaughn! Ill definitely be returning and recommending Luxe Laundries to others.
Name: M****** M*******
Date: 2024-03-20 01:34:08
Rating: 5
Comment: First time here, greeted and assisted by Vaughn on how the laundromat works. Clean, quiet, easy to find and good on parking :)
Name: A*** H*************
Date: 2024-03-18 22:03:39
Rating: 5
Comment: Vaughn is the man. Super helpful and attentive. The space and washer/dryers are clean. Reasonable prices for the size of the machines. Wifi is solid here and so are the tunes on the speakers. Nice place to sit and work while you wait.
Name: I** W***
Date: 2024-03-15 23:32:13
Rating: 5
Comment: Very efficient same day laundry. We had great service from Vaughn!
Name: A** A********
Date: 2024-03-14 20:30:08
Rating: 5
Comment: Nice place, good equipment but most importantly amazing service by the crew here. Vaughn was very helpful, he explained the whole process and helped me get a card with the amount needed.He went above and beyond to help me get my laundry done and make sure everything is good.Place is very clean, AC, WIFI and tables to work, clean restrooms, good ambiance and music.I will definitely be coming here if I’m ever in this area again.
Name: r***** m
Date: 2024-03-11 21:35:00
Rating: 5
Comment: This is the only place i do my laundry! very clean facilities and vaughn is always so kind and helpful (not to mention he plays the best music!)
Name: B***** B*****
Date: 2024-03-10 20:48:22
Rating: 5
Comment: Luxe is a dependable stop for laundry. They have an easy to use card system in addition to taking credit/debit card payment. Its a clean space, and everytime Ive been in there is an attendant checking the machines and wiping them down. Theres a vending machine for treats, wifi and free parking.
Name: G***** A******
Date: 2024-02-28 15:33:52
Rating: 5
Comment: I recently visited this laundry in California and had a fantastic experience. Joyce, the staff member who assisted me, was incredibly professional and helpful. The laundry is exceptionally clean, and all the machines are up to date, making the process quick and efficient. I highly recommend this place for anyone looking for a top-notch laundry service!
Name: Z** S*
Date: 2024-02-05 02:55:49
Rating: 4
Comment: Nice Clean laundromat with new machines.I dont like that I have to pay for 80min dryer when I only need 20min
Name: T***** A***********
Date: 2024-02-02 02:04:46
Rating: 5
Comment: The services from Vaughn was amazing, He helped me out with the card and he always keeps the place clean!!! 10/10!!!!
Name: K***** T*******
Date: 2024-02-01 07:21:13
Rating: 5
Comment: Visiting Wash On Western was an absolute delight, especially on a Wednesday night! The laundromats cleanliness immediately caught my eye – it was immaculate. Every corner shone, creating a welcoming environment for a mundane chore. Moreover, the washing machines were a breeze to use, accepting credit cards without any hassle. Its refreshing to find a place that combines modern convenience with spotless maintenance.However, the real gem of Wash On Western is Karen, their incredible laundry attendant. Karens warmth and professionalism make you feel right at home. Shes not just helpful; she connects with you on a personal level, making sure your laundry experience is top-notch. Her genuine care and willingness to go the extra mile truly set this place apart. Whether its her guidance with the machines or just a friendly chat, Karen makes laundry day something to look forward to. Thanks to her, Wash On Western is more than just a laundromat – its a community spot where service and heart meet.
Name: s**** g*****
Date: 2024-01-30 21:08:15
Rating: 5
Comment: Great locationSuper clean, service with a smile alwaysVaughn is a hard working personSuper helpfulTotally recommend it
Name: J**** E******
Date: 2024-01-25 23:23:19
Rating: 5
Comment: I came here because of the good reviews to do laundry after staying in LA for 10 days. It was my first time and I didnt know how to use the machine, but Vaughn came and guided me very kindly and taught me everything from beginning to end, so I think it wasnt difficult! I was relieved because it was clean, quiet, and state-of-the-art.
Name: S******* S*******
Date: 2024-01-25 03:31:53
Rating: 5
Comment: Clean, new washers and dryers, wifi and great staff. The manager Vaughn goes above and beyond and makes sure everyone is doing well in the laundromat. I don’t go anywhere else.Big plus: The Oaxaca restaurant across the parking lot is amazing.
Name: D**** V*********
Date: 2024-01-24 22:10:39
Rating: 5
Comment: We love luxe laundries. Karen Robles is the best, she friendly and so helpful. Thank you so much Karen!!!!
Name: M****** �** B** M*** V******
Date: 2024-01-19 20:52:38
Rating: 5
Comment: Laundromat is clean, washers are good to go and employees are nice. Vaughn is very cool and helpful.
Name: J W********
Date: 2024-01-18 20:29:56
Rating: 5
Comment: I highly recommend this location. It’s very clean, you can use your card to pay, and it has a wash and fold service. The customer service is amazing too. I recently came to drop my laundry at the wash and fold and Vaughn was great with assisting me. Very friendly guy!! He had my laundry ready for go at pickup the next day. I thought that was very cool.
Name: C****** B******
Date: 2024-01-16 00:18:42
Rating: 5
Comment: This is the safest, most trusted and delightful laundry experience in LA. Vaughn is so friendly and kind, he saw me pick my heavy laundry bag out of my car and met me outside with a cart before I even entered the door. He walked me through the swipe card machine for ease of transaction. The most heart warming part was when an unhoused man came in and Vaughn quickly and gently assessed the situation with so much kindness and generosity, he helped the man put on his coat and gave him directions to his next destination. 10/10 for this laundromat and Vaughn.
Name: G****
Date: 2024-01-11 23:39:12
Rating: 5
Comment: The manager Vaughn was super friendly and nice and answered all questions I had about the services
Name: C***** B****
Date: 2024-01-11 15:09:26
Rating: 5
Comment: Stopped in for the first time yesterday to get some urgent work related laundry washed and folded, was helped out by Vaughn who was absolutely professional but also really welcoming guy and made me feel like these clothes were in good hands! I dont work too far from there and will be making this my go to wash and fold for all important and urgent work related laundry needs. Thank you guys!
Name: M** F******* E***
Date: 2024-01-03 04:13:45
Rating: 5
Comment: Best place in LA to wash your clothes! Vaughn was super nice and helped us with everything! :)
Name: I*** Y*******
Date: 2024-01-02 03:13:19
Rating: 5
Comment: Every so often need laundry services, did so recently and Vaughn at Wash on Western provided incredibly friendly and professional services, with attention to detail (I was in particular grateful to be asked about my preferences for scented detergent and softener). Many thanks!
Name: S***** R********
Date: 2024-01-02 03:05:46
Rating: 5
Comment: This was my 1st time at Lux Laundries and will not be my last! The manager Vaughn was so pleasant and helpful. He answered all the questions one has going to a new laundromat, how to pay….how much the different sizes of washers are…he even helped me get my laundry out of my car….1st class service! I normally wait in my car to have peace of mind but the music was so tranquil I stayed inside. Overall 5 star experience Super Clean, fair prices and accepts credit card. I highly recommend👍
Name: M** P******
Date: 2024-01-01 01:04:06
Rating: 5
Comment: Luxe laundry!! Had an awesome experience! Was greeted by Vaughn, walk me through the whole process. He made me feel welcomed and comfortable. He was very curious, helpful, and professional. All the machines were top of the line. I would recommend for all to pop by .....
Name: S**** O*****
Date: 2023-12-28 20:36:17
Rating: 5
Comment: Vaughn, he goes an extra mile to help everybody. The place is clean and organized. We love it
Name: N****** J********
Date: 2023-12-27 21:51:03
Rating: 5
Comment: Truly the best laundry experience I’ve had in LA. Wonderful service and very clean. Vaughn was very helpful and showed me how to use the machines. Thank you for the awesome service!
Name: A***** P*****
Date: 2023-12-27 21:07:36
Rating: 5
Comment: Very clean with great amenities, card payment system was new to me but Vaughn walked me through it, he was very helpful and friendly. Great experience!
Name: G******** N******
Date: 2023-12-22 03:05:20
Rating: 5
Comment: My favorite laundry spot! Vaughn is a very active manager and he is so incredibly polite and helpful! Everything is so clean and machines look new.
Name: C****** A***
Date: 2023-12-22 02:59:13
Rating: 5
Comment: Best clean & new laundromat in LA & CA really.Very clean and by far the best manager.Vaughn is constantly making sure everything is organized !
Name: A***** C****
Date: 2023-12-16 22:58:11
Rating: 5
Comment: This place is nice! An employee comes out and helps you collect your laundry and bring inside. Vaughn helped me and he was great. Definitely recommend!
Name: J*** C***
Date: 2023-12-16 22:57:12
Rating: 5
Comment: First time at Luxe on western and I love this place. Smells amazing, very clean, and Vaughn the manager is great. He is very welcoming and helpful. 10/10 recommend especially if you hate dealing with coins like me
Name: B*** S*****
Date: 2023-12-16 00:48:48
Rating: 5
Comment: Great service! Vaughn was extremely helpful and kind and the facility is clean and bright.
Name: S***** L***
Date: 2023-12-15 23:17:21
Rating: 5
Comment: Love it!! Super easy parking and big washers! Also Vaughn was such a sweetheart and was so helpful to everyone coming in! Thank youuu
Name: h**** s******
Date: 2023-12-07 18:49:53
Rating: 5
Comment: Ive lived in Hollywood for 8 years and have gone to a lot of Laundromats. Hands down this is the best one. WHY? Because of Vaughn. His calm, Demeanor is always welcoming. He is always there to help and even greets customers at the door with a basket to help haul the heavy laundry. Me and my fiance always feel safe at this laundromat and he plays a massive part in that feeling. Thank you for being a great person in a Materialistic/Crazy city Vaughn.
Name: S****** O*****
Date: 2023-11-27 21:06:53
Rating: 5
Comment: A wonderful experience at the western location. Vaughn’s customer service made an otherwise hard task very seamless !
Name: K******** L******
Date: 2023-11-09 23:26:20
Rating: 5
Comment: Vaughn was super helpful and kind! Both to me and my doggy. They had doggy treats and accommodated my pup while we were here! Amazing staff and super clean place.
Name: J** C*****
Date: 2023-11-09 22:34:40
Rating: 5
Comment: The customer service here is awesome. There was an issue with the machines and Vaughn handled it like a pro. Definitely will be back.
Name: A******* B****
Date: 2023-11-08 19:15:48
Rating: 5
Comment: Super clean and plenty of open machines! But the cherry on top was Vaughn. He went above and beyond to make my experience great. Answered every question I had, and was there to lend a helping hand. Will definitely be going back because of how helpful and kind he was!
Name: P**** M********
Date: 2023-11-07 00:06:52
Rating: 5
Comment: I would leave 6 stars if that would be possible. Ive never used an laundromat service before. A very helpful and kind gentleman named Vaughn helped me through whole process. Definetely best service possible.
Name: D*** E*** D******
Date: 2023-11-06 22:22:53
Rating: 5
Comment: My time using wash on western has been an eye opener to me on how to take care of my laundry i have been able to improve my laundry skills thanks to 2 individuals one i forget her name but she a last doesnt work there anymore the other is aisha. the first one taught me some hard lessons and in a manner that may come accross as rude but sometime like me i need a stern way of putting things to learn the lessons the second person aisha was more gentle with her words manager and when i had vouchers and even the last time i was there today she allowed me to put my money on the company card so i didnt have a hold on my card and she would always let me do this plus she even used the company card at the vending maachine for me providing i put the money on the card which i did plus she showed me the much needed way of puting things in delicate bags as well as she watch my stuff some times for me and she would remind me to use my dryer sheets and when i went there on days she was working it was so nicce and pleasent conversationg i had with her and i almost always used supper wash and usaully hot water except when the hot water was off due to something not working additionally she taught me the value of seperating my clothing in the machines but being able to dry them all together and how to figure out the right washing machine to use and timing with dryers i will miss aisha not being their anymore and since she is leaving i am a little hesident on doing laundry there do to being so used to washing on sunday morning with her being their who knowss maybe the next person might be as good as her but that will be a tall order and i doubt anyonne will serpase her customer service level. well i am here at laundry mat again today and met a new worker vaughn and he is great be polite to him he will go above and beyond and as the old saying goes you catch more flies with huny than you do with vinager
Name: A A*****
Date: 2023-11-04 23:05:35
Rating: 5
Comment: Between Hollywood and Sunset. Very nice atmosphere and clean environment, always maintained! Vaughn is very helpful, thank you so much this was the QUICKEST time my laundry has ever been done. The machines work amazing and the store front is full of nostalgia.
Name: E**** F****
Date: 2023-10-30 21:43:17
Rating: 5
Comment: Very clean, well organised. Our attendant, Vaughan was polite and helpful, showed us how everything worked. Great service.
Name: B** S*****
Date: 2023-10-26 21:25:02
Rating: 4
Comment: Pros: a lot of washers and dryers in both large and extra large size. Cons: vending machine to dispense boss of laundry detergent does not work. Plenty of counters but no electrical outlets for your laptop. Machines have tap-to-pay icon, but dont work, and their credit card readers are balky.
Name: F******* V******
Date: 2023-10-18 21:43:11
Rating: 5
Comment: What an incredible place to do my laundry close by from my place :) Vaughn has been sooo helpful and every time I’m there he helps me with something different! On top of that he literally helped me get my laundry from my car to the laundry space! Just really great service all around. ♥️🙌🏻
Name: R**** L****
Date: 2023-10-14 00:46:19
Rating: 5
Comment: It was a great experience! My laundry attendant, Vaughn was very helpful, the moment I walked in. Wash on Western i a very clean place, the machines are brand new! This is definitely going to to be my #1 spot 💯
Name: B**** N****
Date: 2023-10-13 21:03:06
Rating: 5
Comment: One of the employees, Vaughn, was very helpful and respectful. Every time we have come he has greeted me. Today, he helped me with a problem with one of the machines.
Name: I*** N****
Date: 2023-10-11 02:23:51
Rating: 5
Comment: We were well looked after by Vaughn as it was our first time using this laundromat. Very friendly and welcoming service and would recommend
Name: J**** G******
Date: 2023-10-11 01:35:26
Rating: 5
Comment: I love this location! This is the only laundromat that I actually like coming to. It’s so clean, fast, and easy. Also Vaughn is such a delight, and he’s so helpful. He walked me through the loadable laundry card system and now I don’t have to worry about the $20 fee hold on my card for every load I do. So thank you Vaughn!!
Name: T***** M****
Date: 2023-10-10 23:34:15
Rating: 5
Comment: What’ a great location! Clean and fresh! Vaughn the manager is awesome! As soon as I park at the parking spot he brought up the laundry cart! From that point I’m like, This is beyond what I expect on a laundry shop! Lol but yeah Vaughn is a gem to this company! His a rockstar! Thansk again Vaughn and will come back again and recommend this place for some friends and fam! 🤩
Name: Y*** H** A****** R**** N**
Date: 2023-10-10 20:26:04
Rating: 5
Comment: This is the best laundromat in the city and Vaughn made the experience 100% for me, he’s so kind to the customers, informing us of any special deals (like $10 free for striking writers and actors) and helping anyone in need. And Vaughn does it all with a smile. Thanks to him, I won’t go anywhere else to do laundry. Thank you, Vaughn! -Cate
Name: M*****
Date: 2023-10-09 19:42:12
Rating: 5
Comment: My experience was absolutely amazing. The staff is very friendly and welcoming! Most notably Vaughn, he was quick to assist with laundry crates as soon as I parked. Just a really friendly guy!
Name: M****** S******
Date: 2023-10-08 00:49:34
Rating: 5
Comment: Vaughn showed me some really hospitality as soon as I walked in. He was making sure these space was nice and that everyone was taken care of. Made an otherwise boring chore a pleasant time. Thanks Vaughn!
Name: A***** P*******
Date: 2023-10-05 01:23:59
Rating: 5
Comment: Nice, clean facilityVaughn helped me and was extremely welcoming and pleasant. It was as good of an experience as doing laundry possibly can be. :)
Name: A****** M*******
Date: 2023-10-04 23:45:46
Rating: 5
Comment: Let me just say, walking into this spot was a delightful experience.The sliding door was a surprisingly nice touch, as I didnt have to push or touch any doors to get in with my hands full of laundry.As we walked in we were greeted by Vaughn, a very professional and personable guy, he walked me through the process and how to load up their loyalty card.Ive been to many laundromats and I can tell you, my experience here feels very VIP.The temperature here was nice and cool on a warm day, and the music was very chill non-intrusive.This experience almost felt spa like.Ill definitely come back here. Gone are the days of muggy and overcrowded smelly laundromats.Oh and I believe they have a secured locked bathroom for guest! But dont quote me on that.Anyway, thank you Vaughn for creating such a welcoming experience. 🙏
Name: A***** D**
Date: 2023-10-04 20:05:25
Rating: 5
Comment: I have been coming here for a few years, and every employee is so friendly and helpful. Vaughn in particular is a great asset to this business!
Name: b******
Date: 2023-09-27 20:32:03
Rating: 5
Comment: This is my go-to laundromat (although parking can sometimes be a hit or miss). Always clean, lots of machines, and helpful staff.And Vaughn was kind enough to greet me with a cart when I was lugging around my heavy bags, so thank you!!
Name: M*** W******
Date: 2023-09-26 22:48:11
Rating: 5
Comment: More reasons to absolutely love Luxe Laundries aka Wash on Western - First and foremost this place is super clean and the machines are a dream in capacity, operation, and efficiency and well maintained. They have hours of operation that will work with any busy schedule 7 days a week. They also have fluff n fold next day or even same day service! I always get rock star parking too! Speaking of Rock Stars - i have always received great support and service here but, Vaughn is the man! I have to say they are lucky and so are we as customers to have him there. Vaughn has that great energy and is Incredibly helpful and knowledgable! You can swipe your bank cards for payment on the machines - But today Vaughn set me up with a loyalty card and you get bonus after bonus using their system and loyalty card to pay for your laundry machines. You can even use your phone and apple pay to reload your card with $. Inquire within, you will be happy you did. And if you are a film & TV industry union member, even more complimentary rewards! This place rocks and so does Vaughn who works there! ! 5 Stars!
Name: C* C******* A* Y****
Date: 2023-09-24 23:14:12
Rating: 2
Comment: This place is one of the cleanest of the laundromat facilities in this neighborhood but the attendant on duty today was very manipulative, possibly trying to get a rise out of me because I came in with a voucher from a social services program that has a contract with this company.Just three weeks ago two of the nicest people in Hollywood were assisting the customers, and I hope this is not a change in management that is trying to cause problems to get the voucher contract canceled. I certainly didnt appreciate that someone was actually trying to fight with me.
Name: S**** P****
Date: 2023-09-22 03:47:14
Rating: 5
Comment: Out in LA for work and was recommended by my team to use Wash on Western! Vaughan was so friendly, kind and helpful on arrival dropping off clothes. Thanks so much for returning all my items plus being a friendly great team! See you soon! X
Name: J* A***** S****
Date: 2023-09-21 23:34:18
Rating: 5
Comment: Wash on Western was so ideal for my laundry needs, I spend a lot of time on the road and I’m always looking for a clean and quiet place to do my fluffing and folding. Vaughn who attended to my friend and I’s needs was more than pleasant and helpful. I highly recommend Wash on Western to anyone who has laundry needs.
Name: L****** N****
Date: 2023-09-21 15:19:11
Rating: 4
Comment: I’ve been coming to this laundromat for 2 years now and I have no complaints about the actual laundry service. Machines work fine. Parking can be a little difficult depending on the time of day you come because of the trade school next door. But just a general observation, something has changed. No one wants to sit and do laundry for an hour+, but what used to make this place different was the overall ambiance. They used to play really nice music and old cartoons on the TV. There was a really nice employee (Mexican woman with glasses) who would greet everyone who came in and was always actively cleaning and doing laundry. She knew all the customers and would just make the space very inviting. Now there is zeromusic, they don’t turn the TV on, and the employees kind of just hide away in the back room the whole time. It’s now a very cold experience. I’m sure whoever runs this place didn’t think those things were that big of a deal, but it really made them stand out from the rest. Now this place is like every other laundromat. It’s works, but nothing special. Which makes me kind of sad because I used to rave about this place.
Name: B*** A***
Date: 2023-09-21 01:14:36
Rating: 5
Comment: First time visiting wash on western, place was clean and customer service was like never seen before. Thank you Vaughn for making this place an amazing experience!
Name: D**** M*******
Date: 2023-09-20 21:04:42
Rating: 5
Comment: We’ve been coming here to do our laundry for a long time now because it’s awesome. It’s always squeaky clean, the employees are always so nice and eager to help you, lots of machines that work well, you can use you card for laundry, and they even have a pretty decent inventory in the snack machine! Most recently, we discovered they also have a loyalty program, and Vaughn helped us set it up and fund the card. Vaughn was so helpful and kind. He saw I was struggling a little to get inside with one of the full carts and came out to lend a hand. He even gifted us $10 each on our loyalty cards because of the WGA/SAG-AFTRA strike (we showed our union cards to get the gift). This visit with Vaughn was just one more example of many of why we always (and will continue to) do our laundry here.
Name: T****** B********
Date: 2023-09-20 21:00:33
Rating: 5
Comment: Employee here is Very good service. His name is Vaughn . I have to be back again
Name: A****** D*******
Date: 2023-09-19 23:36:27
Rating: 5
Comment: What a pleasure meeting Vaughn - who pointed out the $10 offer for union members on strike! And how to get a card for this laundry mat!! Which I come to regularly. Clean, comfortable, and machines wash my clothes more efficiently than than any other and this I have distinctly noticed…highly recommend! Look out for Vaughn here as he will be looking out for you. ⭐️⭐️⭐️⭐️⭐️
Name: N*** S*****
Date: 2023-09-19 04:13:35
Rating: 5
Comment: Very professional individual. VaughnIs very friendly, kind & always ready to help. He keeps the place spotless. Its a pleasure to do my laundry there always.
Name: J***** M*****
Date: 2023-09-18 23:12:12
Rating: 5
Comment: Highly recommended! Vaughn was very helpful, personable and friendly and even gave me a $10 credit for being a SAG-AFTRA member!
Name: S*** L**
Date: 2023-09-16 11:50:01
Rating: 5
Comment: Needed a quick wash and fold service. And they delivered perfectly. Vaughn was so kind and gracious plus I genuinely could not believe how neat and organized my clothes were when I came to pick them up. And everything smelled so nice! 5 stars all around
Name: K******* F******
Date: 2023-09-14 00:15:03
Rating: 5
Comment: Vaughn was cool and kept the place clean! Plenty of seating places around, and did not run into any issues washing my clothes!
Name: D****** D****
Date: 2023-09-13 20:02:16
Rating: 5
Comment: Clean. Efficient. Well cared for machines. Wonderful Staff. Vaughn was an amazing asset. CARD ONLY MACHINES. Decently priced fluff and fold. Hidden gem.
Name: A****** L****
Date: 2023-09-12 22:37:32
Rating: 5
Comment: Vaughn was so helpful with helping me set up my laundry card and finding the right size washer for my loads. He even helped me set up with the wifi! This place is clean, efficient and the customer service was great I definitely recommend!
Name: R******* M******
Date: 2023-09-08 16:59:51
Rating: 5
Comment: My favorite laundry mat I have found. SO CLEAN, quiet, and lovely.Better machines than I’ve had to use in YEARS. Vaughn with the fluff and fold is amazing- I don’t always have time to sit at the laundry mat for hours and they’re fluff and fold is quick and easy, complete the next day. Not to mention how CLEAN even the fluff and fold feels. 10/10, will not ever be going to a different spot.
Name: R*** G***
Date: 2023-09-01 22:05:21
Rating: 5
Comment: Upon entering, Vaughn immediately came to my rescue and explained how to save money, use the machines, and even gave me some useful laundry tips! The place is clean, safe, and the machines work great.
Name: B***** D********
Date: 2023-09-01 22:05:18
Rating: 5
Comment: Vaughn was SO helpful and kind. Some of the best customer service I’ve received in years!
Name: L******* G******
Date: 2023-08-31 23:03:03
Rating: 5
Comment: Very very very clean. Nice vibe, extremely helpful and kind staff. Vaughn was especially delightful upon entering until my last fold. He was there to assist in me and every guest there with a smile in his voice. Cozy place and very reasonably priced.
Name: I****** V*******
Date: 2023-08-31 17:25:42
Rating: 5
Comment: Thanks Joyce for being so nice and helpful every time we go to do our laundry at this location. I’ve heard some people complaining about the prices but to me it’s worth every penny. Place is very clean and organized, great machines and always working properly. And very nice environment. :)For those who have pets did I mention that they are pet lovers? ♥️♥️♥️♥️
Name: K*** T*******
Date: 2023-08-30 22:54:07
Rating: 5
Comment: This place is great! All the employees are super helpful and kind. The machines work well. Vaughn was there today, checking if people needed help and keeping the place nice and clean.
Name: C***** C********
Date: 2023-08-30 02:41:45
Rating: 5
Comment: My go to place for laundry since my apartment’s machines are old and ruin my clothes. This place is incredible. I can use Apple Pay and they give perks when you purchase loads. Crew is amazing here. Vaughn is always saying hi and helps me out whenever I need it. He’s always so supportive, kind, and attentive. Honestly, this place makes going to the “laundry mat” pretty awesome. It’s always clean and everything is super easy. If you get the app, it also lets you know when your machines are almost ready. Shout out to Vaughn—thank you so much and everyone who helps keeps this place so clean and organized!
Name: M***** K*****
Date: 2023-08-24 21:12:38
Rating: 5
Comment: It’s a great place to get lots of laundry done. Vaughn, the new manager is so helpful. So glad I found this place!
Name: J**** H***
Date: 2023-08-24 03:45:52
Rating: 5
Comment: One of my favorite parts of the week is my ritual of coming here I’m not even kidding. Everyone it’s super clean, machines are always available.Big shout out the staff, especially Vaughn, who go above and beyond to always be helpful. Thank you all guys!
Name: M***** K*****
Date: 2023-08-23 04:56:28
Rating: 5
Comment: I’ve been here twice and both times have been absolutely stellar! I specifically went for the fluff and fold service and have been blown away at the service. Most recently I dropped off a lot of laundry on a Monday and Vaughn greeted me with the warmest hello. He quickly processed my laundry bags and I asked about the turn around because I was leaving for a big road trip in a few days and he said he’d do his best to get it all done quickly. Well he beyond delivered! It was ready the following afternoon. He helped me bring it out to my car and asked me about my upcoming trip. He really went above and beyond. I will definitely continue to go to Wash on Western because of Vaughn’s amazing service.
Name: A**** A******
Date: 2023-08-23 02:07:41
Rating: 5
Comment: Today was my first here at wash on wester. I needed some guidance since I was new to the spot. I approached a worker by name Vaughn and he was very helpful and went out of his way to the fully explain the payment process. If it’s your first time here do that hesitate to ask them a question. Vaughn was very friendly . 5 starts for his management skills
Name: J**** G*******
Date: 2023-08-21 22:40:24
Rating: 5
Comment: Our family stayed in an Airbnb close to Wash on Western, where I took my laundry on 3 occasions. Every employee gave great customer service. A young man named Vaughn went out of his way to make sure I understood how to navigate everything. Super friendly! Thanks to Vaughn and to the whole crew. Highly recommend.
Name: C**** L******
Date: 2023-08-19 01:24:43
Rating: 5
Comment: Best spot to do laundry in the area. Always clean with nice equipment. Vaughn and the staff are always great.
Name: i*********
Date: 2023-08-18 23:26:04
Rating: 5
Comment: One of the best laundry facilities in LA! I have washers and dryers in my apartment complex, but I still come here because of the convenience. Vaughn always has nice soothing music playing when I’m there and he is super helpful with everyone’s needs and concerns.
Name: J**** W***
Date: 2023-08-18 21:33:49
Rating: 5
Comment: Recently I moved into a great apt but the only thing missing was it had to laundry on site! I was reluctant to have to go back to a laundromat since it had been well over a decade, luckily I stumbled upon this gem and wow am I surprised! The customer services here and friendly staff is such a nice treat and the place is well priced, clean as can be, cool AC going and nice chill music.I did 5 loads of laundry for about $11 bucks! Vaughn helped me the last visit and I’ll surely be back next month! I was in and out in about an hour and a half or less.
Name: G***** A*********
Date: 2023-08-16 22:44:02
Rating: 5
Comment: First time in an automatic laundry since we are tourists. I really want to thank Vaughn for the help and kindness in showing us how everything works, we really appreciate it!Thank you, Vaughn!Giulia and Vincenzo
Name: B****** M****
Date: 2023-08-15 20:12:05
Rating: 5
Comment: Found this place by accident- it’s fantastic! Clean, calm and Vaughn, the guy that runs it, is the nicest guy! I’m sure it gets busy, but I’ve been really fortunate, sometimes I’m the only person in there! Oh, and it takes cards!
Name: w**** j*********
Date: 2023-08-12 00:40:32
Rating: 5
Comment: This place is always clean and easy to get a laundry. The staffs are friendly. Thank you Mr.Vaughn for helping and making this place clean.Golf
Name: J***** J****
Date: 2023-08-10 02:48:50
Rating: 5
Comment: Great place to wash, a guy named Vaughn is always playing some smooth jazz during his shift, which is relaxing compared to the standard hotel type of music. That place is always kept clean, too
Name: C******* E******
Date: 2023-08-09 22:40:03
Rating: 5
Comment: Been coming here for almost 4 years since moving in the neighborhood. very clean and well maintained. staff has always been helpful when needed and also very nice people. Vaughn is awesome and there for whatever issues or help needed!
Name: E**** I*
Date: 2023-08-09 01:39:29
Rating: 5
Comment: Such a great laundry spot- always fresh. The employees are incredibly friendly, helpful and efficient. My weekly fluff n fold items are laundered and folded w wonderful attention to detail, every time. Really means a lot. Thank you Vaughn, Anna and Aisha!!!
Name: T*** F******
Date: 2023-08-09 01:32:13
Rating: 5
Comment: We use Wash on Western and they NEVER disappoint. Friendly, helpful and efficient. A breath of fresh air! Vaughn is terrific!
Name: M* T*****
Date: 2023-08-02 00:48:10
Rating: 5
Comment: I go to wash on western weekly and they hire such hard working employees. The standout for sure is Vaughn. This guys is so personable and helpful. He makes this place feel welcomed and safe. Wash on western is always clean and organized.
Name: F******* V********
Date: 2023-07-26 19:32:16
Rating: 5
Comment: This is the best place to do your laundry its so clean and with wonderful staff. I want to especially point out how amazing Joyce is who is so friendly and attentive, every time I come here she always gives me a big smile and welcomes me which always brightens my day.
Name: D** M***
Date: 2023-07-25 21:46:51
Rating: 5
Comment: Best Laundromat in Hollywood area. Their facility has the most modern machines/payment methods. The space is kept extremely clean and tidy. The staff is welcoming and helpful. If you are experiencing any type of issue (99% of the time this won’t be the case), their staff will always make things right. Vaughn, a staff member, is super amicable/diligent; his demeanor in conjunction with the facility makes an otherwise droning chore a bit brighter.
Name: A*** M******
Date: 2023-07-22 20:28:17
Rating: 5
Comment: Very clean place to do your laundry. Last week I was there because our washer dryer broke down. And one of their staff members VAUGHN helped me. He was very kind and respectful.
Name: S**** D***
Date: 2023-07-12 20:54:52
Rating: 5
Comment: Joyce! Thoroughly enjoyed my laundry experience at Luxe! Thank you for the hospitality and expert laundry advisory. Like most bachelors activities, doing laundry ranks somewhere between food shopping and flossing. All necessary activities. Joyce made this one a real joy! Great machines, clean facility, fair prices! Thats Luxe on Western.
Name: M****** M******
Date: 2023-07-11 00:19:04
Rating: 5
Comment: This place is definitely a cut above the rest. Ive been doing laundry at my building and random laundry mats not realizing Lux Laundries was right under my nose. This place a amazingly clean and has the best machines Ive found since moving to LA 7 years ago. My wife and I met Vaughn who was extremely courteous, knowledgeable and helpful. The machines cleaned faster than any washer Ive ever used and you can tell the washer cycle was doing a good job of cleaning. Ill definitely be doing my laundry here from now on. **There was only one negative to speak of and that is if you use your debit card on the machine there is a $20 hold for EACH machine. That can definitely get people in trouble if money is tight. Solution... just load a laundry card with money and avoid using you debit/CC.
Name: J****** B****
Date: 2023-07-05 03:22:01
Rating: 5
Comment: Clean facilities and machines (attendant was cleaning the washing machines when I came in tonight). Good parking and well lit. Top marks to Vaughn! He’s polite, professional and proactive as he keeps an eye out for those needing help. He also covers night hours- which can be dicey here in Hollywood- and makes me feel safe. Give him a raise!
Name: S****** B****
Date: 2023-06-16 21:46:53
Rating: 5
Comment: Wow wow wow!!! Went there today and absolutely delighted to find this gem in Hollywood. I was going to another and it has now closed down, good as it had filthy floors and the attendant wasn’t as lovely as the one at this laundromat.I spoke to Ross who manages this facility via phone as I had a question he was was the kindest person and helped me expeditiously.Good job!!! Will be back!
Name: K**** L**********
Date: 2023-06-16 06:05:43
Rating: 5
Comment: Love this laundry mat, I’m new to the area and was looking for nice, clean, convenient machines to wash. I’ve found the spot, make sure you drop by & look for Vaughn. Great guy, he’ll get you taken care of right away!
Name: S*** R******
Date: 2023-05-30 00:10:28
Rating: 5
Comment: I love this place, especially the staff member Joyce who is always such a pleasure to see as she always has a positive attitude and always goes above and beyond for her costumers. She has helped me numerous times and always with a smile on her face that girl loves what she does. Thank you for all you do Joyce.
Name: D* S********
Date: 2023-05-15 21:39:31
Rating: 1
Comment: I hate leaving a bad review for a business, but after my experience today, i will not be going back. Ive gone to this Laundromat each week for the past 2 years and the staff has always been friendly. But now when i go there is often a shady vagrant person wondering in and out of the place (there are homeless encampments just steps from the front door) that makes the whole place feel unsafe. And today someone walked in, opened the drier where my clothes were, took some out and stuffed them under his shirt. I didnt notice they were mine until he was walking out and when i confronted him he made a threatening gesture and i let him walk out - im not going to get beat up over some clothes - im not a very big guy.Its more the feeling of being robbed then the actual financial loss from the stolen clothes so ive decided to take my business elsewhere. If youre like me and not the type of person who isnt going to stand in front of the dryer and fight off people trying to steal your stuff, i would recommend you go somewhere else safer as well.
Name: T*** H****
Date: 2023-05-12 21:50:34
Rating: 1
Comment: This place is tiny. Theres maybe 27 machines, no top loaders. $4.50 for the cheapest machines is quite high.Normal prices for a wash are 2.25 for a top loader, 2.50 for a double load and .25c for 8 mins of drying. Normal laundromat are three rows of washers, Ive seen as many as six rows. Smallest Ive ever seen was 1.5 rows.Theres tons of laundromats so theres a need and theres tons of vacant commercial property so theres space. What is with these half arsed and over priced laundromats?
Name: f**** p*****
Date: 2023-04-30 18:33:29
Rating: 5
Comment: This place ia GREAT! Ita soooo clean... Dawn always greets me witI app a big smile. Everything works and my whites; have never been whiter. I wont go anywhere else.
Name: M 8*
Date: 2023-04-17 15:16:08
Rating: 3
Comment: 5.75 for a load Ill pay 3.00 at other laundromats, 2.50 for the dryer?? (free-$1.00 elsewhere)...but hey, Luxury is part of their name I guess (plenty of add-ons, I just wasnt interested).Nice facility, employee was very polite when we spoke.Try Laundry Pop on Hollywood Blvd., more reasonably priced and jumbo dryers are free with wash.
Name: n******* p*******
Date: 2023-03-01 06:01:07
Rating: 5
Comment: We love doing laundry here almost every week.Washing machines are new and very clean made us feel that our clothes were clean. And most importantly, Vaughn staff here he’s very friendly he help us and take good care of us every time. This is the main reason we chose to come here.
Name: G***** B*********
Date: 2023-02-24 08:38:18
Rating: 5
Comment: Great laundromat!! Its clean and easy to get your laundry done. I got some wonderful assistance from Vaughn. Very polite and helpful. I will be returning.
Name: E**** M******
Date: 2023-02-24 05:40:25
Rating: 5
Comment: What a great place. They are always very careful with my clothes, very friendly and above all professional. My things are always ready on time and nicely folded. Special mention to Vaughn. He is the one who takes my clothes when I go at night to drop it off. Always with a friendly smile.
Name: B***** P*****
Date: 2022-12-14 23:20:00
Rating: 1
Comment: Ive been living in Hollywood all my life. Ive been coming to this laundry for years. Recently theyve changed employees. I wont be getting any more wash and fold here over a ten cent bag they refused to provide. I moved to Santa monica lol and drove an hour away for this specific laundry. Now that I see the reviews. Good thing I wont be loyal anymore.
Name: B**** L (*********
Date: 2022-11-09 04:20:34
Rating: 5
Comment: I definitely recommend this place, the dryers are really great! I never have to split my laundry up between two dryers.The staff and owners are, simply put, amazing!I LOVE this place!
Name: S******* C************
Date: 2022-07-28 05:06:16
Rating: 5
Comment: The best place laundries. The best Laundry machines ever. All machines are new and super clean. No need coins, just have your visa or credit cards, swipe your card for washers and dryers.
Name: S**** P******
Date: 2022-06-05 21:23:12
Rating: 5
Comment: Clean, friendly, and busy on the weekends. Some of the machines are out of order but they are fast and efficient so if you have to wait it’s not for long. The attendant was incredibly helpful. I forgot my cc and he ran the machines for me and then totaled it up at the end and let me use my Apple Pay.
Name: D****** I************
Date: 2022-04-29 22:19:39
Rating: 4
Comment: We like this place its pretty good. I mean you can swipe your credit card they hold $20 but they kick back the deposit pretty soon and the dryers are great and clean and theyre hot I still havent decided which washer to use the $5 one or the $3 one or the eight dollar one I havent quite got that figured out yet.
Name: T********
Date: 2022-04-15 02:29:21
Rating: 1
Comment: Employees are great, super nice people. Lots of washers for multiple loads. However with their fluff and fold service, there is not always someone attending the clothes. Being that there are homeless communities all in the area you would think someone would always be there but apparently not. My clothes were stolen from the store and the owner did compensate me for the items but refused to refund me the fee for the fluff and fold services. I would love to depart this place without leaving a review. But I just payed 80$ for my clothes to be stolen. Thank you rude owner
Name: J***** E****
Date: 2022-04-11 17:09:06
Rating: 1
Comment: *I’d like to amend my previous review* In response to the reply I received from management. When I say that the employees were “Very rude” its not Nasty or untrue. Clearly Im not the only one here who thinks your employees are rude and. Denying reality will not make me go away.A simple apology would have made everything instantly better but now they want to double down on their appalling behavior. They do not deserve your money.
Name: G**** F**********
Date: 2022-01-19 03:39:24
Rating: 5
Comment: I got stuck in LA for an extra week and needed a nice, clean place to do my laundry. Found this one on Google and the reviews were a tremendous help with making a choice. Once I got here I was impressed with the cleanliness here. Machines were clean and maintained properly, plenty of choices for sizes as well. And it was very affordable too! Highly recommend for locals and tourists.
Name: I***** T**
Date: 2021-12-29 18:40:50
Rating: 5
Comment: We are first time in LA, we were looking for a place to do our laundry. This place was amazing: you can pay with a credit card, you can choose a small or a big machine, everything works fast, the staff is very helpful, they open as early as 6am. Highly recommended!
Name: L***** M W****
Date: 2021-11-19 06:42:33
Rating: 1
Comment: One of the machines double charged me and when I spoke to the person working, they just shrugged and said it happens. Then they pointed out the pre-paid card machines in the corner and said I use that so this problem doesnt happen again. The next time I went, I did so and had no issue.Today the owner called and said the payment I called my bank about (the put a $20 hold on my card for a $6 transaction) is invalid and demanded I come back and pay them. According to the owner, thats money from my company. Which is absolutely outrageous. Also curious HOW he got my phone number if I never gave it. Id avoid this place, as nice as it seems. Thats so rude to accuse someone of such a thing when their machines are pulling excessive money from peoples cards.
Name: a***** w*******
Date: 2021-11-09 23:20:25
Rating: 4
Comment: Place is cool. Machines always working. I always come here. Am reviewing this place b/c I want to win the free Landry gift card. Use the bathroom before you come since there isn’t one here. Plenty of parking & things in the area to do while you wait for your clothes. Safe area. Would recommend.
Name: T*** A********
Date: 2021-08-18 17:09:04
Rating: 5
Comment: Best laundromat ever! Cant say enough nice things about Wash on Western. From convenient parking to helpful customer service to great washers and dryers to a very clean environment, this place has it all. You wont find better!
Name: A*** J
Date: 2021-05-11 00:48:34
Rating: 5
Comment: Cleanest, safest, nicest laundromat. I love that they accept credit cards so I dont have to worry about coins. Great service, and the large capacity machines are a lifesaver. Most patrons are polite, which is crucial in close quarters, and staff is attentive and positive. The first time I went, they gave me a free ice cream because I couldnt drink the coffee. Ive gone back at least three more times and each time, Im pleased with how lovely it is-- not a feeling I usually associate with laundromats in this, an extra filthy city. You get what you pay for.
Name: J********* W***
Date: 2021-04-26 03:39:04
Rating: 4
Comment: This place has got to be the cleanest Laundromat in Hlywd. The washer/dryers are a little steep in price but the again, you get what you pay for, right?? The attendant there is polite n courteous and makes sure the place is spotless! Both My roommate and I will definitely be back!!
Name: T***** M*****
Date: 2021-04-06 15:14:47
Rating: 4
Comment: The laundromat is always clean when I visit, and its never too crowded. You can use coins, wash card, or credit card to wash and dry your clothes. Wash prices are $3.50, $4.75, $7.75, and I think $9.50. It costs $1.75 to dry for 30 mins, but you can add additional time. It costs 25¢ for each additional 5 mins. The only thing I dont like is my clothes dont smell clean after I wash them.
Name: J***** S******
Date: 2021-01-31 01:46:07
Rating: 1
Comment: Clean but way over priced. It’s cheaper to use a friends apartment priced washers than go here. Added to the fact that for whatever reason, personally I think it’s discrimination, their machine that dispenses laundry cards “didn’t work” when I tried to buy a card, but wasn’t able to get an answer as to why. I usually do my laundry with vouchers I get from my nearby church, but I wasn’t able to get one today, so I’ll have to wait until next week to have clean clothes again. Thanks.
Name: C***** B***
Date: 2021-01-15 04:10:22
Rating: 5
Comment: This place is a godsend. I had months of laundry accrued. With their oversized washers I was able to wash, dry, and fold what would have amounted to ten loads in regular machines in less than two hours. And total cost using four washers (I didnt realize there were even bigger) and two dryers was less than thirty bucks. I loaded the dryers pretty heavily and didnt have to run either twice. Staff is friendly and everything is covid-19 compliant. I dont know if it gets packed--Im assuming it would on weekends--but I had gone on a Thursday evening last week and there were only three or four other people there and I noticed at least one using multiple machines like myself.
Name: K** N*****
Date: 2020-07-22 21:48:22
Rating: 5
Comment: First time using a wash and fold service! Man o man! Great stuff. The place was clean, modern machines, had good confidence in the place when I walked in. Keena helped me get the wash and fold service sorted and done, same day! Everything turned out really well; in fact so well I came back the next day (today) and did another wash and fold service! I’m a fan and will be back! Thanks Keena!
Name: L*** R********
Date: 2020-07-03 18:55:58
Rating: 5
Comment: The lady in charge is very welcoming and nice! She greeted me at the parking lot and brought over a cart for me. Shes constantly cleaning and makes sure everything is ok. The machines are great and well maintained. There are vending machines for snacks, drinks and detergents. You can pay with card, quarters, or tap pay. Change machine available. Very convenient. Will definitely come back again!
Name: A********* H*******
Date: 2019-08-28 05:29:17
Rating: 4
Comment: Great customer service, impeccably clean facility and brand new state of the art machines. I have multiple laundry machines in my apartment complex but I still go to wash on western due to the exceptional machines. After one wash here a lot of my clothes and even blankets look brand new. They allow pets which is awesome and the free hot chocolate and coffee is great. Plus you can use your credit card or quarters at each machine.
Name: L******* I*****
Date: 2019-05-04 18:23:44
Rating: 3
Comment: Well it’s no Verdugo coin laundry. Lots of gentrified hipsters using multiple dryers with small loads of laundry to dry. I guess the trust fund babies like their clothes well done and like to be seen doing laundry cause trust fund folks are just like us, am I right people! Credit card accepted at all machines and dryers, a nice convenience at a price. Downside not enough units and no restroom. Of course wash & fold service is a booming in the gentrification era with pick up and delivery. One pair of pants in the dryer I just can’t take it anymore.
Name: r****** d***
Date: 2019-04-22 22:01:07
Rating: 4
Comment: Pretty normal, nice laundromat. Being able to use a card for a wash is nice. Only complaint is that there is a minimum cost of $1.25 for a 30minute cycle on the dryers... we all know sometimes you just need 10 more minutes or 1 more quarter worth, you shouldn’t have to pay for another 30minutes... obviously just a way to squeeze a little more $ out of us.
Name: M
Date: 2019-03-22 03:32:05
Rating: 5
Comment: Really new and clean looking laundromat! You can use quarters or a credit card at both the washers and dryers. They have plenty of carts and places to sit, plus some tvs. The smallest wash size starts at $3.50 and the smallest dryer size starts at $1.25 for 30 minutes. Oh and theres free parking!
Name: L**** r****
Date: 2019-03-17 15:37:25
Rating: 1
Comment: Ive been going to this place every week since they opened It used to be great. Since the last few weeks, they have been blasting heavy religious music every Sunday mornings which made the laundry shores even harder, lol. Another customer and I, have asked the attendant on site to kindly turn the volume down and we were completely ignored. Regardless of my position on religious matter, it is a shame that I have to look now for another place to do my laundry as customer opinions are obviously not respected.
Name: P*** M*****
Date: 2019-02-14 23:24:57
Rating: 1
Comment: Rude staff, barking dogs, they skimp on water so the machines are nearly done before theres enough water to actually wash your clothing. Most of the time the machines are being used by wash n fold services, so make sure to come at an obscure time of day if you want to get your laundry done. Not to mention very expensive and sometimes the machines dont work after swiping your card and being charged. At which point the staff is rude and doesnt help. But hey, theres free (slow) Wi-Fi and..well, thats about it. The thought behind this place was just, but the execution and results are poor at best.
Name: A*** N********
Date: 2018-12-11 06:00:33
Rating: 4
Comment: The place is very nice and clean, but most of the machines are way too small for a public laundry. Yes, there are a few bigger ones but it’s always taken. And it’s a little pricey. 4,25 for the smallest load and 7,50 for a bigger machine is almost twice more expensive than in another nice laundromat I used to use (there was no card payment that’s why I had to find something else)
Name: E*** F******
Date: 2018-07-12 01:42:31
Rating: 4
Comment: Very cool staff. A bunch of really nice people. The best machines and always kept working properly. The original art put up on the walls adds tremendously to the positive atmosphere. I dont know if they put the coffee machine back in but that was such a nice touch! I really hope that comes back!!!
Name: M****** A****
Date: 2017-09-25 15:15:26
Rating: 5
Comment: Thanks for getting me a cart and taking my laundry inside. I went to get change for my ten and I looked over and noticed how shiny the dryers were. So new and clean and shiny! I would love to keep coming here! Laundry mats are fun. Especially this one cause of the trippy music they play on some radio station. I felt like I should. I love getting old. The soap in a vending machine, nice. Nobody seems to care that Im white. Thats cool. Usually I get started at.
Name: H****** B*******
Date: 2017-09-18 18:00:37
Rating: 5
Comment: Greatest laundrette ever. The lady was so helpful and friendly, pointing out the best machines to use for the size of my washing load, and helping me with the detergent. Cant recommend this place more. And really good value for money! Wifi, hot drinks, clean and just generally awesome!
Name: S**** B
Date: 2017-03-16 17:54:30
Rating: 3
Comment: Id like to amend my previous review. Gone are the 1 dollar wash special. Gone is the perceived support of the disenfranchised. The bathroom has been locked and a sign statingNo Public Restroom put up. The attendant is more a bouncer, the WiFi is obviously slower, the television is turned off, the prices are high, and the amazing vibe that was present the first time I was here has been replaced with the corporate feeling of the inside of an empty Lysol bottle. Just another laundromat. Nothing special. Keep moving folks.These guys are awesome! Clean machines, lots of light, art. The overnight special is the best. Double loader...1 dollar wash.
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Name: B**** Z*****
Date: 2024-07-01 20:31:26
Rating: 5
Comment: Currently visiting LA for 2 weeks and stopped by the laundromat and received so much help and care from Vaughn. He was super helpful and very kind.