Haidilao Hot Pot Irvine
address: 2710 Alton Pkwy #215, Irvine, CA 92606, United States
Phone: +1 949-392-9965
services: Service options: Outdoor seating, Delivery, Takeaway, Dine-in,
Highlights: Fast service, Rooftop seating,
Popular for: Lunch, Dinner,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Alcohol, Beer, Comfort food, Late-night food, Vegetarian options, Wine,
Dining options: Lunch, Dinner, Dessert, Seating,
Amenities: Toilets, Wi-Fi, Wi-Fi,
Atmosphere: Casual, Trendy,
Crowd: Family friendly, Groups, LGBTQ+ friendly, Tourists, Transgender safe space, University students,
Planning: Accepts reservations, Usually a wait,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Children: Good for kids, High chairs,
Parking: Free multi-storey car park, Free parking lot, Parking,
Phone: +1 949-392-9965
services: Service options: Outdoor seating, Delivery, Takeaway, Dine-in,
Highlights: Fast service, Rooftop seating,
Popular for: Lunch, Dinner,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Alcohol, Beer, Comfort food, Late-night food, Vegetarian options, Wine,
Dining options: Lunch, Dinner, Dessert, Seating,
Amenities: Toilets, Wi-Fi, Wi-Fi,
Atmosphere: Casual, Trendy,
Crowd: Family friendly, Groups, LGBTQ+ friendly, Tourists, Transgender safe space, University students,
Planning: Accepts reservations, Usually a wait,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Children: Good for kids, High chairs,
Parking: Free multi-storey car park, Free parking lot, Parking,
category: Hot pot restaurant
rayting: 4.5
site: https://client.minitable.net/c_preorder?sid=sb758ab31c710f7a6e347b0170415df67&token=3760c69ccc53
worktime:
rayting: 4.5
site: https://client.minitable.net/c_preorder?sid=sb758ab31c710f7a6e347b0170415df67&token=3760c69ccc53
worktime:
Day | Time |
---|---|
Monday | 11 AM–12 AM |
Tuesday | 11 AM–12 AM |
Wednesday | 11 AM–12 AM |
Thursday | 11 AM–12 AM |
Friday | 11 AM–2 AM |
Saturday | 11 AM–2 AM |
Sunday | 11 AM–12 AM |
Name: A** M**
Date: 2024-06-20 20:46:16
Rating: 5
Comment: We came here for my mom’s birthday, they really go all out! There was a reserved table with bday decorations and they provide hair ties and aprons for everyone. The food is all ordered on an iPad, the lunch special was a great deal including soup, meat, a huge veggie platter and access to a big sauce station with other snacks. The food was delicious and fresh, the broth was so good and not too salty and yet flavorful! They brought out a small cake and a huge birthday sign and sung for my mom and provided extra dessert! Be prepared to eat a looooot of food here. The place was extremely clean and professional and yet fun. I have nothing bad to say about them, they’re really very perfect, at least in my dining experience.
Name: Y****** C****
Date: 2024-06-19 20:26:26
Rating: 5
Comment: Very popular. Expect to wait for 40-90 minutes. Open until quite late in night.Conveniently park in the back building and use the bridge on the 2nd floor.
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Name: K**** L******
Date: 2024-06-18 21:53:45
Rating: 5
Comment: Great hotpot. Not as cheap as HK or Mainland China when you factor in some mark-ups, tips, and tax, but still a great experience. Loved checking out beloved flavors as well as trying a few new ones. Daniel, our server, was enthusiastic and helpful.
Name: M****** T***
Date: 2024-06-17 01:24:37
Rating: 5
Comment: As a Vegan, it can be hard to find vegan friendly hotpot restaurants but Haidilao has exceeded my expectations. The tomato base soup base is delicious! 😋
Name: A****
Date: 2024-06-17 01:19:08
Rating: 5
Comment: The server Emma was exceptional!! The food was delicious and the service was even better. Will be returning soon
Name: N*** H**
Date: 2024-06-17 01:14:56
Rating: 5
Comment: Emma was wonderful! Speedy service, fresh food, and lovely atmosphere. Thanks for making our Father’s Day a special one 🤘
Name: D***** N*****
Date: 2024-06-01 21:10:51
Rating: 5
Comment: Very good!!! I will go again! I like the food and customer service. The server was very attentive and was kind. I recommend getting the spicy Tom Yum soup with beef slices and vegetables. Go during dinner to get the deal on the beef slices. Their mango ice cream is also good for desert I recommend getting it last. FYI My wife is allergic to mushrooms and they were able to customize the soup to our liking.
Name: Y G
Date: 2024-05-29 05:39:37
Rating: 5
Comment: They really have excellent service, especially our waiter Rex, I’m flattered with the special fruit plate.
Name: S******** C**
Date: 2024-05-27 19:34:40
Rating: 5
Comment: This review goes out to Tri who was our superb waiter for dinner. When I say this man went above and beyond is an understatement. He was so attentive to detail, quick and witty, and made our evening memorable. Please give this man a raise! 10/10 would definitely recommend.
Name: T*** B***
Date: 2024-05-26 06:36:55
Rating: 5
Comment: The best place for hot pot food. Many great selections of seafood and meat. The vegetarian choice was delicious. Service was fantastic. We had Tri to help us with everything. Tri was funny and very professional.
Name: K**** N*****
Date: 2024-05-25 06:09:25
Rating: 2
Comment: Dear [Restaurant Management],I am writing to express my disappointment with the service I received during my recent visit to your restaurant. As a regular patron who has enjoyed many pleasant experiences in the past, I was particularly disappointed by the poor service I received on today, specifically from the waiter named Yono.We were left waiting for an extended period without any attention to our table, and to make matters worse, my order was completely missed. This level of service is not what I have come to expect from your establishment.I hope you will address this issue to ensure that such experiences do not occur in the future. Thank you for your attention to this matter.
Name: R***
Date: 2024-05-24 04:33:31
Rating: 5
Comment: Haidilao offers an exceptional hotpot experience with its fresh, high-quality ingredients and a diverse range of broths that cater to all palates. The service is impeccable, with attentive staff ensuring a seamless dining experience, often going above and beyond with small touches like complimentary snacks and entertainment. The extensive condiment bar allows diners to customize their dipping sauces to perfection, adding a personal touch to every meal. The ambiance is lively and welcoming, making it perfect for both intimate dinners and group gatherings. Overall, Haidilao stands out for its meticulous attention to detail and commitment to customer satisfaction, making it a must-visit for hotpot enthusiasts.
Name: J** 5**
Date: 2024-05-18 07:42:12
Rating: 5
Comment: When we went to Haidilao for dinner its hard to find a parking spot but we manage to get at the back is a parking building we gotspot . Dine and the service is amazing i never expected the food was great and they always asked you and checked on if you want or need something I liked it the way they serve. we will come back
Name: J**** L**
Date: 2024-05-16 20:07:08
Rating: 2
Comment: Its overpriced.Especially if you go as a group of 2.All the protein orders are costly with a large amount of food (too much for 2 ppl) and you end up wasting food. Food tasted good but honestly except for the dine in experience I think show hotpot is way better.
Name: a**** m***
Date: 2024-05-09 01:56:52
Rating: 5
Comment: Amazing food with wonderful service! Will definitely come back again 🫶
Name: P**** C*
Date: 2024-05-08 04:32:26
Rating: 4
Comment: 4.8 starsHonestly I wasnt much of a fan after going several times to the Arcadia location. However, having hotpot in Vancouver recently and coming here again for the first time in 2+ years Ive changed my mind! Why:1. The service was very good. Staff friendly, attentive, English speaking and diversity within the staff! Thumbs up. First, since we were only two people, they made the suggestion to order half a broth instead of a whole broth, which is a cheaper option, which I thought was really considerate, considering most restaurants try to go for maximum profits. Our server also offered to make me a sauce which was awesome and they kept the water and tea fresh and topped off.2. Food quality. After experiencing poor food quality hotpot in Vancouver (of course because it was AYCE) I really came to appreciate the higher food quality here.3. Came here for my daughters birthday, and they were highly attentive to the details of her birthday and made her feel special! Definitely a plus!4. Staff found a $30 off coupon in my account???? I had no idea how but that was awesome!5. Bathroom clean, Id give it a 89.5 score however, they were out of the complimentary mouthwash so hence the rating not being perfect.6. Did feel a bit rushed at the end, but overall: recommended!
Name: L** N**
Date: 2024-05-08 02:10:58
Rating: 5
Comment: The place was full of great staff and food service was super fast. Staff always on the look out for customer helps. Definitely recommend for hotpot lovers and first timers!!!
Name: T******* C**
Date: 2024-05-08 01:57:55
Rating: 5
Comment: Customer service was amazing, everything came out super quick and the atmosphere was very clean. I have no complaints!
Name: M******
Date: 2024-05-05 18:14:07
Rating: 5
Comment: Food was extremely delicious! First time ever trying hot pot and it was the best! A little pricey but definitely worth it! Wonderful service and aware of food allergies. I will definitely be coming back whenever in the area.
Name: A***** B*****
Date: 2024-05-03 02:53:54
Rating: 5
Comment: We had such a good time. The food was so good and our server Grace was so nice and helpful. This place can get expensive but I feel like it was worth it. It will be a birthday and special occasion kind of thing for us but it really was nice.
Name: J**** L*
Date: 2024-05-02 00:12:18
Rating: 5
Comment: What a spectacular experience. Their level of service is the gold standard in which all restaurants need to take notes on. Everyone was so incredibly kind, helpful, and accommodating. They provide you with things like an apron, hair tie, toothbrushes, and finger wipes. The food quality was fantastic. Even down to the passionfruit mint that they give you at the end, the whole experience was a five star chefs kiss. 🤌
Name: C** S******
Date: 2024-04-30 04:13:39
Rating: 5
Comment: I had such a good experience here! The staff was amazing, so helpful and friendly :) reminded me of a five star hotel
Name: F******** R****** J**
Date: 2024-04-24 17:38:36
Rating: 5
Comment: They had a deal w the angus beef n maaaannnn, it hit the spot
Name: W***** C E*******
Date: 2024-04-21 12:59:38
Rating: 5
Comment: Haidilao seriously has amazing service and food. Our server Emily was awesome!! Chelsea and Justin outside were also very friendly and welcoming at the host stand. The sauce and dessert bar was kept clean and tidy, and checked to be restocked.I love that Emily made her favorite / signature sauce and dropped it off at our table to try. It’s also so nice that she skimmed the soup for us half way into the meal.My favorite dishes included the angus chuck beef, beef prime rib eye, mushroom platter, veggie platter, mushroom w/ shrimp and fresh bean curd skin.We felt like it was overall top notch at Haidilao and would highly recommend if you’re willing to splurge a little for a higher end experience - it is pricey for sure, but you pay for quality, service and it is my favorite hot pot restaurant, pound for pound!!
Name: A** H****
Date: 2024-04-21 03:23:50
Rating: 5
Comment: The service was out of this world. Earl was our server. He went above and beyond to make sure we had the best experience.11/10 would recommend this specific location.
Name: M*** J***
Date: 2024-04-17 08:38:27
Rating: 5
Comment: First time visit to Haidilao for my birthday with my husband, and it was an amazing experience! Great food (our favorites tonight were the happy hour beef deal, lobster balls, and snack/sauce bar) and environment, but above all else was how wonderful the service was. Our server, Justin, was incredibly warm and friendly (even offered to make us his favorite sauce combination which was super delicious!), along with all of the other employees in the restaurant. Everyone was so helpful, kind, and polite, which really encourages me to want to go back. Thank you so much for the birthday ice cream and gift! I wrote this review after driving an hour home, arriving at 1 in the morning. It’s so worth the visit!
Name: a h
Date: 2024-04-17 02:24:20
Rating: 5
Comment: I love this location! Good service and good food. Sharon is such a great hostess and all the servers are super friendly! Food is always amazing every time I go.
Name: J y*****
Date: 2024-04-15 02:27:48
Rating: 5
Comment: The place was great! Wonderful stuff and lovely food. The idea to put some snacks and food for the people outside waiting is genius and was the reason I was intrigued to try the restaurant. The only thing is it is a bit crammed but other than that 10/10.
Name: H****** P***
Date: 2024-04-14 04:50:29
Rating: 5
Comment: We sat at Emmas section and she was so nice and attentive. Great food and atmosphere.
Name: I Y
Date: 2024-04-13 02:33:16
Rating: 5
Comment: Amazing food and service! The performance is always a plus.
Name: K**** Y***
Date: 2024-04-08 23:59:35
Rating: 5
Comment: Really delicious and best service! Will definitely come back again!
Name: M***
Date: 2024-04-08 23:59:20
Rating: 5
Comment: Coming here every single day!My fav place to eat in Irvine❤️
Name: R***** N*****
Date: 2024-04-06 01:55:08
Rating: 5
Comment: HAIDILAO YA :DThe atmosphere is amazing and our waiter is so nice and helpful for our first try. She even gave us some recommendations!:)
Name: C***** L****
Date: 2024-04-05 23:47:02
Rating: 5
Comment: Great service that goes above and beyond. The waiters deliver food right as youre thinking about it. Its like service on demand. The quality is good; you essentially get what you pay for. Definitely better than ayce hot pot.
Name: E*** H***
Date: 2024-04-05 21:37:43
Rating: 3
Comment: The food was delicious, but the server kept intruding into our conversation and asked multiple times about drinks that we stated that we don’t want any. It’s very annoying they’re “checking” on you all the time and think they’re providing good services.
Name: A***********
Date: 2024-04-04 01:19:47
Rating: 5
Comment: Amazing experience at HaiDiLao, been to many locations, this one is the best so far. Staff Emily really goes above and beyond with her service and product knowledge. Proactive and super friendly. Definitely recommend to all family and friends.
Name: N******* �***** C**
Date: 2024-04-02 04:15:40
Rating: 5
Comment: Hailaido Restaurant is a culinary delight! From the warm ambiance to the exquisite dishes, every aspect of my dining experience was exceptional. The Hailaido Special Ramen was a true standout, bursting with flavor and expertly crafted. The service was impeccable, making me feel welcome and well taken care of throughout my visit. I highly recommend Hailaido Restaurant to anyone looking for a memorable dining experience that will leave you craving more. Kenny is an excellent server
Name: O***** V*******
Date: 2024-04-02 02:26:34
Rating: 5
Comment: The food here was so delicious and the staff were very welcoming and kind. I will definitely be coming back here with my family.
Name: D******** A******
Date: 2024-04-02 01:56:53
Rating: 5
Comment: Super nice workers, very welcoming atmosphere, clean, and food is so good worth every penny.
Name: K* K***
Date: 2024-04-01 02:47:58
Rating: 5
Comment: SO DELICIOUS. The food is amazing esp the sauce! The service is great! You need to go here
Name: b** P********
Date: 2024-03-28 03:26:28
Rating: 5
Comment: Kelvin was a great server! He attended us throughout the whole dinner! Hope you get kelvin as your server when you come here!!
Name: T**** T*****
Date: 2024-03-28 02:34:49
Rating: 5
Comment: Kelvin was diligent and attentive when servicing us throughout our experience. We especially enjoyed his friendliness and customer-first attitude, and would love to see him again! Food was also excellent as usual!
Name: J****** W***
Date: 2024-03-28 02:07:46
Rating: 5
Comment: The food is delicious and the service is excellent!!
Name: T*** C
Date: 2024-03-27 02:21:56
Rating: 5
Comment: Incredibly clean, with incredibly friendly & attentive staff! Brought my parents here for their first hot pot experience (it was my first time at Haidilao, too). We were greeted by Sharon, who, upon learning it was our first time, took a minute to explain how everything worked. She passed the word onto our server Earl, who turned out to be AWESOME. He explained everything in detail, guided us through the process, and mixed us a couple of complimentary sauces (!). Throughout the meal he was always nearby when we needed him, even though he was juggling us with other tables (which he also handled brilliantly! Could hear him making legit conversation with other patrons). The sauce bar included desserts & appetizers, and he made suggestions for which ones to try (they were all good)! He and Sharon were both very hands-on and helpful as we were packing up our broths to take home. They both took a lot of initiative and were genuinely “present” with us.The whole restaurant was also extremely clean & well-organized — there was obviously a lot of attention paid to both food safety and customer experience. Food was incredible of course. Very very impressed, and will be back! ⭐️⭐️⭐️⭐️⭐️
Name: A*** H****
Date: 2024-03-25 20:35:45
Rating: 5
Comment: The service was spectacular, the waiter kelvin is absolutely fantastic and polite. 10/10 must try again
Name: R******* A
Date: 2024-03-18 03:52:46
Rating: 5
Comment: Very good hot pot experience! Meat quality is great and I really love the sauce bar. The super spicy broth can be numbing but I like that we can choose how numbing we want it. Service is very quick and friendly. Emma was really kind and sweet, she was a great server! I am definitely coming back.
Name: K******** R******
Date: 2024-03-18 03:12:03
Rating: 5
Comment: First time coming, service was great. They gave complimentary hair ties, lens wipes and provided aprons for clean eating as well
Name: C****** L*
Date: 2024-03-16 04:12:52
Rating: 5
Comment: The atmosphere at Haidilao was great, the service was exceptional, the food was amazing, I honestly have no bad words for Haidilao. Our server provided recommendations as well as made their own personal sauce for us to try. The food was such great quality and all the employees were very attentive and check up on our table a lot during the dinner.
Name: A***** P***
Date: 2024-03-16 04:12:49
Rating: 5
Comment: The food was so good as always and the service was amazing too. The wait isn’t bad because they provide complementary snacks and are very efficient. Our server Calvin was so nice and made us his specialty sauce too (it was bussssin!!) it definitely is worth your money!!
Name: B****** H****
Date: 2024-03-16 04:11:14
Rating: 5
Comment: Such a great experience everytime i come here! the employees go above and beyond to serve us, quality of meat is amazing, and the atmosphere is wonderful. will come again!!!
Name: M**** N*
Date: 2024-03-16 02:18:06
Rating: 5
Comment: I love going to Haidilao. Everything is always fresh and delicious. All the workers are also super accommodating, helpful, and kind as well. Highly recommend!!
Name: C****** T***
Date: 2024-03-16 02:16:52
Rating: 5
Comment: Our server was so sweet and the food was so good. The energy in here is so lively and great. I would definitely return.
Name: C**** C*****
Date: 2024-03-15 06:02:23
Rating: 5
Comment: Service was on point for being busy. They had a special going on for meat that was 1.49 per serving, and it was amazing!
Name: P**** D****
Date: 2024-03-14 03:30:24
Rating: 5
Comment: Food was amazing and the service was excellent our service Kenny was the best!! I would definitely come back and I will be recommend this to friends!!
Name: A** M***
Date: 2024-03-14 02:55:34
Rating: 5
Comment: Super delicious! Good quality meat and the sauce bar has a lot of options!
Name: C****** B**
Date: 2024-03-14 01:58:54
Rating: 5
Comment: Amazing food and great service! 10/10 recommended and will come here next time for sure!!
Name: T*** H********
Date: 2024-03-13 06:23:03
Rating: 4
Comment: First time here. And just must say it exceeded my expectations. Food. Service. Great. Meat quality and selection quite nice. Vegetable and accompaniments all too notch.Our server, Tri did an amazing job as did the support staff.But this page needs updating: full alcohol now!
Name: K**********
Date: 2024-03-13 05:36:43
Rating: 5
Comment: Service is 10/10. Yennie very sweet, with lovely smile and positive energy. I love her. Excellent service.
Name: R*** V*
Date: 2024-03-13 05:22:36
Rating: 5
Comment: Food was great. Yono was an excellent server. Will come back again. Wish they had a wider selection of alcohol though!
Name: Q*** V
Date: 2024-03-12 02:42:10
Rating: 5
Comment: We love this restaurant. We enjoy the quality of the broth and the meat options. This is an excellent choice if you dont want all you can eat.
Name: A** Z**
Date: 2024-03-11 04:41:35
Rating: 5
Comment: The best hot pot restaurant ever! Oliver is a great server. Right now there’s a great $1.99 beef deal at special times and it’s so worth it. The sauce selection, desserts, snacks, drinks etc are all delicious too. I also highly recommend the yam noodles!Edit to add that Tri is also an excellent server and he’s great at recommending sauces and dishes!
Name: K******* A******
Date: 2024-03-11 02:50:18
Rating: 5
Comment: Great service, great food. Was a wonderful first time experience. No complaints!
Name: N*** V**
Date: 2024-03-11 02:31:27
Rating: 5
Comment: Our server Kenny was amazing. He was very attentive and took care of us well. Food was great and fresh.
Name: s******** k**
Date: 2024-03-10 05:39:29
Rating: 5
Comment: First time trying!I liked how you were able to choose a variety of soup bases and the meat quality was good!
Name: K******* T***
Date: 2024-03-10 02:44:27
Rating: 5
Comment: Awesome place for dine in. Highly recommended!
Name: L*** C*****
Date: 2024-03-10 02:38:01
Rating: 5
Comment: Best hot pot spot! The servers were very attentive and met our every need. The service was quick, and everything came out perfectly, and very neatly. specific shout out to our server, Kelvin. He was the best and super kind!! He was very good at explaining the menu to us, and answering questions about allergies.
Name: D***** D
Date: 2024-03-09 06:12:01
Rating: 5
Comment: Oliver provided fantastic service! Food was great. Went at 10pm and it’s not too busy.
Name: A*** S*****
Date: 2024-03-08 15:45:58
Rating: 5
Comment: Yono took care of us very well. He helped us order and also brought us some sauces to try. I’ll definitely come here again.
Name: P***** L**
Date: 2024-03-08 08:10:40
Rating: 5
Comment: My gfs and I came to the Irvine location for our bday and our experience was incredible. Chelsea is so beautiful and so fun. She is a breath of fresh air and very personable. kelvin was our server. He is so shy, sweet, and went out of his way to make our bday special. He gifted us a bday gift bag that included a Commemorative haidilao bowl, mini claw toy, and snacks. Before we left he also sent us out with some passion tea and it was so good. Thank you, Chelsea and Kelvin for making our bday so special! If you want a special bday experience come to this location!
Name: J**** P*****
Date: 2024-03-07 07:14:57
Rating: 5
Comment: This restaurant is the best! Such a fun vibe! The food and service was great! The prices are also great!
Name: T**** Q***
Date: 2024-03-07 05:18:08
Rating: 5
Comment: Good food, nice service.
Name: Q** Z****
Date: 2024-03-02 04:17:53
Rating: 5
Comment: I really like Haidilao pot Irvine restaurant, it’s a very cozy place, and my family and I had many memories here. My daughter says the waiter named Oliver is a handsome man.
Name: J**
Date: 2024-03-02 04:10:44
Rating: 5
Comment: Always a great time going here, regardless of the day, the service is always top notch and the food never ceases to amaze here!The bar area is always stocked and clean and absolutely love the fresh fruit selection. Tonight I’m getting the pineapple, apple, and rice pudding mixed with brown sugar syrup. Yum!!
Name: I*********
Date: 2024-03-01 21:43:34
Rating: 5
Comment: Very good experience, Very delight service. I got an angus beef for only 1.99$ per plate very good deal!!, also got milk tea for free. The staffs is so nice. 1000/10
Name: M****** N*****
Date: 2024-02-26 02:41:42
Rating: 5
Comment: Service was really fast and attentive. The food is high quality and the sauce bar is a fun part of eating here. Definitely recommend.
Name: M***** L***
Date: 2024-02-25 06:03:15
Rating: 5
Comment: The food was very good and the staff was extremely kind and attentive. Overall, great experience!
Name: N******* M*****
Date: 2024-02-25 05:38:30
Rating: 5
Comment: Food was fresh and came out quickly. Our server, Emma, was very helpful and accommodating. Sauce bar was clean and fully stocked.Would come here again!
Name: d**** D****
Date: 2024-02-25 05:21:58
Rating: 5
Comment: From the moment I stepped into Haidilao, I was greeted with warmth and impeccable service, setting the stage for a dining experience that was nothing short of extraordinary. But what truly sets Haidilao apart is the incredible taste of its offerings. Every dish I ordered was a delightful journey of flavors, meticulously prepared to perfection. The broth, rich and aromatic, served as the perfect foundation for the high-quality ingredients that simmered within. The meat was tender and succulent, each slice absorbing the broths essence, creating a symphony of flavors that danced on my palate. The vegetables were fresh, adding a crisp contrast to the richness of the meats, and the variety of sauces provided a customizable taste adventure that catered to every preference.
Name: B** C****
Date: 2024-02-24 05:27:54
Rating: 5
Comment: We always come here! The food is so good and the service is so amazing
Name: B******* W***
Date: 2024-02-24 04:46:12
Rating: 1
Comment: The food was good. However, the service was making me extremely uncomfortable. The waiter didn’t understand the Chinese culture, agitated, and condescending. We had five people but they crammed us into a small table with no place to even put the source bowl.
Name: M******* W*
Date: 2024-02-24 02:59:02
Rating: 5
Comment: We love this place. Good service and food!
Name: B**** H*
Date: 2024-02-23 06:24:47
Rating: 5
Comment: We live this place! Love hotpot ! Good service! Good food!
Name: D***** f*** C*********
Date: 2024-02-23 04:39:43
Rating: 5
Comment: Broth and sauce bar were amazing. Meat was also great quality.
Name: W** S*
Date: 2024-02-23 02:53:55
Rating: 5
Comment: I took my son here for his 6 year old birthday celebration. He had a blast with good food and special gift from the restaurant. It was a impressive experience, highly recommend this place, super kids friendly.
Name: P****** M**
Date: 2024-02-21 20:49:10
Rating: 5
Comment: Went for 19.99 lunch set and it was reasonable. Wish the protein serving size was bigger. The small buffet included with the lunch was the hilight. Place was crowded, sat very close to another table so we could see and hear their conversation. Service was attentive and thoughtful!
Name: P***** R******
Date: 2024-02-21 05:13:37
Rating: 5
Comment: The food was delicious and I was extremely impressed with the portions.
Name: T*** N*****
Date: 2024-02-21 04:19:02
Rating: 5
Comment: Great service and fun place to eat with friends and family!
Name: t****** s***
Date: 2024-02-21 02:53:40
Rating: 5
Comment: 5/5 stars! the tomato and spicy pork bone broth are my favorites and unlike any other hot pot place ive tried! the staff are always very attentive and go above and beyond to make the experience a great one!
Name: T****** N***
Date: 2024-02-19 04:14:05
Rating: 5
Comment: Super good food! Super friendly staff! Will be back for another round of super yummy hotpot soon!
Name: S***** I*
Date: 2024-02-19 02:58:03
Rating: 5
Comment: If I could give this place a 6 stars out of 5 I would. This place is so amazing. Clean, friendly, yummy. Friendly is an understatement they are the best staff at any restaurant Ive ever met ❤❤😍 Emily and Tri are my favorite waitress/waiter she really made my little sisters birthday memorable!
Name: D**** S****
Date: 2024-02-18 22:47:18
Rating: 5
Comment: Emma was a great host and recommended the yummiest sauce! We brought our friends for the first time and they really enjoyed it, we’ll definitely be back!
Name: J**** C***
Date: 2024-02-18 21:57:43
Rating: 5
Comment: One of our family’s favorite restaurant. We come here often. Love the service and the optionality of food they offer. My kids request to come here all the time.
Name: J**** W**
Date: 2024-02-18 20:56:57
Rating: 5
Comment: Our experience here is extremely good, there were a lot of side dishes (for free) and the service was very polite and friendly. There are a lot of amenities and it was good.
Name: V***** D******
Date: 2024-02-18 06:38:13
Rating: 5
Comment: If you want to celebrate a birthday this is the perfect place. I came with friends that really know about the quality of hot pot but the way that the staff celebrated the birthday was amazing. Even when you wait outside, you can eat some snacks and have some tea. They even give you a present for the birthday person. I loved the vibe.
Name: S***** T*
Date: 2024-02-18 04:31:38
Rating: 5
Comment: Great hot pot dining experience!The food comes out quickly, they have lots of delicious broth options, and the sauce bar is great!
Name: K***** C*****
Date: 2024-02-17 02:30:57
Rating: 5
Comment: We were complete newbies to hot pots but we wanted to try a new experience. We are so glad we visited Haidilao Hot Pot! The food was delicious and the service was absolutely outstanding. They have different happy hour specials before 5 pm that helped us to try new things for a lower price. The sauce bar is really excellent and highly recommend to try out the different sauce recipes they have posted. The only warning I would say is that ordering is through an iPad, so the older people in my party struggled a little to view the menu. But, I ended up ordering for them and they were very happy with the food so it all worked out. The servers are very helpful and attentive and really go above and beyond. Thanks so much for our excellent meal.
Name: J****** H* (*********
Date: 2024-02-16 20:25:05
Rating: 5
Comment: The food and service are very good. This is our favorite restaurant in Irvine! They have new dessert bar now which is delicious.
Name: B******* D
Date: 2024-02-15 05:28:59
Rating: 5
Comment: Great quality meats, tasty sauce bar, cheap beer, good broths, and great service! They also had kpop playing which was an added bonus 🖤
Name: L****** M
Date: 2024-02-14 21:35:42
Rating: 5
Comment: They have the freshest mushroom selection I’ve ever seen at any hot pot restaurant I’ve been to thus far. I love the music that plays in the back ground, their sauce bar is fun to explore, the staff service is excellent (they always make sure you have enough napkins, clean plates, water, broth, and even hair ties for people with long hair).I love this place. I’m definitely coming back!
Name: T******** T****
Date: 2024-02-09 20:43:58
Rating: 5
Comment: Not only was the food good, but so was the customer service. would come again
Name: L**** L
Date: 2024-02-07 03:43:55
Rating: 5
Comment: The food here is always good and fresh, we tried four different flavors of soup bases today and all of them taste great! The panda dessert is soooo cute, no one would not love it! There’s also a face-changing show tonight, it feels really amazing when watching it so closely. This is definitely a great place to go if you seek for wonderful atmosphere, good services and great food. Highly recommended!
Name: H* L*
Date: 2024-02-07 00:18:31
Rating: 5
Comment: I love hotpot ! I love Haidilao ! The service is sooooo good! Amazing
Name: J****** J** Y**
Date: 2024-02-06 07:35:07
Rating: 5
Comment: Yummy yummy! The best parts of haidilao are the sauce bar that includes these fantastic sesame balls. Additionally, a man came out of the kitchen and began a splendid noodle dance! What an unexpected performance! Aside from the noodle man, another actor emerged and began a Chinese fan dance in Chinese cultural clothing! Mid-performance, he even changed his face mask, altering the style and tone of the performance. Truly a remarkable demonstration of art, basically Shen Yun in a restaurant. Food wise though, it’s a bit pricey. But I had a satisfying Friday evening experience! Quick note, parking will be extremely difficult to find; park at the parking garage behind the establishment to save time.Edit: Response to Michael Yu, the friendly responder to my review. Thank you so much for the splendid response! I love active owners like you, and will encourage my immediate friends and family to visit your establishment.
Name: A**** N***** (******* F****
Date: 2024-02-05 03:16:51
Rating: 5
Comment: The meat is very tasty unlike other hot pot place along with good quality of meat per plate, it is pricy but worth the price. The service is also very good.
Name: C******** A**
Date: 2024-02-04 23:13:28
Rating: 5
Comment: Had every type of meat... Basa, squid, shrimp, beef, lamb, tripe... Delicious ! Chong Qing and pork bone broth... Wow!! Always great service :)
Name: L*** T
Date: 2024-02-04 22:01:13
Rating: 5
Comment: This is me and my boyfriends first time at Haidilao and we enjoyed it very much!!! The staff was very friendly and helped us, and the food was delicious :) Thank you Haidilao Irvine!!
Name: S*******
Date: 2024-02-04 22:01:12
Rating: 5
Comment: Very comfortable and accommodating!!! The servers and staff are very friendly. They helped my girlfriend and I who have never been here before in a way that was not overwhelming. Will be definitely eating here again! 😌
Name: Z*** H****
Date: 2024-02-04 08:27:59
Rating: 5
Comment: Thanks to Flora’s good service. I had my birthday here and it was wonderful. She’s so thoughtful and sweet! Definitely coming back!
Name: D***** S******
Date: 2024-02-04 07:06:19
Rating: 5
Comment: Delicious! Waitress was so sweet :)
Name: E*** P**
Date: 2024-02-04 06:06:36
Rating: 5
Comment: Food and service are amazing! Come here very often and love everything.
Name: L*** B******
Date: 2024-02-04 05:52:44
Rating: 5
Comment: This place is great! The atmosphere is lovely, service is excellent and I’ve never had to wait. And for those of you w/long hair, BEST hair tires EVER 😂 make sure to take a trip to the restroom hehe
Name: C**** C***
Date: 2024-02-04 04:53:53
Rating: 5
Comment: Flora is very helpful & kind. We come to celebrate a birthday and she made us feel very welcomed and special! Thank you Flora!
Name: D**** B********
Date: 2024-02-04 03:55:51
Rating: 5
Comment: The hot pot here is really good
Name: N***** H**
Date: 2024-02-04 03:54:46
Rating: 5
Comment: Emma was absolutely wonderful. We had an amazing dinner and a show to match! 5/5 would recommend
Name: S*** D*****
Date: 2024-02-04 02:15:52
Rating: 5
Comment: We come to haidilao pretty often (over 10 times) and we LOVE it. We used to go to AYCE places but this is just so much better it’s unbeatable. The quality is amazing and the staff are the sweetest people ever. We’ve had Emma several times and she’s great! We will definitely be coming back any time we crave hotpot :)
Name: A* P********** L** 1*** P*** A*
Date: 2024-02-03 22:17:57
Rating: 5
Comment: I had an outstanding experience with Emmas customer service. Her attention to detail and prompt responses truly set a high standard. Emma went above and beyond to address my concerns, demonstrating exceptional professionalism and a genuine commitment to customer satisfaction. I highly recommend Emma for her excellent service and commendable dedication to ensuring a positive customer experience.
Name: M***** C******* (***********
Date: 2024-02-03 18:52:08
Rating: 5
Comment: First time visit made some novice mistakes! Service was above great and started at adding name to wait list.You choose two or for four cooking broths from about 10 options. We chose the spicy beef and miso. The spicy can be adjusted. We selected standard and it has plenty of kick!The novice mistake??? Ordered too many proteins! See photo of receipt! Three types of fish balls. Two types of meat balls and pork belly! There were only two of us! Better to limit to one protein per person!2nd novice mistake selected two types of noodles. Better to have one.
Name: G***** X****
Date: 2024-02-03 03:19:09
Rating: 5
Comment: Service was excellent! Emma was very kind and helpful.
Name: A******** J****
Date: 2024-02-03 02:51:59
Rating: 5
Comment: Thank you for a great birthday experience! Great service, yummy food and amazing company ❤️
Name: S***** H*****
Date: 2024-01-31 03:37:10
Rating: 5
Comment: Super good food! Everything was very fresh and the broths are all amazing. We got the sauerkraut broth (Dongbei speciality) which was my favvv. Our waitress was also super friendly and quick. Will definitely be back thank you!!
Name: V****** J******
Date: 2024-01-30 23:40:20
Rating: 5
Comment: Loved Haidilao! Super friendly staff even cooked for us & gave us fun extras. The broths were amazing and the food fresh & delicious. Great experience, definitely recommend!
Name: G****** Z****
Date: 2024-01-29 04:51:13
Rating: 5
Comment: I love beef here. Food are high quality, this place deserves higher evaluation.
Name: J**** K**
Date: 2024-01-29 04:49:34
Rating: 5
Comment: Food is amazing. Most authentic hotpot is US. Service is great too!!
Name: E** W***
Date: 2024-01-29 04:48:34
Rating: 5
Comment: Super good service and high quality food. I really enjoyed eating here
Name: R**** T********
Date: 2024-01-28 21:32:14
Rating: 5
Comment: Super good food and very nice place! Clean place and amazing service! Always came with my friend and we love here. We will be back soon!!! Highly recommend this place.
Name: C****** V****
Date: 2024-01-28 21:23:02
Rating: 5
Comment: Top notch service and quality dishes and side items. Family loves it here. Beautiful and clean dining room.
Name: D****** M**
Date: 2024-01-28 21:21:28
Rating: 5
Comment: My experience here was excellent! Emma, our server, was especially helpful and attentive which made my experience so enjoyable. The food is also delicious! Would come back and recommend to others to give it a try if you haven’t already!
Name: S***** W***
Date: 2024-01-28 05:47:54
Rating: 5
Comment: Waitress Emma is supa nice. She brought us food and helped decorate for my friend’s bday. Def coming back again! I love how she is so chill abt turning up the music for us bc the music is so good! Food here is fresh and tasty!
Name: A**** W***
Date: 2024-01-28 05:10:33
Rating: 5
Comment: Emma was our server and she made sure we received all of our dishes on time and checked on us extensively. Our shrimp was peeled very quickly and we enjoyed our meal. Definitely coming back!
Name: m********
Date: 2024-01-28 03:59:29
Rating: 5
Comment: The food here is amazing!! The servers are super helpful and always accommodating to our needs. This has to be my favorite restaurant!!
Name: R***** C*****
Date: 2024-01-28 00:20:20
Rating: 5
Comment: Service was awesome. But the food was better. Wow. You have to come here. This place is “top notch”. Flora was just stupendous. She served me everything I needed. Absolutely coming back.
Name: L**** M*
Date: 2024-01-27 04:42:07
Rating: 5
Comment: Haidilao exceeded all expectations! From the moment we stepped in, the service was impeccable, and the attention to detail was superb. The hot pot ingredients were fresh, and the variety was impressive. The ambiance was lively, creating a vibrant dining experience. Overall, a delightful culinary journey that left us wanting more. Highly recommend for an unforgettable dining experience!
Name: S**** Z*****
Date: 2024-01-27 02:44:43
Rating: 5
Comment: Came here to celebrate my husband birthday today. The service is impeccable as always, and food is fresh and of high quality. This is the best place for family birthday celebrations!
Name: F******* L**
Date: 2024-01-26 06:58:14
Rating: 5
Comment: My husband and I love Irvine location!Food: fresh, delicious, endless choices! Broths on point!Service: Emma = amazing! Attentive, helpful, made us feel special.Vibes: fun, happy, buzzing!We enjoyed and definitely will be back!
Name: j****** l**
Date: 2024-01-26 04:42:48
Rating: 5
Comment: This place is amazing. The food is great and the service is like no other. Emma is my all time favorite server. She is so amazingly sweet and attentive. Definitely a place to keep coming back to! Haidilao Irvine is the best!
Name: T***** B**
Date: 2024-01-21 05:29:43
Rating: 5
Comment: Haidilao offers an unparalleled dining experience that transcends mere gastronomy. Each dish is a masterpiece of flavor, meticulously crafted to tantalize the taste buds, while the ambiance is a symphony of elegance and comfort, making every moment inside feel like a luxurious escape. The service is nothing short of miraculous, with staff anticipating every need with grace and efficiency that feels almost telepathic. Dining at Haidilao is not just eating, its a journey into culinary nirvana, leaving you yearning for your next visit before the current one even ends.
Name: N***** M******
Date: 2024-01-19 05:50:05
Rating: 5
Comment: Came here around dinner time and wow I did not expect to have such a great experience at this location. All thanks to our amazing server Kelvin. He was extremely thoughtful, attentive, not only to my party but to everyone else at the restaurant. An outstanding worker, and kept our party extremely comfortable and happy the entire time. Will definitely come back again!
Name: J*** L********
Date: 2024-01-19 05:45:56
Rating: 5
Comment: Kelvin was our server for my dad’s birthday dinner. He was amazing! I’ve never had service quite this great. The food was also delicious. Haidilao never disappoints. Kelvin even took photos for us and made sure they were facebook ready. He was so helpful and attentive! By far one of my most memorable visits at haidilao. Thank you Kelvin from our family!
Name: J**** B*** 6**
Date: 2024-01-18 04:04:50
Rating: 5
Comment: The workers are so nice!!! Food was great but expensive! I recommended to go there when it is the time for all you can eat.
Name: L****** B
Date: 2024-01-16 22:53:12
Rating: 5
Comment: Always great service & food. Servers such as Daniel are friendly… never had a bad experience here! Atmosphere is great, and servers are super sweet. :) Great place to bring friends & fam.
Name: K*** S****
Date: 2024-01-15 06:06:33
Rating: 5
Comment: I LOVE HAIDILAO 🥰. I come here every time I am in town. Love the snacks and tea provided free of charge 😉 and of course the hot pot is amazing. Just be careful of the spicy soup base… I have a low spice tolerance and it almost made me die from drinking too much water 🤯
Name: J****** S**
Date: 2024-01-11 01:48:44
Rating: 5
Comment: I’ve been here a couple times and the experience has always been great. Today we went here for my husbands birthday and our waitress provided quality services. Food is good as usual.
Name: A******** G*****
Date: 2024-01-08 09:34:48
Rating: 5
Comment: The food was AMAZING but the prices caught us off guard once we sat down to eat. 🫠 We got the dual broth set, which was $15 (miso) and $20 (tomato) for each broth, and everything (including veggies and dipping sauces) were à la carte. It quickly added up to about $120, but we got a good few different sets of add-ons so plenty of food. Its pricey, but nice for a special occasion. ✨
Name: L*** R***
Date: 2023-12-26 06:11:50
Rating: 5
Comment: My bf and I love coming here after work or on a late date night! Great selection of hot pot items and bases. Easy to order on the tablet. On the pricier side but totally fine with us since the quality is always really good and comes right to the table. Plus they run deals sometimes! Also their ice cream is sooo good and perfect amount!Service is excellent and quick! Theyre always very positive, happy to help, and come around just enough for any needs. Theres drinks and snacks outside while you wait when theyre busy. Theyve given us little goodie bags after sometimes too!Calvin (I hope I got your name right) always remembers us and says a quick hello even when he isnt the one who seats us which is so sweet 😊 We definitely plan to continue coming here as long as we can!
Name: T***** S******
Date: 2023-12-23 19:29:11
Rating: 5
Comment: Food was so bomb and fresh. I would recommend this place and cant wait to go back. Order when there is a lunch special it is cheaper.
Name: S****** J*****
Date: 2023-12-17 05:48:49
Rating: 5
Comment: Excellent selection in sauce bar, desserts, and snacks for those waiting outside. Our server was friendly and attentive. Every detail was considered, from aprons to hair ties to toothbrushes and combs in the restroom. Our server packaged our leftovers and even gave us snacks while going away. I would come again, thank you HDL for a great experience.
Name: A***** P*****
Date: 2023-12-17 00:32:09
Rating: 5
Comment: Updating my original review, Ive come 4 or 5 times now.While hotpot is practically designed for sharing, I enjoy coming solo after a long day at work or after the gym, and just pigging out by myself. Its a tad bit pricey that way, but I honestly have not had a more enjoyable restaurant experience by myself than at Haidilao hotpot. I find you get what you pay for here in every regard.Each time coming here has been great. Their waitress, Mango, helped me my first time as she explained how everything operates. Ive had Kelvin as my server a few times now as well, and he is also an excellent member of their staff. Hes very attentive and quick, and he makes sure everything you ordered arrived properly.The flavors of food here are exceptional and some are rare for a commonAmerican like me, but I I love culinary adventures and eating here never lets me down.The spicy soup bases are a go-to since they are loaded with Sichuan pepper. The mushroom soup and tom-yam soups are also amazing. I havent tried the pork bone soups yet but they look great.Haidilao pulls out all the stops, and they offer some very high end cuts of meat if youre willing to pay for them. I do believe you get what you pay for in regard to meat quality, so it would be fun to grab some high end cuts someday if Im celebrating something or having a party. Otherwise, the budget items they have are still delicious.In addition to their exquisite meat selection, Haidilao also boasts an impressive array of alcoholic beverages. Their selection is as diverse and potentially as pricey as their meats, catering to varied tastes. From exclusive Chinese liquor at thousands of dollars per bottle to affordable hot sake or beer, their offerings complement the dining experience perfectly, especially on those special occasions.Regarding special occasions, for large parties its good to book ahead. They can get extremely busy around weekends and holidays as this is one of the most popular hotpot locations in South OC.To sum it up, dining at Haidilao is an exhilarating experience that borders on euphoria, akin to reaching a high without the need for any substances, save Sichuan peppers. The combination of vibrant flavors, exceptional service, and the sheer joy of indulging in their luxurious offerings makes each visit an adventure in culinary delight. Its not just a meal; its an event that tantalizes the senses and leaves you yearning for more every time.
Name: l**** c***
Date: 2023-12-12 05:05:38
Rating: 5
Comment: If you like the hotpot, this is the place to go. One of my favorite restaurants in the area!The meat quality is good! So many options for the dipping sauce, you can mix them together!
Name: R** W***
Date: 2023-12-10 04:19:21
Rating: 5
Comment: Haidilao at IRVINEis an exceptional dining experience that I highly recommend. From the moment you step into the restaurant, you are greeted with warm hospitality and impeccable service. The staff goes above and beyond to ensure that your dining experience is enjoyable and memorable.The selection of ingredients for the hot pot is extensive and of high quality. From a variety of fresh vegetables to premium meats and seafood, there is something for everyone. The broth options are also diverse, ranging from mild and comforting to spicy and flavorful.What sets Hot Pot Haidilao apart is their attention to detail. Each table is equipped with a personal hot pot and a wide array of condiments and sauces to customize your own dipping sauce. The staff is always available to assist with any cooking or ingredient recommendations, ensuring that you have the best hot pot experience possible.The atmosphere in the restaurant is lively and vibrant, making it a great place to gather with friends and family. The spacious seating arrangements and comfortable seating add to the overall dining experience.Overall, Hot Pot Haidilao is a must-visit for hot pot lovers. The combination of excellent service, high-quality ingredients, and a pleasant atmosphere make it a top choice for a delicious and enjoyable meal.
Name: M************
Date: 2023-12-07 07:02:57
Rating: 4
Comment: Expensive. There are better hot pot places for better price elsewhere but this is a good chain option that have multiple locationsThey now offer points to rank up so thats a plus.They have a sauce bar that is free. Nice options.Only issue is lack of combo options that are affordable
Name: A** D
Date: 2023-12-06 00:33:14
Rating: 3
Comment: It’s a Chinese restaurant that hits to spot on a cold, winter night.They serve hot soups with customizable toppings that you get to cook at your table. For non-vegetarians there were plenty of options. For vegetarians I would say options are limited. My husband and I are vegetarian and we were still able to enjoy the hot dinner there.Tip: make reservation well in advance as the place is packed and it is hard to get a spot as a walk-in.
Name: M* D****
Date: 2023-12-03 02:37:53
Rating: 5
Comment: Nice staffs and good food. Always my favorite place.
Name: A******** R**** A*****
Date: 2023-12-03 02:37:51
Rating: 5
Comment: Excellent services. Good food for good mood.
Name: A**** K***
Date: 2023-11-20 01:55:15
Rating: 5
Comment: Great customer service! Waiting time is short on Sunday night around 6pm. Highly recommended. Spicy soup base tastes good as well as the milk tea
Name: N**** O********
Date: 2023-10-26 03:07:30
Rating: 5
Comment: Very good concept and it is a clean place - all the waiters are doing a great job, they are kind and explain the concept clearly. We loved everything we ate. Good quality food and the dancing noodle show was fun 😍
Name: A K
Date: 2023-10-20 00:40:38
Rating: 5
Comment: My first time here with my brother and my son. Emily was our server. She was amazing. She took the time to explain to us how everything worked. Her recommendations were on point! She made sure we were taken care of. She went above and beyond. I truly enjoyed the food and the entire experience. I definitely recommend this place.
Name: J****** G******
Date: 2023-10-17 06:58:57
Rating: 5
Comment: Great hot pot place. The restaurant was nice and clean. Our waitress was great. She created a couple customized dipping sauces for us. This was not the cheapest place but the quality of meats and vegetables made it worth the extra cost. Although there are some combination options, everything else is a la carte which can add up fast.
Name: C** M********
Date: 2023-10-09 03:20:19
Rating: 5
Comment: Very good for first hot pot experienceThis place set a high bar for when I go home and try some other hot pot places
Name: H L
Date: 2023-09-24 06:17:37
Rating: 5
Comment: Ive heard so many good things about Haidilao and always wanted to go to one and finally got the chance tonight - now I understand the hype thanks to our server Justin. He was the nicest most attentive server Ive ever had in my life - management you have a gem with Justin and are lucky to have him on your staff! He really was so considerate and attentive and it really elevated our dining experience to a 10/10. Not once were wanting for anything and we really felt taken care of. For example, we ordered the spicy soup as one of our bases and it was really spicy, causing me to drink cup of water after cup of water and every time my water was filled before I ever got to empty thanks to the attentiveness of Justin. He also offered to make a sauce for us and it was so good! In addition to taking such good care of us, I saw that he was moving around our section constantly to check up on all his tables. And Im talking about MOVING. Too many times Ive seen servers who do the bare minimum, moving around at a snails pace and exuding an attitude like they want to clock out - not so with Justin, it really seemed like he cared about providing amazing customer service.Of course the food was fresh and delicious but good food can be had all over LA and the OC (like the other Haidilao locations) - it was really the service that will make us come back here again. In fact, my girlfriend told me she had been to the Haidilao in Century City and the food was just as good but the service was waaaaaaay worse. If youve never been to a Haidilao before, do it and come to this one in Irvine - hopefully you get Justin or a server just as good and have as great an experience as we did!
Name: A*** P******
Date: 2023-09-15 19:15:42
Rating: 5
Comment: We did one side miso broth and one side mushroom and they were both delicious. You could almost just have the broth it was so flavorful but we opted for the flanks that were on special, veggies, and noodles too which further enhanced our serving. Wait staff was friendly and helped us get started since it was our first time having hot pot. Would happily dine here again!
Name: O* R******
Date: 2023-08-29 19:42:02
Rating: 5
Comment: Best hot pot in town! Got the most attentive service from Tri. Don’t forget to order the dancing noodles.
Name: K******* G**
Date: 2023-07-17 20:37:01
Rating: 5
Comment: Great hotpot place with amazing service and food. We came her twice during our stay in Irvine and had quite the dinner experience here. The staff was quick to suggest food and had their own song for birthdays. Which—both times we came had birthdays in the house and sang for the birthday recipients. Anyways we had a great time at this restaurant, food and experience, and hope you will visit this restaurant. Ps. There are extra snacks offered 😋, for free they are delicious.
Name: T*** N*****
Date: 2023-06-14 01:38:01
Rating: 5
Comment: There are a lot of food options and the foods are very delicious. There is also super great service. The staff were also very friendly and helpful. They also have a lot of meat and seafood to eat with the soup. There is also a free kids meal if your child wants one. There is also an sauce area. Overall, I really enjoyed the experience at the Haidilao Hot Pot restaurant and I would really recommend you to go here and try out the food.
Name: E**** S*******
Date: 2023-06-11 02:51:17
Rating: 5
Comment: Incredible experience. Found God at this hot pot. My skin is clear, the clouds have parted. Our table was helped by Emma, 10/10!!
Name: V** D***
Date: 2023-04-29 23:05:13
Rating: 5
Comment: I came here first time with my family on my birthday and it was a Friday. Super crowded but we joined live wait list and saved time! When we came, we only waited a little bit more for the table. Since our wait was more than an hour total, they rewarded us on the fortune wheels that got us a free clam dish value around $10. Freebies always make you happy.I like the interior with colorful, simple set up yet traditional and modern Chinese vibe. The table set up with drawers with hair tie (girls are all appreciated it just like me), wet wipes for phone screens, and napkin. Love the thoughtfulness! We all die for little details. Moreover, the spoons we used were tiny which allow the soup to cool down when it reached your mouth. Another detailed oriented details! Talking about the food, the pot allows us to order 4 soup bases at a time. My favorites are Mushroom and Spicy Pork soup bases. Veggies, seafood and meat options were fresh. The quality is consistent on other times that I come to Hailidao as well. Salad and fruits were provided at the bar with a lot of sauces that you can mix to use with the hot pot.The best part is their birthday perks. My mom and sister asked the restaurant to prepare and they didnt fail to surprise us. They brought a Happy Birthday sign singing, a fruit dish with candle and a small gift of a spoon and pair of chopsticks. Very cute and fun experience!
Name: Y**** B*
Date: 2023-04-27 19:11:12
Rating: 5
Comment: Haidilao, which most of us seem to know for their famous dancing noodle dish, has food as tasty as the dancing noodles are entertaining. This is such a fun way to transform hotpot into a choose-your-own-adventure style dining experience.First, there may be a small wait even with reservations because theyre just that popular. However, the host is pretty good about checking in. Also, who can complain about a wait when youve got delicious Asian bugle and wheaties styles snacks to slowly munch on (dont ruin your appetite) and roasted barley tea! There are also a ton of fun things to do, ranging from karaoke, painting pottery, to escape rooms, for longer waits.The menu is exploding with options. Its a bit of a headspin for first timers, but youll be grateful for the options when you come with bigger parties with lots of different tastes! Highlights include the option to have up to 4 different broths going at once.Its hard to go wrong with the broths - every broth I tried is tasty in its own right. However, pork bone broth is the clear flavor winner as you barely need any dipping sauce with whatever you cook in that broth. The tomato broth is nice for vegetables and has extra tomato-y, juicy tomatoes that stew inside.The fatty beef brisket, beef tongue, varied mushrooms, and varied tofu plates were all fantastic. The variety of the tofu and mushrooms, including the wonderful tofu skin, mixed and matches with any broth flavor. The meats are all tender and soak up the broths like a sponge.Youve got so many options from vegetables, seafood, meats, mushrooms, Tofus, and crispy fried delights. Dont forget to try their crispy little buns that come with condensed milk. Youll be in fried bun heaven. The multi-meat meatballs are also a fun dish to order. Their shrimp balls were A+ in the golden chicken broth.You can start, end, or accompany this hot pot adventure with a snacks, desserts, and dip station. Fun flavors like fermented black bean are available, but they also have the classic sesame paste and sesame oil. If you arent sure how to mix the dip options optimally, they have a sheet showing you popular dip combinations. Dont forget to grab some shrimp chips!While by no means cheap, Haidilao provides such a fun experience and is a great place to go for a family night out or to indulge with some friends. Servers check in pretty frequently and ordering is easy too. The only thing Ive missed out on during each visit so far is the dancing noodles! But I can confirm its worth visiting, with or without those dancing noodles.
Name: L**** H*
Date: 2023-04-02 05:31:18
Rating: 4
Comment: The only thing I like best about this hot pot place is the service... Ive been here several times and all of the waiters and waitresses have been extremely professional and friendly.I enjoy the milk soup base and pork bone soup for the broth. Aside from that, all of the fish balls are a must.
Name: M***** �***** V*** S*****
Date: 2023-01-13 02:59:45
Rating: 5
Comment: Delicious broths (Tom yum, miso, tomato and pork bone) and quality meats. Excellent service too. The dancing noodle show adds a little fun to dinner. The sauce bar has variety of dipping sauces, fruits, salad, kimchi and Asian desserts.
Name: K** N*****
Date: 2022-07-16 20:27:32
Rating: 5
Comment: Tried this place out for the 1st time after my daughter told me how much she loves it. Had mushroom, spicy pork, tomato and Szechuan soup base. It was really delicious. My fav is the spicy pork and tomato. You have to try it out. Has a little bar for complimentary salad, red bean sesame balls, cuties and grapes.Came back today 7/16/22 customer service and food is still top notch
Name: A***** J** Y***
Date: 2022-07-04 17:36:36
Rating: 5
Comment: This is my favorite hotpot ever. It is so boujee it felt like we were on a first class flight and the food was so good we didn’t even get to take a picture of our food before we ate it. The service was the best, my friends birthday is in a few weeks and they still sang happy birthday and gave us a free 85° bakery mini cake. The bathroom is nicer than mine with a mouthwash dispenser, a dyson hair dryer, toothbrushes and tooth paste, and even razors. It was the tiniest bit on the expensive side but SO WORTH IT. THE FOOD MADE ME SO HAPPY I WAS ALMOST CRYING. The broth? Delicious. The meat? Delicious. The shrimp cheese balls? DELICIOUS 🤌🏻 The free punch while you’re waiting outside? Delicious. Absolute God tier hotpot place. I told our server that we’ll definitely be back for my 21st birthday in a few months and she said she would give me a free drink when i get back. I LOVE THIS PLACE.
Name: M***** N********
Date: 2022-06-10 07:40:19
Rating: 5
Comment: Super clean and nice. Server had perfect timing with the kids, providing water right away, bowls/utensils... then a child food tray with fruits and some fries and even a surprise toy later on.Non meat items were much better than typical hotpot places, meat was good. broths were solid with real chunks of ingredients. deeper pot than cheap placeshotpot has the vents to reduce smells, nice cloth aprons, mouth wash and tootth brushes in restrooms. even a small ziploc to put ur masks in
Name: G
Date: 2022-06-06 01:16:53
Rating: 4
Comment: 06/05/22 1:30-4:00pm. First time dining here.Delish hot broths. Luv d udon. The Asian guy at the dessert bar ought not to lie to customers. We asked if they will refill the sesame balls and he said, “We will have to make later”. Then when my partner asked the lady who got the empty sesame ball dessert plate if she will refill, she gave a “yes” nod.
Name: H**** N*****
Date: 2022-05-01 05:07:41
Rating: 5
Comment: Good service and very delicious food. Special flavor and decoration. Their organization is very modern and unique. Best customer service and waiting list is controlled every moment.
Name: R***** P********
Date: 2022-04-24 05:36:30
Rating: 5
Comment: First time here and had an amazing experience, service is top notch, food amazing and they explain everything for the first timers to fully understand how to order and what to expect. There were six in our party and everyone left absolutely full. Looking for a great experience in Hot Pot and outstanding service and food, do yourself a favor if your in the So Cal area and stop.
Name: F* W*******
Date: 2022-04-22 06:14:32
Rating: 5
Comment: I have heard so much about this place and I could no longer wait for their San Diego store to open. After a few postponements, I decided to come check them out in Irvine.Our server Kevin was exceptional. Knowing it was our first time here, he went into full details on how the menu system works, made some great recommendations for us to try. He was so pleasant throughout the entire evening. Big kudos on your patience and big smile!After hearing our anticipation for the San Diego store to open, Kevin introduced us to the owner. The owner was just as friendly and kind. He cordially invited us to his store in SD when they open later this month.Despite how busy the restaurant was, everyone was friendly and pleasant - qualities long disappeared in even some of the top restaurants since CoVid. The entire restaurant is super clean!Best of luck and success to your opening in SD. I look forward to it.
Name: J******* C***
Date: 2022-04-11 16:55:53
Rating: 5
Comment: The best service ever, always with smile. Aside from the food quality, you can even enjoy up to 4 soup bases at one time. iPad ordering make things much easier.
Name: K H
Date: 2022-03-29 00:29:22
Rating: 1
Comment: Horrible service I have been Haidilao ever. The circumstance of eating is super crowded. The staff is not like the friendly and passionate service in China, and the price is higher than in China. Overall, it has more Chinese hotpot choices in LA.
Name: F** T*
Date: 2022-03-26 22:05:36
Rating: 5
Comment: Haidilao Hotpot in Irvine is a very cool clean and entertaining spot to eat at. Such attention to detail and the service is great. Tom Yum is delicious, Kobe belly beef was excellent & the flat iron combo was the item to get. The dancing noodle guy is hilarious.
Name: R** S
Date: 2022-02-13 06:00:23
Rating: 5
Comment: The best hotpot place in Orange County. Their lobby have some snacks while you’re waiting. They have organized and clean area. The noodle dancing exhibition is fun and entertaining. Great selections of condiments. Kids gets freebies which is a plus factor.
Name: V**** M***
Date: 2021-12-13 18:04:55
Rating: 5
Comment: Californian girl recommended this hot pot restaurant. Food are fresh, sauce bar has lots choice. Our server Tri made his own recipe sauce n was good;) This 5stars for him for his exceptional service. (You go 1st time like us, good to ask servers if you wonder what to pick for sauce. )
Name: R*****
Date: 2021-09-27 20:31:08
Rating: 4
Comment: This restaurant is friendly to kids. They gave us a mini apron, kids, dish, and a toy. They even have a robot servicing your dishes.You get a choice of four broths. The food is good, nothing extraordinary. A little pricer than Im used to for hot pot.Would recommend.
Name: J**** Z****
Date: 2021-09-24 06:18:25
Rating: 5
Comment: Service was awesome as expected. Though the location is fairly tiny, it is well equipped and maintained. Glad to see the sauce/appetizer bar back in use!Also appreciate the complimentary toiletries such as the disposable razor as I forgot to bring one on the trip.
Name: T*** T****
Date: 2021-08-11 02:46:43
Rating: 5
Comment: One of the best hot pot Ive had! I really enjoy mokkoji for their sauces and marinated beef, but the flavors here are so good. Highly recommend their Tom yum and tomato soup. Also, make your own sauce (get the sesame one) so damn good! Super filling too.
Name: D**** B*******
Date: 2021-07-29 02:28:27
Rating: 5
Comment: Great customer service and all the staff are super friendly. The food is amazing. We always get the spicy and miso base. The meat is amazing quality.Overall this is amazing place for hot pot. I also really like the yogurt soju.
Name: H** P***
Date: 2021-07-08 17:25:18
Rating: 4
Comment: High class hot pot restaurant with a-la-carte style ordering system. Quite expensive for what you get, but the quality of food and service makes up for it. Its best to go with 4+ people where you can utilize the large hot pot fully and split the bills. A sitting with two people can rack up $100 total easily (attached photo of what you get for that price). Id recommend Happy Lamb or Little Sheep all-you-can-eat more as you will be better bang for the buck.
Name: A** X**
Date: 2021-07-07 01:32:54
Rating: 4
Comment: I like this place! However, it a bit over priced for the amount of slice meat you receive. You dont get a lot of meat sadly. But the both is so delicious!
Name: A***** K*******
Date: 2021-05-22 21:26:44
Rating: 5
Comment: SUBLIME experience.Came here two Saturdays in a row and had the same waiter. Both times had an amazing experience and the food tastes great. Recommend trying out the classic spicy, miso, and the tom yum soups. It is a little expensive but I think this is the place to go for celebrating special occasions for both the experience and the food.
Name: J L
Date: 2020-01-20 06:34:04
Rating: 5
Comment: Excellent service. They provide you everything to give you the best eating experience (hair tie for girls, ziplock bags to cover your phone, tissue wipes for your glasses...). The sauce bar has so many sauces that you con customize your own or make one as their suggestions. The broth is good, we tried 4 flavors but my fav one is the tomato based broth. Good presentation and funny experience with the dancing noodle.
Name: I***** E***** T***** E**********
Date: 2019-12-19 20:39:14
Rating: 5
Comment: Our favorite OC hotpot restaurant!With all the staples, but also some unique items and proteins for the more adventurous eater.Friendly service, great broths and up to four choices per table! Green pepper is a must-try.Looking forward to the next visit already.
Name: H**** D********
Date: 2019-11-14 03:58:24
Rating: 5
Comment: Wow. Just wow. Incredible service and extremely flavorful broths. My first time here tonight and I wasnt exactly sure what to expect. This place delivered flavor, service, and everything I needed for a chilly evening out.Our server was all over it. He helped us with sauces, he gave us amazing suggestions, and even put together his personal favorite dipping sauces for us to try.They end the meal with a bowl of beef, green onions, and/or cilantro so you can scoop the soup into your bowl and enjoy it as a soup! If youre like me and arent a fan of cilantro, you can enjoy the bits of beef with your broth.My water cup was never empty because they were always checking on us and making sure everything was refilled. This is amazing in and of itself, because typically these self service food restaurants would drop the food off and youd never see them again, but our waiter was always there when we needed him.
Name: J****
Date: 2019-10-20 06:28:00
Rating: 5
Comment: Absolutely fabulous staff!! Great experience, the meat quality is great from both sides of the price spectrum. All of the broths are delicious, seasoned to perfection and they are always available to make sure you have everything you need.My new favorite place at this plaza!!! (Many great choices here)
Name: D**** C****
Date: 2019-08-24 04:31:21
Rating: 5
Comment: Hot pot style cooking. Lots of choices for broth, meats, veggies. All you can eat of the little appetizers. Free kids meal if you want it, with your adult meal. Spicy options abound. Make your own sauce for dipping. The restaurant is large, split into two suites. The restrooms are well kept and stocked with more than the usual accoutrements. Good for kids. Everyone gets an apron. Even the napkins are nicer than the usual. The waiting area outside has seats and snacks, as well as complementary drinks. We even caught the traditional Chinese dancer show in the evening. The server was great, fast, and thoughtful.
Name: M** L*
Date: 2019-05-24 06:04:53
Rating: 5
Comment: This restaurant deserves 5 stars for everything. Best customer service I ever seen. They will give you hair band to tie your hand ( for girl of course). Waiter/ waitress always smile and help with anything you need. Also, this restaurant has a variety of meat, fish, vegie and combos to choose. For broth, I highly recommend Pork bone, mushroom and tomato soup base. At 7:30pm they have Chinese traditional mask-changing performance. A guy in Chinese traditional clothes will walk around the restaurant and changed his mask within 1 second. He changed his mask to different colors very fast that I don’t know how he can do that in front of many customers. They also have noodle dance which you need to pay $4. At the end, We pay $200 including tips for 7 people which is a really good price. They also give you gums after you finish your soup. AMAZING!!!! Highly recommend and I will be back here for sure.
Name: R*** L***
Date: 2019-02-28 09:47:12
Rating: 4
Comment: Omg...What a great idea for a hot pot restaurant. You pick your choices from menu.They bring the broths you chose later dishes to cook. Meanwhile theres a area for your choice of appetizers and pick out your dipping sauce.Sauce meaning many varieties of flavored oils, sauces, chopped garnishes and the like.After dinner, go back to area for a choice of a few desserts. Theyre so sweet. Before cooking, they provide a apron and plastic bag for cell phone.
Name: M* T P***
Date: 2019-01-25 19:07:04
Rating: 4
Comment: Food was decent but pricey. Free salad, sauce, shrimp chips, and fruit bar with Chinese dessert. Soup base is a separate cost from the hotpot items. Lunch special combos get sold out early. Everything else is expensive. Ordered the special handmade noodles which comes with a show. The noodle puller does a dance with the noodles. That part was cool and the noodles were good!
Name: C L**
Date: 2018-12-28 08:02:42
Rating: 5
Comment: The service and quality of food is excellent!! I would say Haidilao has number one service for Taiwanese/ Chinese restaurant. Dintaifung is on the second compared to Haidilao. We enjoy having dinner gatherings at this location. The staffs are really attentive. Thank you Robert and Hunter for taking care of our table for a special birthday dinner.We got filtered spicy, mushroom, tomato and water base. There are other delicious options! The dancing noodles are must get -- comes with a performance and the noodles are so fresh. In two mins you have chewy noodles. I usually like to get frozen tofu, fish ball with egg roe, Napa cabbage, bean curd, fish cake, and Angus beef.Many sauces to customize to your liking. I usually like the seasame sauce with green onions. The sauce bar also has potato salad, edamame, tomatoes, melon and desserts.Highighly recommend making reservations beforehand -- it gets busy after 6pm.
Name: T** L*
Date: 2018-05-14 17:42:00
Rating: 3
Comment: Chinese hot pot with tons of varieties. From soup base to various ingredients you want to put in your hot pot. I thought the quality would be better considering how much it cost for a plate of meat. But I guess my expectations were too high. Overall it wasnt bad.They are for sauce!!! Who does that!!! The meat isnt marinated. If the meat quality was better then sauce wouldnt be need.
Name: C**** S***
Date: 2018-03-21 01:52:53
Rating: 4
Comment: Prices are decent if you order a combo. But that may not include everything you need. Once you go al la carte to include everything you want, it can get pricey. However, the ingredients are very fresh and great service. They give you apron to protect your close, ziplock for your phone, and band for girls to hold up their hair.
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Name: M S*******
Date: 2024-06-29 14:51:07
Rating: 5
Comment: Our waitress Sarah was so so nice! Great customer service and good food!