Green Girl Maid Service

address: 41 Corporate Park #380, Irvine, CA 92606, United States
Phone: +1 949-861-1209
services: Service options: Online estimates, On-site services,
Accessibility: Wheelchair-accessible car park,
Planning: Appointment required,

category: House cleaning service, Carpet cleaning service, Cleaners, Commercial cleaning service, Professional organizer, Window cleaning service
rayting: 4.4
site: https://green-girl-maid-services.business.site/
worktime:
DayTime
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
Saturday8 AM–5 PM
SundayClosed



Name: D**** G*******
Date: 2023-09-02 17:02:32
Rating: 1
Comment: Extremely unreliable service.Most of the times cancel at short notice with the worst excuses possible.Never the same crew sent to our house.We requested 4 weeks in advance an end of lease clean with clear instructions on time when they need to be there. They came 5 hours late, only one guy. We had to rearrange our day: cancel work meetings, reschedule appointment with landlord. They did apologise nor offered a discount, on the contrary they start sending payment requests 10 minutes after they left.WORST UNRELATED SERVICE
Name: H****** �************ F****
Date: 2023-07-08 19:21:50
Rating: 1
Comment: I worked for this company and the owner Darren was very unprofessional. He violates many labor laws and treats employees very unfairly and disrespectfully. As for the company being GREEN it is not. Never once have I used any green environment friendly chemicals while cleaning peoples homes. One time we were provided products. The owner lied to the customers about my reason for not going talking to them about personal 8nfo that was completely false and hear say by another employee. I had a 3 day excuse from urgent care signed and dated and sent to him 3 times and he never contacted me personally nor did I ever try to steal a customer. He told clients I was a no show due to being out all night drunk when that was not the case at all. He embarrassed me, he lied to customers about me and fired me for going to the ER for a documented bad kidney infection that caused blood in my urine. He deleted me from the app we have to do everything on so I can see my conversations hours history that he can change and control anytime he wants. He changed the probation period many times to accommodate his reason. Fired me and refused to give me my final pay .. now I need to address the matter legally. He only converted with my partner about work or clients. So I was never apart of stealing any clients nor has there ever been one disrespectful message or comment from me personally. Yet he still fired me for going to hospital lied to clients and humiliated me to clients under false accusations he has no proof of other then hear say. I have documented hospital records to prove him wrong. I have to collect my last pay by contacting legal services now for the wrong doings I personally have dealt with due to issues between him and a completely different employee then me. We are not one voice or person. You dont punish both employees when 1 employee has an issue with you. He is childish and every message I had sent was always very professional never rude or disrespectful. He has yelled at me and made me look bad to our customers for something that never personally involved me. I was sick sleep in bed as he and the other employee spoke about unprofessional personal matters Infront of clients. He trashed my name and I was always kind. He should never be allowed to manage any employees or companies in the United States in my eyes.
Name: E*** H*******
Date: 2023-03-12 21:25:24
Rating: 2
Comment: The cleaning crew was supposed to arrive at 9am but claimed scheduling issues and didn’t arrive until 11:30am with little communication as to the delays. We rescheduled for 2pm that same day and they were again late showing up at 2:20pm. It was a crew of 2 people but halfway through cleaning one person left and instead of cleaning our house in the quoted 2 hours, the crew of now one person took nearly four hours. It was an unprofessional experience, but the cleaning was satisfactory.
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Name: B** A**
Date: 2023-01-26 23:24:42
Rating: 5
Comment: Wonderful, pleasant and hard working ladies! Thank you for working with my schedule ☺️
Name: C*** H********
Date: 2022-10-02 01:14:00
Rating: 5
Comment: Quick and efficient . Wonderful job!!!
Name: S*****
Date: 2022-09-22 22:20:42
Rating: 1
Comment: I asked them to come at noon and by 3 pm they still were not here. They asked me for a $100 deposit on a $160 service. Originally I was going to pay through venmo, but I am very glad I chose to pay through my credit card so I can cancel and dispute. I have to leave my house at 5 and they still were not here 3 hours after the scheduled time. Not sure why they have so many good reviews tbh. I ended up canceling!
Name: E*** C****
Date: 2022-09-22 03:42:14
Rating: 4
Comment: I asked Green Girl Maid Service for a deep clean. Kris and Jen got the job done. They dusted and cleaned layers of dust off the shelves and removed the stains on the stovetop. They made my bathrooms look pristine.
Name: J***** a** J******* G****
Date: 2022-09-03 20:51:38
Rating: 4
Comment: My house looks and smells amazing! Only reason for not giving 5 stars is there were almost an hour late.
Name: D** G***
Date: 2022-07-08 00:28:18
Rating: 5
Comment: Both Kim and Jennifer were very pleasant to work with. They worked hard completing my project requests and were very professional and detail oriented. Very conscientious of the time spent and budget for this project. I highly recommend them and the company.No surprises, just good business start to finish. Thank you DarrenD. GOLD
Name: R**** C****
Date: 2022-05-29 00:42:22
Rating: 5
Comment: Very good service
Name: M******* A******
Date: 2022-03-16 00:03:29
Rating: 5
Comment: This was a first visit and Ashley and Amy were incredibly thorough . We are so happy and hope to have them here every 2 weeks. This was by far the easiest and most thorough and professional cleaning experience we’ve had. I would highly recommend.
Name: F**** B****
Date: 2022-02-22 07:58:09
Rating: 5
Comment: Jessica was fast, thorough and she adapted to my parent’s situation without any explanation needed. In addition, my parent’s house doesn’t have AC which makes it even more stressful. After all of that I learned that Jessica is a kind and adorable young woman. Many thanks during a difficult time.UPDATE (2/22/2022):After seeing different people come to clean my parents home Ive seen a disturbing trend - some (maybe all) of the workers dont bring their cleaning supplies in the original bottles, cans ...etc. They bring ONLY see-through spray bottles and each one is filled with a different colored liquid.Years ago, someone was cleaning my house when I noticed this same thing. I asked to look at the bottles and sure enough they were all just water with dye in them to make them look like different cleaning products.Think about it - if you werent purchasing and using real cleaning supplies you would save a TON of money and therefore make much more profit. Also, why would they go to the trouble of putting all of their cleaning supplies in other/different containers?.? For what purpose? Its becoming more and more common because of competition, inflation/the cost of consumer goods, but that doesnt make it acceptable.I strongly recommend that you use caution, ask the workers questions and insist that they only use cleaning products that are in still in their original containers. I will be doing that from now on.
Name: M****** O*****
Date: 2021-08-09 23:33:11
Rating: 5
Comment: Arrived early and did a great job.
Name: S***** R****
Date: 2021-03-17 00:28:39
Rating: 5
Comment: Brandy and Eddie did an excellent job!!
Name: L*** S******
Date: 2021-03-04 17:40:47
Rating: 5
Comment: Green girl Maid service is awesome! My place is sparkling :)
Name: G***** C***
Date: 2021-02-27 01:12:29
Rating: 5
Comment: Good work. They listen to the needs and are ready to do what is asked even if it’s something out of ordinary (like putting Xmas tree away). They’re also pleasant to speak to and are on time. If not, they let me know in advance which I appreciate.
Name: M****** K*******
Date: 2021-02-23 16:17:25
Rating: 5
Comment: They left 3 oil spots on my carpet, since I am handicapped it took me 4 hours to clean up the carpet. They rearranged everything and left early without doing much. This service is impossible. Their equipment is not in good condition.
Name: J******* B*****
Date: 2020-12-25 05:46:41
Rating: 5
Comment: Fabulous
Name: M*** O*********
Date: 2020-12-16 17:17:11
Rating: 5
Comment: Most reliable and honest service I have found to date.
Name: b***** l*** j******
Date: 2020-10-29 00:55:56
Rating: 5
Comment: Green Girl is awesome. It is easy to schedule and they’re not generally booked too far out (7-10 days depending on length of service). The cleaners do a great job and are professional. They have been open to feedback about my preferences; they really want to make sure you’re happy.
Name: S*** B*****
Date: 2020-09-25 16:55:02
Rating: 5
Comment: Outstanding service, friendly, and professional. Hands down the best housekeeping service I’ve ever used.
Name: C**** C****
Date: 2020-08-29 04:14:53
Rating: 5
Comment: They did a great job and took time and listened to feedback on a few areas to focus on afterwards. We had virtual work and school going on and they worked around us and got the job done. I highly recommend them and will use them again.
Name: j****** k***
Date: 2020-08-14 13:42:36
Rating: 5
Comment: I am so please with this company and will continue to use them!
Name: M*** J******
Date: 2020-06-25 00:21:50
Rating: 3
Comment: The upstairs worker was spot on. The downstairs worker was in training and missed quite a few spots. Noticed this after they left. The kitchen counter was still sticky and the kitchen floor was still dirty and we had to re do it with our swifter.
Name: C******** R*********
Date: 2020-06-13 00:13:31
Rating: 5
Comment: Brandy & her team are awesome!Great job every time!
Name: B***** L**
Date: 2019-12-05 07:31:29
Rating: 5
Comment: They are the best, friendly, pay attention to detail, care about your home and your wants for it
Name: B**** W**********
Date: 2018-12-09 16:52:23
Rating: 5
Comment: Great service. Very reliable and do a sparkling job
Name: c***** y*********
Date: 2017-12-06 17:55:53
Rating: 1
Comment: Zero stars. A 3 person crew came out to my house and did not sweep corners, did not move candle holders to sweep around, did not dust dressers and shelves, did not dust desk, TV, Fireplace, left streaks on mirror. 3 hours and $250. later left my house half uncleaned. Called Owner Kim who came out next day and said we dont clean soap-dishes, we dont clean above stoves, she wiped the floor lamp base and vacuumed some corners. Employees have no experience.Fail.
Name: S*** C*** C***
Date: 2017-10-26 18:03:41
Rating: 5
Comment: They clean our office and do an amazing job. All non-toxic products which is exactly what we wanted.
Name: D**** D*****
Date: 2016-11-02 21:08:33
Rating: 5
Comment: Best Green Non Toxic cleaning service ever !!!! LOVE their products, especially the air freshener. We have had this great cleaning service since May 2009. Prior to that we had MANY other cleaning services that always wind down and dont have the attention to detail like Green Girl Maid Service does. We manage multiple vacation rentals and insist on detail cleaning -after years of staying in hotels and living the nightmare, we are very particular. Green Girl is professional, friendly, respectful and does a great job!!! Thank you! Your loyal customers, Diana & Scot
Name: E*** Z*****
Date: 2014-11-14 18:36:18
Rating: 5
Comment: Helpful, friendly and efficient green cleaning services.I had wanted to get my place green cleaned for a while and after reading their blog and implementing some of their tips, I decided to give them a try. I cant begin to tell you how happy I am with their service. I had the all-rooms regular green cleaning and added the kitchen and bathroom services. They did such a great job, my home looks sooo clean. Not a dog hair on the floors, no dust, and no water marks on my kitchen sink and the best of it all. ... the smell, just so fresh and clean. Simply Amazing!I always do the cleaning myself but finally, I could afford to get some professional help. I have new wood floors and a new guest bathroom and a semi remodeled kitchen ( hopefully my master bathroom will be next :) I wish to keep it like new for a long time. Im happy I found this cleaning service, Im definitely using them again next month .
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