Expert Discount Cleaners

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Name: j***** j******
Date: 2023-06-14 15:58:18
Rating: 5
Comment: Definitely The Best Service In Town!I must share how much I appreciate Expert Discount Cleaners customer service.I needed my sons suit pressed the same day for his graduation the following morning and Expert Discount Cleaners owners or staff not sure were so helpful and understanding of our need. Not only did we get same day service they even had it ready in one hour for us!!!They took great care of us, and we are first time customers, and will definitely return for all our dry cleaning need even though we live on the 25 minutes way.Expert Discount Cleaners was the only one online that offers same day service that I could find.FIVE STAR SERVICEGREAT PRICES EXCEPTIONAL SERVICESUPER FRIENDLYThank you so much Expert Discount Cleaners.

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Name: E*** Y****
Date: 2021-12-16 01:11:53
Rating: 5
Comment: Did a good job

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Name: L******* S******
Date: 2021-11-19 04:34:26
Rating: 4
Comment: It was nice, worker was very nice and helpful

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Name: S** T*****
Date: 2021-11-18 17:30:09
Rating: 2
Comment: Awesome service, just count your clothes...sometimes they misplaced items

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Name: M** H****
Date: 2021-10-13 18:22:23
Rating: 5
Comment: These guys are amazing, nice and very professional and most importantly do great work quickly.

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Name: M**** T*****
Date: 2021-09-18 23:26:08
Rating: 5
Comment: Awesome service and price is perfect. Bring over 5 years.

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Name: B C
Date: 2021-07-21 06:03:09
Rating: 3
Comment: Sall right.

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Name: M*** R
Date: 2020-08-21 01:36:46
Rating: 5
Comment: The staff at Expert Discount Cleaners do a great job with dry cleaning and repairs to shirts and pants!

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Name: D**** Z******
Date: 2019-09-19 14:16:49
Rating: 5
Comment: Great service and amazing prices!!!

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Name: R K
Date: 2019-09-16 22:55:59
Rating: 4
Comment: Great fast local and low cost but high price performance.

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Name: S**** S****
Date: 2019-09-03 22:29:10
Rating: 5
Comment: Been coming here for years and it’s a small, family owned business that remembers my name, my clothes and payment method every time. Close to home and very appreciated !

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Name: H***** V
Date: 2019-08-15 01:23:36
Rating: 5
Comment: Preferred cleaners all the time. Good service.

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Name: M****** B*** L*****
Date: 2019-08-10 20:40:58
Rating: 5
Comment: 👍🏼 Great business

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Name: K****** C******** G*****
Date: 2019-08-03 23:44:02
Rating: 5
Comment: I’ve tried a bunch of places in the Sacramento and this one is the best. Very fast and awesome service!

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Name: M**** G*****
Date: 2019-06-24 20:42:40
Rating: 5
Comment: Great Customer Service !!! Ive been a customer and everything is been great ..

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Name: D** S***** O******
Date: 2019-06-03 23:11:38
Rating: 5
Comment: Excellent service and courtesy

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Name: A***** E******
Date: 2019-06-01 16:07:44
Rating: 5
Comment: Great customer service

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Name: J***** B****
Date: 2019-05-16 23:43:12
Rating: 5
Comment: Satisfied. The lady was nice ad friendly. Good customer service. Will come back again

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Name: M***** L*******
Date: 2019-05-07 21:11:46
Rating: 4
Comment: Nice polite service. Good accessible location.

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Name: K*** S******
Date: 2019-04-27 23:19:52
Rating: 5
Comment: Best cleaners in the entire Natomas area.

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Name: r*************
Date: 2019-04-22 21:11:52
Rating: 5
Comment: Best cleaners in town I will be coming here more often.

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Name: F****** A******
Date: 2019-04-16 22:02:04
Rating: 5
Comment: Great experience!! My first time being to a dry cleaner and the staff what super helpful! I will definitely use them for all my future dry cleaning needs :)

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Name: S******* O****** S*
Date: 2019-04-15 21:49:28
Rating: 5
Comment: Great service!

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Name: H**** L************
Date: 2019-04-15 21:28:01
Rating: 5
Comment: Awesome location, quick service great parking

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Name: A**** S******
Date: 2019-04-11 23:03:18
Rating: 5
Comment: Fast. Easy and clean. Every time

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Name: V***** H***
Date: 2019-03-26 21:47:32
Rating: 1
Comment: Very nice place and nice ppl

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Name: E*** L*****
Date: 2019-03-22 22:01:04
Rating: 5
Comment: Excellent service!

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Name: M****** J******
Date: 2019-03-21 21:44:55
Rating: 4
Comment: I have been going to this cleaner for 4 years and I keep coming back because of the level of service provided, which is excellent.

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Name: L******* D*********
Date: 2019-03-20 22:37:21
Rating: 5
Comment: Wonderful work and the prices are much better than other places.

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Name: D** K********
Date: 2019-03-20 22:31:54
Rating: 5
Comment: Excellent services and good prices

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Name: J**** M********
Date: 2019-03-16 17:34:40
Rating: 5
Comment: Ive been using g their service for several years now. Their prices are reasonable and my shirts are always done right

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Name: P* v**** m***** r****
Date: 2019-03-16 01:11:27
Rating: 5
Comment: This is my first time here. service is Very good and highly recommended.

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Name: M***** G*****
Date: 2019-02-23 02:13:43
Rating: 1
Comment: Experts?? Not only is this guy racist and unprofessional calling my mom names wen they mess up her $200 dress saying it was her fault and threatening her to either leave the business are he was calling the cops on her because she wanted her dress save your self money time and disappointment.. F this place

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Name: M******* T****
Date: 2019-01-23 00:04:24
Rating: 1
Comment: Horrible,this place is the worst in the whole sacramento area,i give alot a chances but every time something goin wrong,they ruined my fancy dress with greasy stains and ripped my $250 dress from Davids bridal please, dont bring your clothes here,and RICK THE OWNER, to far to fix the custumer satisfaction, doing nothing.

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Name: G****** S****
Date: 2018-05-09 01:01:54
Rating: 1
Comment: This business is by far the worst cleaners in the city of Natomas. They returned shirts unclean 3 times with wrinkles. I gave the owner the benefit of the doubt but nothing improved. My request for a refund was denied and the owner made it clear I was one unsatisfied customer and my business was not needed.

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Name: N**** F*******
Date: 2018-04-25 20:56:10
Rating: 1
Comment: If you want to experience being taken to the cleaners this is the place for you. My son was new to the Sacramento area and took his new suit pants into Expert Discount Cleaners back Late August of 2017. When he went to pick up the dry cleaning that included 2 shirts and 2 suit pants they only gave back 3 items stating they would look for the missing pants and contact him. He made many calls and went by several times yet still no pants. The pants are from a suit that He had only worn a few times.The suit cost over $400 and the pants can not be purchased alone. Joseph A Banks provided receipts to back up the purchase and He provided that along with his claim ticket and told the owner that the retailer had the suit on sale for $200 and asked he reimburse him $200 so that he could have his suit to wear again. He offered him only $40. They lost his pants and gave him the run around for 8 months and then never acknowledged their mistake. Do not take your cleaning there as you may loose more than your shirt!

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Name: R***** F*
Date: 2018-04-25 18:39:33
Rating: 1
Comment: Ive never before written an online review of a business, but in light of the absolutely terrible saga Ive been through with Expert Discount Cleaners over the past eight months, I feel obligated to warn anyone and everyone in the community to avoid this establishment like the plague!Back in August of 2017, I took four items of clothing (2 dress shirts and 2 pairs of suit pants) to Expert Discount Cleaners for dry cleaning. When I returned to pick up these items, I was only given three of them back. The store clerk could not locate one of the pairs of suit pants that I had left for dry cleaning and sewing/hemming. I immediately presented my claim ticket to show that I had not received one of the pairs of suit pants back. For the several months that followed, I returned in person on multiple occasions and made numerous phone calls to check if my suit pants had been located. On each of these occasions, the store clerk would either tell me to return at a different time or day to speak with a different clerk, or claim that the pants were still being located and that I should check back again later. Basically, no one seemed to want to take responsibility for the issue.I finally got the owners phone number a few weeks ago. Despite assuring me that the issue would be resolved, he still has not resolved it. Unfortunately I cant leave voicemail messages with him because his mailbox is full (how convenient), but I have recently texted him several times with information including the claim ticket and description of the item lost, only to receive no messages or calls back. Adding insult to injury, the one time I was able to get a hold of him on the phone, he claimed that at most he would only have to provide me $40, despite the fact that the replacement cost of the pants is $200. Thus after eight months, this cleaners has neither located my missing suit pants nor provided me the replacement amount. I had actually planned on wearing that particular suit to a wedding next month, but obviously cant do so without the pants.At the end of the day, a business shouldnt take advantage of its customers. In this situation, I feel like Ive been given the run around for months, with the owner and staff presumably hoping that Ill finally just give up trying to get my suit pants back.But especially after reading that Im not the first customer of this dry cleaners who has been treated in this negligent manner, Im not giving up. Im filing a claim with the Better Business Bureau. At the very least, the community deserves to know that this establishment has a history of mismanagement and taking advantage of its customers.I am still hopeful that this issue can be resolved, and will of course update this review if my missing pants issue is appropriately resolved. In the meantime, though, if I were you, Id most definitely take my dry cleaning and business elsewhere!

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Name: C****** D*** B*****
Date: 2018-04-19 19:58:36
Rating: 1
Comment: I have used this location as my cleaners for years, however, as of today, I will no longer give them my business. Peter, Manager, has NO customer service.I rang the bell 2 times, caught the eye of one of the workers in the back, and rang the bell 2 times again. Peter finally comes to the front and proceeded to school me on how to ring the bell and how it doesn’t work sometime. What he ultimately failed to do was extend a simple apology for my wait. I took issue with that and asked “aren’t you at least going to apology to me for the wait?” He answered, “ there no need to apologize.” I responded, “I am your customer and you should apologize to me for the wait”. He walked away and said “whatever”. I proceeded to tell him “ you will no longer get my business and I will let the community know”.He waved me away as to dismiss my value as his customer He actually spoke out “thank you”This business will NOT receive my hard earned money again. NOT OK!

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Name: N***** W*****
Date: 2018-04-14 02:41:57
Rating: 1
Comment: I just pick my clothes up today 4-13-18 and my shirt were wrinkled with deep creases in them. My kids could of did a better job.. Never go to this place it’s a sham!

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Name: N**** A********
Date: 2017-11-30 22:55:18
Rating: 5
Comment: Great and fast

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Name: P**** H
Date: 2017-10-19 15:19:28
Rating: 2
Comment: Low prices but you have to wait 3-4 days for dry cleaning. Used their alteration services once and it was horrible.

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Name: A** M**** P****
Date: 2017-10-17 19:50:23
Rating: 5
Comment: Cheap good fast quality service. Always nice to me get the job done on time ALWAYS. STARTING FROM ALTERATION to cleaning. All new employee that are super nice. Highly recommend this place. Cheapest in the area.

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Name: G***** L**
Date: 2016-12-28 18:46:17
Rating: 5
Comment: Inexpensive (starts at $2.99 a garment), yet the best quality dry cleaning service in Natomas area. They also offer the same day service if dropped off in the morning, you can get them back by the same day in the afternoon. I recently got a zipper replaced on my pants, and they did a fantastic job. The turnaround time was fast, too! Definitely recommend this dry cleaners to my family and friends.

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Name: T*** T*********
Date: 2016-12-23 23:52:31
Rating: 1
Comment: This place lacks professionalism. Had my pants hemmed and they said it would take a week. First time I picked them up and they didnt do anything to my pants. Long story short it took a month with no compensation. This place is a joke.

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Name: O*** C**********
Date: 2016-07-20 19:53:04
Rating: 5
Comment: Wow, $2.99 any garment dry cleaned and $1.25 laundry shirts. Cheapest and the best, havent seen any dry cleaners so efficient and reliable. Highly recommended...... Check it out.